Stintino, Località Capo Falcone40.961469,8.20986(Show on Map)
7.0
Good
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+5 Photos
+ 3 Photos3
Checkin - Checkout dates
1 Room2 Guests
Info
Summary of reviews
Club Esse Roccaruja is highly regarded for its prime location, situated just minutes from the stunning La Pelosa beach. Guests appreciate the breathtaking views of the Asinara archipelago and convenient direct beach access. The hotel's proximity to other beaches and coves makes it an ideal spot for coastal exploration. Despite the dated infrastructure, the excellent service and beautiful surroundings make it a popular choice for beach enthusiasts.
Breakfast offerings receive mixed feedback; many guests enjoy the variety and quality of items like fresh eggs, bacon and croissants, as well as the appealing sea-view dining area. However, some found the organization lacking with long lines and limited healthier options.
Dinner experiences are similarly varied. Buffets with tasty Neapolitan pizza and diverse dish selections are well-liked, but the dining room's congestion and noise sometimes diminish enjoyment. Booking requirements add to the inconvenience and some guests report bland food and long wait times.
Rooms at Club Esse Roccaruja are spacious and feature sea-view balconies, but are significantly outdated with issues like mold and musty smells. Cleanliness and maintenance are major concerns with reports of dirty rooms upon arrival and pervasive signs of neglect. Despite charming large rooms, the urgent need for refurbishment is evident.
The hotel's cleanliness overall is a significant problem across various areas including rooms, dining spaces and outdoor facilities. While some staff efforts are noted, they are insufficient to counter widespread issues such as infestations and unclean communal areas.
Staff interactions generally leave a positive impression due to their friendliness and attentiveness, particularly praised in reception and dining areas. However, limited English proficiency and organizational challenges with some staff members are noted.
The Wi-Fi service is restricted to common areas, which can be inconvenient for guests needing in-room connectivity. The pool, though clean, is small and has limited operating hours, often crowded and requiring a swim cap.
The beachfront location remains a key asset, offering stunning views and ease of access to La Pelosa beach. While the natural beauty and facilities draw praise, overcrowding and the need for regular cleaning detract from the experience.
Comfort of the beds receives mixed reviews with problems such as hard mattresses and cleanliness concerns like stained sheets being frequently cited.
Many guests feel that the hotel falls short of its four-star rating due to outdated facilities, cleanliness issues and unmotivated staff. Despite some positive aspects like location, entertainment and food quality, the overall consensus reflects a need for significant improvements to meet four-star expectations.
Categories
Beachfront
Located in Capo Falcone, close to the renowned La Pelosa beach. The resort offers access to a beautiful coastal area with clear waters and provides standard resort facilities and activities.
What is between the hotel and the beach?
A road
Answers last updated by our editors
Beach
Located near La Pelosa beach, this hotel offers direct beach access. It provides amenities suitable for a beach vacation, including a private beach area and sea view rooms.
Family
This hotel focuses on providing a playful atmosphere with qualified professionals who offer entertainment, sports, and creative activities for kids. It ensures a memorable holiday experience with attention to detail for family needs.
Dog Friendly
This hotel is a pet-friendly option. While specific amenities for pets are not detailed, the hotel's general acceptance of animals makes it a viable choice.
Pool
This hotel offers direct access to sandy shores and features an outdoor pool. It is designed with relaxation in mind.
Outdoor Pool
Business
This hotel offers multiple conference rooms to accommodate events. It is situated near a private white sandy beach. It also provides AV capabilities and video conference facilities.
4 Star
Club Esse Roccaruja is located close to La Pelosa beach. It offers a range of activities and entertainment suitable for families.
Outdoor Pool
Located near La Pelosa beach, this hotel offers an outdoor swimming pool. The pool is seasonal and includes a shallow end, with sun loungers and umbrellas available.
Honeymoon
Romantic
Tennis
Room Types
Single RoomThis room offers air conditioning, TV and minibar.
Double RoomThis room offers air conditioning, TV and minibar.
Triple RoomThis room offers air conditioning, TV and minibar.
Quadruple RoomThis room offers air conditioning, TV and minibar.
Beach SuiteThis apartment's special feature is the hot tub. Featuring a private entrance, this air-conditioned apartment comprises 1 living room, 1 separate bedroom and 1 bathroom with a bath and a shower. The apartment's kitchenette, which has a stovetop and a microwave, is available for cooking and storing food. The apartment features parquet floors, a seating area with a flat-screen TV, a tea and coffee maker, a wardrobe as well as sea views. The unit offers 2 beds.
About Club Esse Roccaruja
Registry or License or Notification Number: IT090089A1000F2108
Guest Reviews
7.0
Good
Review Summaries
Location
Club Esse Roccaruja is highly praised for its exceptional location, being just a few minutes' walk from the stunning La Pelosa beach. The hotel's position is optimal, offering breathtaking views of the Asinara archipelago and direct access to the seaside. Many guests were delighted with the hotel's close proximity to the beach and appreciated that it’s only separated by a narrow road. The balconies offer incredible sea views, contributing to the overall positive experience. The location is also advantageous for exploring nearby beaches and coves on foot. However, some guests noted that while the location and views are spectacular, the hotel's infrastructure could benefit from some modernization. Despite this, the excellent service, ample parking facilities and beautiful surroundings make it a top choice for visitors wanting to enjoy the picturesque coastal scenery and convenience of beach access.
