Aiden by Best Western South Reno emerges as a highly favored accommodation choice, primarily due to its strategic location and modern amenities. Positioned near the airport with easy access to freeways, it is an unparalleled choice for both leisure and business travelers, providing quick access to the Reno-Spark Convention Center, downtown attractions, and an array of nearby dining and shopping options including Whole Foods and Trader Joe’s.
Guests consistently commend the hotel’s freshly renovated, clean, and spacious rooms, which are equipped with essential amenities like refrigerators and microwaves, ensuring convenience and comfort during their stay. The beds are notably comfortable, paired with soundproofing and blackout curtains, enabling a restful night’s sleep. The hotel is praised for its cleanliness, a quiet atmosphere, and the friendliness of its staff who offer exceptional service and are responsive to guest needs.
Although the hotel does not provide a complimentary breakfast, the adjacent Two Chicks restaurant receives high praise for its delectable breakfast menu, which guests regard as a highlight of their morning routine. The hotel also caters well to tech-savvy guests with reliable wifi, although there are occasional reports of spotty connection.
Families, including those traveling with pets, find the hotel accommodating, especially with its family-friendly environment and pet-friendly amenities such as the dog run. The pool area, exuding a retro Las Vegas charm, adds to the allure, offering a relaxing escape for guests.
Parking is ample, secure, and free, a significant convenience noted by travelers. Aiden by Best Western South Reno delivers exceptional value through its modern facilities, strategic location, and superior guest service, making it a standout choice for travelers seeking reliable and comfortable accommodations in Reno.
The Comfort Inn & Suites Airport Convention Center is highly regarded for its strategic location, making it ideal for travelers needing quick and easy access to the airport and interstate highways. Situated within a large retail block, guests find added convenience in its proximity to shopping and dining options, as well as the provision of an airport shuttle.
Guests frequently praise the hotel's breakfast, highlighting its generous and diverse selection. The clean and well-maintained breakfast area, starting service promptly at 6 AM, contributes to an overall positive experience. Although a few guests wished for more vegan options and improved quality of eggs, the general feedback is very favorable.
The rooms receive commendation for their spaciousness and practical amenities like air conditioning, microwaves and fridges. The comfort of the beds is a recurrent positive remark, notwithstanding a few comments about the hardness and occasional squeakiness of the mattresses. Cleanliness is another strong point with guests describing the rooms and premises as very clean, even if some noted minor inconsistencies and dated decor.
The hotel staff stands out for their friendliness and professionalism, significantly enhancing guests' experiences. The morning front desk personnel receive particular praise for their accommodating nature and small welcoming touches such as greeting guests with water and cookies are appreciated. While some mentioned mixed experiences with the night staff, the overall sentiment remains positive.
Free parking is valued for its convenience, though some guests encountered challenges with limited availability and poorly lit areas. Additionally, the presence of homeless individuals and occasional difficulties locating the elevator were noted.
Overall, the Comfort Inn & Suites Airport Convention Center is celebrated for its convenient location, clean and spacious rooms and friendly staff. The breakfast and comfortable beds are highlighted as standout features, making it a popular choice among travelers.
The SureStay Plus Hotel by Best Western Reno Airport largely garners positive feedback, making it a convenient choice, particularly for travelers utilizing Reno Airport. Its outstanding location, just a short walk or shuttle ride away from the airport, is consistently praised, offering a quiet, hassle-free atmosphere without sacrificing accessibility to nearby amenities. The hotel’s staff is highly commended for their friendliness and professionalism, contributing consistently to a pleasant guest experience.
Guests find the accommodations spacious and mostly clean, appreciating the comfortable and tidy environment. The comfortable beds are often highlighted as a positive feature, although some reported inconsistencies in comfort and quality across different rooms, suggesting areas for improvement in bedding. The dining experience, both for breakfast and dinner, is largely praised for its quality and the pleasant service provided, although some guests noted occasional stock issues and wished for a complimentary breakfast option.
Parking facilities, including long-term options and the efficient shuttle service, enhance convenience for travelers, even though some improvements in communication about parking fees are suggested. While criticisms regarding outdated decor, maintenance issues, and occasional lapses in cleanliness are present, many guests appreciate the hotel's cleanliness and comfort. Overall, the SureStay Plus Hotel stands out for its location, attentive staff, and dining offerings, though some modernization could further enhance the guest experience.
