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Summary of reviewsCrystal Hotel Superior in St. Moritz receives glowing reviews for its prime central location, making it a favored choice for travelers interested in both urban convenience and skiing adventures. Positioned near the ski lifts and surrounded by shops, restaurants, and key amenities, it ensures easy exploration and access to local attractions and winter sports. The hotel's breakfast garners considerable praise, noted for its rich, varied, and high-quality offerings that cater to diverse international tastes, providing a satisfying start to the day. Guests appreciate the elegant dining setting and friendly staff, further enhancing the morning experience.
Dining is a notable highlight at Crystal Hotel, with its Grissini restaurant receiving high marks for excellent Mediterranean cuisine and impeccable service. The rooms are lauded for their cleanliness, comfort, and charming Alpine decor, offering a cozy retreat. Despite some noting the compact size of the rooms, their functional layout and modern amenities are well-received. The hotel is celebrated for its unwavering commitment to cleanliness, maintained by attentive staff who provide exceptional service, contributing to a welcoming atmosphere.
Guests commend the reliable wifi, luxurious spa facilities, and a well-equipped gym, which exceed expectations and enhance the hotel's appeal. Crystal Hotel also offers a family-friendly environment with thoughtful provisions and convenient room options, ensuring a pleasant stay for families. Its strategic location and facilities such as a ski rental shop and ski room make it particularly attractive for skiing enthusiasts.
The hotel's beds are generally praised for their comfort, although a few guests mention that some may find them slightly hard or small for two people. Despite minor critiques, the hotel maintains a reputation for a comfortable sleeping experience. While there are some mixed reviews regarding its four-star categorization, particularly concerning room amenities and breakfast offerings, the hotel's prime location, value, and competitive pricing establish it as a favored choice among travelers. Overall, Crystal Hotel Superior continues to impress with its blend of comfort, convenience, and quality service. Show more
Read review summaries for all categories
Categories
Luxury Hotel
A 4-star superior hotel located in the center of St. Moritz, offering a spa, creative cuisine, and well-appointed, high-end accommodation.
Hotel near Golf Courses
Crystal Hotel superior is a centrally located hotel in St. Moritz, offering convenient access to the region's prominent golf courses and facilities.
Hotel near Ski Resorts
Located in St. Moritz, this hotel offers convenient access to the Corviglia ski area. Provides ski storage facilities and is near ski lifts. The hotel is well-placed for accessing the slopes.
Hotel with Spa
This hotel offers a superior spa experience, focusing on holistic wellness. The spa provides a range of treatments designed to promote relaxation and rejuvenation.
Dog Friendly Hotel
This hotel is pet-friendly and offers a pleasant stay for both guests and their pets. It is known for its convenient location and service.
Hotel near Nightlife Spots
Crystal Hotel has a stylish piano bar. Guests can enjoy a drink at the bar. The hotel is near nightlife spots.
Business Hotel
Crystal Hotel provides essential business facilities and comfortable accommodations. It is centrally located, offering easy access to St. Moritz's attractions and business venues, complemented by reliable service.
4-Star Hotel
This superior hotel offers good value and a central location. While specific details are limited, its 'superior' designation suggests enhanced amenities and service quality. Its location provides convenient access to St. Moritz attractions.
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Hotel with Gym
Hotel with Tennis Courts
Room Types
Single RoomOffering free toiletries, this single room includes a private bathroom with a bath, a hairdryer and slippers. This single room features a minibar, a safe deposit box and a flat-screen TV. The unit offers 1 bed.
Classic Double RoomPlease note that there is no capacity for extra beds in this room category.
Junior SuiteThere is capacity for 1 extra bed in this room.
Superior Double RoomThis spacious living room and bedroom comes with a seating area, large wardrobes and a marble bathroom.
SuiteSome suites are decorated with stone pine wood panels. The suite offers a separate bedroom and walk-in wardrobe. It comprises a spacious living room, a marble bathroom and views of the surroundings and valley.
Two-Bedroom SuiteThis spacious suite is comprised of 1 living room, 2 separate bedrooms and 1 bathroom with a bath or a shower and free toiletries. Featuring a balcony, this suite also offers a minibar and a flat-screen TV. The unit offers 3 beds.
Suite with TerraceThis spacious suite includes 1 living room, 1 separate bedroom and 1 bathroom with a bath or a shower and free toiletries. This suite offers a minibar, a flat-screen TV and a terrace. The unit has 1 bed.
Guest Reviews
8.8
Excellent
Location
Crystal Hotel Superior in St. Moritz holds a prime position at the heart of the city, making it a coveted choice for travelers, especially those keen on skiing adventures. Its central location ensures that guests are just moments away from the ski lifts, funicular, and the scenic alpine offerings. The hotel is conveniently surrounded by shops, restaurants, and essential amenities like a supermarket, enhancing the ease of exploration without long commutes. With the lakefront, pedestrian zone, and vibrant shopping district all within a short walking distance, the location offers the perfect blend of urban convenience and mountain escapades. Adding to the allure, public transport is readily accessible, supplemented by a hotel shuttle service to the nearby train station. The hotel's central position is ideal for both leisure travelers and those keen on experiencing St. Moritz's winter sports activities, offering seamless access to both the slopes and the soul of the city.
