Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests1 room, 2 guests
Info
Summary of reviewsWhiteley Mill has earned a favorable reputation primarily due to its excellent location and practical amenities. Situated conveniently close to various local attractions like Nottingham Hockey Centre, Donington Park Circuit and the University of Nottingham, as well as important venues like wedding spots and medical facilities, it offers unparalleled accessibility for travelers. Public transport connections to Nottingham city center and East Midlands Airport, along with nearby local amenities including pubs, restaurants and shops, further enhance its appeal. The hotel's easy parking and straightforward check-in and check-out processes add to the convenience.
The rooms at Whiteley Mill are consistently praised for their spaciousness, cleanliness and comfort. Equipped with essential amenities such as tea, coffee and clean towels, the rooms feature comfortable beds and modern en-suite bathrooms with strong hot showers. While the decor might appear basic, the cleanliness and practicality meet guests' expectations for value accommodation. However, minor issues like outdated paint and occasional temperature control problems have been noted.
Cleanliness stands out as a strong positive with most reviews highlighting the spotless and tidy conditions of the rooms. The efficient self-check-in process, involving key codes sent via text, enhances the seamless experience for visitors. Though some guests reported inconsistencies in cleanliness and occasional maintenance issues, the overall impression remains that of a well-maintained facility.
Guests had varied experiences with the staff, though remote interactions were generally positive. The absence of on-site staff sometimes led to noise issues and a lack of personal interaction, but the helpful and efficient phone support from the management was frequently appreciated.
The free WiFi service has mixed reviews—while some guests have seen improvements, others still find it unreliable and weak, especially in certain rooms.
Parking at Whiteley Mill is highly praised for its large, secure and easily accessible car park. The ample parking space and the security it offers are consistent highlights in the reviews.
The beds have received commendations for their comfort with guests finding them conducive to a good night's sleep. Minor complaints about mattress conditions and intrusive emergency lights were noted but did not significantly impact the overall positive sentiment.
Accessibility is another strong point with the hotel providing easy-to-access rooms and a straightforward check-in process, making it suitable for guests with disabilities or mobility challenges.
In summary, Whiteley Mill delivers a comfortable and practical stay with excellent location benefits, clean and spacious accommodations and convenient amenities, making it a reliable choice for various travelers. Show more
Read review summaries for all categories
Categories
Hotel with Parking
The hotel provides a private parking garage on-site. Guests have access to ample free parking facilities during their stay.
Accessible Hotel
This hotel is wheelchair accessible, including the entire unit being located on the ground floor and wheelchair accessible. It offers accessible parking and walk-in showers.
Family Friendly Hotel
Cheap Hotel
Room Types
Single Room with Private BathroomAll rooms are equipped with a flat-screen TV including Freeview channels, a double wardrobe, a desk, iron & ironing board and free tea & coffee facilities. The property has free WiFi throughout.
Double Room with Private BathroomAll rooms are equipped with a flat-screen TV including Freeview channels, a double wardrobe, a desk, iron & ironing board and free tea & coffee facilities. The property has free WiFi throughout.
King Room with Private BathroomAll rooms are equipped with a king-size bed, flat-screen TV including Freeview channels, a double wardrobe, a desk, iron & ironing board and free tea & coffee facilities. The property has free WiFi throughout.
Family Room with Private BathroomAll rooms are equipped with a flat-screen TV including Freeview channels, a double wardrobe, a desk, iron and ironing board, and free tea/coffee making facilities.
The property has free WiFi throughout. This room is 2 rooms with an adjoining door between and the beds are 1 king-size bed, 1 single bed and 1 double bed.
Twin Room with Private BathroomAll rooms are equipped with a flat-screen TV including Freeview channels, a double wardrobe, a desk, iron & ironing board and free tea & coffee facilities. The property has free WiFi throughout.
Guest Reviews
7.8
Good
Location
The Whiteley Mill boasts an excellent location, making it a convenient choice for various travelers. Many found it ideally situated for weddings with several attendees highlighting its close proximity to nearby venues. The hotel is also well-placed for those visiting the Nottingham Hockey Centre, Donington Park Circuit and University of Nottingham. Public transport access is a significant advantage with bus stops nearby offering regular routes to Nottingham city center and East Midlands Airport, making it easy to explore the area.
Guests appreciate the easy access to local amenities, including pubs, restaurants and shops on the high street, all within walking distance. The hotel's central location is beneficial for those visiting family in the area, attending medical facilities or fulfilling other planned activities. Parking is noted as a convenient feature and many were pleased with the hassle-free check-in and check-out process.
Set just outside of Nottingham, the hotel offers a peaceful yet connected base, making it a good value choice for visitors. Whether it's for a family visit, a wedding or simply exploring the local attractions, Whiteley Mill’s location consistently meets guests' needs and expectations.
Rooms
Whiteley Mill offers spacious rooms that are consistently described as clean, comfortable and well-equipped. Most guests appreciate the generous room sizes with ample space even in double and single bed configurations. The rooms, although basic, meet essential needs effectively, providing good value for the price. Features like clean towels, tea, coffee and comfortable beds with extra pillows contribute to a satisfying stay.
