BIG4 Strahan Holiday Retreat
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Summary of reviewsNestled in the picturesque town of Strahan, BIG4 Strahan Holiday Retreat is widely praised for its prime location and family-friendly atmosphere. The retreat's proximity to the town center, esplanade, national parks, local restaurants, shops and the beach makes it an ideal base for exploring the area. The property is surrounded by lush greenery and a nearby creek, providing a tranquil and scenic setting with well-maintained and quiet grounds.
Accommodation options are noted for their comfort, cleanliness and spaciousness. The cabins and cottages, often nestled among trees and shrubs, are designed with family gatherings and group stays in mind. They feature well-equipped kitchens, spacious lounges, comfortable bedding and functional bathrooms. Despite minor maintenance issues in some older rooms, guests appreciate the overall comfort and tidiness of the accommodations.
Cleanliness is a standout feature with many guests describing the cabins and rooms as spotlessly clean and well-maintained. The park grounds add to the scenic appeal, offering a charming and natural environment that enhances the overall experience.
The staff at BIG4 Strahan Holiday Retreat receive high praise for their friendliness, professionalism and willingness to assist guests. Their cheerful and accommodating demeanor contributes significantly to the overall positive experience. Although there were occasional mentions of staff stress and the need for additional training, the majority of feedback highlights the staff's excellent customer service and helpful local information.
Parking is highly convenient with guests appreciating the ability to park right at their front door, making it easy to unload luggage and enhancing the overall convenience of their stay. The availability of ample parking space, including undercover car parks for cottages, is an added benefit.
However, the WiFi service receives consistent criticism for its unreliability, weak signal and overall poor performance, often frustrating guests who rely on internet connectivity.
Despite varied opinions on the beds with some finding them very comfortable and others experiencing issues with size and firmness, the general sentiment is positive. The availability of electric blankets, ample pillows and blankets and the overall cleanliness and coziness of the accommodation contribute to a pleasant stay for most guests.
Overall, BIG4 Strahan Holiday Retreat stands out as a top choice for visitors seeking both relaxation and convenience, offering clean and comfortable accommodations, a scenic and tranquil setting and friendly and attentive staff.
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Accommodation options are noted for their comfort, cleanliness and spaciousness. The cabins and cottages, often nestled among trees and shrubs, are designed with family gatherings and group stays in mind. They feature well-equipped kitchens, spacious lounges, comfortable bedding and functional bathrooms. Despite minor maintenance issues in some older rooms, guests appreciate the overall comfort and tidiness of the accommodations.
Cleanliness is a standout feature with many guests describing the cabins and rooms as spotlessly clean and well-maintained. The park grounds add to the scenic appeal, offering a charming and natural environment that enhances the overall experience.
The staff at BIG4 Strahan Holiday Retreat receive high praise for their friendliness, professionalism and willingness to assist guests. Their cheerful and accommodating demeanor contributes significantly to the overall positive experience. Although there were occasional mentions of staff stress and the need for additional training, the majority of feedback highlights the staff's excellent customer service and helpful local information.
Parking is highly convenient with guests appreciating the ability to park right at their front door, making it easy to unload luggage and enhancing the overall convenience of their stay. The availability of ample parking space, including undercover car parks for cottages, is an added benefit.
However, the WiFi service receives consistent criticism for its unreliability, weak signal and overall poor performance, often frustrating guests who rely on internet connectivity.
Despite varied opinions on the beds with some finding them very comfortable and others experiencing issues with size and firmness, the general sentiment is positive. The availability of electric blankets, ample pillows and blankets and the overall cleanliness and coziness of the accommodation contribute to a pleasant stay for most guests.
Overall, BIG4 Strahan Holiday Retreat stands out as a top choice for visitors seeking both relaxation and convenience, offering clean and comfortable accommodations, a scenic and tranquil setting and friendly and attentive staff.
Aparthotel with Parking
This aparthotel offers convenient parking as part of its holiday retreat amenities. It is well-suited for travelers seeking self-contained accommodation with easy access for their vehicles.
Aparthotel Taking Steps Towards Sustainability
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Guest Reviews
Nestled in the picturesque town of Strahan, the BIG4 Strahan Holiday Retreat earns high praise for its ideal location and family-friendly atmosphere. Guests consistently highlight the property's convenience, noting its proximity to the town center, esplanade and national parks. The retreat’s natural setting, surrounded by lush greenery and a nearby creek, provides a tranquil environment that complements its well-maintained, quiet grounds.
