The Swan Hotel

Staines 51.43242200, -0.51624300 , The Hythe, Staines, Middlesex (Show on Map)
8.6
Very Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsThe Swan Hotel, situated along the picturesque River Thames, is celebrated for its idyllic location, making it a favored destination for nature enthusiasts and travelers seeking tranquility. Its proximity to major attractions such as Windsor Castle and easy access to Heathrow Airport enhance its appeal. The hotel's historic charm is complemented by stylish rooms offering scenic river views, with many featuring cozy balconies.

Guests frequently commend the hotel's exceptional hospitality, underscored by its friendly and accommodating staff who go above and beyond to ensure a pleasant stay. The Swan Hotel’s breakfast is often highlighted as a standout feature, with its varied menu and stunning river views transforming the meal into a delightful experience. The dining options extend to dinner, where hearty and delicious meals, particularly the Sunday roast and fish platter, receive high praise, despite occasional service inconsistencies.

The rooms are noted for their elegant design and comfort, including luxurious amenities such as Nespresso machines and Dyson airblades. Cleanliness is consistently praised, with guests enjoying well-maintained and beautifully decorated spaces that enhance the traditional British bed and breakfast charm.

The well-regarded staff contribute significantly to the hotel's welcoming atmosphere, leaving a lasting positive impression on guests. Comfortable beds further enhance relaxation, although preferences for mattress firmness vary slightly among guests. Despite minor concerns like warm rooms and limited parking, The Swan Hotel is highly recommended for its exceptional service and overall experience, blending beautiful surroundings with outstanding hospitality.
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Small Inn

4-Star Inn

Room Types
Double Room Featuring free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The double room features a flat-screen TV, a tea and coffee maker, a carpeted floor and heating. The unit has 1 bed.

Deluxe Double Room Providing free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The double room provides a tea and coffee maker, a carpeted floor, heating and a flat-screen TV. The unit offers 1 bed.

Deluxe Family Room Providing free toiletries, this family room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The family room provides a flat-screen TV, a tea and coffee maker, a carpeted floor and heating. The unit offers 3 beds.

Superior King Room Offering free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The double room offers a tea and coffee maker, a carpeted floor, heating, a flat-screen TV, as well as river views. The unit offers 1 bed.

Guest Reviews
8.6
Very Good
Location
Nestled along the serene banks of the River Thames, The Swan Hotel boasts an enviable location that is consistently praised by guests. This charming establishment is perfectly positioned for those looking to explore the picturesque Thames Path or enjoy a leisurely riverside stroll. The hotel offers beautiful, idyllic views that enhance its peaceful ambiance, making it an ideal retreat for nature lovers and those seeking tranquility.

The proximity to key attractions like Windsor Castle and Thorpe Park adds to its appeal, while its accessibility to Heathrow Airport makes it a convenient hub for travelers. Guests frequently highlight the hotel's picturesque setting, often commenting on the peacefulness and beauty of its riverside location. The characterful old building exudes charm, complemented by stylish and comfortable rooms, many offering balconies or views directly over the water.

Accommodating staff at The Swan Hotel receive accolades for their warm welcome and helpful nature, enhancing the guest experience. The blend of beautiful scenery, excellent hospitality, and a location rich in character makes The Swan Hotel a favored spot for both local explorers and international visitors alike. Whether it's for a morning walk or a final stop before catching a flight, the hotel's remarkable location along the Thames leaves a lasting impression.

Breakfast
The breakfast experience at The Swan Hotel has garnered high praise from guests, often highlighted as one of the standout features of their stay. Many savor the joy of indulging in a rich and varied menu, which includes fresh fruits, beautifully presented made-to-order omelets, and a selection catering to plant-based diets. With its rustic atmosphere and stunning views of the Thames, breakfast becomes more than just a meal—it's a delightful event. Guests consistently describe it as amazing, excellent, and even "to die for," emphasizing the exceptional taste and ample choices available. The staff are frequently noted for their attentive service, adding to the overall positive experience. While a few reviews mentioned limitations such as depleted selections and occasional staffing issues, the widespread consensus is that The Swan Hotel offers a fantastic breakfast that greatly enhances the charm of this riverside retreat.

Dinner
Nestled in a picturesque location, The Swan Hotel offers a dining experience that frequently leaves guests satisfied and content. The overall consensus highlights the quality of food served at the hotel's restaurant, a sentiment echoed through descriptions of delicious, hearty, and varied meals. Particularly noteworthy is the Sunday roast and the shareable fish platter, both of which come highly recommended by patrons.

