Van der Valk Hotel Spa

Spa 50.49276000, 5.86333600 , Place Royale 39 (Show on Map)
8.0
Very Good


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Summary of reviewsVan der Valk Hotel Spa garners high praise primarily for its exceptional location, nestled in the heart of Spa. The hotel’s proximity to major attractions like the renowned thermal baths and museums, along with its direct access through a funicular tram, creates a seamless experience for guests looking to explore the city. The central yet tranquil setting allows guests easy access to various bars, restaurants and shops, further enhancing the hotel's appeal.

Guests frequently commend the breakfast for its variety and quality, describing it as delicious and satisfying. The buffet offers a wide selection of hot and cold dishes, catering to diverse dietary preferences and providing a generous, hearty start to the day.

The hotel's rooms are another highlight, praised for their spaciousness, cleanliness and comfort. Guests appreciate the luxurious and well-decorated accommodations, which often include modern amenities and pleasant terraces with stunning views. The comfortable bedding and quiet environment contribute to a restful stay.

Cleanliness is consistently impressive with the rooms and common areas described as immaculate and well-maintained. The efficiency and professionalism of the cleaning staff play a significant role in maintaining high hygiene standards.

The staff at Van der Valk Hotel Spa is frequently highlighted for their friendliness and professionalism. Guests often note the warm and welcoming atmosphere created by the team, particularly at the reception and in the restaurant, enhancing the overall guest experience.

The spa facilities are a standout feature with the hotel offering direct access to the Thermes de Spa via a private funicular. This unique convenience allows guests to reach the thermal baths quickly and comfortably, often in their bathrobes. The serene and spacious environment of the spa offers an indulgent retreat, making the hotel an excellent choice for relaxation.

While the dinner experience receives mixed feedback, many guests praise the quality and presentation of the food, noting the exceptional three-course menu. Despite some service-related issues, the general consensus is that the restaurant offers a pleasant dining atmosphere with friendly and helpful staff.

The hotel provides basic fitness facilities, including a gym with a pleasant view, but the limited equipment and occasional maintenance issues suggest there is room for improvement.

Family-friendly amenities make the hotel a great option for those traveling with children, offering comfortable family rooms and a welcoming atmosphere. While some guests hoped for more child-specific activities, the overall experience for families remains positive.

WiFi connectivity, however, is noted as inconsistent with some areas showing strong performance while others struggle with unstable service. Moreover, parking facilities have received criticism for their cost and limited availability, though free parking options can sometimes be found nearby.

The hotel also provides electric vehicle charging stations, although some limitations regarding accessibility for non-Tesla vehicles have been mentioned.

Overall, Van der Valk Hotel Spa offers a comfortable, convenient and inviting stay, making it highly recommended for visitors seeking relaxation and exploration in Spa.
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Categories
Hotel near Golf Courses
While not directly on a golf course, its location in Spa provides convenient access to several golf courses in the region, including the Royal Golf Club des Fagnes. The hotel offers amenities such as a spa and wellness center.

Hotel for Honeymoon
Located near Verviers, this hotel offers scenic valley views and a relaxing atmosphere. Its spa facilities and comfortable rooms make it suitable for a romantic getaway.

Hotel with Spa
The hotel is directly connected to the Thermes of Spa via a private cable car, giving immediate access to the thermal baths. It offers a fitness and relaxation area, ensuring a convenient and comprehensive wellness experience.

Family Friendly Hotel
The hotel includes family-friendly amenities. It also offers spa facilities.

Hotel near Nightlife Spots
Located in Spa, this hotel provides access to the city's nightlife. Spa offers a few options to go out.

Hotel with Free Wi-Fi
This hotel provides free Wi-Fi. This is a key feature for guests needing to stay connected, whether for work or leisure, ensuring convenience and accessibility.

Business Hotel
Provides conference space and other amenities suitable for business travelers. Offers a fitness center, a restaurant and a bar/lounge.

Hotel with Parking
The hotel provides 40 covered indoor parking spaces and an outdoor parking lot, offering flexibility for guests. Additionally, various free public parking spaces are available just a few hundred meters away. This combination ensures convenience and cost-effective options.

EV charging stations  


Hotel with Gym
The hotel offers a fitness and relaxation center with panoramic views, including treadmills, stationary bikes, elliptical machines, and modern weight-training equipment. There is also a relaxation room and sauna available for guests.

Hotel with EV Charging Stations
This hotel is included in the provided list of hotels with EV charging stations.

