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Summary of reviewsThe Best Western Statesville Inn is highly regarded by travelers for its strategic location, making it an ideal stopover for those traveling along I-77. The hotel's proximity to local amenities, such as restaurants and convenience stores, enhances its convenience, while the peaceful surroundings offer a safe and quiet environment for guests seeking rest during their travels.
Guests consistently praise the complimentary breakfast for its variety and quality, with a hearty selection that includes both hot and cold options such as eggs, sausage, waffles, cereals, and pastries. The breakfast staff receive commendations for their friendly service and attentiveness, ensuring that the food remains plentiful and satisfying.
The rooms at the inn are lauded for cleanliness and comfort. Newly renovated and spacious, the accommodations are well-suited for families, groups, and even those traveling with pets. The updated decor, inviting beds, and quiet atmosphere contribute to a relaxing stay. While minor issues like air fresheners and occasional noise are mentioned, the general feedback indicates the rooms meet guests' needs.
Cleanliness is a standout characteristic of the Best Western Statesville Inn, with well-maintained facilities and spotless rooms enhancing the guest experience. The hotel’s attentive housekeeping team further underscores the commitment to a clean and pleasant environment.
The staff are consistently highlighted as one of the hotel's greatest assets. Friendly, welcoming, and supportive, team members across all departments—from the front desk to housekeeping—are noted for their dedication to ensuring a pleasant guest experience.
The hotel's dog-friendly policy is another highlight, facilitating a welcoming environment for guests traveling with pets. Features like hard-floored pet-friendly rooms and complimentary dog treats add to the appeal, underscoring the hotel's commitment to accommodating both human and canine guests.
Overall, the Best Western Statesville Inn provides a satisfying experience for a variety of travelers with its clean and comfortable accommodations, attentive service, and convenient location. Show more
Read review summaries for all categories
Categories
Dog Friendly Hotel
While specific pet policies weren't available, Best Western hotels often accommodate pets.
Business Hotel
The hotel offers 2 meeting rooms with a total event space of 1,716 square feet, accommodating up to 120 people. It includes a business center equipped with A-V equipment, copier, fax, and wireless internet access.
Accessible Hotel
The hotel provides ADA mobility accessible rooms designed for easy wheelchair access. Specific accessible room types, such as those with accessible bathtubs, are available.
Hotel with Outdoor Pool
This hotel features a seasonal outdoor pool for guests. The pool is mentioned as an option for recreation on-site.
Hotel for Honeymoon
Family Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Hotel with Gym
Room Types
King Room with Sofa Bed - SmokingThe quadruple room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a shower. The unit offers 2 beds.
King Room - Non-SmokingThe spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a shower. This double room features heating and a flat-screen TV. The unit offers 1 bed.
Two-Room King Suite with Sofa Bed - Non-SmokingThe suite offers air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a shower. This suite features a sofa, heating and a flat-screen TV. The unit offers 2 beds.
King Room with Sofa Bed - Non-SmokingThe quadruple room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a shower. The unit offers 2 beds.
King Room with Roll-In Shower - Disability Access/Non-SmokingThe double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a shower and a hairdryer. This double room offers heating and a flat-screen TV. The unit offers 1 bed.
King Room with Bath Tub - Disability Access/Non-SmokingThe double room offers air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a shower. This double room features heating and a flat-screen TV. The unit offers 1 bed.
Queen Room with Two Queen Beds - Non-SmokingThe family room offers air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a shower. This family room provides heating and a flat-screen TV. The unit offers 2 beds.
Queen Room with Two Queen Beds and Sofa Bed - Non-SmokingThe family room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a shower. This family room features a sofa, heating and a flat-screen TV. The unit offers 3 beds.
Queen Room with Two Queen Beds and Sofa Bed - SmokingThe family room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath and a shower. This family room has a sofa, heating and a flat-screen TV. The unit has 3 beds.
Queen Room with Two Queen Beds and Bath Tub - Mobility Accessible/Non-SmokingThe family room provides a tea and coffee maker. The unit offers 2 beds.
Queen Suite with Sofa Bed - SmokingThe suite features a tea and coffee maker.
Guest Reviews
7.3
Good
Location
The Best Western Statesville Inn is strategically situated near major thoroughfares, making it an ideal stop for travelers passing through. Its location is particularly convenient for those journeying along I-77, providing easy on-and-off access to the highway while remaining peacefully distanced from any disruptive traffic noise. Visitors appreciate the hotel's proximity to essential amenities, with various restaurants, a gas station, and convenience stores just a short distance away. The surroundings maintain a clean, commercial ambiance, ensuring guests have everything they need within reach. The area offers a safe and quiet environment, further enhancing the appeal of this conveniently located accommodation for those needing a restful night during their travels.
