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Summary of reviewsAtlanta Evergreen Lakeside Resort is renowned for its picturesque and serene setting within Stone Mountain Park, offering stunning lakeside views, comfortable accommodations and a range of amenities that cater well to families and outdoor enthusiasts. Guests frequently praise the natural beauty and tranquility of the location, which serves as a convenient base for exploring park attractions and engaging in various recreational activities. The resort's helpful and friendly staff further enhance the overall experience, making it an appealing getaway from the bustle of city life.
The breakfast and dinner experiences at the resort present some mixed feedback. The breakfast buffet, particularly the omelet station, receives commendations for its delicious options and exceptional service. However, many guests feel the breakfast is overpriced and inconsistent in quality. Dinner at the Waterside restaurant is often celebrated for its tasty dishes and good service, although some guests cite issues with food quality and limited menu options.
The rooms at the resort are notable for their spaciousness, modern decor, cleanliness and comfortable beds. Guests appreciate the effective soundproofing and beautiful lake views, contributing to a peaceful stay. Nevertheless, some concerns regarding cleanliness, maintenance issues and insufficient room supplies have been reported with inconsistencies in cleaning services and occasional pest sightings.
Cleanliness across the resort garners both praise and criticism. While many find their rooms and some facilities to be very clean and well-maintained, others note neglected common areas, unclean balconies and specific issues such as dirty carpets and bathrooms.
The staff receive predominantly positive reviews with many guests describing them as friendly, helpful and accommodating. Specific staff members have been singled out for their excellent service. However, there are reports of inefficiencies and communication issues at the front desk, sometimes leading to frustrations over bookings and payments.
WiFi service at the resort is another area of mixed reviews. Some guests find the connection adequate, while others are dissatisfied with the daily charges and spotty coverage.
Guests generally find the gym to be functional and well-equipped, though it is sometimes described as small and not always operational. The pool area, featuring indoor and outdoor pools, is popular for its warm temperatures and family-friendly atmosphere, though cleanliness and maintenance issues have been noted.
Families find Atlanta Evergreen Lakeside Resort to be a great destination, offering ample activities and comfortable accommodations suitable for family gatherings. The pool area is particularly enjoyed by children, though it can get crowded.
The golf facilities receive high praise for being well-maintained and enjoyable, appealing to both experienced golfers and newcomers.
The quality of the beds also sees varied feedback. Many guests describe the beds as comfortable and cozy, contributing to a restful sleep, while others experience issues with firmness and fit of bedding.
Despite some areas for improvement, such as food quality, cleanliness consistency and communication at the front desk, the resort's natural setting, family-friendly amenities and overall service provide a solid retreat for many visitors. Show more
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Hotel near Golf Courses
This resort is located within Stone Mountain Park and features two 18-hole championship golf courses on-site. It offers unlimited golf packages, a pro shop with discounts, complimentary golf shuttle service, and overnight bag storage.
Family Friendly Hotel
This resort is an idyllic retreat for families, featuring comfortable accommodations and a variety of amenities designed to keep both kids and adults entertained. The pool area is particularly popular among young guests, and the location is perfect for a family stay, offering various activities in the surrounding area.
Hotel with Swimming Pool
This resort provides an excellent lakeside experience with a pool. The setting and amenities make it a top choice for relaxation and recreation.
Heated Pool Indoor Pool Outdoor Pool
Business Hotel
This resort offers a blend of business and leisure amenities. It features extensive meeting spaces suitable for various business events, along with recreational facilities for relaxation after work.
4-Star Hotel
This resort offers a lakeside setting with amenities like spa services and golfing. It's a large property with a pool and above-average service, suitable for both leisure and business travelers.
Hotel with Outdoor Pool
This resort features both indoor and outdoor pools, providing options for swimming regardless of the weather. It is located near Stone Mountain Golf Club.
Hotel for Honeymoon
Dog Friendly Hotel
Romantic Hotel
Hotel with Gym
Hotel with Indoor Pool
Hotel with Heated Pool
Room Types
King RoomFeatures a flat-screen TV and a large work space.
Guest room, 1 King, Lake view, BalconyThis room offers floor-to-ceiling windows with a view of the lake.
Junior Suite with BalconyThe air-conditioned suite features 1 bedroom and 1 bathroom with a shower and a hairdryer. This suite has a tea and coffee maker, a seating area, a flat-screen TV with cable channels and a balcony. The unit offers 2 beds.
