Red Roof Inn & Suites Savannah Airport enjoys a strategically advantageous location, praised by many guests for its convenience. It is situated near I-95, making it easily accessible for travelers and close to popular shopping destinations such as the Tanger Outlet, various dining options and downtown Savannah, which is only a short drive away. The hotel's proximity to the airport is especially beneficial for those catching early flights or arriving late. Additionally with restaurants, shops and gas stations within walking distance, the location is consistently described as excellent, perfect and great for both short stays and longer explorations.
The breakfast offerings at the hotel receive mixed feedback. While some guests appreciate the fresh coffee and find the breakfast adequate for starting their day, others criticize the limited variety, citing a need for more healthy and protein-rich options. Despite the convenience of a complimentary breakfast, it is generally regarded as basic with items like toast, bagels and cereals available.
Rooms at the hotel present a mixed experience. On the plus side, guests note the rooms' spaciousness and cleanliness when well-maintained, along with the establishment's reasonable pricing. However, reviews highlight inconsistency in room quality with complaints about thin walls, uncomfortable beds and poor cleanliness in some cases. Reports also mention an outdated feel, sinking floors, faulty bathroom doors and unpleasant odors. The ongoing renovations seem to contribute to these varied experiences.
Cleanliness is another area with mixed reviews. Some guests praise the clean common areas, clean towels and prompt housekeeping service, commending the staff for their efforts. Nonetheless, recurring issues with dirty floors, bathrooms and persistent smells are significant concerns. Mold in bathrooms, old refrigerators and malfunctioning air conditioning units further detract from guests' experiences.
The staff at Red Roof Inn & Suites Savannah Airport receives high praise for their politeness, friendliness and exceptional customer service. Front desk personnel, notably Patrick, are frequently commended for their courteous and helpful demeanor, contributing significantly to the positive guest experience.
Guest opinions on the beds are varied; while some find them comfortable and appreciate the room’s amenities, others describe the mattresses as hard or lumpy and uncomfortable pillows. There are also concerning reports of bed bugs impacting the overall stay negatively.
Overall, Red Roof Inn & Suites Savannah Airport boasts a highly convenient location and commendable customer service from its staff. However, the hotel needs improvement in room quality, cleanliness and breakfast variety to ensure a consistently positive guest experience.