The Extended Stay America Suites - San Antonio - North is primarily commended for its strategic location in a quiet, pleasant, and safe part of San Antonio, offering easy access to local amenities, restaurants, and key destinations such as the Immigration Office and Stoneoak Methodist Hospital. This location contributes significantly to the convenience experienced by both business and medical visitors.
Although the breakfast offering receives criticism for its limited selection, consisting mainly of coffee and pre-packaged items, guests find solace in the favorable location of the hotel. The rooms present a mixed experience; the effectiveness of the air conditioning and the comfort of beds and pillows are praised, enhancing the potential for a good night's sleep. However, concerns about room cleanliness and maintenance are prevalent, with many reports of unpleasant odors and evidence of pest infestations, underscoring the need for improved housekeeping standards.
Cleanliness is a significant concern, as many reviews mention dirty rooms, stained surfaces, and unpleasant odors, compounded by sightings of roaches. Despite these challenges, distinct mentions of a helpful and friendly staff demonstrate efforts to provide a pleasant guest experience, albeit constrained by limited resources in addressing the widespread cleanliness issues.
The staff are generally seen as friendly and accommodating, with individual team members like Brittany and Sandra receiving commendations for their effective teamwork. While most guests appreciate the efforts of the staff, some note inconsistencies in professionalism and availability. Guests also comment on the pleasant appearance of the hotel, although the pool is frequently unavailable due to maintenance, affecting those specifically seeking this amenity.
The beds receive positive remarks for their comfort, contributing to a cozy stay experience. Although the pillows receive mixed feedback, the overall comfort level of the bedding is appreciated. In summary, the Extended Stay America Suites - San Antonio - North garners praise for its advantageous location and staff demeanor but faces significant challenges in cleanliness and maintenance that affect the overall guest experience.
Hyatt Place San Antonio North Stone Oak receives high praise from guests for various aspects that contribute to an enjoyable stay. Its exceptional location acts as a strategic and convenient base for exploring San Antonio and surrounding areas. The hotel is well-positioned near the airport, highways, shopping centers, and popular attractions like Fiesta Texas, making it an ideal choice for both leisure and business travelers.
The breakfast service at the hotel is a standout feature, with guests frequently describing it as delicious, varied, and among the best they have experienced. The breakfast buffet caters to diverse tastes and is complemented by friendly staff, enhancing the overall satisfaction for visitors. Rooms at the hotel are another highlight, recognized for their spaciousness, cleanliness, and comfort. The well-maintained accommodations offer a serene atmosphere, ensuring relaxation for solo travelers and families alike.
Cleanliness throughout the hotel is consistently praised, with guests noting the immaculate condition of both rooms and common areas, contributing to a sense of safety and comfort. The staff also receives accolades for their friendliness, professionalism, and accommodating nature, which significantly enhances the guest experience. While the indoor pool receives mixed reviews, it adds to the hotel's appeal when available, offering a warm and private environment.
The beds at Hyatt Place are often highlighted for their comfort, contributing to restful nights for many guests. The hotel further appeals to pet owners by being pet-friendly. Despite minor feedback regarding bed firmness preferences and occasional staff overwhelm, the overall feedback is extremely positive. The combination of the hotel's location, amenities, cleanliness, and exceptional service make Hyatt Place San Antonio North Stone Oak a highly recommended choice for travelers.
Wingate by Wyndham New Braunfels garners appreciation for its exceptional location, providing convenience and quietude with easy access to major thoroughfares and local attractions. Situated near popular spots like Gruene and shopping centers, the hotel offers both leisure and business travelers a central and accessible place to stay, further enhanced by its clean and quiet rooms.
The breakfast receives mixed feedback with many guests enjoying a variety of hot items such as sausage links, potatoes, eggs and Texas waffles. However, there are mentions of early depletion of supplies, basic offerings and the early closure of breakfast services, indicating room for improvement in maintaining food stock and breakfast area cleanliness.
In terms of room quality, many guests are pleased with the spacious, clean and well-maintained accommodations, complemented by efficient air conditioning and good beds. The hotel's location also adds to its appeal. The staff's excellent customer service often enhances the experience, although there have been occasional reports of outdated décor, housekeeping issues and limited TV channel selections.
Cleanliness throughout the hotel generally receives favorable comments with many enjoying a sanitized environment and courteous staff. However, some reports of dirty carpets, sticky floors, black mold and unpleasant odors suggest variability in room upkeep, which could be improved.
The staff at Wingate by Wyndham New Braunfels are frequently praised for their friendliness, helpfulness and attentiveness. The efficient check-in process and the staff’s efforts to accommodate special requests contribute to the positive reviews, despite a few less satisfactory interactions.
