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Summary of reviewsThe Swan Hotel in Stafford, Staffordshire is a charming and comfortable hotel with a prime location in the heart of the town's pedestrianized center. Guests rave about the hotel's great location, making it an ideal stopover for those looking to explore Staffordshire's village life, scenic walks and interesting areas. The hotel offers excellent dining options with many reviewers raving about the immense and fantastic breakfast and the lovely bistro restaurant for dinner. The rooms are spacious, clean and lovely with a modern vibe and even have period features and quirky interiors. The hotel is highly praised for its cleanliness and friendly and helpful staff who consistently go above and beyond to make guests feel welcome. The Swan Hotel is a great choice for a comfortable and charming stay in Stafford. Show more
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Dog Friendly Hotel
The Swan Hotel is a charming, dog-welcoming hotel that provides a perfect base for a doggy getaway. It is situated right in the centre of the historic market town of Stafford, and there are numerous walks from the door. The hotel has large, individually styled bedrooms. Dog beds are also available.
Business Hotel
While specific business amenities are not detailed, The Swan Hotel's Stafford location provides accessibility to local businesses and transport links.
Hotel with Parking
This hotel, located in central Stafford, offers convenient parking and is well-placed for exploring historical sites. Its central location makes it ideal for accessing local attractions.
Accessible Hotel
The hotel restaurant and bar facilities are on the ground floor. While there are no ground floor bedrooms, the hotel has a lift. The hotel offers free on-site parking for residents.
4-Star Hotel
Situated in the heart of Stafford, this hotel offers stylish rooms with free Wi-Fi and an award-winning brasserie. It is known for its exceptional facilities, services, and friendly staff, providing excellent value for money.
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Hotel near Nightlife Spots
Hotel with Free Wi-Fi
Room Types
Standard Double RoomThe Classic Double Rooms are individually styled and feature en-suite bathroom facilities, Freeview TV, electric kettle, an iron and ironing board, complimentary instant tea & coffee and free WiFi.
Superior Double RoomOur Superior Double Rooms are unique and individually styled and have a double bed. Each room offers an en suite bathroom, tea and coffee making facilities, iron and ironing board, flat-screen TV, hairdryer, WiFi access and car parking.
Standard Single RoomThe Classic Single Rooms are individually styled and feature one single bed along with en-suite bathroom facilities, Freeview TV, electric kettle, an iron and ironing board, complimentary instant tea & coffee and free WiFi.
Superior Family RoomThe spacious, individually styled superior family rooms feature a double bed and an additional single bed with en-suite bathroom facilities. Flat-screen TV with Freeview channels, tea and coffee making facilities and premium arrival treats. The room also features an iron and ironing board and WiFi.
Deluxe Double RoomOur Deluxe Double Rooms are large rooms which boast an additional seating area for guests. Each room is individually styled and offers a king size bed with luxury duvets and quilts, en-suite bathroom facilities, tea and coffee making facilities and premium arrival treats, an iron and ironing board and WiFi access.
Deluxe SuiteOur Deluxe Suite is our largest room which boast an additional seating area for guests. The room offers a king size bed with luxury duvets and quilts, en-suite bathroom facilities, Nespresso machine, refreshing pillow spray, premium arrival treats, an iron and ironing board, bathrobe and slippers, complimentary bottled mineral water and WiFi access.
Guest Reviews
8.7
Very Good
Location
The Swan Hotel in Stafford, Staffordshire, boasts a prime location right in the heart of the town's pedestrianized center with easy access to shops, attractions and places of interest. The hotel's excellent town center location is popular with both guests and locals alike, making it an ideal stopover for those looking to explore Staffordshire's village life, scenic walks and interesting areas. The central location could not have been better with guests recommending exploring Stafford on foot. Despite the pedestrian zone and one-way system, parking is convenient, thanks to the hotel's own car park with a postcode for guidance. The hotel is well situated in the middle of town, just a short walk from the train station and a cinema. Guests rave about the hotel's great location in the middle of Stafford with many stating that even parking was easy in this central location. The Swan Hotel is a perfect choice for those attending events or concerts in the area, as it's just a two-minute walk from the Redrum venue. The hotel's restaurant, bars and beer garden are easily accessible and the way the hotel has been set up with an isle right through the middle front to back, providing great access to reception and amenities. The staff and location were both highly praised with some describing the location as fantastic. The hotel is also popular as a convenient and centrally based venue for business meetings.
Breakfast
The Swan Hotel in Staffordshire is a lovely hotel with great food. Many reviewers raved about the immense and fantastic breakfast, praising the high quality, generous proportions and excellent selection. The cooked breakfast received special praise with some calling it the best full English breakfast they've ever had. The breakfast staff were also attentive and the options included alternatives for special diets. However, some comments were negative with reviewers mentioning long waiting times, cold or inedible food and poor service. Despite these disappointments, many guests still enjoyed the food and found it good value for money.