Deluxe King SuiteThe air-conditioned suite has 1 bedroom and 1 bathroom with a shower and a hairdryer. The suite's kitchenette, which features a refrigerator and kitchenware, is available for cooking and storing food. Boasting a balcony, this suite also features a tea and coffee maker, a seating area and a flat-screen TV with cable channels. The unit has 2 beds.
One-Bedroom SuiteThe air-conditioned suite has 1 bedroom and 1 bathroom with a shower and a hairdryer. This suite features a tea and coffee maker, a seating area, a flat-screen TV with cable channels and a balcony. The unit has 2 beds.
Guest room, 2 Double, Pool View, BalconyThis room features a pool view, flat-screen cable TV, and microwave. A refrigerator is also included.
King Room with Pool ViewOffering free toiletries, this triple room includes a private bathroom with a hairdryer. The spacious air-conditioned triple room offers a flat-screen TV with cable channels, a tea and coffee maker, a seating area, a safe deposit box as well as pool views. The unit has 1 bed.
Deluxe Queen Room with Two Queen BedsThis air-conditioned quadruple room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a balcony. The unit has 2 beds.
Quadruple Room with Lake ViewThis air-conditioned quadruple room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a balcony with lake views. The unit has 2 beds.
Queen Room with Two Queen Beds - Disability AccessThis air-conditioned quadruple room includes a flat-screen TV with cable channels, a private bathroom as well as a balcony. The unit offers 2 beds.
Superior SuiteThe air-conditioned suite has 1 bedroom and 1 bathroom with a shower and a hairdryer. The kitchenette has a refrigerator, kitchenware and a microwave. Boasting a balcony, this suite also offers a tea and coffee maker, a seating area and a flat-screen TV with cable channels. The unit has 1 bed.
Two-Bedroom SuiteThis air-conditioned suite is comprised of a flat-screen TV with cable channels, a private bathroom as well as a balcony.
King Room - Disability AccessA seating area with a flat-screen TV, a desk, a balcony and a private bathroom are featured in this spacious triple room. The unit offers 1 bed.
Guest Reviews
7.8
Good
Location
Atlanta Evergreen Lakeside Resort boasts a stunning and serene setting within Stone Mountain Park, offering picturesque views of the lake from many rooms. The location is frequently praised for its beautiful natural scenery, making it a perfect getaway from the city. Guests appreciate the convenience of being close to various attractions and activities within the park, as well as its proximity to Stone Mountain itself.
While the resort's lakeside views are highlighted as a significant draw, the overall tranquil environment and amenities such as a pool-side bar and walking trails add to its appeal. Visitors find the property comfortable and family-friendly with helpful staff enhancing the experience.
Whether looking for a relaxing retreat or an adventure-filled stay, the resort's location provides an ideal base for exploring Stone Mountain Park and enjoying its natural beauty.
Breakfast
The breakfast experience at Atlanta Evergreen Lakeside Resort elicits mixed reviews from guests with several key themes emerging. Positively, many guests found the breakfast to be delicious with particular praise for the omelet station and the variety of options available at the buffet. Some guests noted that the breakfast included with their stay was a pleasant addition and the service provided by staff, especially during breakfast, was often highlighted as exceptional.
However, a significant number of reviews also point out drawbacks. The breakfast buffet is frequently described as overpriced with multiple guests finding the cost excessive for the quality and variety of food offered. Issues such as cold, stale dishes, lack of freshly cooked items like waffles or pancakes and limited options were commonly mentioned. Additionally, some guests experienced logistical issues, such as long lines, extra charges despite booking breakfast-inclusive stays and even loud music during breakfast hours.
While there are guests who enjoyed their breakfast and appreciated the service, the consistency and value for money appear to be areas where the resort could improve.
Dinner
The dinner experience at Atlanta Evergreen Lakeside Resort presents a mix of reviews from guests. Many praised the flavors with several noting that dinner at the Waterside restaurant was delicious, especially enjoying standout dishes like snow crab legs, prime rib, shrimp and salads. Some guests also appreciated the availability of fruit water at all times and found the restaurant service to be very good.
However, there are recurrent mentions of inconsistency in food quality. Guests reported that the food was sometimes bland, overly salty or overcooked with particular dissatisfaction towards buffet offerings, which were often described as basic, overpriced and not fresh. Limited variety and unappetizing options were also common complaints with some meals being described as undercooked or of poor quality.
Accessibility to dining services was another issue, as there were limited choices and availability with some restaurants closed on weekdays and no room service due to Covid-19 adjustments. The disparity in dining experiences underscores the need for potential improvements, but the resort's efforts to provide enjoyable meals did not go unnoticed by all guests.