The indoor pool and hot tub are popular among families and guests seeking relaxation. While most feedback on these amenities is positive, noting the comfort and accessibility, some remarks about chlorine odor and cleanliness issues indicate that maintenance in these areas could be enhanced.
Lastly, bed comfort is a mixed bag for guests; some find the beds cozy and conducive to a restful sleep, while others report discomfort due to hard mattresses, back pain, stains and insufficient pillow support.
Overall, Wingate by Wyndham New Braunfels offers a comfortable stay with excellent location benefits, friendly staff and enjoyable amenities, though there are areas that would benefit from improvement, particularly in breakfast service, room maintenance and bed comfort.
Motel 6 New Braunfels is highly regarded for its central location, offering easy access to nearby restaurants, stores and key attractions such as the Schlitterbahn water park and I-35 highway, which conveniently connects to San Antonio. Guests appreciate the combination of affordability, cleanliness and prime location, despite occasional issues that do not significantly detract from the overall positive experience.
Although the hotel does not serve a continental breakfast, it provides complimentary coffee in the mornings, a small gesture appreciated by some guests. Nonetheless, the lack of breakfast options has been a source of disappointment for many.
The rooms at Motel 6 New Braunfels are noted for their spaciousness and comfort with amenities like mini-fridges and microwaves receiving praise. Positive aspects include a straightforward check-in process and room designs catering to accessibility. However, concerns about maintenance, such as peeling paint, damaged furniture and odors, are recurrent. Mixed reviews on cleanliness also highlight issues such as dirty restrooms, floors and evidence of bugs.
The staff generally earns positive remarks for being friendly, accommodating and helpful with particular staff members receiving commendation for their service. Although there are occasional criticisms about rudeness or lack of knowledge from specific staff members, the overall sentiment towards the team is favorable.
The pool and hot tub receive positive feedback when operational, but frequent closures without prior notice have caused disappointment among guests. Similarly, the pool is praised for its cleanliness but its availability is inconsistent.
Guests have mixed feelings about the bed comfort. While many find the beds soft and conducive to good sleep, issues such as lumpy mattresses, uncomfortable bedding and bed bugs are also reported, leading to a variable experience.
Motel 6 New Braunfels is also recognized for its pet-friendly environment, featuring an accommodating policy without additional pet fees, which is a significant plus for pet owners. However, a few concerns include barking dogs and occasional encounters with fleas.
Overall, Motel 6 New Braunfels satisfies many guests with its strategic location, helpful staff and pet-friendly policies, though it could improve in room maintenance, cleanliness and the availability of advertised amenities.
Comfort Inn & Suites San Marcos near Outlet Mall enjoys a highly regarded location noted for its convenience and strategic placement near premium outlets, the highway and city center attractions. This makes it an ideal choice for travelers particularly interested in shopping trips or family visits. The well-lit parking also enhances the sense of security for visitors and the location consistently stands out as one of the hotel's best features.
The breakfast offerings at the hotel have received mixed feedback. Positively, many guests appreciate the decent variety, cleanliness of the breakfast area and the friendly staff. Items like waffles and sausages were highlighted favorably. However, there were frequent mentions of the breakfast falling short with issues such as limited restocking, lack of hot food options and some items having an unpleasant aftertaste. Guests also wished for a broader selection, especially given the local cuisine.
Guest reviews of the rooms reflect a mixed experience. While many praised the spaciousness, cleanliness, comfort and modern amenities like USB receptacles, others reported issues including unpleasant odors, dirt on bedding and maintenance problems like a leaky toilet or clogged drain. Despite these inconsistencies, the positive aspects such as comfort and room layout are frequently highlighted.
Cleanliness appears to be a significant issue for the hotel with many guests pointing out problems with hygiene and maintenance. Common issues include mold in bathrooms, presence of cockroaches, dirty carpets and unusual odors in public areas and specific rooms. Complaints about dirty linens and insufficient room cleaning indicate a crucial need for improved housekeeping standards.
The staff at Comfort Inn & Suites San Marcos near Outlet Mall consistently receive high praise for their friendliness, helpfulness and exceptional customer service. Guests frequently commend the front desk personnel and specific staff members for making their experiences smooth and welcoming. Although there were minor lapses in information sharing, the overwhelming consensus is that the accommodating and polite staff significantly enhance the overall stay.
The beds are another highly praised feature with many guests finding them very comfortable and conducive to a restful experience. Despite some mentions of overly soft pillows or insufficient pillows on king-sized beds, the general sentiment is positive, highlighting the beds as a key aspect contributing to a pleasant stay at the hotel.
*Additional taxes or fees may apply. Please check the final price before completing your booking.Showing 1-12 out of 12 hotels in and around Spring Branch