The modern bathrooms and convenient en-suite facilities add to the comfort with strong hot showers frequently highlighted. Many reviewers noted the rooms' cleanliness and modern decor, though some mentioned minor issues such as outdated paint or small maintenance concerns.
The hotel's unique concept of a staffless experience garners positive remarks due to its simplicity in check-in and variety of facilities. Secure entry processes and plenty of parking space further enhance the convenience. However, occasional temperature control issues and noise from late-night arrivals can be drawbacks.
Overall, Whiteley Mill offers practical, no-frills accommodation that excels in cleanliness and comfort, making it an ideal choice for travelers seeking basic yet reliable lodging.
Beds
Whiteley Mill has received generally positive feedback regarding its beds, highlighting comfort as a key feature. Guests have consistently described the beds as comfortable with terms like "super-soft," "comfy," and "very comfortable" frequently mentioned. Many visitors noted that they slept well and appreciated the clean rooms and beds. Double beds were particularly praised with several reviews specifying them as a highlight.
However, there were some minor issues. For example, a few guests found the mattresses either too soft or sagging in the middle and others mentioned that the mattresses could use updating or protectors due to visible wear and stains. A green emergency light in rooms was also noted, which disturbed some guests' sleep by preventing complete darkness. Despite these points, the overall sentiment was that the beds contributed positively to the guests' stay at Whiteley Mill.
Cleanliness
Whiteley Mill garners positive feedback for its cleanliness and practicality, frequently described as spotless, tidy and well-maintained. Guest reviews highlight its spacious and secure rooms equipped with everything needed for an overnight stay, including comfortable beds and modern amenities. The hotel's central location and ample parking are appreciated, adding to its convenience for travelers.
The self check-in process, involving key codes sent via text message, is often mentioned as straightforward and efficient. Additionally, guests feel safe and find the quiet environment conducive to rest. The affordability of the hotel is another strong point that attracts return visitors, who note that it suits their needs for work or short stays.
However, the hotel is not without its drawbacks. Some guests report inconsistencies in cleanliness, citing instances of dust, cobwebs and dirty bathrooms. Additionally, the Wi-Fi service is described as poor and unreliable. The absence of on-site staff is a noted concern with some visitors feeling left in the dark regarding key codes and check-in procedures. There are also mixed reviews regarding the condition of some rooms and bathrooms with occasional remarks about dated furniture, stains and maintenance issues.
Despite these concerns, Whiteley Mill's clean, spacious rooms and practical amenities generally provide a satisfactory experience for many travelers, especially those looking for a budget-friendly option with basic comforts.
Staff
Whiteley Mill's guests had a mix of experiences with the staff, but the general sentiment leaned considerably towards the positive. Many reviews highlighted the staff's helpfulness and friendliness, often noting quick responses and clear, informative communication. Guests found the staff extremely accommodating, polite and willing to go above and beyond to assist with particular mentions of helpful encounters at reception.
However, a recurring theme was the absence of on-site staff. Several guests mentioned not seeing any staff during their stay, which sometimes led to noise issues and unusual check-in experiences, as the process relied heavily on codes and lacked personal interaction. Despite these limitations, the remote interactions with the staff and management were positively noted with many guests appreciating the efficient phone support provided by managers like David.
Overall, while the lack of physical presence was a concern for some, the staff's dedication and helpful nature significantly enhanced the guests' experience at Whiteley Mill.
Wi-Fi
Whiteley Mill offers free WiFi, though experiences with the service vary considerably. Some guests have noticed improvements and reported the WiFi as very good, while others found it to be just okay. However, several reviews highlight issues with the WiFi, describing it as unreliable, very weak in some rooms and in some cases, practically non-existent. The WiFi signal can be particularly unstable and may not reach the far rooms effectively. There have also been instances where no WiFi was available and guests felt there was no staff on hand to assist. Overall, while the WiFi service has shown some improvements, consistency remains an issue.
Parking
Whiteley Mill offers excellent parking options that guests consistently praise. The car park is large, free and easy to access with ample spaces available at all times. Visitors frequently note the convenience of parking right in front of the building and the security of the car park, making it an added comfort during their stay. The facility also provides easy access into the building with a secure environment despite minimal staff interaction. This self-check-in system is straightforward and appreciated by many guests. Overall, parking at Whiteley Mill is considered very good with plenty of space for all.
Accessible
Whiteley Mill offers ease of access for guests with disabilities, featuring easy-to-access rooms and ground floor accommodations without steps or inclines. The hotel's central location enhances convenience and the accessibility of the rooms further supports those with mobility challenges. The self-check-in process is noted for being straightforward and convenient, although some guests with specific physical limitations might require assistance. Overall, guests generally experience simple and hassle-free check-in and check-out procedures, complemented by easy-to-follow instructions.
No, Whiteley Mill doesn't have any pool.
No, a spa isn't available at Whiteley Mill.
No, Whiteley Mill doesn't allow dogs.
Yes, parking facilities are available at Whiteley Mill.