Breakfast
Nestled in a picturesque location, the Crystal Hotel Superior in Saint-Moritz offers an inviting and diverse breakfast experience that caters to the tastes of its international clientele. Guests consistently praise the breakfast for its rich and hearty offerings, noting the buffet's excellent variety, which includes both hot and cold dishes such as smoked salmon, Parma ham, cereals, eggs, and fresh fruit. Many reviews highlight the delicious and high-quality food, emphasizing the wide selection available and its presentation in a spacious and elegant setting, sometimes accompanied by stunning views from the hotel's rooftop terrace.
Despite a few comments about occasional shortcomings, such as missing expected items or modest buffet standards, the majority of feedback is overwhelmingly positive. The breakfast is described as fabulous, abundant, and satisfying, with many considering it an exceptional culinary start to their day. Visitors also appreciate the friendly and attentive staff, which contributes to a pleasant dining atmosphere.
In addition to the varied choices, guests can enjoy healthy alternatives, enhancing the overall experience. The hotel’s location, paired with the inclusive breakfast, adds to the appeal for travelers seeking both comfort and convenience. Overall, the breakfast at Crystal Hotel Superior is a standout feature, leaving little to be desired for those who start their morning with high expectations.
Dinner
The Crystal Hotel offers a remarkable dining experience, particularly at its Grissini restaurant, which has garnered high praise for its excellent and varied menu. Guests frequently highlight the delicious and top-notch quality of the food, making it a recommended spot for fresh Mediterranean cuisine. Impeccable service complements the great food, enhancing the overall dining experience. While the majority of the feedback is positive, a few guests felt that the dinner did not meet exceptional standards. Nonetheless, dinner at the hotel is generally regarded as a pleasant part of the guest experience, with both breakfast and dinner receiving accolades for their excellence. Additionally, the Vertlinerkeller provides a very good dining alternative with local, abundant dishes at reasonable prices. Overall, the hotel's restaurants remain a noteworthy feature of a stay at Crystal Hotel.
Rooms
Crystal Hotel Superior is a delightful destination for those seeking comfort and charm in their accommodations. Guests consistently praise the rooms for being modern and impeccably clean, offering a cozy and comfortable retreat after a day of exploring. While some note that the rooms can be on the smaller side, many highlight the effective use of space, with all necessary amenities provided.
The hotel’s decor receives high marks, with an Alpine flair and warm, wooden furnishings that enhance the overall ambiance. Several guests describe the rooms as "lovely" and "beautiful," featuring tasteful furnishings and well-thought-out layouts. Junior suites, in particular, are noted for their spaciousness and comfort, providing a more luxurious experience.
Comfort seems to be a key focus, with beds often described as super comfy and the rooms as peaceful and quiet. The clean and well-maintained environment, accompanied by helpful and attentive staff, contributes to the hotel's inviting atmosphere. Despite the occasional comment about room temperature, the overall impression remains positive, with comfortable and practical accommodations that cater to a variety of needs.
The bathrooms, equipped with a shower over the bath, plenty of toiletries, and ample towels and robes, further enhance guests' stay, making Crystal Hotel Superior a favorite for cleanliness and comfort. Nestled in an ideal location with nearby shops and restaurants, this hotel combines modern amenities with traditional charm, promising a memorable stay.
Beds
At Crystal Hotel Superior, the overall impression of the bedding seems to lean towards comfort and satisfaction. Guests frequently mention the beds as being very comfortable, coupled with great-quality bedding and fantastic pillows. The design of the beds in the rooms is also appreciated, contributing to a cozy and pleasant stay. While the general feedback on comfort is positive, a few guests have noted that some beds and mattresses are on the harder side, which might not suit everyone. Additionally, a few reviews highlight that certain beds are small for two people, and in some rooms, beds are separated with individual blankets. Despite these minor inconveniences, the hotel appears to provide guests with a comfortable sleeping experience, enhanced by its fabulous concierge service.
Cleanliness
Crystal Hotel superior impresses guests with its unwavering commitment to cleanliness, consistently described as impeccable, immaculate, and superb. Reviews emphasize that the hotel is kept in pristine condition, with both the rooms and common areas maintained to exceptionally high standards. Guests frequently note the rooms' cleanliness, comfort, and spaciousness, often mentioning the elegant and functional decor that adds to the overall experience. The staff is attentive and friendly, reinforcing the positive impressions with thorough room service that even includes twice-daily cleanings. The hotel's strategic location in the town center, combined with its clean, charming, and safe environment, further enhances its appeal. Guests also appreciate the additional perks such as snow deal cards for St. Moritz and the meticulous care shown in services like parking. Overall, Crystal Hotel superior is consistently praised for its outstanding hygiene and cleanliness, making it a reliable choice for travelers seeking a spotless and pleasant stay.
