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Summary of reviewsHampton by Hilton Stockton On Tees enjoys an excellent location, being conveniently close to the train station, local theater, high street shops and The Globe Theatre. Guests appreciate the modern, clean rooms and the friendly, helpful staff which contribute to a comfortable stay. The hotel also offers ample parking and good accessibility to major roads, enhancing its overall convenience.
The breakfast experience is mostly positive with many praising the variety and quality of food, including French toast, pancake machines, a buffet spread and hot items. The breakfast being included in the stay is seen as good value. Despite a few criticisms regarding cold or overcooked items and small facilities, the general consensus is that the hotel makes a commendable effort to offer a satisfying breakfast.
Dinner experiences are mixed with some guests enjoying tasty dishes like the spicy Mac'n'Cheese and noting the late availability of food. However, the limited evening menu and issues with food quality, such as overcooked or microwaved items, detract from the overall dining satisfaction. The prices and the ambiance of the dining area also draw criticism, suggesting room for improvement.
The rooms are consistently praised for their cleanliness, modernity and comfort with spacious layouts and large windows offering great views. The beds and bathrooms are frequently noted for their comfort and modern amenities, although some guests report minor issues like high room temperatures or occasional functional problems.
Cleanliness is a standout aspect of the hotel with both rooms and communal areas being spotlessly maintained. This high standard of hygiene, along with the fresh and modern decor, creates a pleasant environment for guests.
The staff at Hampton by Hilton Stockton On Tees receive high marks for their friendliness and professionalism. From the reception team to housekeeping, the staff's dedication to exceptional service stands out, making guests feel at home and enhancing their overall experience.
The free WiFi is generally reliable and fast, appreciated by both leisure and business travelers, though there are occasional mentions of slow connections. Parking is a mixed bag; while many guests find it secure and plentiful, the additional costs and occasional inconveniences are noted drawbacks.
The hotel also provides EV charging facilities, which many guests find convenient despite occasional challenges with usage and availability. Family travelers find the hotel particularly accommodating with spacious rooms, kid-friendly amenities and a generally safe and enjoyable environment.
The beds receive mixed reviews; while many find them comfortable, others find them too firm. Overall, they contribute to a good night's sleep for most guests.
Hampton by Hilton Stockton On Tees generally meets expectations for a three-star hotel, offering modern amenities and good value for money with the service often exceeding typical three-star standards. Despite some areas for improvement, the hotel provides a reliable and convenient stay for visitors to Stockton.
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