Travelers appreciate the ease of access to local amenities such as restaurants, shops and the beach, often just a short walk or drive away. The central location proves especially useful for those looking to explore the area, including the scenic Gordon River Cruises.
Accommodation options are noted for their comfort and cleanliness, featuring amenities like well-equipped kitchens, spacious lounges and comfortable bedding. Families find the retreat particularly suitable with ample space in the houses and cabins designed to accommodate groups.
Staff at the retreat also receive commendations for their helpfulness and professionalism, ensuring a smooth check-in and check-out process. With such positive feedback on its prime location and pleasant surroundings, the BIG4 Strahan Holiday Retreat stands out as a top choice for visitors seeking both relaxation and convenience.
BIG4 Strahan Holiday Retreat offers clean and tidy accommodations with all necessary facilities. Guests appreciated the spacious and well-maintained rooms, finding them comfortable for family gatherings and group stays. The cabins and cottages boast open designs and are often nestled among trees and shrubs, providing a serene environment. Visitors highlighted the superb layout and facilities, including game rooms for family entertainment and convenient kitchenettes for meal preparations. The bathrooms are generally good-sized with functional showers, albeit some units meant for disabled access could have better layout to prevent water spillage.
The location is praised for its convenience, being close to local attractions such as the Gordon River Cruises and providing a quiet, peaceful retreat. The on-site laundry facilities are a great addition for guests. Despite minor issues in some older rooms, the overall sentiment is positive with many noting the comfort of the beds and the spaciousness of the accommodations.
Visitors to BIG4 Strahan Holiday Retreat have varied opinions regarding the beds at the accommodation. On the positive side, numerous guests found the beds to be very comfortable, often highlighting the availability of electric blankets which added a delightful touch to their stay. Cleanliness and comfort were consistently praised with some guests mentioning the abundance of pillows and blankets available for added coziness. The spaciousness and cleanliness of the cabins, along with the well-equipped kitchenettes and air conditioning, were also appreciated.
However, not all reviews were favorable. A few guests remarked that the beds were either too small or too hard with some mentioning discomfort due to the mattress being either too soft or very hard. Issues such as cramped bed areas, outdated and small bathrooms and couches deemed uncomfortable by some guests were also noted. Despite these drawbacks, the setting was described as idyllic and the facilities were considered spotless and well-suited for large family groups.
While the experiences varied, many guests did manage to enjoy a good night's sleep at this retreat, even if their specified preferences were not always met.
BIG4 Strahan Holiday Retreat consistently receives praise for its impressive cleanliness and comfort. Guests frequently describe the cabins and rooms as spotlessly clean, tidy and well-maintained. Visitors appreciate the well-equipped kitchens, ample bedding and the overall comfort of the accommodations. The holiday retreat is noted for having good-sized, comfortable cabins and cottages with many guests highlighting the convenience of parking right at their front door.
The location of the retreat is also highly regarded, being close to the town center and local attractions, making it a convenient base for exploring Strahan. The park grounds add to the scenic appeal with some mentioning the charming setting surrounded by creeks and bushland.
Despite a few mentions of minor maintenance issues and occasional cleanliness oversights, the overwhelming sentiment is that the retreat is incredibly clean and accommodating. The facilities provided are generally adequate, ensuring guests have everything they need for a pleasant stay. Overall, the positive emphasis on cleanliness and comfort makes BIG4 Strahan Holiday Retreat a highly recommended choice for travelers looking for a neat and tidy accommodation.
The staff at BIG4 Strahan Holiday Retreat received commendable feedback for their friendliness and willingness to assist guests. Many reviews highlighted the staff's cheerful and chatty demeanor, making the overall experience more welcoming. Visitors consistently described the staff as accommodating, professional and obliging with specific praise for their helpful local information and excellent customer service.
Several reviewers appreciated receptionists who were welcoming and went out of their way to ensure comfort. Guests remarked on the staff's efforts to resolve issues, even when certain problems were beyond their control, such as those related to gas bottles. Acts of kindness, like sending a cap left behind, were also noted.