Rooms
The accommodations at Atlanta Evergreen Lakeside Resort receive mixed feedback from guests, focusing primarily on the spacious and modern attributes of the rooms. Many reviewers praised the cleanliness and comfort of the rooms, noting the large size, comfortable beds and beautiful lake views. The soundproofing of the rooms was effective, contributing to an overall comfortable stay.
However, several areas of concern were highlighted. Some guests noted cleanliness issues, including dusty furniture, sticky carpets and occasional pest sightings. There were also reports of maintenance issues such as broken shower heads, clogged sinks and non-functioning balcony doors. The lack of certain amenities, like microwaves, hair dryers and adequate towel provisions, was a common point of dissatisfaction.
The overall cleaning service was inconsistent with some guests experiencing unclean rooms upon arrival and a lack of cleaning during their stay. A few guests encountered neglected balconies and insufficient room supplies, further detracting from their experience.
Despite these issues, the spaciousness, modern decor and friendly staff were frequently mentioned as positive aspects of the resort. Guests appreciated the resort's tranquil setting and the variety of nearby attractions, although some were disappointed with the high room rates given the service inconsistencies.
Beds
Atlanta Evergreen Lakeside Resort's beds offer a mixed experience for guests. Many visitors praised the beds as comfortable, cozy and even fluffy and soft. Phrases like very comfortable beds, comfy beds and the bed was very comfortable reflect a generally favorable opinion. The resort's double queen bed rooms provide spacious sleeping arrangements and the availability of requested goose down pillows adds a personalized touch.
However, not all guests found the beds to their liking. Some described the beds as hard, too soft or a little too firm for personal preference. Issues were noted with mattress covers and sheets not fitting properly, which led to some discomfort. There were mentions of bad mattresses and dated bedding and pillows, impacting the overall sleeping experience.
In conclusion, while many guests enjoyed a great night’s sleep on the comfortable and cozy beds, others encountered issues with firmness, fit of bedding and occasional dated linens.
Cleanliness
Atlanta Evergreen Lakeside Resort receives a mix of praise and critique concerning its cleanliness. Many guests highlight that their rooms were clean with phrases like clean rooms, very clean and well-appointed appearing frequently. Positive remarks emphasize the cleanliness of towels, sheets and some facilities with several guests noting the resort's beauty and cleanliness in general.
However, several reviews highlight significant issues. Some rooms and parts of the resort, such as the balconies, common areas and the lobby, were deemed dirty and neglected. Specific concerns include unclean carpets, dirty showers, spider webs and bird droppings on outdoor furniture. Guests also reported finding small black hairs, mold and ants in the rooms. There were multiple mentions of poor maintenance and insufficient cleaning in bathrooms and several guests had to move rooms due to unclean conditions.
While the hotel offers good facilities and many guests were satisfied with the cleanliness of their rooms, there is a clear need for more consistent cleaning practices and better maintenance throughout the resort.
Staff
The Atlanta Evergreen Lakeside Resort has garnered a variety of feedback regarding its staff with a mix of highly positive and some negative comments. On the positive side, many guests praised the staff as excellent, very nice, friendly and helpful. Reviews frequently mention that staff members are accommodating, kind and go beyond expectations to assist guests. Specific individuals, such as Angela at the front desk, received commendations for their helpfulness and hospitality. The restaurant and wait staff also earned positive notes for their friendliness and excellent customer service. Phrases like "top-notch staff" and "courteous staff" highlight the general satisfaction with the hospitality provided.
However, some guests reported issues with the front desk, describing their interactions as slow, uninterested and at times, rude. There were instances where communication around bookings and payments caused frustration, including duplicate charges and unfulfilled reservations. Additionally, some guests expressed disappointment with the staff's inability to address specific queries and noted that cleaning services were lacking at times.
In summary, while a majority of the feedback highlights the staff's friendliness and dedication to ensuring a pleasant stay, there were notable complaints about efficiency and communication issues that suggest room for improvement in these areas.
Wi-Fi
At Atlanta Evergreen Lakeside Resort, mixed impressions have surfaced regarding the WiFi service. On the positive side, some guests indicated that both the WiFi and air conditioning worked fine with one mentioning great reception on the balcony. However, other reviews pointed out that WiFi access comes with a daily charge, typically around $15 per day. There were surprise charges noted by several guests, who expressed frustration over having to pay for WiFi. Network coverage was described as spotty by some visitors, adding to their dissatisfaction. Overall, while basic internet functionality is available, the cost and inconsistent coverage left several guests facing unexpected inconveniences.
