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1 room2 guests1 room, 2 guests
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Summary of reviewsHotel Srem offers an overall pleasant experience, particularly noted for its spacious and comfortable rooms, as well as its friendly and professional staff. While the rooms are praised for their size, cleanliness and modern amenities such as flat-screen TVs and small refrigerators, some inconsistencies regarding room descriptions and occasional cleanliness issues were reported. Guests appreciated the well-maintained temperature control and the quiet, restful ambiance the rooms provide.
The breakfast service at Hotel Srem has received mixed feedback. Many guests enjoyed the fresh and delicious breakfast options, especially the variety of dishes included in the room price. However, there were several complaints concerning the lack of variety, the absence of a buffet and additional charges for drinks like coffee. Ensuring clarity about what is included in the breakfast and improving the variety and availability of beverages could enhance the guest experience.
Cleanliness at Hotel Srem shows room for improvement despite some positive feedback on the initial attention to hygiene in rooms. While some guests found the accommodations to be very clean and cozy, others pointed out issues such as dirty floors, stained sheets and uncleaned surfaces. The state of the bathrooms received particular criticism with some guests highlighting unpleasant odors and overall poor hygiene.
The staff at Hotel Srem stands out for their friendliness and professionalism. Guests frequently commend the clerks and reception personnel for their helpfulness, politeness and proficiency in multiple languages. This high level of service extends throughout the hotel with excellent recommendations and attentive service in the dining room, enhancing the overall guest experience.
In summary, Hotel Srem provides a generally positive lodging experience, marked by comfortable and spacious rooms and exceptional staff service, but with notable areas for improvement in breakfast variety and cleanliness consistency. Show more
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Categories
Hotel with Parking
This hotel offers free private parking. Reports indicate there is ample parking available on site.
Family Friendly Hotel
Dog Friendly Hotel
Business Hotel
Small Hotel
Room Types
Double or Twin Room with BathroomProviding free toiletries, this twin/double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned twin/double room provides a flat-screen TV with cable channels, soundproof walls, a minibar, a seating area as well as garden views. The unit offers 1 bed.
Deluxe ApartmentThis apartment features 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The apartment's kitchenette, which has a refrigerator, is available for cooking and storing food. The air-conditioned apartment features a flat-screen TV with cable channels, soundproof walls, a minibar, a seating area as well as garden views. The unit has 2 beds.
Guest Reviews
8.0
Very Good
Breakfast
Hotel Srem's breakfast offerings have received mixed reviews from its guests. Many highlight the breakfast as a positive aspect of their stay, describing it as good, great, very good, fresh and delicious. The inclusion of breakfast in the room price was appreciated by some and a variety of options such as ham and cheese omelette were mentioned with satisfaction.
However, criticisms were also noted. Some guests found the breakfast poor and lacking variety with specific complaints about the absence of a buffet and drinks, particularly coffee, which required an extra fee. There were instances where part of the breakfast was unexpectedly paid for, despite the inclusion claim. Descriptions range from an excellent start to the day to the worst breakfast ever experienced, indicating inconsistency in the breakfast service.
Overall, while many guests enjoyed a satisfying breakfast at Hotel Srem, there are significant areas for improvement in ensuring variety, beverage availability and clarity about what is included.
Rooms
Hotel Srem has garnered a lot of positive feedback regarding its rooms, primarily for their spaciousness and comfort. Guests have consistently described the rooms as large, clean and newly renovated. Many appreciate the comfortable accommodations, including large beds, modern design and cozy ambiance. The bathrooms also come highly recommended for their comfort and size.
Several reviews highlight that the rooms are well-equipped with modern amenities such as flat-screen TVs and small refrigerators. The temperature control is noted to be perfect, ensuring a pleasant stay irrespective of the season. The hotel is also praised for its quiet and well-heated rooms, contributing to a restful experience.
However, it's important to be aware that not all feedback has been entirely positive. A few guests have mentioned inconsistencies with room descriptions, such as the absence of a balcony and discrepancies between the booked apartment and the room they received. There were also occasional criticisms about outdated baths and instances of cleanliness issues.
Overall, Hotel Srem appears to provide a generally comfortable and modern lodging experience, especially in the newly renovated sections, but ensuring room consistency might enhance guest satisfaction further.
Cleanliness
Hotel Srem's cleanliness leaves potential guests with mixed impressions. On the positive side, some reviewers were pleased with clean and spacious rooms, often described as warm and cozy. There were mentions of rooms being very clean and having paper strips on the toilet seats, denoting an initial attention to hygiene.
However, numerous comments highlighted significant concerns. Several guests described the cleanliness as below acceptable levels, pointing out issues like dirty floors, large stains on sheets and uncleaned surfaces such as bedside tables. The state of the bathrooms was often criticized with terms like dirty, complete mess and descriptions of unpleasant odors from the drains surfacing in the reviews. Public areas such as the restaurant toilets were noted to be in a messy condition as well, contributing to overall dissatisfaction.
While there are patches of cleanliness and warmth, the overall consensus leans towards needing significant improvement in maintaining consistent hygiene standards throughout the hotel.
Staff
Hotel Srem's staff consistently garners praise for their friendliness and professionalism. Guests frequently comment on the very kind and respectable clerks, highlighting their politeness, helpfulness and welcoming demeanor. The reception personnel receive particular commendation for their kindness with some guests noting their proficiency in languages like French, making their stay even smoother. Visitors also appreciate the attentive and professional service in the dining room and across other areas of the hotel. The excellent recommendations provided by the staff further enhance the guest experience, creating a warm and accommodating environment throughout the hotel.
No, Hotel Srem doesn't have any pool.
No, a spa isn't available at Hotel Srem.
Yes, Hotel Srem welcomes dogs.
Yes, parking facilities are available at Hotel Srem.