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Summary of reviewsThe Castle Inn Hotel, nestled in the quaint village of Steyning, offers a charming retreat with its picturesque setting and proximity to historic sites like Bramber Castle. Ideal for outdoor enthusiasts and travelers exploring the South Downs Way, the hotel provides convenient access to coastal areas such as Worthing, Shoreham, and Brighton. Guests appreciate the serene village location, clean facilities, and excellent overall value.
The breakfast experience at the hotel receives high praise for its variety and quality, with fresh, cooked-to-order options like the full English breakfast consistently delighting guests. The friendly and efficient service enhances the dining experience, making breakfast a standout aspect of the stay. Dinner offerings are equally acclaimed, with well-prepared and delicious meals spanning both traditional and unique options, offering excellent value.
Accommodations at The Castle Inn Hotel are frequently noted for their cleanliness, comfort, and charming décor. Many rooms boast spacious layouts with large, comfy beds, while some offer delightful views and charming external patios. Despite a few critiques regarding size and basic amenities, the rooms generally exceed expectations, especially given the competitive pricing. Exceptional cleanliness and a welcoming atmosphere further contribute to a satisfying guest experience.
The hotel's staff are consistently praised for their friendliness and attentiveness, going above and beyond to ensure a pleasant stay. Specific mentions of staff members reflect a positive and welcoming environment. Alongside reliable WiFi throughout most areas, the hotel provides a comfortable and cozy stay.
Overall, The Castle Inn Hotel is celebrated as a delightful choice for those seeking comfort, quality, and value. With its charming village location, friendly service, and excellent dining options, the hotel promises a memorable and enjoyable experience without sacrificing affordability. Show more
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Inn with Free Wi-Fi
This hotel provides free Wi-Fi.
3-Star Inn
The Castle Inn Hotel is located in the South Downs and offers a traditional English inn experience. The inn has a family-run business and provides a home-from-home feel.
Small Inn
Inn where Extra Health & Safety Measures Have Been Taken
Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival? No
Do you perform temperature checks upon guests' arrivals? No
Do you ensure contactless check-in/check-out? Yes, by using an app
Do the hotel's main entrance doors open automatically? No
Can guests access their room entrance directly from outside the hotel without entering the lobby? Yes, all rooms
Cleaning
Are the rooms left vacant for a minimum period of time after a guest checks out? No
Is there an option for no in-room housekeeping during a guest's stay? Yes
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals? Yes
Does the cleaning crew wear appropriate personal protective equipment? No
Standard Twin RoomFeatures include a 32-inch flat-screen TV with Sky HD channels, including movies, sports, and documentaries.
Superior Triple RoomThe largest rooms on offer, featuring plenty of natural light, a king-size bed and a single bed.
Can be booked for 3 people, or 3 singles as a triple room; also available for double/twin and single occupancy. One of the rooms has a bathtub.
They are en-suite and have a 32-inch flat-screen TV with Sky HD TV channels, including movies, sports, and documentaries.
Standard Family RoomWith plenty of natural light, this room features a king-size bed and a bunk bed that has a double bed on the bottom and a single bed on top. The King size bed can be swapped for twin beds. 3 people as 3 singles in a triple room or for 4 people as a double bed and 2 single beds or 4 single beds.
Also provided are an en-suite bathroom, a 32-inch flat-screen TV with Sky HD channels, including movies, sports, and documentaries.
Budget Twin RoomThis room features a private bathroom and a 32-inch flat-screen TV with Sky HD TV with movies, sports and documentaries. The small room comes as either a twin or double, but can also be booked for single occupancy. If it is booked for single or double occupancy the room is set up with a king-size bed.
Please request single, double or twin occupancy when booking using the Special Requests box.
Superior Twin RoomProviding free toiletries, this twin room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The twin room features carpeted floors, a seating area with a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe, as well as a safe deposit box.
Deluxe Double or Twin Room with Garden ViewProviding free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room provides air conditioning, a tea and coffee maker, heating, a flat-screen TV with cable channels, as well as garden views.
Guest Reviews
8.1
Very Good
Location
Nestled in the picturesque village of Steyning, The Castle Inn Hotel boasts a location that charms its visitors with serenity and beauty. The hotel stands in close proximity to the historic Bramber Castle ruins, offering guests a unique glimpse into the area's storied past. Its setting is ideal for those eager to explore the South Downs Way, providing convenient access for walkers and cyclists alike. The quaint village atmosphere adds to the appeal, with its peaceful streets and idyllic surroundings. Just a short distance from the coastline, visitors can also easily reach Worthing, Shoreham, and even Brighton. The hotel's proximity to local transport options, such as the DLR and overground, makes it a practical choice for those traveling from afar. Despite its tranquil setting, guests have praised its excellent value, clean facilities, and ease of access, ensuring a comfortable and memorable stay in this charming corner of the English countryside.
Breakfast
The Castle Inn Hotel offers a breakfast experience that is consistently praised for its excellence and variety. Guests frequently highlight the extensive selection available, with fresh, cooked-to-order dishes that include classics such as the full English and eggs royale. The breakfast service stands out not only for its delicious offerings but also for the friendly and quick service provided by the staff, enhancing the overall dining experience.
Many reviews emphasize the quality and taste of the breakfast, describing it as both superb and plentiful, with numerous choices to satisfy diverse preferences. While most visitors are delighted with their breakfast experience, noting it as exceptional or the best they've had, a few mention areas for improvement, such as the absence of healthier options and some items being slightly stingy.
Overall, breakfast at The Castle Inn Hotel is lauded for its great taste, variety, and service, making it a highlight of the stay for many guests. The inclusion of breakfast as part of the room rate adds value to the experience, despite a couple of minor critiques regarding certain options being limited.
