SilverStone Inn & Suites Spokane Valley
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Summary of reviewsSilverStone Inn & Suites Spokane Valley garners favorable reviews for its strategic location, offering easy access to key destinations and amenities. Situated near Interstate 90, the hotel is convenient for travelers with the added benefit of vouchers for a complimentary breakfast at the adjacent Denny's, enhancing the value of their stay. The central location and access to local eateries and gas stations further add to its appeal despite some less positive comments about the surrounding neighborhood.
Guests praise the breakfast options, particularly the Denny's vouchers which many find to be a significant advantage. The grab-and-go breakfast bags also offer added convenience, though some were disappointed by the lack of an on-site buffet. Appreciative comments often focus on the quality and convenience provided.
The rooms at SilverStone Inn & Suites receive mixed feedback. Many guests find them clean, comfortable and updated with amenities such as hot tubs, microwaves and refrigerators. However, issues such as inconsistent cleanliness, dated furnishings and occasional maintenance problems are noted.
Reviews on cleanliness similarly vary. While many appreciate the clean rooms and common areas and commend the dedicated staff, some guests report issues like stained carpets and unclean pool areas. Nonetheless, the overall perception is one of a generally clean establishment with courteous staff.
The hotel staff is frequently praised for their friendliness and efficiency, significantly enhancing guest experiences. Members like Amanda, Katie, Holly and Kat are mentioned specifically for their helpfulness. Despite rare reports of unprofessional behavior, the majority of guests find the staff accommodating.
Free WiFi at the hotel receives mixed reviews with some guests finding it reliable and others experiencing inconsistent connectivity. Suggestions for improvement center around enhancing stability and reliability.
The indoor spa and heated pool are generally well-received, providing relaxation with many families enjoying the warm, comfortable water. However, some mention the spa's worn condition and occasional overcrowding as areas needing attention. Similarly, the indoor pool is praised for its cleanliness and family-friendly environment, though some note issues with strong chlorine odors and limited supervision during busy times.
Parking at the hotel is well-regarded for its ample space and convenience. Guests appreciate the security measures and easy access, despite some comments on potential improvements for safety and cleanliness.
The hotel offers a welcoming atmosphere for families, making it a preferred option for those traveling with children. Spacious family rooms and a child-friendly pool add to its appeal, alongside its convenient location.
Guest opinions on the beds vary with many finding them comfortable and conducive to a good night's sleep. However, some reviews mention the age and firmness of the mattresses as areas needing improvement.
For business travelers, the hotel provides useful amenities and a strategic location with ample parking and nearby restaurant options. The environment is described as friendly and suitable for professional needs.
Accessibility appears to be a mixed experience with well-equipped accessible rooms and helpful staff. However, the absence of an elevator and non-ADA-compliant entryways pose significant challenges for guests with mobility issues.
Overall, SilverStone Inn & Suites Spokane Valley offers a generally positive experience with its excellent location, friendly staff and value-added services like the Denny's breakfast vouchers and family-friendly amenities, though there are notable areas for improvement in room consistency, cleanliness and accessibility features.
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Guests praise the breakfast options, particularly the Denny's vouchers which many find to be a significant advantage. The grab-and-go breakfast bags also offer added convenience, though some were disappointed by the lack of an on-site buffet. Appreciative comments often focus on the quality and convenience provided.
The rooms at SilverStone Inn & Suites receive mixed feedback. Many guests find them clean, comfortable and updated with amenities such as hot tubs, microwaves and refrigerators. However, issues such as inconsistent cleanliness, dated furnishings and occasional maintenance problems are noted.
Reviews on cleanliness similarly vary. While many appreciate the clean rooms and common areas and commend the dedicated staff, some guests report issues like stained carpets and unclean pool areas. Nonetheless, the overall perception is one of a generally clean establishment with courteous staff.
The hotel staff is frequently praised for their friendliness and efficiency, significantly enhancing guest experiences. Members like Amanda, Katie, Holly and Kat are mentioned specifically for their helpfulness. Despite rare reports of unprofessional behavior, the majority of guests find the staff accommodating.
Free WiFi at the hotel receives mixed reviews with some guests finding it reliable and others experiencing inconsistent connectivity. Suggestions for improvement center around enhancing stability and reliability.