4-Star Hotel
This centrally located, eco-certified hotel offers scenic valley views. Guests can enjoy a fitness center, a restaurant, a bar/lounge, and a sauna. It is also located within walking distance of Thermes de Spa.

Casino Hotel

Romantic Hotel

Accessible Hotel

Room Types
Standard Room This air-conditioned room features a trouser press, safe and coffee/tea making facilities.

Junior Suite with Terrace The air-conditioned suite has 1 bedroom and 1 bathroom with a bath and a hairdryer. Boasting a terrace with city views, this suite also features soundproof walls and a flat-screen TV. The unit has 1 bed.

Palace Suite with Terrace This suite offers a hot tub. Featuring 1 bedroom, this spacious suite offers 2 bathrooms with a bath, a seating area and terrace where you can relax. Meals can be prepared in the well-fitted kitchenette, which comes with a refrigerator, kitchenware and a microwave. The air-conditioned suite provides a flat-screen TV, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit has 1 bed.

Superior Room The spacious double room provides air conditioning, soundproof walls, as well as a private bathroom featuring a bath and a shower.

Guest Reviews
8.0
Very Good
Location
The Van der Valk Hotel Spa receives glowing praise for its exceptional location, making it a standout choice for visitors to the area. Situated in the heart of Spa, the hotel offers convenient proximity to the city's major attractions, including the renowned thermal baths and various museums. Guests appreciate the ease of access to these sites, thanks to the hotel's private entry via a funicular tram.

The central location not only makes exploring the town straightforward but also places guests within walking distance of charming bars, restaurants and shops around the bustling town square. Additionally, the hotel's strategic position ensures that guests are never too far from the vibrant city center, making it ideal for both relaxation and city exploration.

Many reviews highlight the tranquil setting amidst the greenery of Spa, providing a quiet yet central respite from the hustle and bustle. Parking convenience is another noted benefit, enhancing the hotel's appeal for those traveling by car. Overall, the Van der Valk Hotel Spa's prime location, coupled with its quality facilities and easy access to the spa thermal baths, earns it high marks from satisfied guests.

Breakfast
The breakfast experience at Van der Valk Hotel Spa has been largely praised for its variety and quality. Many reviews highlight the extensive and plentiful buffet, offering a wide selection of both hot and cold dishes. Guests frequently describe the breakfast as delicious and satisfying with several noting it as exceptional, high-quality and perfectly executed. The abundance of choices, including soy milk and gluten-free bread, caters to diverse dietary preferences. Visitors are particularly pleased with the generous portions and the well-presented, hearty options available, making it a strong point of their stay. Despite a few mentions of standard or average quality and occasional service issues, the overall consensus is that the breakfast is a significant positive aspect, contributing to an enjoyable and fulfilling start to the day.

Dinner
The dinner experience at Van der Valk Hotel Spa has received mixed feedback from guests, though many have shared positive remarks. Several guests praised the restaurant for its delicious and well-prepared meals, highlighting the quality and presentation of dishes, especially noting the exceptional three-course menu. The food is described as tasty, delicious and of great quality with some mentioning that the restaurant offers good value for money.

However, the service at the restaurant seems to be a point of contention. Some reviews report slow and sloppy service with significant waits between courses and lukewarm dishes. Despite these service issues, the general consensus is that the food quality is high and the restaurant environment is pleasant. Many found the dinner options to be adequate with varied and seasonal dishes representing the menu.

The staff's friendliness and helpfulness have been commended, adding to the overall positive dining atmosphere. Nonetheless, there were a few mentions of the restaurant not meeting the high standards set by the rest of the hotel, as well as occasional dissatisfaction with specific meals and the limited variety on the menu.

In summary, while the dinner offerings at Van der Valk Hotel Spa mostly receive positive feedback for their taste and presentation, the dining experience can be inconsistent due to service-related issues.

Rooms
Nestled in the scenic surroundings of Spa, the Van der Valk Hotel Spa offers a variety of rooms praised for their spaciousness, cleanliness and comfort. Many guests highlight the luxurious and well-equipped nature of the accommodations with rooms often described as beautifully decorated, bright and modern. Additionally, several rooms boast pleasant terraces with stunning views, adding to the sense of tranquility.

The bedding consistently receives kudos for comfort, which, combined with the quietness of the rooms, ensures a restful stay. Guests also appreciate the modern amenities and practical furnishings found throughout, along with well-maintained bathrooms featuring both showers and bathtubs.

However, a few critiques were noted, including occasional delays in room readiness and isolated instances of inadequate cleaning. Despite these minor drawbacks, the general consensus is that the hotel’s rooms provide a comfortable and inviting retreat, well-suited to relaxation and enjoyment.

