Hampton By Hilton Stockton On Tees
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Summary of reviewsHampton by Hilton Stockton On Tees enjoys an excellent location, being conveniently close to the train station, local theater, high street shops and The Globe Theatre. Guests appreciate the modern, clean rooms and the friendly, helpful staff which contribute to a comfortable stay. The hotel also offers ample parking and good accessibility to major roads, enhancing its overall convenience.
The breakfast experience is mostly positive with many praising the variety and quality of food, including French toast, pancake machines, a buffet spread and hot items. The breakfast being included in the stay is seen as good value. Despite a few criticisms regarding cold or overcooked items and small facilities, the general consensus is that the hotel makes a commendable effort to offer a satisfying breakfast.
Dinner experiences are mixed with some guests enjoying tasty dishes like the spicy Mac'n'Cheese and noting the late availability of food. However, the limited evening menu and issues with food quality, such as overcooked or microwaved items, detract from the overall dining satisfaction. The prices and the ambiance of the dining area also draw criticism, suggesting room for improvement.
The rooms are consistently praised for their cleanliness, modernity and comfort with spacious layouts and large windows offering great views. The beds and bathrooms are frequently noted for their comfort and modern amenities, although some guests report minor issues like high room temperatures or occasional functional problems.
Cleanliness is a standout aspect of the hotel with both rooms and communal areas being spotlessly maintained. This high standard of hygiene, along with the fresh and modern decor, creates a pleasant environment for guests.
The staff at Hampton by Hilton Stockton On Tees receive high marks for their friendliness and professionalism. From the reception team to housekeeping, the staff's dedication to exceptional service stands out, making guests feel at home and enhancing their overall experience.
The free WiFi is generally reliable and fast, appreciated by both leisure and business travelers, though there are occasional mentions of slow connections. Parking is a mixed bag; while many guests find it secure and plentiful, the additional costs and occasional inconveniences are noted drawbacks.
The hotel also provides EV charging facilities, which many guests find convenient despite occasional challenges with usage and availability. Family travelers find the hotel particularly accommodating with spacious rooms, kid-friendly amenities and a generally safe and enjoyable environment.
The beds receive mixed reviews; while many find them comfortable, others find them too firm. Overall, they contribute to a good night's sleep for most guests.
Hampton by Hilton Stockton On Tees generally meets expectations for a three-star hotel, offering modern amenities and good value for money with the service often exceeding typical three-star standards. Despite some areas for improvement, the hotel provides a reliable and convenient stay for visitors to Stockton.
Categories
The breakfast experience is mostly positive with many praising the variety and quality of food, including French toast, pancake machines, a buffet spread and hot items. The breakfast being included in the stay is seen as good value. Despite a few criticisms regarding cold or overcooked items and small facilities, the general consensus is that the hotel makes a commendable effort to offer a satisfying breakfast.
Dinner experiences are mixed with some guests enjoying tasty dishes like the spicy Mac'n'Cheese and noting the late availability of food. However, the limited evening menu and issues with food quality, such as overcooked or microwaved items, detract from the overall dining satisfaction. The prices and the ambiance of the dining area also draw criticism, suggesting room for improvement.
The rooms are consistently praised for their cleanliness, modernity and comfort with spacious layouts and large windows offering great views. The beds and bathrooms are frequently noted for their comfort and modern amenities, although some guests report minor issues like high room temperatures or occasional functional problems.
Cleanliness is a standout aspect of the hotel with both rooms and communal areas being spotlessly maintained. This high standard of hygiene, along with the fresh and modern decor, creates a pleasant environment for guests.
The staff at Hampton by Hilton Stockton On Tees receive high marks for their friendliness and professionalism. From the reception team to housekeeping, the staff's dedication to exceptional service stands out, making guests feel at home and enhancing their overall experience.
The free WiFi is generally reliable and fast, appreciated by both leisure and business travelers, though there are occasional mentions of slow connections. Parking is a mixed bag; while many guests find it secure and plentiful, the additional costs and occasional inconveniences are noted drawbacks.
The hotel also provides EV charging facilities, which many guests find convenient despite occasional challenges with usage and availability. Family travelers find the hotel particularly accommodating with spacious rooms, kid-friendly amenities and a generally safe and enjoyable environment.