The indoor spa and heated pool are generally well-received, providing relaxation with many families enjoying the warm, comfortable water. However, some mention the spa's worn condition and occasional overcrowding as areas needing attention. Similarly, the indoor pool is praised for its cleanliness and family-friendly environment, though some note issues with strong chlorine odors and limited supervision during busy times.
Parking at the hotel is well-regarded for its ample space and convenience. Guests appreciate the security measures and easy access, despite some comments on potential improvements for safety and cleanliness.
The hotel offers a welcoming atmosphere for families, making it a preferred option for those traveling with children. Spacious family rooms and a child-friendly pool add to its appeal, alongside its convenient location.
Guest opinions on the beds vary with many finding them comfortable and conducive to a good night's sleep. However, some reviews mention the age and firmness of the mattresses as areas needing improvement.
For business travelers, the hotel provides useful amenities and a strategic location with ample parking and nearby restaurant options. The environment is described as friendly and suitable for professional needs.
Accessibility appears to be a mixed experience with well-equipped accessible rooms and helpful staff. However, the absence of an elevator and non-ADA-compliant entryways pose significant challenges for guests with mobility issues.
Overall, SilverStone Inn & Suites Spokane Valley offers a generally positive experience with its excellent location, friendly staff and value-added services like the Denny's breakfast vouchers and family-friendly amenities, though there are notable areas for improvement in room consistency, cleanliness and accessibility features.
Hotel with Swimming Pool
This hotel has an outdoor pool. It is frequently praised in online reviews.
Heated Pool Indoor Pool
Hotel with Parking
SilverStone Inn & Suites Spokane Valley is listed among hotels in Spokane Valley with parking.
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Business Hotel
Accessible Hotel
Hotel with Indoor Pool
Hotel with Heated Pool
Guest Reviews
SilverStone Inn & Suites Spokane Valley enjoys a favorable reputation among its guests for its strategic location. Many travelers appreciate its proximity to key destinations and amenities, such as restaurants, shops and medical facilities. The hotel is conveniently situated near Interstate 90, making it easy to access and perfect for those traveling to Washington or needing quick on-and-off freeway access. Denny's, located right next door, becomes an added benefit as guests often receive vouchers for a complimentary breakfast there.
The hotel is described as centrally located, providing easy access to the city center and various points of interest. It's noted to be particularly close to local eateries and gas stations, which is a plus for guests looking for convenience. Despite its proximity to the highway, the rooms maintain a remarkably quiet ambiance, ensuring a restful stay.
The areas surrounding the hotel are a mixed bag with some reviewers noting it isn’t the most appealing part of Spokane but still not the worst. Some mention encounters with questionable individuals in nearby parking lots and an overall older and somewhat depressing neighborhood feel. However, these concerns seem to be overshadowed by the overall convenience of the location and the accommodation's quality.
Overall, SilverStone Inn & Suites is praised for its excellent location, conducive for travel within Spokane Valley and beyond, making it a reliable choice for short stays or transit through the area.
Guests at SilverStone Inn & Suites Spokane Valley have widely commented on the breakfast options provided by the hotel. Many guests appreciated the convenience and quality of breakfast at the adjacent Denny's restaurant with several highlighting the complimentary vouchers offered by the hotel. This arrangement of enjoying a meal at Denny's was often seen as a significant advantage, contributing positively to their stay.
The vouchers, typically covering a portion of the meal cost or offering breakfast items, were praised for adding value and being a thoughtful touch. Guests described the Denny's breakfast as really good, fabulous and a great bonus. Additionally, some guests found the grab-and-go breakfast bags, containing items like muffins, juice boxes and fruits, to be a convenient alternative.
However, not all feedback was entirely positive. Some guests were disappointed by the absence of an on-site breakfast buffet, which was expected based on the hotel's advertisements. A few guests found the Denny's vouchers limiting and expressed confusion or dissatisfaction regarding breakfast communication and options.
Overall, while the breakfast arrangement at Denny's received many positive remarks for quality and convenience, a clearer and more expansive offering may enhance the guest experience further.