Gym
The gym at the Atlanta Evergreen Lakeside Resort receives mixed but generally positive feedback from guests. Many appreciate the new and functional facilities, highlighting the well-equipped nature of the fitness center. Although some reviews mention that the gym is small and not always in operation, its modern equipment and functionality seem to satisfy the needs of those looking for a decent workout during their stay. Overall, while there is room for improvement, the gym serves as a competent fitness option for guests.
Pool
The pool scene at Atlanta Evergreen Lakeside Resort garnered mixed feedback in guest reviews. Positively, the resort boasts multiple pools, including indoor and outdoor options, heated pools and a spa that attracted numerous families. Guests particularly appreciated the warm and welcoming temperature of the pools. Many described the outdoor pool as great, lovely and beautiful, making it a highlight of their stay. The poolside food and bar also received praise, adding to the overall enjoyable atmosphere.
However, several concerns were raised regarding cleanliness and maintenance. The indoor pools were frequently cited as being cloudy and in need of care with some guests noting that the indoor pool needed refurbishing. Cleanliness was a recurring issue with reports of the pool area being unkempt, dirty and overcrowded. There were also mentions of a lack of towels for extended periods and delays in cleaning services, detracting from the overall experience.
Despite these issues, the general consensus is that the pool amenities are impressive when well-maintained, offering relaxation and fun for both families and individual travelers. The combination of picturesque outdoor settings and appealing poolside services contribute to a positive stay at the resort.
Family
Atlanta Evergreen Lakeside Resort is an idyllic retreat for families, boasting comfortable accommodations that cater specifically to groups. The resort stands out as a prime location for family reunions and gatherings, offering a variety of amenities designed to keep both kids and adults entertained. The pool area is particularly popular among young guests with many children delighting in the chance to splash around and relax. However, the number of children in the pool areas can sometimes be overwhelming.
Dining options, such as the poolside grill, receive positive remarks for their good food, enhancing the overall family-friendly vibe of the resort. Guests appreciate the beautiful facility and the scenic lake views that contribute to a memorable stay.
While some rooms may have smaller spaces and limited balcony views, the overall experience at Atlanta Evergreen Lakeside Resort is described as great for families. The location is highlighted as perfect for a family stay with various activities in the surrounding area, including a visit to see dinosaurs, adding to the appeal.
There are, however, suggestions for improvements, such as enhancing family amenities and ensuring the pool areas are kept clean. Despite these minor issues, the resort remains a favored destination for those looking to relax and reconnect with family in a picturesque setting.
Golf
The golf experience at Atlanta Evergreen Lakeside Resort receives high praise from guests, especially those enthusiastic about golf outings. The facilities are highlighted as nice, clean and well-maintained, making them great for both long-time golfers and newcomers. Visitors appreciate the continuous improvements to the golf amenities, contributing to an enjoyable and satisfying golfing experience. The resort effectively caters to golfing parties, ensuring a seamless and pleasant outing for all golfers.
4 Star
Atlanta Evergreen Lakeside Resort has received a range of guest reviews reflecting various aspects of its offerings. The property is notably large, providing guests with an expansive area to enjoy. Guests have often praised the beautiful view of the pool, making it a highlight of their stay. The overall service has been described as above average, which adds a positive touch to the experience.
However, there are areas where the hotel falls short of the four-star standard it advertises. Some guests found the amenities lacking for a hotel of its claimed rating, noting that in-room coffee service resembled that of a more budget-conscious establishment like Motel 6. The cleaning service has been described as standard-fare, contributing to a basic-Marriott experience rather than an exceptional one. While the promise of a four-star stay entices many, some visitors expected better from a Marriott-affiliated property.
Business
Atlanta Evergreen Lakeside Resort generally receives positive feedback for its suitability for business travelers, particularly highlighting its quiet atmosphere, which is conducive to focused work and productive days. Its facilities, such as spacious ballrooms and conference areas, are frequently praised for being ideal settings for professional events. Despite some comments indicating that front desk staff can appear overwhelmed and that the resort may face challenges in delivering consistent customer service during activities and events, the involvement of Marriott management suggests a level of credibility and reliability. Overall, the resort is seen as a solid choice for hosting conferences and business functions, providing an environment that supports professional needs.
Accessible
Atlanta Evergreen Lakeside Resort offers accessible rooms upon request, though guests noted some challenges. The distance to accessible rooms from the elevator was mentioned as being quite far, which may be a concern for those with mobility issues. There were reports of specific handicap rooms lacking hot water and comments on the doors not being user-friendly for people with disabilities. Despite these concerns, it’s worth mentioning that the availability of accessible rooms is a positive aspect. However, some common areas like elevators and halls were noted as needing more frequent cleaning and there were mentions of bugs in some rooms.