The beds receive mixed reviews; while many find them comfortable, others find them too firm. Overall, they contribute to a good night's sleep for most guests.
Hampton by Hilton Stockton On Tees generally meets expectations for a three-star hotel, offering modern amenities and good value for money with the service often exceeding typical three-star standards. Despite some areas for improvement, the hotel provides a reliable and convenient stay for visitors to Stockton.
Hotel with Parking
Hampton By Hilton offers on-site self-parking in a secure car park. Parking charges apply per day.
EV charging stations
Accessible Hotel
This hotel offers comprehensive accessibility, including wheelchair-accessible parking, an elevator, and wheelchair-accessible paths to the registration desk, fitness center, business center, restaurant, and lounge. It provides specific 'Queen Room - Mobility Access' rooms with roll-in showers and accessible bathrooms, along with closed-captioned TVs and stair-free access.
Hotel with EV Charging Stations
This hotel provides an electric car charging station and offers parking on site (at an additional cost). It has 2 Mer 7kW chargers with 4 sockets available.
3-Star Hotel
This hotel offers modern rooms with 50-inch HDTVs, comfortable beds, and good-sized work areas. It provides free WiFi, device-charging spots, and a complimentary buffet breakfast. Its central location offers easy access to major roads and local attractions like the Tees Barrage White Water Centre and North Yorkshire Moors National Park.
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Business Hotel
Hotel with Gym
Guest Reviews
Hampton by Hilton Stockton On Tees boasts an enviable location, making it a favorite among guests for various reasons. Positioned near the train station and local theater, it is superbly convenient for train travelers and theater-goers alike. Its centrality means easy access to the town center, the high street, shops and bars with many guests particularly appreciating its proximity to The Globe Theatre and the River Tees.
For those attending events, the hotel serves as an excellent base, being near Yarm, Norton and major roads for onward travel. Ample parking and easy access were also highlighted, enhancing the overall convenience.
The hotel's modern, clean rooms, combined with friendly and helpful staff, contribute to a comfortable stay. Breakfast and other facilities receive praise, aligning with the hotel’s overall value for money.
The proximity to cultural venues, concert halls and the scenic riverfront offers guests a well-rounded experience, whether they are in town for leisure or business. Thus, Hampton by Hilton Stockton On Tees stands out as a strategically placed, well-equipped option for visitors to Stockton.
The breakfast at the Hampton by Hilton Stockton On Tees has garnered a mix of impressions from guests. Many praised the variety and abundance of choices available, highlighting options like French toast and pancake machines and a buffet style that included a broad array of cereals, fruits, pastries and hot items such as bacon and sausage. The breakfast was commonly described as delicious, fantastic and well-organized with several guests noting it as one of the best they have experienced. Guests also appreciated the breakfast being included in their stay and found it to be good value. The friendly staff and clean facilities added to the overall positive breakfast experience.
However, not all feedback was favorable. Some guests reported issues such as breakfast items being cold, overcooked or lacking in options like fried or poached eggs. A few reviews noted specific disappointments with items like scrambled eggs or sausages. Others found the breakfast facilities small and slow, leading to occasional chaos, especially during busier times. Despite these criticisms, the general consensus leans towards a positive breakfast experience, underlining the hotel's effort to offer a good start to the day with a varied and plentiful breakfast spread.
Dining at Hampton By Hilton Stockton On Tees delivers a mixed bag of experiences based on guest reviews. On the bright side, many guests found their dinner to be tasty, especially praising dishes like the spicy Mac'n'Cheese. Lunches at the bar and breakfast selections, inclusive of a delightful waffle station, also garnered positive comments for their taste and variety. The convenience of food being available until late is another plus for night owls.
However, there is considerable room for improvement. Many reviews highlight a limited and unimaginative evening menu, which unfortunately extends to the weekend, particularly Sunday. Complaints about food quality are not uncommon with instances of overcooked chicken wings and microwaved meals detracting from the dining experience. Guests also pointed out that some menu items were poorly managed, either not available or served cold, which reduced overall satisfaction.
The prices at the hotel's restaurant and bar have faced criticism for being on the higher side with several guests feeling they weren't getting value for their money. The ambiance of the dining area also attracted some negative comparisons to a school canteen, indicating a need for a more welcoming and appealing setup.