SilverStone Inn & Suites Spokane Valley offers a mixed experience for its guests, particularly with its rooms. Positively, many guests appreciated rooms that were clean, comfortable and updated, including fresh carpets and recently remodeled areas. The addition of amenities like hot tubs, functional AC units, microwaves and refrigerators was also well-received. Some visitors found the rooms spacious, cozy and well-maintained, making them an excellent value for the price.
However, the hotel does have its drawbacks. Guests encountered issues with cleanliness, including dirty floors, sticky surfaces, hair in showers and stained furnishings. Some rooms felt dated and small with problematic features like chipping paint, broken shower doors and malfunctioning room keys. There was also feedback on unpleasant smells and outdated bathrooms. The exterior and communal areas, in some cases, showed signs of neglect and needed better maintenance.
Overall, while SilverStone Inn & Suites has comfortable and clean rooms at times, it's clear there are inconsistencies that need addressing to ensure a uniformly positive guest experience.
SilverStone Inn & Suites Spokane Valley has received mixed reviews regarding its beds. Many guests appreciated the comfortable and cozy feel of the beds with some even calling them the most comfortable during their trips. Guests have highlighted the bedding as clean and often described the beds as very comfortable, contributing to a restful night's sleep.
However, some patrons were less satisfied, pointing out issues with the age and firmness of the mattresses. A few guests mentioned specific discomfort caused by old, hard or springy mattresses, leading to poor sleep quality. The pillows also received criticism for being too soft or flat, detracting from the otherwise satisfactory sleeping experience for some.
Though the opinions vary, the consensus leans towards a generally comfortable bed experience, albeit with room for improvement in mattress quality and pillow support.
Guest reviews for SilverStone Inn & Suites Spokane Valley indicate mixed opinions regarding cleanliness. On a positive note, many highlighted that rooms were clean, comfortable and updated with fresh smells and thorough cleaning by the dedicated staff. Guests appreciated clean towels, sanitary bedding and overall cleanliness of the common areas. Additionally, the reception staff received praise for being extremely welcoming.
However, not all feedback was favorable. Some encountered issues like stained carpets, dirty hallways and unclean pool areas. Specific complaints included stained sheets, sticky surfaces and neglected bathrooms. A few guests mentioned odors in their rooms and issues with cleanliness in common areas, such as dirty entryways and carpets in need of attention. Despite these drawbacks, many still regarded the hotel as clean, emphasizing the polite and helpful staff.
The team at SilverStone Inn & Suites Spokane Valley is often commended for their friendliness and efficiency. Guests have consistently praised the welcoming attitude of the front desk staff, as many describe their check-in experience as smooth and friendly. Members such as Amanda, Katie, Holly and Kat received particular mentions for being helpful and kind. The bellhop service was highlighted as outstanding and several reviews note that the manager is very helpful, even providing discounts and breakfast vouchers. Despite a few instances of rudeness and unprofessional behavior reported, most guests found the staff accommodating and eager to assist, making their overall stay pleasant. The positive interactions with the staff play a significant role in enhancing the guest experience at the hotel.
Guests at SilverStone Inn & Suites Spokane Valley have shared mixed experiences regarding the hotel's WiFi. Many have praised the WiFi, describing it as good, great and functional. However, there are also frequent mentions of inconsistency with some guests noting periods when the connection was spotty, slow or almost non-existent. Improvements could be made to enhance the stability and reliability of the Internet connection, ensuring a more consistent experience for all visitors. Overall, while some found the WiFi satisfactory, others encountered issues that impacted their stay.
SilverStone Inn & Suites Spokane Valley offers an indoor spa that guests generally find comfortable and relaxing. The spa maintains a suitable temperature with many appreciating the warmth, even if it's not exceptionally hot. Families have pointed out that its size may require taking turns to use it, suggesting a smaller capacity. Although there are mentions of the spa being a bit run down, many visitors still express enjoyment each time they stay, describing the experience as excellent and much needed. The addition of a pool and hot tub adds to the overall appeal, though some guests have noted occasional disappointment due to the spa condition or overcrowding preventing use.
SilverStone Inn & Suites Spokane Valley boasts a well-received indoor pool that garners significant praise from guests. Families particularly appreciate the great size of the pool, making it ideal for children and family fun. Many visitors note the heated indoor pool as a highlight with the added amenities of a hot tub and spa enhancing the overall experience.