Beds
The beds at Van der Valk Hotel Spa receive widespread appreciation for their comfort and quality. Guests have consistently praised the "super comfortable beds" and "excellent bedding," describing the rooms as well-designed for a restful night's sleep. There is frequent mention of beds being "firm and comfortable," "soft and cozy," and "very comfortable," with several reviews highlighting the spaciousness and adequate size of the beds.

Many guests were particularly pleased with the "high-quality bedding" and found the comfort to be a standout feature of their stay. Statements like "delicious beds" and "plush bedding" underscore the premium nature of the sleeping arrangements. However, there are some mixed reviews regarding the mattress firmness; while some guests found the beds to be "a bit too soft" or in need of replacement, others were satisfied with the overall comfort provided.

A few guests mentioned encountering issues such as receiving two single beds instead of a double or being assigned a room with differently firm mattresses. Additionally, while most of the feedback is positive, there are isolated comments about beds being "not up to the standard" or feeling "like sleeping in a bathtub."

Despite these occasional drawbacks, the general consensus is that the beds and bedding at Van der Valk Hotel Spa contribute significantly to a positive and comfortable hotel experience. With remarks on the "comfortable and calm situation" of the rooms and their high-quality finishes, it appears that the hotel largely succeeds in offering guests a restful and enjoyable stay.

Cleanliness
Van der Valk Hotel Spa consistently impresses with its high standards of cleanliness, earning praise for its immaculate and spotless rooms. Many guests highlighted the rooms as very clean, spacious and comfortable, contributing significantly to a pleasant stay. The overall hotel environment, including common areas, was noted to be clean, inviting and well-maintained.

The professionalism and efficiency of the cleaning staff received positive feedback, ensuring that rooms were kept in top condition with excellent hygiene. Satisfied guests frequently commended the hotel's cleanliness and modern interior design. Despite some isolated incidents of housekeeping lapses, the predominant narrative remains overwhelmingly positive regarding the hotel's cleanliness.

Overall, Van der Valk Hotel Spa maintains a commendable level of cleanliness, leaving guests satisfied and comfortable during their stays.

Staff
The Van der Valk Hotel Spa is frequently praised for its staff's exemplary behavior with numerous reviews highlighting the team's friendliness and professionalism. Guests often describe the reception and assistance provided as welcoming, efficient and cheerful. The hotel’s personnel are noted for being well-trained, service-oriented and attentive, contributing greatly to a guest-friendly atmosphere. Despite some mentions of impersonal or occasionally understaffed reception, most interactions reflect a high degree of warmth and helpfulness from the staff, particularly at the reception and in the restaurant. Smiling faces and a commitment to hospitality seem to be the norm, ensuring that guests feel welcomed and valued during their stay. Overall, while there are areas for growth in attentiveness and consistency, the general sentiment is that the staff at this hotel significantly enhance the guest experience through their kind and professional demeanor.

Wi-Fi
The reviews about the WiFi at Van der Valk Hotel Spa reveal mixed experiences. Guests frequently praised the WiFi for its strong signal, good connectivity and fast internet throughout the hotel. The service seems particularly robust in common areas like the lobby, where the connection was stable and fast. However, many found the WiFi connectivity to be highly inconsistent with challenges such as unstable or unusable service at night. Others struggled with the WiFi being difficult to connect to or reported that it did not work well in their rooms. Some guests highlighted issues related to the older building affecting connectivity. Moreover, several reviews noted the WiFi was not free and access was awkward, making remote work difficult. Overall, while the WiFi performance had its bright spots, there were considerable areas needing improvement for a seamless guest experience.

Spa
Van der Valk Hotel Spa boasts an enviable location with unparalleled convenience for guests who want to experience the renowned thermal baths of Spa. The hotel's standout feature is its direct access to the Thermes de Spa, facilitated by a private funicular. This unique connection allows guests to reach the thermal baths quickly and comfortably, often in their bathrobes, adding to the indulgent experience.

Guests frequently highlight the hotel's ideal proximity to the thermal center, making it a superb choice for both relaxation and exploration. The ease of access—whether through a private elevator or funicular—enhances the overall experience, ensuring that visitors can enjoy the thermal baths and spa facilities seamlessly.

The spa itself is noted for its spacious and bright environment, providing a serene retreat for relaxation. Despite occasional technical issues with the funicular or elevator, the hotel's direct link to the thermal baths remains a significant and appreciated feature. The combination of the hotel's facilities, including a gym and sauna with the nearby thermal baths creates an excellent base for a rejuvenating getaway.