The restaurant presents a lovely atmosphere for dinner, enhanced by a warm, inviting pub with a cozy fire and friendly local patrons. While the dinner in the restaurant is often praised as fantastic, with excellent food and service, some guests noted instances of disorganized service and felt the dinner to be of poor value for money. However, these occurrences seem to be exceptions rather than the norm.

Guests also appreciate the restaurant’s relaxed and comfortable dining area, with easy access and beautiful river views adding to the overall experience. Beyond dinner, breakfast at The Swan is frequently lauded as outstanding, with guests impressed by the quality and taste. Although a few reviews mention that dinner wasn’t at its best or lacked value, the general feedback depicts The Swan Hotel as a charming destination for a pleasant dining experience.

Rooms
Nestled in a lovely riverside location, The Swan Hotel offers guests beautifully decorated rooms that are both stylish and inviting. Many visitors have praised the room's exceptional design and cleanliness, highlighting the attention to detail and luxurious amenities provided, such as Nespresso machines and Dyson airblades. The views are another significant attraction, with several rooms offering scenic glimpses of the Thames, some even featuring charming balconies to better enjoy the vista. Comfort is a standout feature, with guests consistently noting the cozy atmosphere, comfortable beds, and well-equipped spaces, often adorned with thoughtful touches that enhance the stay. Despite a few instances of smaller room sizes, the furnishings and overall setup ensure a comfortable experience. With comfortable bathrooms and warm, welcoming decor, the hotel's ambiance creates a delightful retreat for travelers seeking both relaxation and a touch of elegance.

Beds
The beds at The Swan Hotel mostly garner high praise for their comfort, contributing to restful nights and occasional oversleeping that leads some guests to miss breakfast. A notable highlight is the roomy bath areas paired with comfortable sleeping arrangements, which are appreciated by visitors seeking relaxation. The beds are widely described as big, contributing to an overall sense of coziness, and the bed linens are praised for their cleanliness.

However, there are a few mixed experiences regarding mattress firmness and condition. Some mattresses may be excessively soft or too hard for certain guests, leading to less than ideal sleeping comfort, while a few beds exhibit wear, with guests noting a dip in the middle or springs that can be felt. Despite minor complaints about temperature-appropriate bedding and floor-induced bed height disparities, the overall sentiment shows that most guests enjoy a very comfy sleep experience during their stay at The Swan Hotel.

Cleanliness
The Swan Hotel impresses guests with its outstanding cleanliness, consistently praised across reviews. Visitors highlight the immaculate condition of the rooms, describing them as comfortable, well-decorated, and cozy. The hotel is beautifully maintained, with a charming old building situated right on the river, enhancing its appeal. The cleanliness extends beyond guest rooms, with the entire property kept in top condition. While most reviews applaud the cleanliness of the bathrooms, a few note issues such as strong odors or small sizes. Overall, The Swan Hotel offers a quintessentially traditional British bed and breakfast vibe, characterized by its cordial atmosphere and friendly staff, making guests feel at home in a clean and cozy environment.

Staff
The Swan Hotel is highly praised for its exceptional staff, who have consistently left a positive impression on its guests. Reviews highlight the team's friendliness, attentiveness, and readiness to accommodate various needs, from adding personal touches like freshly cooked pastries to ensuring guests feel at ease throughout their stay. Guests frequently describe the staff as fantastic hosts, with particular acknowledgment for their polite and helpful demeanor. Many reviewers commend the staff for their welcoming nature, going above and beyond to resolve any requests in a professional and efficient manner. The staff's ability to create a warm and inviting atmosphere speaks volumes about their dedication to providing excellent hospitality. Whether interacting with guests over the phone or in person, the Swan Hotel’s staff are noted for their outgoing and friendly approach, helping to enhance the overall experience, alongside the hotel's great location and charming ambiance.

4 Star
The Swan Hotel receives high praise for its excellent overall experience, providing everything guests need for a comfortable stay. The staff are notably attentive and go above and beyond to ensure visitors feel welcome. Many highlight the quality of service offered, comparable to that of a five-star establishment. Although some guests noted that the rooms could be a bit warm and parking spaces are limited, these are minor inconveniences given the otherwise exceptional experience. The hotel comes highly recommended, with guests eager to return for another visit, often wishing they could extend their stay.


No, The Swan Hotel doesn't have any pool.

No, a spa isn't available at The Swan Hotel.

No, The Swan Hotel doesn't allow dogs.

No, parking facilities aren't available at The Swan Hotel.

No, The Swan Hotel doesn't have a gym.

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