Breakfast
Breakfast at Club Esse Roccaruja received a mixed bag of reviews, showcasing a wide range of experiences. On the positive side, many guests appreciated the abundant and rich breakfast offerings with a variety that catered to diverse tastes. The fresh eggs and bacon cooked in front of guests garnered commendations, as did the croissants and sweet breakfast options. Some reviewers highlighted the quality of coffee, which they noted was comparable to that served in bars. Additionally, the pleasant breakfast venue with sea views and the overall well-kept space added to the favorable dining experience.
However, not all feedback was glowing. Several guests pointed out organizational and quality issues. Complaints ranged from poor coffee service, limited food options and repetitive selections, to chaotic buffet arrangements and cleanliness concerns. Some guests felt the breakfast choices were mediocre or subpar for a 4-star establishment, noting that healthier alternatives and local dishes were sparse. Issues like long lines for hot drinks, the absence of essential items like knives and instances of cold or discount-quality food detracted from the overall experience for some diners.
Despite these criticisms, the location and certain aspects of the breakfast service managed to leave a positive impression on many guests. The general consensus leans towards satisfaction with room for noticeable improvement.
Dinner
At Club Esse Roccaruja, the dinner experience has received mixed reviews from guests. On the bright side, the buffet-style dinners are generally appreciated for their taste and variety. Neapolitan pizza, freshly prepared, has been particularly praised for being very tasty. Many guests have enjoyed the good selection of dishes available, describing the dinner as delicious and excellent with some even highlighting the quality-price ratio as satisfactory.
Despite the commendations, there are significant drawbacks that have been pointed out. The dining room is often congested and extremely noisy, to the point where communication is challenging. The chaotic atmosphere, coupled with inexperienced staff, can detract from the dining experience. Bookings for the buffet dinner need to be made a day in advance, adding another layer of inconvenience.
Some guests have found the food to be bland with limited variety, especially in terms of fruit offerings. Issues such as long wait times to receive food and the necessity to dine out due to dissatisfaction with the hotel's offerings have also been reported. The high noise level has been compared to a birdcage, making it unpleasant for some.
Overall, while there are positive aspects to the dinners at Club Esse Roccaruja, including the enjoyable buffet and pizza options, potential guests should be prepared for a lively and at times chaotic dining environment.
Rooms
Club Esse Roccaruja offers spacious rooms with beautiful sea-view balconies, providing a comfortable setting for guests to unwind. Despite its dated decor reminiscent of the 70s and 80s, the rooms are generally large and cozy, which some may find charming. However, the property is in dire need of significant renovations. Many guests have reported that the rooms and facilities are old with musty odors, mold and signs of neglect. The bathrooms, in particular, suffer from poor conditions—ranging from rust and damp stains to malfunctioning fixtures and inadequate cleaning.
Overall cleanliness has been a major concern with reports of rooms being dirty upon arrival and even infested with spiders and ants. The outdated amenities and worn-out furniture significantly detract from the overall experience, making it sometimes uncomfortable for guests to stay. While the hotel structure, both internally and externally, is run-down, recent updates seem to be limited to the reception area only.
The charm of the sea-view balconies and the generally large room sizes cannot completely overshadow the urgent need for refurbishment. At its current state, while some may find the charm of its expansive views and room size good for the price, the hotel's dated infrastructure and cleanliness issues stand out as significant drawbacks.
Beds
Club Esse Roccaruja presents a mixed picture when it comes to the comfort of its beds. While some guests highlighted comfortable beds and king-size options, the majority of comments pointed to issues with bedding comfort. Complaints ranged from uncomfortable or hard mattresses to instances of cleanliness concerns, such as stained or dirty sheets. Additionally, certain guests experienced discomfort with double beds composed of two singles pushed together. Overall, travelers seeking a comfortable and clean sleep experience may find these aspects of their stay at Club Esse Roccaruja lacking.
Cleanliness
Club Esse Roccaruja, despite being in a prime location, struggles significantly with cleanliness and maintenance. Numerous guest reviews highlight various cleanliness concerns, including dirty rooms with dust, cobwebs and even remnants from previous guests like cut nails. Maintenance issues are prevalent with stories of ant infestations, foul odors and outdated, broken bathroom tiles. The hotel structure is described as run-down, showing signs of wear from decades of use without significant updates.
The dining and breakfast areas also receive criticism for poor hygiene and dirty conditions, exacerbated by an overbooked ambiance that often leaves guests in less-than-satisfactory rooms. The gardens and children's play areas suffer from neglect with uncut grass and widespread dirt. Sunbeds and the children's pool do not escape mention either, pointing to the broader issue of insufficient upkeep.