Staff
Crystal Hotel Superior receives high praise for its commendable staff. Guests consistently note the standout qualities of the employees, describing them as incredibly friendly, helpful, and attentive. The team at the hotel, including notable mentions of Lea, Filippa, Elisa, and Suzanne, delivers exceptional service, characterized by a warm demeanor and a willingness to go above and beyond for guests. Visitors appreciate the staff's professional yet personable approach, highlighting their knowledge and ability to efficiently address queries and requests. The front desk is particularly noted for its courteous and seamless service, with staff exhibiting proficiency in English, ensuring clear communication with international guests. Overall, the hospitality team at Crystal Hotel Superior significantly enhances the guest experience, contributing to a welcoming and comfortable stay.
Wi-Fi
The wifi service at Crystal Hotel Superior generally receives positive feedback from guests. The facility offers free internet access that connects promptly, which is appreciated by many. Guests enjoy fast wireless internet that is included with their stay and can be accessed on multiple devices. While specific mentions of the wifi are not abundant in reviews, the internet connection is consistently noted as being strong and reliable, particularly in the apartments. This suggests a well-managed and satisfactory wifi experience that aligns with the hotel’s overall service standards.
Spa
The spa at Crystal Hotel Superior receives high praise from guests, attesting to its reputation as a well-equipped and beautifully designed wellness space. Visitors have repeatedly commended the spa's atmosphere, noting its tasteful decor and cleanliness. The newly refurbished spa area ensures an excellent and invigorating experience, with its various features including a sauna and steam room that are consistently operational and enjoyed by guests. The complimentary use of the spa facilities adds value to the stay, encouraging relaxation and rejuvenation. Alongside the spa, the hotel's gym stands out, offering great fitness options to complement the wellness services. Overall, the spa and gym provide a superior experience for those seeking relaxation and well-being during their visit.
Gym
Crystal Hotel Superior has earned substantial praise for its gym facilities, highlighted as a key feature by guests. The fitness area is described as great, boasting modern equipment in excellent condition. The gym is not only well-equipped and maintained but also exceeds expectations with its range and layout. It includes a separate weight room, providing a comprehensive workout environment. Guests frequently mention the friendly and attentive staff, enhancing the overall experience. Complemented by nice wellness facilities, the gym is a pleasant surprise for those looking to maintain their fitness routine while traveling.
Family
Crystal Hotel offers a welcoming family-friendly atmosphere where families can have a wonderful active time together. Despite arriving late, guests appreciated the family-run establishment's thoughtful provision, which allowed them to relax with a beer without needing to visit the supermarket. The restaurant enhances their stay with enjoyable food and attentive service, contributing to a pleasant experience that feels almost like home. The staff's kind and patient nature adds to the hotel's accommodating environment. Families have the added convenience of rooms with connecting doors, ensuring comfort and accessibility. Small touches, like providing biscuits, pleasantly delight children. Overall, Crystal Hotel has created an inviting space that encourages guests to keep returning.
Ski
Crystal Hotel Superior is strategically positioned to offer convenient access to the nearby ski resorts, making it an ideal choice for skiing enthusiasts. The hotel boasts an excellent location just across from the ski lift, which can be reached within a minute or two on foot. The cogwheel train to Corviglia is also easily accessible by a short walk, offering yet another option for reaching the slopes.
Guests appreciate the added convenience of a ski rental shop adjacent to the hotel, alongside facilities such as a ski room, which add value to a ski-focused vacation. The accessibility to cable cars, ski schools, and equipment storage further enhances the hotel's appeal to those looking to make the most of their skiing experience. Notably, the walking distance to the various lifts ensures that both seasoned skiers and beginners can effortlessly begin their adventure each day.
Beyond skiing, the Crystal Hotel Superior is situated near restaurants and the central train station, providing guests with easy access to local amenities and transportation. Overall, for those aiming to combine comfort with practical access to the slopes, this hotel serves as a perfect base.
4 Star
Crystal Hotel Superior offers a mixed experience for travelers seeking a four-star stay. While it is well-regarded for being one of the best quality and value options at this level, some guests find that certain aspects do not fully meet the expectations set by other hotels in the same category. Although the hotel is considered a luxury destination by some, others feel that it does not fully uphold the four-star standard, with specific criticisms about the lack of room amenities such as a coffee machine or kettle. Breakfast is one area highlighted in the reviews; although generally good, opinions on its modest selection vary, with some guests suggesting it does not live up to typical four-star offerings. On a positive note, the hotel boasts a prime location and competitive pricing, making it an attractive choice for budget-conscious travelers seeking a four-star experience. Despite mixed reviews on certain facilities, Crystal Hotel Superior remains a popular option due to its value and location.
No, Crystal Hotel superior doesn't have any pool.
Yes, a spa is available at Crystal Hotel superior.
Yes, Crystal Hotel superior welcomes dogs.
No, parking facilities aren't available at Crystal Hotel superior.