In summary, while there are commendable aspects to the dining experience at Hampton By Hilton Stockton On Tees, including certain standout dishes and a good breakfast variety, enhancements in menu diversity, food quality and value for money would go a long way in improving guest satisfaction.
The rooms at Hampton By Hilton Stockton On Tees consistently receive positive feedback from guests. They are frequently described as very clean, modern and well-equipped with beautiful design elements. Guests appreciate the spaciousness of the rooms, noting large windows that offer great views, making the rooms feel bright and airy. The beds are often mentioned for their comfort, contributing to the overall coziness of the accommodations.
The bathrooms are also highlighted for their size and modern amenities with many reviews remarking on how well-maintained and spotless they are. The rooms are well-appointed with modern furniture, plenty of sockets and necessary facilities for a comfortable stay. Quiet rooms are a recurring theme, ensuring a peaceful environment for rest.
While the majority of feedback is overwhelmingly positive, a few guests pointed out minor issues such as stains on carpets, high room temperatures and occasional functional problems like reading lights not switching off or sliding bathroom doors being annoying.
Overall, the rooms at this hotel offer a high level of cleanliness, comfort and modernity, making it a pleasant place for both short and extended stays.
The guest feedback regarding the beds at Hampton By Hilton Stockton On Tees is notably mixed. Many guests found their beds to be comfortable with descriptions such as lovely, comfy and very comfortable being frequently used. Several reviews even highlight the beds as some of the most comfortable they have experienced in hotel stays, contributing to a good night's sleep. Guests appreciated the large twin beds and bedrooms with river views, which added to the overall comfort.
However, there were recurring mentions of firmness with several guests describing the beds as too hard, firm or even like sleeping on concrete. Some found the mattresses too firm or uncomfortable and a few reviews pointed out that the main bed's size was smaller than expected. Issues with bed cleanliness and lumpy textures were mentioned sparingly. The pillows also received a mixed response with some guests finding them too soft or thin.
Overall, while many guests enjoyed the comfortable beds, the firmness was a consistent point of contention for others, indicating a subjective experience dependent on personal preference.
Hampton By Hilton Stockton On Tees consistently impresses guests with its outstanding cleanliness. Rooms and bathrooms are frequently noted as spotlessly clean, creating a comfortable and inviting environment. The entire hotel, including facilities and communal areas, maintains a high standard of hygiene, described repeatedly as immaculately clean and well-maintained. The modern and sleek design of both the rooms and the hotel contributes to a fresh and airy atmosphere.
Visitors appreciate the thorough cleaning routines, as everything from the amenities to the general decor appears to be in pristine condition. Minor issues like a cramped toilet area or occasionally unclean items do not overshadow the overwhelmingly positive feedback on cleanliness. Overall, the hotel's new and modern aesthetics, alongside its meticulous attention to cleanliness, offer a welcoming and pleasant stay for all guests.
The Hampton By Hilton Stockton On Tees has received substantial praise for its staff, who are consistently described as friendly, welcoming and extremely helpful. Guests frequently highlight the warm reception team, noting their politeness and professionalism. The reception staff, including individuals like Tim and Danny, have left memorable impressions with their exceptional service and detailed knowledge.
The housekeeping team also garners positive feedback for their efficiency and friendliness, contributing to the hotel’s spotlessly clean environment. Both the management and night staff, including figures such as Jill, who was highly noted for her exemplary check-in service, are recognized for their accommodating and courteous demeanor.
Across the board, the hotel staff's dedication to going above and beyond, ensuring guests feel at home and providing service with a smile, stands out as a defining attribute of the guest experience. The professionalism and attentive nature of the staff, from the breakfast personnel to the receptionists, reinforce a consistent theme of outstanding customer service at Hampton By Hilton Stockton On Tees.
The WiFi at Hampton By Hilton Stockton On Tees has received largely positive feedback from guests. Reviewers often highlighted the good and free WiFi connection, mentioning it as very good and fast with no associated issues. Business travelers appreciated the combination of a good-sized desk and reliable WiFi connection. However, there were a few mentions of slow and limited WiFi, indicating occasional room for improvement. Overall, the majority of guests found the WiFi service satisfactory, making it a convenient feature for both leisure and business stays.