Feedback commonly emphasizes the cleanliness and maintenance of the pool area, contributing to a pleasant and enjoyable environment. Despite these positive aspects, some reviews mention issues such as overcrowding and strong chlorine odors, which might detract from the experience for some guests. Also, there are reports of the pool not being open at all desired times and occasional lapses in supervision during busy periods.
Nevertheless with a well-kept and inviting pool extending its hours until 11 PM, SilverStone Inn & Suites provides a solid pool experience that many guests find delightful and accommodating.
The parking situation at SilverStone Inn & Suites Spokane Valley generally receives positive remarks from guests. The parking lot offers ample space, making it easy for visitors to find spots and is conveniently accessible, providing easy access from the freeway. Guests appreciate the availability of parking spaces right outside their room windows, enhancing convenience. Security measures for the parking area are mentioned, although some reviews suggest the need for updates to improve overall safety. While cleanliness in the parking area has room for improvement, the majority of feedback centers around the sufficient and spacious parking facilities, despite occasional mentions of it being crowded or chaotic. Overall, the parking is considered reasonable and convenient for guests.
SilverStone Inn & Suites Spokane Valley offers a welcoming atmosphere ideal for families, making it a top choice for those traveling with children. Families enjoyed the child-friendly pool with several noting it as a highlight of their stay. The spacious family rooms provided ample space, ensuring a comfortable experience for everyone. Its family-oriented environment received praise, making it suitable for gatherings and extended stays. Moreover, the hotel’s great location adds to its appeal as a family-friendly destination.
SilverStone Inn & Suites Spokane Valley is a suitable choice for business travelers, offering a range of amenities that cater to professional needs. Guests appreciate the ample parking space and the hotel's strategic location, which includes various restaurant options nearby. The business center is particularly useful for tasks such as printing documents. Many guests traveling for business found the environment friendly and courteous. The hotel also offers discounts for business trips. The facilities are generally well-received, although there are mentions of the need for some updates. Overall, it is recommended as a good place for a business stay.
Travelers with disabilities may find certain aspects of SilverStone Inn & Suites Spokane Valley both advantageous and challenging. On the positive side, the accessible rooms come well equipped, featuring big bathrooms with handicap features, which is a significant consideration for those with mobility issues. The staff is commendable, often putting guests on the ground floor when requested and assuring that accommodating handicap needs is feasible.
However, there are notable limitations. The facility spans three levels and the absence of an elevator can pose a significant inconvenience. This lack of an elevator seems to affect accessibility significantly, as it requires some guests to manage stairs, which could be problematic for those with limited mobility. Moreover, the entryways of the hotel are not ADA-compliant and several guests noted the lack of accessible entries or stairs.
While the intent to provide handicap-accessible rooms is clear, there are still several design considerations that fall short. For instance, some closets have clothing rods and shelves positioned too high for wheelchair users. Other areas, such as the overall cleanliness of the carpet and the difficulty of a long walk to certain rooms, also diminish the fully accessible experience.
The SilverStone Inn & Suites in Spokane Valley features a favorable heated indoor pool, frequently appreciated by guests for its pleasant warmth. Described as a very nice feature of their stay, the heated pool stands out as both a comforting amenity in the mornings and a lovely overall experience. Additionally, guests have noted the pool's size and the added benefit of an indoor hot tub, enhancing the overall appeal and making it one of their favorite aspects of the hotel.
Visitors to SilverStone Inn & Suites Spokane Valley appreciated the well-maintained indoor pool, often mentioning its cleanliness as a key highlight. The pool is enjoyed equally by both kids and adults, providing a pleasant and accessible recreational option. Guests valued having access to both the indoor pool and spa, making their stay more enjoyable. The presence of a complete gym that includes a pool also adds to the appeal, offering a comprehensive fitness experience. Additionally, the pool area itself was frequently noted for being clean and well-kept.
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Location
The hotel is described as centrally located, providing easy access to the city center and various points of interest. It's noted to be particularly close to local eateries and gas stations, which is a plus for guests looking for convenience. Despite its proximity to the highway, the rooms maintain a remarkably quiet ambiance, ensuring a restful stay.