While there are occasional nods to the cleaning staff, highlighting their knowledge, the overall sentiment is that their efforts are not enough to combat the pervasive issues. The consensus among reviews is clear: Club Esse Roccaruja needs urgent attention to cleanliness and renovation to align with the beautiful location it occupies.
Staff
Club Esse Roccaruja has garnered a mix of opinions about its staff from recent guest reviews. On the positive side, the warmth and friendliness of the staff stand out prominently. The reception staff, as well as those in the dining area, bar and cleaning services, are often highlighted for their kindness and attentiveness. Guests frequently mention Marco, the food and beverage manager, as outstanding and rave about the super friendly bar personnel. The animation team also receives praise for being exceptionally friendly and attentive.
There are numerous mentions of the staff being courteous, cheerful, accommodating and eager to work, contributing to a welcoming atmosphere throughout the hotel. In particular, the restaurant staff, the reception team and the entertainment staff have been commended for their positive attitudes and helpfulness. This positivity significantly enhances the overall guest experience, making visitors feel warmly received at every turn.
However, not all feedback is glowing. Some guests have noted the staff's limited English proficiency, which occasionally led to communication issues. There were also mentions of unmotivated and poorly organized staff, particularly in the restaurant and a few guests felt the reception staff was unhelpful and not well-informed. Despite these criticisms, the general consensus leans towards a favorable impression of the staff's friendliness and willingness to assist.
Overall, while there are areas needing improvement, particularly in language skills and organization, the genuinely kind and attentive nature of Club Esse Roccaruja's staff leaves a positive impact on many guests.
Wi-Fi
At Club Esse Roccaruja, guests should be aware that Wi-Fi connectivity is limited to common areas such as the lobby, bar and main building. Unfortunately, the wireless signal does not extend to the guest rooms and those not housed in the main building may struggle to find any connection at all. While this can be a disadvantage for those needing internet access in their rooms, the communal spaces do offer a functional Wi-Fi service.
Pool
The pool at Club Esse Roccaruja is well-maintained and clean, providing a refreshing spot for guests. However, it is quite small, accommodating a maximum of 10 people at a time and the use of a swim cap is mandatory. The pool's operating hours are limited, open from 10:00 AM to 1:00 PM and again from 3:00 PM to 6:00 PM with several reviews highlighting its midday closure and restricted access. Additionally, there seems to be a shortage of lounge chairs, making it challenging to find a spot to relax by the poolside. Some guests have experienced periods when the pool was entirely closed during their stay, impacting their experience negatively. The size and availability issues of the pool are consistent points of concern among visitors.
Beach
Club Esse Roccaruja boasts a prime location that beach lovers and coastal adventurers can truly appreciate. Nestled close to the renowned La Pelosa beach, the hotel provides direct beach access, making it a breeze for guests to enjoy the crystalline waters and picturesque settings. The nearby coves and large parking area add to the convenience, bolstering its appeal for those seeking proximity to natural beauty.
While the beach itself receives high marks for its beauty and unique natural pools teeming with small fish, it's not without its flaws. Overcrowding is an issue and the stretch right by the hotel often features dry seaweed and rocks, making it less than ideal for swimming. Sun loungers and umbrellas are available, but come at a premium and the beach surroundings could use more regular cleaning.
Despite these concerns, the beachfront location remains a highlight, offering stunning views and easy access to one of Stintino's most famous beaches. Facilities are well-equipped and beachside restaurants in the vicinity are noted for good service. The private beach area provides an exclusive escape, though it's noted for high costs associated with amenities such as beach mattresses and loungers.
In conclusion, Club Esse Roccaruja's beachfront setting is undeniably one of its strongest assets, particularly for those intent on visiting La Pelosa beach, but guests might want to explore other swimming spots and bring their own beach gear to enhance their experience.
4 Star
Club Esse Roccaruja receives mixed reviews with the predominant sentiment being that it falls short of its four-star rating. Many comments point out that the hotel’s facilities and furnishings are outdated with some describing them as reminiscent of the 60s and in desperate need of renovation. Guests note that many areas, including doors and windows, are broken or damaged. Cleanliness is frequently mentioned as a shortcoming, falling below the expectations of a four-star establishment.
The staff, particularly in the restaurant, were described as unmotivated and poorly organized, impacting the overall guest experience. Some visitors express disappointment in the booking system which favors those who opt for full board, leaving others at a disadvantage when it comes to amenities like beach umbrellas and sunbeds. Despite these negatives, certain elements such as the location, common areas, entertainment and food receive positive comments, albeit not enough to elevate the hotel to the four-star status it advertises.
In summary, while the location and certain services might meet a higher standard, consistent feedback suggests that the hotel overall does not meet the expectations of a four-star rating. Potential visitors should consider these factors when choosing accommodations in Sardinia.
FAQ
Yes, Club Esse Roccaruja has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Club Esse Roccaruja.
Yes, Club Esse Roccaruja welcomes dogs.
No, parking facilities aren't available at Club Esse Roccaruja.