Breakfast
The breakfast experience at the Best Western Statesville Inn is generally well-received, with several positive remarks highlighting the range and quality of options available to guests. Many reviewers appreciate the hearty hot breakfast that includes eggs, sausage, waffles, and a variety of other items such as cereals, yogurts, and pastries. The breakfast is often described as fresh, plentiful, and delicious, catering to different preferences with both hot and cold self-serve options.
The breakfast area is noted to have ample selections, and guests frequently commend the friendly and accommodating staff, who ensure the food supply is well-stocked and guests are satisfied. Breakfast begins at 6:30 AM, which might be a tad late for those with early departures. Although there are occasional suggestions for improvement, like hotter food and more fruit options, the breakfast generally meets or exceeds expectations, with several guests labeling it as excellent or wonderful. Overall, the breakfast service at this hotel seems to enhance the stay experience with its ample variety and attentive staff.
Rooms
The rooms at the Best Western Statesville Inn have been noted for several positive attributes by guests. Many reviews highlight the clean and comfortable accommodations, with several mentions of newly renovated and well-appointed rooms. Guests appreciate the spaciousness, with rooms being described as large, which is ideal for families and groups. The updated decor has been well-received, adding a fresh feel to the rooms. Comfort is a consistent theme, with many finding the beds particularly inviting for a restful night's sleep. The rooms are not only spacious but also quiet, with some mentioning the pleasant convenience of the ground floor options. Overall, the hotel rooms provide a reliable and satisfactory stay with modern comforts, making them suitable for various travelers, including those with pets. While there are occasional comments about overpowering air fresheners and some noise by the stairs, the predominantly positive feedback suggests that the hotel's efforts in maintaining and updating their rooms are noticeable and appreciated.
Beds
The beds at the Best Western Statesville Inn consistently receive high praise from guests, highlighting comfort as a standout feature. Many visitors report the mattresses being more comfortable than those typically found in hotel rooms, contributing to a restful sleep experience. Cleanliness is also noted, adding to the overall comfort. Guests frequently mention the soft and cozy nature of the beds, with several pointing out that the comfort level of the beds and bedding reminds them of the comforts of home. The pillows, just like the beds, also receive positive comments, rounding out the pleasant sleep experience.
Cleanliness
Travelers seeking a comfortable stay might find the Best Western Statesville Inn to be a suitable option due to its notable cleanliness and convenience. Many visitors praise the property for its well-maintained facilities, highlighting the clean and quiet rooms that are spacious enough for a relaxing experience. The hotel is described as having undergone renovation, with newly renovated spaces providing a fresh and updated environment. Guests appreciate the hotel's cleanliness across various areas, including spotless rooms and a clean eating area.
Friendly and accommodating staff contribute positively, ensuring that guest needs are met with prompt assistance. The housekeeping team is frequently recognized as being particularly helpful, further enhancing the overall guest experience. In terms of location, guests find it convenient, adding to the appeal of the property.
Although there are isolated mentions of maintenance issues, such as slow-draining showers and less-than-ideal conditions in certain areas, these are outnumbered by positive comments focused on cleanliness and comfort. Overall, the Best Western Statesville Inn offers a clean and pleasant stay, presenting good value for travelers prioritizing these qualities.
Staff
The Best Western Statesville Inn appears to have garnered a consistently positive reputation when it comes to its staff, based on guest reviews. Visitors frequently describe the staff as friendly, welcoming, and helpful. Guests appreciate the cheerful and accommodating nature of the hotel's team, noting that staff members go out of their way to ensure a pleasant stay. The front desk personnel receive particular praise for their professionalism and kindness during both arrival and departure. Additionally, the breakfast crew is highlighted for their hard work and excellent service, contributing to an enjoyable morning experience. Reviews reveal that the overall exceptional service extends beyond the front desk and breakfast area, with comments on the consistently friendly and supportive attitude of cleaning staff and other staff members throughout guests' stays. The dedication to making guests feel welcome and cared for is a recurring theme, contributing to the hotel's positive ambiance and guest satisfaction.
Dog Friendly
Nestled in Statesville, the Best Western Statesville Inn consistently impresses with its pet-friendly accommodations, making it an ideal stop for travelers with furry companions. Guests have noted how the hotel's policy allowing dogs adds a valuable dimension to their stay, with hard floors in the designated pet-friendly rooms contributing to a practical and comfortable environment. The welcoming atmosphere is amplified by the attentive staff who go out of their way to ensure that both human and canine guests feel truly welcome. The hotel's emphasis on pet-friendliness is further underscored by perks like free dog treats available at check-in, adding a special touch to the experience. Visitors also appreciate the safety of the surroundings, illustrating how the environment supports peaceful nighttime walks with pets. While there are occasional mentions of minor inconveniences, the overall guest experience shines through in the hotel’s dedication to offering seamless and hospitable service.
Yes, Best Western Statesville Inn has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Best Western Statesville Inn.
Yes, Best Western Statesville Inn welcomes dogs.
No, parking facilities aren't available at Best Western Statesville Inn.