The parking situation at Hampton By Hilton Stockton On Tees has garnered mixed feedback from guests. On the positive side, many reviewers appreciated the plentiful, easy and secure parking options available with phrases like "ample parking" and "safe car park" frequently mentioned. Additionally, some guests found the parking fees to be reasonable and appreciated the cashless system in place.
However, several reviews highlighted the inconvenience and dissatisfaction with having to pay for parking, citing unexpected or high charges, which were sometimes not advertised upfront. Guests mentioned fees typically ranging from £5 to £7 per day with some also noting issues like parking lots filling up quickly, lack of adequate signage and difficult return experiences. Generally, while the secure and plentiful parking was appreciated, the additional costs and occasional inconvenience were not.
The Hampton By Hilton Stockton On Tees provides electric vehicle charging facilities, including multiple charging stations and ample parking. Guests appreciated the availability of EV charging points with some noting that they were easy to use, allowing for convenient charging of their electric cars during their stay. However, a few experienced challenges, finding the charging points difficult to use or overly complicated. Some guests faced issues with non-electric vehicles blocking chargers and others mentioned that the stations are somewhat distant from the building or require maintenance. Despite these issues, many guests successfully charged their vehicles, benefiting from the hotel's effort to offer electric vehicle amenities.
Hampton By Hilton Stockton On Tees is widely praised as a family-friendly hotel, offering an excellent stay for families with kids. Guests appreciate the comfortable and spacious rooms, which are perfect for family stays with enough space to accommodate everyone comfortably. Many reviews highlight the friendly and helpful staff who go out of their way to make kids feel special and ensure a pleasant stay.
The hotel’s convenient location provides easy access to nearby adventures, making it ideal for families looking to explore the area. Parents commend the hotel for its cleanliness, which is meticulously maintained by the staff. Dining options are well-regarded too with good deals on food and special kids' meals that are a hit among the little ones.
Families particularly enjoy the added touches like waffle machines at breakfast and the family-oriented amenities, such as large bathrooms equipped with free toiletries. The environment is deemed safe for families, offering a relaxing and enjoyable hangout spot. Overall, Hampton By Hilton Stockton On Tees is highly recommended for family trips, providing a cozy, inviting and fun atmosphere for both kids and adults.
Hampton by Hilton Stockton On Tees generally meets the expectations for a three-star hotel. While some guests noted that it feels more like a two-star establishment or mentioned consistency issues with previous visits, others felt it aligns well with the typical standards for its rating. The hotel is described as modern, perfectly fine and adequate for the price paid, indicating solid value for the accommodations and services provided.
Though not luxurious, the hotel offers basic amenities expected from a three-star property. The service, on the other hand, often exceeded expectations with several guests highlighting it as being above average for this rating category. The hotel's facilities, described as decent and in keeping with a three-star level, satisfied many visitors despite being expensive compared to similar standard hotels.
Overall, it seems the Hampton by Hilton Stockton On Tees delivers a satisfactory three-star hotel experience with a few instances of exceptional service, making it a reliable option for travelers looking for good value in a convenient location.
Hampton By Hilton Stockton On Tees stands out as a commendable choice for business travelers. Boasting quiet and relaxing lounge and dining areas, the hotel provides an ideal environment for both work and leisure. Rooms are spacious and include good-sized desks, suitable for those needing to work in their rooms. The establishment is praised for being clean, modern and comfortable, particularly for short business trips.
Guests appreciate the efficient and superfast check-in process, highlighting the straightforward nature of both check-in and check-out. Staff are noted for their excellent service and willingness to accommodate early morning departures. The hotel offers free access to a well-equipped fitness room, adding to the convenience for business guests.
The location is deemed convenient for business purposes and the hotel features a reliable Wi-Fi service, essential for business use. Additionally, the business center is accessible for guests requiring additional facilities. Despite some issues with room allocation and parking late at night, these were quickly resolved by the attentive staff.
Hampton By Hilton Stockton On Tees is indeed well-suited for business, offering a quiet atmosphere and suitable facilities for business travelers, making it an excellent choice for a business trip.
Hampton By Hilton Stockton On Tees is noted for its high accessibility standards, making it a suitable choice for guests with disabilities. Guests highlighted the ease of access to floors and the availability of electronic keys, which simplify movement throughout the hotel. Accessible rooms are described as amazing, featuring clean and comfortable spaces that cater to those with mobility issues. The EV charging facilities and accessible parking are additional conveniences that add to the hotel's functional design.