Dinner
If you're looking for a hotel that offers excellent dining options, The Swan Hotel in Stafford should definitely be on your list. Guests have raved about the bistro restaurant for both dinner and breakfast, noting the comfortable ambiance and generous portions. While there was a fault that prevented dinner service on one occasion, in general the food was described as "lovely" and "great". Some guests have remarked that it's not cheap, but the quality of the food is worth it. Dinner service comes with exceptional service with Barbara singled out for praise by one reviewer. Buffet options may be hit or miss, as one guest paid £30 per head on Christmas Day only to be disappointed, but overall the food is well-prepared and well-presented. While there have been some small issues, such as slow arrival time or not being able to get a meal due to late arrival, these have been addressed promptly and without fuss. So if you're staying at The Swan Hotel, you can look forward to some lovely meals during your stay.
Rooms
The Swan Hotel in Stafford, Staffordshire attracts guests with its lovely and comfortable rooms that are always cleaned well, spacious, clean and lovely with a modern vibe and even have period features and quirky interiors. While some guests suggest that the styling could use some improving when it comes to the bedrooms, the deluxe rooms are still described as fabulous, extremely well looked after and equipped with everything one needs, including larger-sized complimentary toiletries. The beds are also praised as being very comfortable, while some rooms even have a huge four-poster bed, which guests loved. However, some guests did experience some issues with the rooms such as it being noisy from the water/heating system, too hot, too cold or not being able to control the heating system. Nevertheless, the hotel building is attractive and comfortable and the staff is fantastic, making it overall a lovely hotel with practical, well-furnished rooms.
Beds
The Swan Hotel in Stafford, Staffordshire is a charming hotel with character and comfortable beds. Most guests found the beds to be very comfortable with good quality mattresses, fluffy pillows and all the amenities you need in the room for a great night's sleep. Some guests even raved about the four poster bed being incredibly comfortable. The spacious and clean rooms were also a highlight for many. However, there were a few negative comments about uncomfortable beds with one guest even describing the bed as the most uncomfortable they've ever slept on. Additionally, there were some comments about stuffy rooms and a lack of windows. Overall, the positive reviews vastly outweighed the negative ones, making The Swan Hotel a great choice for a comfortable and charming stay in Stafford.
Cleanliness
The Swan Hotel in Staffordshire is highly praised for its cleanliness by guests. Many guests say that the hotel is very clean with clean rooms, lounge areas and restaurant. The staff is described as attentive and courteous and some guests even mentioned a lovely welcome note left by the cleaning staff. The rooms are well-kept, spacious and comfortable. The hotel decor is also highly praised with many describing it as very comfortable. However, there were some negative comments about the cleanliness with a few guests describing the need for a deep clean, dusty corners and spider webs and sticky tables. Despite these, many guests still rated the hotel 10/10 for cleanliness. Overall, The Swan Hotel is a clean and welcoming place to stay with friendly staff, comfortable rooms and lovely decor.
Staff
The Swan Hotel in Staffordshire has received high praise for its friendly and helpful staff. Guests have consistently described the staff as exceptional, accommodating and courteous, often going above and beyond to make guests feel welcome. Although one or two negative reviews surfaced regarding staff training and occasional rudeness, these were far outweighed by positive feedback. Staff from restaurant and reception have been reported to have a warm and friendly demeanor, while breakfast staff were attentive and fantastic. Barbara, a waitress, has been praised for delivering exceptional services. The night manager and Duty Managers were described as very good with guests expressing their gratitude for the staff's hospitality. Many guests noted that staff throughout the hotel were kind, patient and considerate and that they received excellent service from all areas. Overall, visitors to The Swan Hotel would strongly recommend it due to its fabulous and professional staff, delightful breakfast, lovely building, central location and comfortable room.
Nightlife
If you're looking for a hotel that is perfectly situated for easy access to local nightlife, The Swan Hotel in Stafford is the place for you! While some guests have noted that noise levels from outside can be a bit high on occasion, this is easily offset by the fantastic location right next door to a great pub, The Crown. And it's not just the neighboring pub that makes this hotel a great choice for party animals - there are also lovely bars and cafes right inside the hotel itself. In fact, many guests have enjoyed fantastic live entertainment during their stay. So whether you're in town for a gig at the nearby Redrum venue or just looking to kick back and relax in some fabulous bars, The Swan Hotel is the perfect spot to base yourself for some Staffordshire nightlife fun!
4 Star
The Swan Hotel in Stafford, Staffordshire is a beautiful building with exceptional facilities and services. The friendly staff make it feel like a boutique hotel with a premier inn price. This hotel offers excellent value for money and is definitely of a quality expected from a four-star establishment. The characterful building makes for an exceptional stay with the only negative comments being of some disappointing features more typical of a three-star plus hotel. Overall, this is a very good hotel and worth considering for your next trip.
No, The Swan Hotel, Stafford, Staffordshire - The Coaching Inn Group doesn't have any pool.
No, a spa isn't available at The Swan Hotel, Stafford, Staffordshire - The Coaching Inn Group.
Yes, The Swan Hotel, Stafford, Staffordshire - The Coaching Inn Group welcomes dogs.
Yes, parking facilities are available at The Swan Hotel, Stafford, Staffordshire - The Coaching Inn Group.
No, The Swan Hotel, Stafford, Staffordshire - The Coaching Inn Group doesn't have a gym.