The areas surrounding the hotel are a mixed bag with some reviewers noting it isn’t the most appealing part of Spokane but still not the worst. Some mention encounters with questionable individuals in nearby parking lots and an overall older and somewhat depressing neighborhood feel. However, these concerns seem to be overshadowed by the overall convenience of the location and the accommodation's quality.
Overall, SilverStone Inn & Suites is praised for its excellent location, conducive for travel within Spokane Valley and beyond, making it a reliable choice for short stays or transit through the area.
Breakfast
The vouchers, typically covering a portion of the meal cost or offering breakfast items, were praised for adding value and being a thoughtful touch. Guests described the Denny's breakfast as really good, fabulous and a great bonus. Additionally, some guests found the grab-and-go breakfast bags, containing items like muffins, juice boxes and fruits, to be a convenient alternative.
However, not all feedback was entirely positive. Some guests were disappointed by the absence of an on-site breakfast buffet, which was expected based on the hotel's advertisements. A few guests found the Denny's vouchers limiting and expressed confusion or dissatisfaction regarding breakfast communication and options.
Overall, while the breakfast arrangement at Denny's received many positive remarks for quality and convenience, a clearer and more expansive offering may enhance the guest experience further.
Rooms
However, the hotel does have its drawbacks. Guests encountered issues with cleanliness, including dirty floors, sticky surfaces, hair in showers and stained furnishings. Some rooms felt dated and small with problematic features like chipping paint, broken shower doors and malfunctioning room keys. There was also feedback on unpleasant smells and outdated bathrooms. The exterior and communal areas, in some cases, showed signs of neglect and needed better maintenance.
Overall, while SilverStone Inn & Suites has comfortable and clean rooms at times, it's clear there are inconsistencies that need addressing to ensure a uniformly positive guest experience.
Beds
However, some patrons were less satisfied, pointing out issues with the age and firmness of the mattresses. A few guests mentioned specific discomfort caused by old, hard or springy mattresses, leading to poor sleep quality. The pillows also received criticism for being too soft or flat, detracting from the otherwise satisfactory sleeping experience for some.
Though the opinions vary, the consensus leans towards a generally comfortable bed experience, albeit with room for improvement in mattress quality and pillow support.
Cleanliness
However, not all feedback was favorable. Some encountered issues like stained carpets, dirty hallways and unclean pool areas. Specific complaints included stained sheets, sticky surfaces and neglected bathrooms. A few guests mentioned odors in their rooms and issues with cleanliness in common areas, such as dirty entryways and carpets in need of attention. Despite these drawbacks, many still regarded the hotel as clean, emphasizing the polite and helpful staff.
Staff
Wi-Fi
Spa
Pool
Feedback commonly emphasizes the cleanliness and maintenance of the pool area, contributing to a pleasant and enjoyable environment. Despite these positive aspects, some reviews mention issues such as overcrowding and strong chlorine odors, which might detract from the experience for some guests. Also, there are reports of the pool not being open at all desired times and occasional lapses in supervision during busy periods.
Nevertheless with a well-kept and inviting pool extending its hours until 11 PM, SilverStone Inn & Suites provides a solid pool experience that many guests find delightful and accommodating.
Parking
Family
Business
Accessible
However, there are notable limitations. The facility spans three levels and the absence of an elevator can pose a significant inconvenience. This lack of an elevator seems to affect accessibility significantly, as it requires some guests to manage stairs, which could be problematic for those with limited mobility. Moreover, the entryways of the hotel are not ADA-compliant and several guests noted the lack of accessible entries or stairs.
While the intent to provide handicap-accessible rooms is clear, there are still several design considerations that fall short. For instance, some closets have clothing rods and shelves positioned too high for wheelchair users. Other areas, such as the overall cleanliness of the carpet and the difficulty of a long walk to certain rooms, also diminish the fully accessible experience.
Heated Pool
Indoor Pool
Yes, SilverStone Inn & Suites Spokane Valley has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
Yes, a spa is available at SilverStone Inn & Suites Spokane Valley.
No, SilverStone Inn & Suites Spokane Valley doesn't allow dogs.
Yes, parking facilities are available at SilverStone Inn & Suites Spokane Valley.
No, SilverStone Inn & Suites Spokane Valley doesn't have a gym.
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