One standout feature is the accessible bedroom equipped with a non-slip wet room, providing a safe and comfortable space for individuals with limited mobility. The hotel also offers various disability facilities deemed the best by visitors, enhancing the overall guest experience. The proximity to local pubs and restaurants and the well-positioned sockets in the rooms further contribute to the hotel's practicality and convenience.
However, some drawbacks were noted. Issues such as non-operational showers, cramped toilets for larger individuals and hard-to-navigate points for wheelchair users show room for improvement. Additionally, some guests found the intercom and parking space distance problematic and a few faced accessibility challenges from the car park.
Despite these minor setbacks, the hotel's check-in and check-out processes are straightforward and staff are responsive in resolving issues swiftly. Overall, Hampton By Hilton Stockton On Tees is praised for being very accessible with great accessibility features and comfortable accommodations for guests with disabilities.
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Location
For those attending events, the hotel serves as an excellent base, being near Yarm, Norton and major roads for onward travel. Ample parking and easy access were also highlighted, enhancing the overall convenience.
The hotel's modern, clean rooms, combined with friendly and helpful staff, contribute to a comfortable stay. Breakfast and other facilities receive praise, aligning with the hotel’s overall value for money.
The proximity to cultural venues, concert halls and the scenic riverfront offers guests a well-rounded experience, whether they are in town for leisure or business. Thus, Hampton by Hilton Stockton On Tees stands out as a strategically placed, well-equipped option for visitors to Stockton.
Breakfast
However, not all feedback was favorable. Some guests reported issues such as breakfast items being cold, overcooked or lacking in options like fried or poached eggs. A few reviews noted specific disappointments with items like scrambled eggs or sausages. Others found the breakfast facilities small and slow, leading to occasional chaos, especially during busier times. Despite these criticisms, the general consensus leans towards a positive breakfast experience, underlining the hotel's effort to offer a good start to the day with a varied and plentiful breakfast spread.
Dinner
However, there is considerable room for improvement. Many reviews highlight a limited and unimaginative evening menu, which unfortunately extends to the weekend, particularly Sunday. Complaints about food quality are not uncommon with instances of overcooked chicken wings and microwaved meals detracting from the dining experience. Guests also pointed out that some menu items were poorly managed, either not available or served cold, which reduced overall satisfaction.
The prices at the hotel's restaurant and bar have faced criticism for being on the higher side with several guests feeling they weren't getting value for their money. The ambiance of the dining area also attracted some negative comparisons to a school canteen, indicating a need for a more welcoming and appealing setup.
In summary, while there are commendable aspects to the dining experience at Hampton By Hilton Stockton On Tees, including certain standout dishes and a good breakfast variety, enhancements in menu diversity, food quality and value for money would go a long way in improving guest satisfaction.
Rooms
The bathrooms are also highlighted for their size and modern amenities with many reviews remarking on how well-maintained and spotless they are. The rooms are well-appointed with modern furniture, plenty of sockets and necessary facilities for a comfortable stay. Quiet rooms are a recurring theme, ensuring a peaceful environment for rest.
While the majority of feedback is overwhelmingly positive, a few guests pointed out minor issues such as stains on carpets, high room temperatures and occasional functional problems like reading lights not switching off or sliding bathroom doors being annoying.
Overall, the rooms at this hotel offer a high level of cleanliness, comfort and modernity, making it a pleasant place for both short and extended stays.
Beds
However, there were recurring mentions of firmness with several guests describing the beds as too hard, firm or even like sleeping on concrete. Some found the mattresses too firm or uncomfortable and a few reviews pointed out that the main bed's size was smaller than expected. Issues with bed cleanliness and lumpy textures were mentioned sparingly. The pillows also received a mixed response with some guests finding them too soft or thin.
Overall, while many guests enjoyed the comfortable beds, the firmness was a consistent point of contention for others, indicating a subjective experience dependent on personal preference.
Cleanliness
Visitors appreciate the thorough cleaning routines, as everything from the amenities to the general decor appears to be in pristine condition. Minor issues like a cramped toilet area or occasionally unclean items do not overshadow the overwhelmingly positive feedback on cleanliness. Overall, the hotel's new and modern aesthetics, alongside its meticulous attention to cleanliness, offer a welcoming and pleasant stay for all guests.