Overall, the Van der Valk Hotel Spa offers a convenient and comfortable stay for those eager to enjoy the historic and soothing thermal baths of Spa, making it a highly recommended destination for visitors.

Gym
The fitness facilities at Van der Valk Hotel Spa have garnered a mix of impressions from guests. While the hotel promotes having a fitness center, visitors report that the gym is relatively small and equipped with basic cardio machines, often lacking in more comprehensive weightlifting equipment. However, a standout feature is its location on the top floor, offering a pleasant view that makes workouts more enjoyable. Cleanliness is commendable with the gym and sauna areas noted as well-maintained. Despite these positives, the gym's limited selection of equipment and the occasional malfunctioning machine have left some guests disappointed. Overall, the gym serves its purpose, but there's room for improvement in terms of equipment variety and maintenance.

Parking
Guests at the Van der Valk Hotel Spa have varied feedback regarding the hotel's parking facilities. While there is some appreciation for the convenient location and the option to park outside for free when spots are available, many guests have noted several issues. The underground parking, though available, is often cited as expensive and difficult to navigate due to its narrow entrance and tight spaces. Peak times often result in limited parking availability, both in the garage and outside the hotel. There is a sentiment that the parking fees, which can reach up to 18 euros per day, are not adequately communicated upon check-in. Additionally, some guests felt that the cost of parking does not align with the overall standard of the hotel. A few have also mentioned the need for clearer information and better organization regarding parking. For those willing to venture a bit further, free parking options can sometimes be found nearby, but this is not guaranteed. Overall, while parking is present, its limitations and costs have been a point of concern for several guests.

EV charging stations
Guests at Van der Valk Hotel Spa have noted both positive aspects and areas for improvement regarding its electric vehicle (EV) charging stations. The hotel provides charging facilities for electric vehicles, including three charging points in the parking area. Advanced reservations for a charging point are recommended, ensuring availability for those needing to recharge their EVs.

Some reviews mentioned that on certain occasions, the charging stations were exclusively for Tesla vehicles, possibly limiting accessibility for other electric car brands. In instances when a charging point was not available or out of service, the hotel extended a complimentary taxi service to assist guests.

Overall, while the hotel does offer facilities for EV charging, the service could benefit from more consistency and inclusivity, ensuring all types of electric vehicles can charge without inconvenience.

Family
Van der Valk Hotel Spa is a commendable choice for a family getaway, offering a multitude of amenities and services tailored specifically for children. A child-friendly atmosphere pervades the hotel, making it an ideal place for families to relax and enjoy their time together. The staff are notably friendly towards children, enhancing the welcoming environment from the moment of arrival.

The hotel provides various family-friendly features such as comfortable family rooms and extra beds, albeit with an additional charge. A perfect baby bed is available for the youngest guests and the hotel's layout is stroller-friendly, ensuring ease of movement for families with small children.

The dining experience at the hotel is great for families with breakfast receiving high praise, making it a delightful experience to share together. While the French toast was noted to be too dry, the overall breakfast experience remains positive.

Families can take advantage of the childcare services, which undoubtedly add to the peace of mind and relaxation for parents. Moreover, the hotel has plenty of amenities designed with families in mind, further reinforcing its suitability for family stays.

While some reviews expressed hope for more child-friendly activities, specifically aqua activities, the general consensus remains that Van der Valk Hotel Spa is a great option for family stays. Whether for a weekend getaway or a special celebration like a wedding anniversary, the hotel provides a calm and comfortable stay for families, making it a highly recommended destination in Spa.

Nightlife
The area surrounding Van der Valk Hotel Spa offers a vibrant nightlife with numerous options for evening entertainment. Guests have expressed enjoyment, noting the convenience of having nightlife activities close to the hotel. The vicinity includes various bars and restaurants, providing an adequate nightlife experience. While most reviews highlight the enjoyment of the nightlife, a few mention occasional street sounds and some noise from nearby establishments late into the night. Overall, the nightlife near Van der Valk Hotel Spa is appreciated for its variety and accessibility, contributing positively to the guest experience.

4 Star
Van der Valk Hotel Spa has garnered a mixed reception from its visitors, particularly in relation to its four-star rating and associated expectations. On the positive side, the hotel is praised for its stylish and comfortable accommodations, combined with a convenient location. Guests appreciate the clean atmosphere, warm food and friendly welcome they receive. Many reviews note the hotel meets the standard classification of a four-star establishment with some even finding the service and amenities to be exceptional for its category.