Dinner
Dining at The Castle Inn Hotel appears to be a culinary delight for guests, with overwhelmingly positive feedback regarding both dinner and breakfast offerings. Many reviewers praised the quality and preparation of the food, describing it as well-prepared, delicious, and of a high standard. The evening meals, whether part of a more standard pub menu or featuring an interesting twist like the katsu chicken curry or Thai-themed evenings, were consistently rated excellent and great value for money. Guests repeatedly expressed satisfaction with the presentation and taste, whether it was traditional fare like fish and chips or gourmet options. The friendly staff seemed to complement the dining experience, creating a pleasant atmosphere.
While a few noted the dinner menu was somewhat limited, the offerings consistently impressed in terms of quality, and some appreciated the lighter, varied choices. Although there were occasional comments about the meals being average, with specific criticisms such as a less than satisfactory gourmet burger, these were rare among the many positive remarks. Overall, dinner at The Castle Inn Hotel stands out as a highlight for travelers looking to enjoy quality food in a comfortable setting.
Rooms
Nestled amidst a quaint village setting, The Castle Inn Hotel offers guests an array of comfortable and well-kept accommodations. Visitors consistently find satisfaction in the cleanliness and comfort of the rooms, which are frequently praised for their delightful décor and modern refurbishments. Many guests enjoy spacious rooms with large, comfy beds, making for a restful stay. Despite some rooms being smaller or featuring basic bathrooms, they often meet guests' expectations for functionality and quality, especially given the competitive pricing.
Several rooms offer memorable features such as lovely views and access from charming external patios, enhancing the ambiance of the stay. Guests note the attractive decor and efficient layout, which includes adequate storage furniture like wardrobes and bedside tables. While a few rooms are described as dark or lacking air conditioning, the prevalent sentiment gravitates towards satisfaction with comfort and cleanliness.
Breakfast at the hotel earns commendations, adding value to the overall experience. The serene village location combined with the welcoming room environment makes The Castle Inn Hotel a favorable choice for travelers seeking a clean, cozy, and comfortable stay in a historically rich setting.
Beds
Visitors to The Castle Inn Hotel generally found the beds to be comfortable, with several highlighting their super comfy qualities and the use of quality bedding. Many guests appreciated the large bed sizes and the extra bedding provided in the wardrobe. Despite this, there were some remarks about beds being too small or narrow, and a few mattresses were noted as hard or rickety. Issues with bed setup and the occasional complaint about bed firmness were mentioned, although the overall impression of bed comfort was positive. Additionally, some rooms featured lovely, comfy environments and large en suites, enhancing the overall guest experience. While the mattresses and springs occasionally posed a challenge, the general consensus pointed towards a satisfactory and cozy stay.
Cleanliness
The Castle Inn Hotel stands out for its exceptional cleanliness and welcoming atmosphere, garnering praise from guests who consistently highlight the pristine condition of the rooms and shared facilities. Visitors describe their accommodations as spotless and cozy, with hotel staff contributing to a warm and friendly environment. There is a general consensus that rooms are well-maintained and comfortable, often cited as being exceptionally clean and nicely decorated. Guests appreciate the cleanliness of the bathrooms and showers, which are also noted for their spaciousness.
The hotel's modern yet private setting adds to its appeal, providing a serene retreat for travelers. While some rooms are described as small or dated, they are nonetheless appreciated for being tidy and well-equipped, offering all the necessary amenities for a pleasant stay. The dining experience at The Castle Inn Hotel also receives acclaim, with guests enjoying flavorful meals that complement the clean atmosphere.
Although the property may benefit from some modernization, its cleanliness and comfort remain undeniable highlights. The combination of clean facilities, good location, and friendly service contribute to a satisfying and memorable stay at The Castle Inn Hotel.
Staff
The Castle Inn Hotel is celebrated for its exceptionally friendly and attentive staff, making guests feel right at home from the moment they arrive. Consistently praised for their helpfulness, the staff seem dedicated to going the extra mile to ensure visitors have a pleasant stay. Many reviews highlight their welcoming nature, describing them as cheerful and accommodating. Special mentions are made of specific staff members like Lois, Chloe, Jeff, and Scarlett, who left a lasting impression with their professionalism and willingness to address guests' needs. Whether assisting with late check-ins or accommodating unique requests, the staff at this hotel consistently demonstrate a commitment to excellent service. Their efficient and courteous approach contributes significantly to the overall positive experience at The Castle Inn Hotel.
Wi-Fi
The Castle Inn Hotel provides reliable and fast internet connectivity, with guests reporting excellent WiFi coverage throughout most areas of the hotel. Surfing the web is generally a smooth experience thanks to robust internet access. However, a few guests noted issues with WiFi functionality in some rooms, experiencing authentication errors. Despite these isolated problems, the majority of the hotel offers strong and consistent WiFi performance, particularly on the middle and ground floors. Overall, visitors can expect good internet service during their stay.
3 Star
The Castle Inn Hotel provides a delightful experience for those seeking a pleasant stay at a reasonable price. Positioned in a charming village, the hotel boasts a beautiful location complemented by modern rooms and friendly staff, ensuring guests feel welcome and relaxed. The atmosphere is consistently praised as great, with the added benefit of good food enhancing the overall experience. Guests consistently highlight the hotel as offering excellent value for money, especially given its competitive pricing. While the hotel features an older charm, it maintains a comfortable setting that meets the expectations for a three-star hotel. Overall, the Castle Inn Hotel is a highly recommended choice for travelers looking for quality, comfort, and affordability without sacrificing the pleasures of a good meal and a serene environment.
No, The Castle Inn Hotel doesn't have any pool.
No, a spa isn't available at The Castle Inn Hotel.
No, The Castle Inn Hotel doesn't allow dogs.
No, parking facilities aren't available at The Castle Inn Hotel.