Staff
The housekeeping team also garners positive feedback for their efficiency and friendliness, contributing to the hotel’s spotlessly clean environment. Both the management and night staff, including figures such as Jill, who was highly noted for her exemplary check-in service, are recognized for their accommodating and courteous demeanor.
Across the board, the hotel staff's dedication to going above and beyond, ensuring guests feel at home and providing service with a smile, stands out as a defining attribute of the guest experience. The professionalism and attentive nature of the staff, from the breakfast personnel to the receptionists, reinforce a consistent theme of outstanding customer service at Hampton By Hilton Stockton On Tees.
Wi-Fi
Parking
However, several reviews highlighted the inconvenience and dissatisfaction with having to pay for parking, citing unexpected or high charges, which were sometimes not advertised upfront. Guests mentioned fees typically ranging from £5 to £7 per day with some also noting issues like parking lots filling up quickly, lack of adequate signage and difficult return experiences. Generally, while the secure and plentiful parking was appreciated, the additional costs and occasional inconvenience were not.
EV charging stations
Family
The hotel’s convenient location provides easy access to nearby adventures, making it ideal for families looking to explore the area. Parents commend the hotel for its cleanliness, which is meticulously maintained by the staff. Dining options are well-regarded too with good deals on food and special kids' meals that are a hit among the little ones.
Families particularly enjoy the added touches like waffle machines at breakfast and the family-oriented amenities, such as large bathrooms equipped with free toiletries. The environment is deemed safe for families, offering a relaxing and enjoyable hangout spot. Overall, Hampton By Hilton Stockton On Tees is highly recommended for family trips, providing a cozy, inviting and fun atmosphere for both kids and adults.
3 Star
Though not luxurious, the hotel offers basic amenities expected from a three-star property. The service, on the other hand, often exceeded expectations with several guests highlighting it as being above average for this rating category. The hotel's facilities, described as decent and in keeping with a three-star level, satisfied many visitors despite being expensive compared to similar standard hotels.
Overall, it seems the Hampton by Hilton Stockton On Tees delivers a satisfactory three-star hotel experience with a few instances of exceptional service, making it a reliable option for travelers looking for good value in a convenient location.
Business
Guests appreciate the efficient and superfast check-in process, highlighting the straightforward nature of both check-in and check-out. Staff are noted for their excellent service and willingness to accommodate early morning departures. The hotel offers free access to a well-equipped fitness room, adding to the convenience for business guests.
The location is deemed convenient for business purposes and the hotel features a reliable Wi-Fi service, essential for business use. Additionally, the business center is accessible for guests requiring additional facilities. Despite some issues with room allocation and parking late at night, these were quickly resolved by the attentive staff.
Hampton By Hilton Stockton On Tees is indeed well-suited for business, offering a quiet atmosphere and suitable facilities for business travelers, making it an excellent choice for a business trip.
Accessible
One standout feature is the accessible bedroom equipped with a non-slip wet room, providing a safe and comfortable space for individuals with limited mobility. The hotel also offers various disability facilities deemed the best by visitors, enhancing the overall guest experience. The proximity to local pubs and restaurants and the well-positioned sockets in the rooms further contribute to the hotel's practicality and convenience.
However, some drawbacks were noted. Issues such as non-operational showers, cramped toilets for larger individuals and hard-to-navigate points for wheelchair users show room for improvement. Additionally, some guests found the intercom and parking space distance problematic and a few faced accessibility challenges from the car park.
Despite these minor setbacks, the hotel's check-in and check-out processes are straightforward and staff are responsive in resolving issues swiftly. Overall, Hampton By Hilton Stockton On Tees is praised for being very accessible with great accessibility features and comfortable accommodations for guests with disabilities.
No, Hampton By Hilton Stockton On Tees doesn't have any pool.
No, a spa isn't available at Hampton By Hilton Stockton On Tees.
No, Hampton By Hilton Stockton On Tees doesn't allow dogs.
Yes, parking facilities are available at Hampton By Hilton Stockton On Tees.
Yes, Hampton By Hilton Stockton On Tees has a gym.
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