The Courtyard by Marriott Springfield Airport is a destination that combines convenience, comfort, and excellent service, making it a preferred choice for travelers. Its prime location near the airport and interstate offers easy access for guests on business trips or with tight schedules, complemented by a selection of nearby dining options and charming views of the hotel courtyard. Rooms are widely praised for their spaciousness and modern, tasteful décor, with cleanliness often highlighted as a standout feature. Comfortable beds and the option of rooms with balconies add a touch of luxury to the stay. While there are occasional remarks about dated bathrooms and minor cleanliness issues, the overall sentiment remains positive regarding the maintenance of the property.
The hotel's staff receive consistent commendations for their friendliness and efficiency. Guests frequently note the team's accommodating nature and personable service, which significantly enhances the overall experience. The staff's efforts to assist and create a welcoming atmosphere contribute to guests' satisfaction during their stay.
Despite the many positive aspects, breakfast seems to be an area with room for improvement. Some guests find the breakfast quality good, yet concern is raised over limited options and pricing. The lack of complimentary services, such as basic coffee, is sometimes disappointing, particularly when the cafe is closed or understaffed. Addressing these breakfast service issues could greatly enhance guest satisfaction.
In summary, the Courtyard by Marriott Springfield Airport offers an exceptional experience characterized by a convenient location, comfortable and clean rooms, and outstanding staff service, with just a few aspects requiring further attention to fully meet guest expectations.
Categories
Business
AI-generatedThe Courtyard by Marriott at the airport offers business-friendly amenities, such as meeting spaces and business center, making it a convenient option for travelers.
Accessible
AI-generatedCourtyard by Marriott hotels usually offer accessible rooms and amenities. Marriott's commitment to accessibility ensures a certain level of comfort and convenience for guests with disabilities.
Gym
AI-generatedThe hotel offers a fitness center for guests looking to maintain their workout routine.
EV charging stations
AI-generatedCourtyard by Marriott Springfield Airport offers EV charging, making it a convenient choice for travelers looking to recharge their vehicles.
3 Star
AI-generatedFeaturing modern rooms and convenient amenities such as an on-site restaurant, a fitness center, and an indoor pool, this hotel is a solid choice. Its location near the airport adds to its appeal for travelers.
Indoor Pool
AI-generatedThis Courtyard by Marriott has an indoor pool. The pool is a standard size and provides a good option for those wanting a quick swim.
Honeymoon
Family
Pool
Heated Pool
Indoor Pool
Free Wi-Fi
Parking
EV charging stations
Heated Pool
Room Types
King Room with Sofa BedOffering free toiletries, this triple room includes a private bathroom with a bath and a hairdryer. The triple room features carpeted floors, a seating area with a flat-screen TV with streaming services, air conditioning, a tea and coffee maker, as well as a wardrobe. The unit offers 2 beds.
Queen Room with Two Queen BedsThis air-conditioned quadruple room includes a flat-screen TV with streaming services and a private bathroom. The unit offers 2 beds.
King Room with Bathtub and Sofa Bed - Mobility Access/Hearing AccessibleProviding free toiletries, this triple room includes a private bathroom with a bath and a hairdryer. This wheelchair accessible triple room features air conditioning, a seating area with a flat-screen TV and an adapted bath. The unit offers 2 beds.
King Room with Roll-In Shower and Sofa Bed - Mobility Access/Hearing AccessibleOffering free toiletries, this triple room includes a private bathroom with a shower and a hairdryer. This wheelchair accessible triple room features air conditioning, a seating area with a flat-screen TV and a roll-in shower. The unit offers 2 beds.
King Room - PURE® Wellness with Sofa BedFeaturing free toiletries, this triple room includes a private bathroom with a bath and a hairdryer. The triple room has carpeted floors, a seating area with a flat-screen TV with streaming services, air conditioning, a tea and coffee maker, as well as a wardrobe. The unit has 2 beds.
King Room - PURE® Wellness with Bathtub and Sofa Bed - Mobility Access/Hearing AccessibleFeaturing free toiletries, this triple room includes a private bathroom with a bath and a hairdryer. This wheelchair accessible triple room has air conditioning, a seating area with a flat-screen TV and an adapted bath. The unit has 2 beds.
Queen Room with Two Queen Beds - PURE® WellnessThis air-conditioned quadruple room is comprised of a flat-screen TV with streaming services and a private bathroom. The unit has 2 beds.
King Room with Sofa Bed - Hearing AccessibleOffering free toiletries, this triple room includes a private bathroom with a bath and a hairdryer. The triple room features carpeted floors, a seating area with a flat-screen TV with streaming services, air conditioning, a tea and coffee maker, as well as a wardrobe. The unit offers 2 beds.