However, several reviews highlight areas where the hotel falls short of the anticipated four-star experience. Common concerns include the lack of amenities, particularly in the wellness facilities and outdated in-room technology with televisions offering limited channels and poor sound quality. The breakfast, kitchen service and overall dining experience have also been critiqued for not meeting four-star standards with comments about it being more akin to a lower-star offering.

Moreover, some guests have reported issues with the value for money, feeling that the high prices are not justified by the services provided. Concerns about cleanliness and the attention to special occasions were noted as well, impacting guest satisfaction. Despite these drawbacks, the hotel does manage to offer solid four-star service in many areas, which some guests feel compensates for its shortcomings.

Though the hotel seems to navigate between excellent and disappointing experiences, many reviewers believe that with a few adjustments, Van der Valk Hotel Spa could fully embody the four-star quality it aspires to provide.

Business
Van der Valk Hotel Spa stands out as a good option for business travelers due to its positive amenities and facilities tailored to their needs. The hotel features excellent meeting rooms and business facilities that cater well to seminars and business partners. Guests appreciated the extensive and friendly software available for business operations, highlighting that the overall business experience was adequate. The rooms are sufficiently large and comfortable, making the hotel a suitable choice for stays between business appointments.

However, some reviews noted certain drawbacks. The workspace was occasionally deemed insufficient and there were mentions of inefficiency in specific facilities and a slow check-in process. Additionally, there were concerns raised about the need for security deposits upon arrival. For the most part, though, the professional atmosphere, clean environment, good location and friendly staff create a welcoming setting for business travelers. Overall, Van der Valk Hotel Spa is recommended for short business trips and meetings, though it may not be ideal for more extended business stays.

Accessible
Van der Valk Hotel Spa appears to be a highly accessible option for guests with disabilities with numerous reviews highlighting its convenient access to facilities and amenities. The hotel itself is described as easily accessible with ramps and accessible facilities throughout. Guests have praised the accessibility of both the rooms and the entrance. Specific rooms, such as the PMR rooms, are noted to be very well adapted for those with reduced mobility.

While the spa features a funicular, it may not be ideal for guests with significant mobility issues. However, the presence of extra handrails in the bathtubs and general room accessibility with elevators is appreciated. Some minor issues were mentioned, such as the high placement of the TV, a small step in the bathroom posing a potential fall risk and the terrace of the fitness room not being fully accessible.

Despite these few drawbacks, the hotel caters well to guests with disabilities, offering mostly positive and accessible experiences overall.

Honeymoon
Van der Valk Hotel Spa emerges as an ideal destination for couples celebrating their special moments. The hotel offers a special honeymoon suite that stands out for those seeking a romantic getaway. The spacious lobby and well-sized rooms provide a comfortable environment with the inclusion of a great pillow menu adding a touch of personalized comfort. Perfect for honeymooning couples, the hotel’s honeymoon bed and dedicated services receive positive remarks, making it a noteworthy choice for celebrating weddings anniversaries and creating lasting memories.

Luxury
Van der Valk Hotel Spa provides a luxurious setting for any stay, complete with upscale, modern rooms and luxurious amenities. Guests have noted the well-organized suites and the overall beauty and comfort of the rooms, which offer a five-star experience. The hotel ensures a pristine environment with guest rooms being well sanitized and pristine. With its fantastic modern design, it stands as an excellent choice for a luxurious retreat. However, some reviews have highlighted that the service and overall experience did not fully meet the high standards one might expect from a palace, indicating areas for improvement. Despite this, the majority of feedback underscores the hotel's commitment to providing a luxury stay.

Romantic
The Van der Valk Hotel Spa offers an ideal setting for a romantic getaway. Guests have highlighted its romantic and peaceful atmosphere, making it perfect for celebrating special occasions such as wedding anniversaries. The hotel features romantic rooms and a location that is great for couples looking for a relaxing escape. Additionally, it provides easy access to nearby dining options, enhancing the overall experience. The hotel also offers a honeymoon package, further emphasizing its appeal for newlyweds or those celebrating love. For those seeking a lovely couple's weekend, this hotel is a standout choice.


No, Van der Valk Hotel Spa doesn't have any pool.

Yes, a spa is available at Van der Valk Hotel Spa.

No, Van der Valk Hotel Spa doesn't allow dogs.

Yes, parking facilities are available at Van der Valk Hotel Spa.

Yes, Van der Valk Hotel Spa has a gym.

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