Heated Pool
The heated pool facilities at Atlanta Evergreen Lakeside Resort receive mixed feedback. Some guests appreciate the availability of a heated pool, noting that the pool is warm and inviting. Others, however, mention that the indoor heated pool, spa and hot tub often face operational issues with instances of the heater not functioning and the indoor pool being closed. Additionally, a few guests noted that the chlorine levels were excessively strong, causing discomfort. Despite the advertised heated outdoor pool, some visitors found it to be colder than expected.
Outdoor Pool
The outdoor pool at Atlanta Evergreen Lakeside Resort receives a mix of feedback from guests. Many find the heated pool to be a delightful feature, describing it as beautiful and nicely organized. It’s a popular spot for families, often bustling with activity. The pool area, generally appreciated for its cleanliness, adds to the overall good impression with guests highlighting the pool as very nice and great. However, there are some concerns, such as occasional issues with maintenance, including broken outdoor games and an unkept pool area at times. Despite these minor drawbacks, the outdoor pool remains a favored amenity among visitors, providing enjoyable moments for those who choose to use it.
Indoor Pool
The indoor pool at Atlanta Evergreen Lakeside Resort is a popular feature among guests with many highlighting it as a standout amenity of their stay. The indoor heated pool provides a comfortable swimming experience and the hot tub is often mentioned as a relaxing complement. Guests appreciate the convenience of accessing the pool from indoors, allowing for year-round usage. However, there are some areas in need of attention. Several reviews indicate that the pool and its facilities require repairs and there have been concerns about high chlorine levels causing discomfort. Despite these issues, the overall sentiment towards the indoor pool is positive with its accessibility and warmth being notable perks.
Honeymoon
Atlanta Evergreen Lakeside Resort provides an ideal destination for honeymooners and couples celebrating special occasions such as anniversaries. The resort offers specialized honeymoon cottages designed to enhance the romance and privacy of guests. Honeymooners have praised their overall experience, noting the perfect setting for a romantic getaway. The resort's comprehensive amenities specifically cater to couples, making it a favored choice for a memorable honeymoon. With its picturesque setting and tailored facilities, the Atlanta Evergreen Lakeside Resort stands out as a top pick for couples seeking a beautiful and intimate retreat.
Luxury
The Atlanta Evergreen Lakeside Resort offers a mix of luxury and memorable experiences with highlights including luxury facilities and a property that's impressively vast. Guests have appreciated the overall good experience, particularly noting the beautiful park scenery and convenient facilities such as the Starbucks on site. Some visitors have even chosen it for special occasions like honeymoons, seeking a luxurious experience.
However, there are contrasting opinions about the hotel’s upkeep. Some guests felt that the cleanliness of the rooms left much to be desired with reports of finding bugs and rooms not being well-maintained. Additionally, there were mentions of an unexpected extra charge for room internet access, hinting at some dissatisfaction with value for money.
While the resort’s luxury aspects and amenities impressed some, others expected more from a four-star Marriot property, finding it only slightly above average. Nonetheless, its scenic surroundings and luxury touches do offer a significant appeal for visitors.
Romantic
Atlanta Evergreen Lakeside Resort offers an idyllic setting for a romantic getaway, providing tranquility and peaceful surroundings. Guests appreciate the romantic views and the appealing trail elements that enhance the overall experience. The resort's dinner at Waterside is particularly highlighted as awesome with nice music in the restaurant adding to the inviting atmosphere for couples. Notably, it serves as a perfect backdrop for anniversaries and honeymoons, frequently cited as very romantic by visiting couples. The heated pool contributes to the relaxation, making it a great choice for a romantic escape.
Dog Friendly
The Atlanta Evergreen Lakeside Resort is accommodating to pets with specific areas and a pet-friendly floor dedicated to ensuring a comfortable stay for guests traveling with their furry companions. The hotel is situated in a dog-friendly area that caters to pets, making it easier for guests to navigate with their dogs. Pets are welcome, though there is a $100 pet fee and some guests noted that the pet policies could benefit from clearer communication and better enforcement. Despite minor issues such as occasional barking from neighboring dogs, the overall environment is geared towards being pet friendly and includes designated dog areas for convenience.
Yes, Atlanta Evergreen Lakeside Resort has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Outdoor Pool.
No, a spa isn't available at Atlanta Evergreen Lakeside Resort.
Yes, Atlanta Evergreen Lakeside Resort welcomes dogs.
No, parking facilities aren't available at Atlanta Evergreen Lakeside Resort.