Queen Room with Two Queen Beds - Hearing AccessibleThis air-conditioned quadruple room is comprised of a flat-screen TV with streaming services and a private bathroom. The unit has 2 beds.
One-Bedroom Queen Suite with Two Queen Beds and Sofa BedOffering free toiletries, this suite includes a private bathroom with a bath and a hairdryer. The suite has carpeted floors, a seating area with a flat-screen TV with streaming services, air conditioning, a tea and coffee maker, as well as a wardrobe.
Queen Room with Two Queen Beds - PURE® Wellness and Bathtub - Mobility Access/Hearing AccessibleThis air-conditioned quadruple room includes a flat-screen TV with streaming services and a private bathroom. The unit offers 2 beds.
One-Bedroom King Suite with Sofa BedOffering free toiletries, this suite includes a private bathroom with a bath and a hairdryer. The suite features carpeted floors, a seating area with a flat-screen TV with streaming services, air conditioning, a tea and coffee maker, as well as a wardrobe.
Guest Reviews
7.9
Good
Review Summaries
Summarized by AI
Location
The Courtyard by Marriott Springfield Airport is ideally situated for travelers seeking convenience, being in close proximity to the airport and only minutes from the highway. The location makes it easy to access and navigate to and from the airport, which is a significant advantage for those on business trips or tight schedules. Guests appreciate the abundance of nearby dining options, further enhancing the convenience of its location. There is also a pleasant view of the hotel's courtyard, contributing to an overall positive experience. While the proximity to the interstate provides excellent accessibility, some guests noted it might contribute to noise levels. Nonetheless, the hotel is praised for its great location, complemented by a friendly and accommodating staff.
Breakfast
The breakfast experience at Courtyard by Marriott Springfield Airport seems to be a hit-or-miss affair for guests. While some guests appreciated the quality of the breakfast with remarks like very good, others found the options quite limited and the prices steep. Many reviews point out that breakfast was not included in the room rate, and some guests encountered issues such as the cafe being closed or under-staffed, leading to breakfast being unavailable at the stated start time. There were also instances where the absence of even basic coffee services added to the disappointment. Guests felt that offering a complimentary breakfast would be a considerable improvement, especially given situations where some menu items seemed costly for what was provided. The overall takeaway suggests that the current breakfast service leaves room for enhancement to meet guest expectations consistently.
Rooms
Located conveniently near Springfield Airport, Courtyard by Marriott offers guests a pleasant stay in its well-maintained rooms. Recently renovated, the rooms stand out for their modern and tasteful décor. They are spacious, with many guests appreciating their size and the comfortable beds. Cleanliness is a highlighted feature, contributing to an overall cozy and inviting atmosphere. However, a few guests have noted that some bathrooms appear dated, suggesting room for improvement in specific areas. While the initial impressions of some rooms have been less than favorable due to a stale smell, most reviews remain positive about the cleanliness and comfort of the space. Although complimentary coffee is not provided, the hotel's strong points include its excellent location and atmosphere. Guests particularly enjoy rooms with balconies, offering a touch of luxury to their stay.
Cleanliness
The Courtyard by Marriott Springfield Airport offers accommodation that is frequently praised for its cleanliness. Many guests appreciate the hotel's well-decorated and clean environment along with its close proximity to the airport. Overall, rooms are described as lovely and exceptionally clean, with some visitors highlighting the general tidiness and modernity of the facility. Additionally, the hotel's ambiance is often admired for being quiet and perfect, which adds to the sense of tranquility and the overall pleasant experience. Despite these highlights, a few guests noted issues with cleanliness, with occasional remarks about dated interiors or minor concerns such as ants in the shower and eyelash on sheets. However, the overarching sentiment remains positive regarding the cleanliness and maintenance of the property.
Staff
The staff at Courtyard by Marriott Springfield Airport consistently receive high praise for their friendliness and efficiency. Guests frequently highlight the accommodating nature of the team, noting that they are not only approachable and kind but also go out of their way to assist. From the front desk clerks to the chefs, every team member contributes to creating a welcoming atmosphere. Guests appreciate the personable service, often describing interactions with the staff as both pleasant and helpful. The positive experiences with the courteous and attentive staff are a significant part of guests' satisfaction with their stay.
FAQ
Yes, Courtyard by Marriott Springfield Airport has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at Courtyard by Marriott Springfield Airport.
No, Courtyard by Marriott Springfield Airport doesn't allow dogs.
Yes, parking facilities are available at Courtyard by Marriott Springfield Airport.
Yes, Courtyard by Marriott Springfield Airport has a gym.
