Holiday Inn Express & Suites - Sterling Heights-Detroit Area by IHG
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Summary of reviewsThe Holiday Inn Express & Suites - Sterling Heights-Detroit Area by IHG stands out for its positive guest experiences, primarily focusing on the appealing breakfast selection, commendable cleanliness, comfortable accommodations, and professional staff. Guests frequently express satisfaction with the breakfast offerings, appreciating the diverse menu that includes delicious hot dishes, although some suggest additional items like waffles and more fruit. Overall, the breakfast delivers a satisfactory start to the day, enjoyed in a peaceful dining atmosphere.
Rooms are generally praised for their cleanliness and comfort, with comfortable beds ensuring restful nights. While there are some challenges related to room temperature controls and noise levels, and minor issues with room amenities, guests still find the accommodations to be clean and functional, particularly suited for smaller groups or individual travelers. The hotel's cleanliness receives strong commendations, with the modern and bright facility enhancing the welcoming environment. The combination of excellent location, high service standards, and a quiet ambiance makes the hotel particularly appealing to both solo travelers and families.
The staff at Holiday Inn Express & Suites is consistently recognized for their friendliness and professionalism, contributing significantly to the positive guest experiences. Receptionists are noted for their welcoming service and flexibility, including courteous early check-in arrangements. Across various shifts, staff members are praised for their exceptional service and accommodating demeanor, ensuring a seamless and pleasant stay for guests. Despite minimal reports of unmet expectations, the overall impression is of a team dedicated to guest satisfaction.
Categories
Rooms are generally praised for their cleanliness and comfort, with comfortable beds ensuring restful nights. While there are some challenges related to room temperature controls and noise levels, and minor issues with room amenities, guests still find the accommodations to be clean and functional, particularly suited for smaller groups or individual travelers. The hotel's cleanliness receives strong commendations, with the modern and bright facility enhancing the welcoming environment. The combination of excellent location, high service standards, and a quiet ambiance makes the hotel particularly appealing to both solo travelers and families.
The staff at Holiday Inn Express & Suites is consistently recognized for their friendliness and professionalism, contributing significantly to the positive guest experiences. Receptionists are noted for their welcoming service and flexibility, including courteous early check-in arrangements. Across various shifts, staff members are praised for their exceptional service and accommodating demeanor, ensuring a seamless and pleasant stay for guests. Despite minimal reports of unmet expectations, the overall impression is of a team dedicated to guest satisfaction.
Hotel with Swimming Pool
The hotel features a heated indoor pool for guests.
Heated Pool Indoor Pool Pool Lap Lanes
Business Hotel
This hotel offers 'The Macomb Meeting Room' which can seat up to 40 people and includes A/V equipment and in-house catering.
Hotel with Gym
Features a modern fitness center with cardio machines and free weights. The spacious layout allows for comfortable workouts, and the equipment is well-maintained.
3-Star Hotel
This hotel provides comfortable accommodations and free Wi-Fi. It includes a complimentary breakfast. The hotel also has an indoor pool and fitness center.
Hotel for Honeymoon
Accessible Hotel
Hotel with Pool Lap Lanes
Hotel with Indoor Pool
Hotel with Heated Pool
Guest Reviews
Guests at the Holiday Inn Express & Suites in Sterling Heights-Detroit Area appreciate the varied breakfast offerings that the hotel diligently serves each morning. Those staying for extended periods find the changing menu particularly appealing, with diverse options available to choose from. Many guests positively acknowledge the range of items available, citing hot dishes like eggs, sausage links and patties, sausage gravy with biscuits, and pancakes as delicious standouts. While some reviews describe the breakfast as adequate and mention the need to adjust to using plastic dishes and self-service, others simply deem it as good or great, noting the peacefulness of the dining area. Some guests express a desire for additional selections, like a waffle maker and more muffins and fruit, but the overall sentiment favors the breakfast experience as a satisfactory start to the day.
At the Holiday Inn Express & Suites in Sterling Heights, Detroit Area, guests have found the rooms to be generally clean and functional, offering a pleasant stay experience. The hotel is praised for its cleanliness, and guests have appreciated the quality of the shampoos and body washes provided. The beds have consistently received positive comments for their comfort, ensuring a good night's sleep for many visitors. However, some guests faced challenges with room temperature controls, especially during colder weather, which proved troublesome for those who prefer a warmer environment. While the suites may be a bit snug for larger families, they serve well for smaller groups or individual travelers. It seems that room amenities may occasionally fall short of being fully stocked, and some guests have faced discrepancies in bed arrangements. Additionally, noise levels can be a concern for those sensitive to sounds, as the ability to mask noise with a steady fan wasn't always available. Despite these considerations, the hotel maintains a reputation for cleanliness and comfort.
The Holiday Inn Express & Suites in Sterling Heights-Detroit Area by IHG has earned numerous commendations for its cleanliness. Guests frequently mention that the hotel and its rooms are very clean, providing a comfortable and welcoming environment. The facility's newness enhances its appearance, with bright and modern features contributing to a fresh atmosphere. The hotel staff is described as friendly, adding to the overall positive experience. The accommodations are noted for their comfort, with specific praise for accessibility features. Guests appreciate the combination of excellent location, high service standards, and a peaceful, quiet ambiance, making it suitable for both individual travelers and families seeking a restful stay.
The Holiday Inn Express & Suites - Sterling Heights-Detroit Area by IHG receives commendations for its personable and professional staff. Guests frequently note the friendliness and helpfulness of the team, contributing to an overall positive experience. The staff's professionalism is highlighted, with particular recognition given to the receptionists who provide a welcoming and accommodating service. Instances of courteous early check-in arrangements demonstrate their flexibility and customer-centric approach. The afternoon worker, the night shift receptionist, and the breakfast staff are often praised for their exceptional service and polite demeanor. While there are minimal reports of staff not meeting expectations, the overall impression is that of a team committed to ensuring a pleasant and seamless stay for visitors.
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Breakfast
Rooms
Cleanliness
Staff
Yes, Holiday Inn Express & Suites - Sterling Heights-Detroit Area by IHG has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Pool Lap Lanes.
No, a spa isn't available at Holiday Inn Express & Suites - Sterling Heights-Detroit Area by IHG.
No, Holiday Inn Express & Suites - Sterling Heights-Detroit Area by IHG doesn't allow dogs.
No, parking facilities aren't available at Holiday Inn Express & Suites - Sterling Heights-Detroit Area by IHG.
Yes, Holiday Inn Express & Suites - Sterling Heights-Detroit Area by IHG has a gym.
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