Days Inn by Wyndham Reno stands out primarily for its strategic location and pet-friendly atmosphere. Positioned conveniently near Reno-Tahoe International Airport and major freeways, the hotel offers easy access to downtown Reno, shopping centers and entertainment venues, making it ideal for travelers with varying needs. Despite occasional noise and concerns about the neighborhood, guests appreciate the quiet respite provided, along with ample parking and a welcoming environment for pets, including dog parks and no extra fees for bringing pets.
The breakfast offerings receive mixed reviews; while some guests find the quick options like waffles and cereal convenient, others are disappointed by the lack of variety and the occasionally sparse selection. The inconsistency in quality, especially during the COVID-19 pandemic, has been noted, though having a free breakfast remains a valued feature for some.
Room impressions vary significantly among guests. Positively, some guests praise the spaciousness, comfort and the convenience of parking right outside their doors. However, cleanliness and maintenance issues are a recurrent theme in reviews. Complaints about filthy rooms, unpleasant odors, outdated fixtures and poor maintenance mar the experience for many. Despite the presence of comfortable beds in some rooms, reports of sagging, lumpy mattresses and bed bug encounters bring down the overall perception of room quality.
Cleanliness extends as a critical concern beyond rooms to other areas of the property with frequent mentions of stained carpets, moldy bathrooms and pervasive odors. These aspects indicate a need for a comprehensive upgrade and better hygiene standards.
Staff interactions, on the other hand, draw largely positive responses. The friendly, accommodating demeanor of the staff, particularly the front desk and night personnel, significantly uplifts the guest experience. Instances of staff going above and beyond to assist contribute positively to the hotel’s reputation, occasionally compensating for infrastructural shortcomings.
The free WiFi service is another area with mixed reviews. While some guests appreciate the availability and quality in certain areas, others struggle with slow speeds and weak signals, particularly in rooms distant from the lobby, impacting those in need of a reliable connection.
Overall, Days Inn by Wyndham Reno presents itself as a budget-friendly option with basic amenities, making it suitable for short-term stays. The favorable location, pet-friendly policies and friendly staff provide notable advantages, although the property’s state of maintenance and the inconsistency in room quality temper the overall experience. For travelers, particularly those with pets, seeking affordability and convenience, this hotel serves as a pragmatic choice.
Holiday Inn Express Reno Airport by IHG offers an exemplary experience for travelers seeking convenience, comfort, and exceptional service. The hotel's prime location near Reno Airport and major transportation routes makes it a practical choice for exploring local attractions, including the downtown area and popular casinos. Guests appreciate the proximity to dining and shopping options, as well as the peaceful, safe environment surrounding the hotel.
The breakfast at Holiday Inn Express Reno Airport is a standout feature, with a varied and high-quality selection surpassing typical continental offerings. Guests enjoy hot and cold options including omelets, bacon, sausage, cinnamon rolls, and good coffee, often praising the generous spread and the friendliness of the dining staff. The complimentary breakfast adds significant value to the stay, serving as a delightful start to the day.
Accommodations at the hotel are well-maintained, clean, and modern, ensuring comfort for all guests. Spacious rooms, equipped with amenities like Keurig coffee makers and microwaves, provide a fresh and relaxing atmosphere. Recently renovated areas contribute to the positive impressions, complemented by the efficient and friendly service from staff members.
Cleanliness is a key highlight, with guests frequently noting the spotless rooms and public areas. The hotel's attention to detail, such as luxury features and smoke-free surroundings, elevates the comfort level and enhances the guest experience. Staff are consistently praised for their friendliness and professionalism, creating a welcoming atmosphere throughout the property.
Facilities like complimentary Wi-Fi are reliable and strong, serving as an appreciated convenience for tech-savvy guests. The gym exceeds expectations with its modern equipment, despite occasional minor lighting issues, and the clean indoor heated pool and hot tub provide family-friendly enjoyment.
Families find the hotel particularly accommodating, with spacious rooms suitable for larger groups and a non-casino environment. Kid-friendly activities and amenities, combined with thoughtful breakfast options, strengthen the hotel’s appeal as a choice for family stays. Guests also enjoy extra treats like warm cookies and lemon water in the lobby.
The beds at Holiday Inn Express Reno Airport are frequently praised for their comfort and cleanliness, contributing to restful sleep. Excellent quality bedding and pillows are noted, with minor issues being rare.
For business travelers, the hotel stands out with practical amenities like a free shuttle service for easy access to local areas. The business center and responsive staff further enhance the property’s suitability for business stays, making it a highly recommended choice for both leisure and business visits.
Overall, Holiday Inn Express Reno Airport by IHG provides a superb experience that rivals three-star expectations, offering seamless service and facilities that encourage guests to return. Its strategic location and exceptional service make it an ideal stopover in Reno.