However, there were occasional reports of staff stress with some reviewers perceiving a need for additional training in manners and customer service for certain individuals. Despite these isolated incidents, the majority of the feedback emphasized a positive and friendly interaction with the staff, contributing significantly to the overall pleasant stay.
Guests staying at BIG4 Strahan Holiday Retreat have voiced consistent challenges with the WiFi service. Many reviews highlight that the internet connection is unreliable, often failing to work entirely in their accommodations. Some mentioned that the WiFi connection was weak, patchy and unstable, making it difficult to access online content or even watch TV. Others pointed out that the quality of the internet was mediocre, leading to a frustrating online experience. Despite the advertised free WiFi, many travelers found it did not meet their expectations with complaints about it being non-functional in cabins and other areas.
Parking at BIG4 Strahan Holiday Retreat is highly convenient for guests with many highlighting the easy accessibility and proximity to their accommodations. Guests appreciated being able to park right at the front door of their units with those booking cottages noting the availability of ample parking space, sometimes even for two cars. The cottages often come with attached undercover car parks, adding extra convenience and protection for vehicles. The ease of parking made it simple for guests to unload luggage directly outside their units, enhancing the overall convenience of their stay. Private parking is also mentioned and additional amenities such as coin-operated laundry facilities are available, further contributing to the practicality of the parking setup.
Location Show Map
Location
Travelers appreciate the ease of access to local amenities such as restaurants, shops and the beach, often just a short walk or drive away. The central location proves especially useful for those looking to explore the area, including the scenic Gordon River Cruises.
Accommodation options are noted for their comfort and cleanliness, featuring amenities like well-equipped kitchens, spacious lounges and comfortable bedding. Families find the retreat particularly suitable with ample space in the houses and cabins designed to accommodate groups.
Staff at the retreat also receive commendations for their helpfulness and professionalism, ensuring a smooth check-in and check-out process. With such positive feedback on its prime location and pleasant surroundings, the BIG4 Strahan Holiday Retreat stands out as a top choice for visitors seeking both relaxation and convenience.
Rooms
The location is praised for its convenience, being close to local attractions such as the Gordon River Cruises and providing a quiet, peaceful retreat. The on-site laundry facilities are a great addition for guests. Despite minor issues in some older rooms, the overall sentiment is positive with many noting the comfort of the beds and the spaciousness of the accommodations.
Beds
However, not all reviews were favorable. A few guests remarked that the beds were either too small or too hard with some mentioning discomfort due to the mattress being either too soft or very hard. Issues such as cramped bed areas, outdated and small bathrooms and couches deemed uncomfortable by some guests were also noted. Despite these drawbacks, the setting was described as idyllic and the facilities were considered spotless and well-suited for large family groups.
While the experiences varied, many guests did manage to enjoy a good night's sleep at this retreat, even if their specified preferences were not always met.
Cleanliness
The location of the retreat is also highly regarded, being close to the town center and local attractions, making it a convenient base for exploring Strahan. The park grounds add to the scenic appeal with some mentioning the charming setting surrounded by creeks and bushland.
Despite a few mentions of minor maintenance issues and occasional cleanliness oversights, the overwhelming sentiment is that the retreat is incredibly clean and accommodating. The facilities provided are generally adequate, ensuring guests have everything they need for a pleasant stay. Overall, the positive emphasis on cleanliness and comfort makes BIG4 Strahan Holiday Retreat a highly recommended choice for travelers looking for a neat and tidy accommodation.
Staff
Several reviewers appreciated receptionists who were welcoming and went out of their way to ensure comfort. Guests remarked on the staff's efforts to resolve issues, even when certain problems were beyond their control, such as those related to gas bottles. Acts of kindness, like sending a cap left behind, were also noted.
However, there were occasional reports of staff stress with some reviewers perceiving a need for additional training in manners and customer service for certain individuals. Despite these isolated incidents, the majority of the feedback emphasized a positive and friendly interaction with the staff, contributing significantly to the overall pleasant stay.
Wi-Fi
Parking
No, BIG4 Strahan Holiday Retreat doesn't have any pool.
No, a spa isn't available at BIG4 Strahan Holiday Retreat.
No, BIG4 Strahan Holiday Retreat doesn't allow dogs.
Yes, parking facilities are available at BIG4 Strahan Holiday Retreat.
No, BIG4 Strahan Holiday Retreat doesn't have a gym.
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