Havila Hotel Geiranger stands out for its exceptional location, ideally positioned on the edge of the Geirangerfjord. Guests frequently praise the breathtaking views from most rooms and convenient proximity to local attractions, making it an ideal base for exploring the stunning landscape of Geiranger. The serene and picturesque setting ensures an immersive experience in nature's beauty.
The hotel's breakfast offerings receive high marks, featuring an extensive and varied buffet that caters to a wide range of dietary preferences. Guests enjoy the delicious and ample options in a spacious, scenic breakfast room with views over the fjord. Friendly and helpful staff further enhance the dining experience.
Dinner reviews are mixed with some guests appreciating the delicious dishes and harbor view, while others note limited menu options and occasional issues with food quality and temperature. Despite this, standout dishes like the fish cream soup and lamb shank receive praise and the dining experience is elevated by the charming restaurant setting.
Rooms at the hotel offer spaciousness and comfort, especially those with balconies showcasing stunning fjord views. Although some rooms feature modern renovated bathrooms, the overall decor is dated with worn-out furnishings and mechanical keys. Cleanliness is generally acceptable, though some improvements in thoroughness and updates are needed.
The staff at Havila Hotel Geiranger are predominantly praised for their friendliness and attentiveness, contributing positively to guests' stays despite occasional reports of less favorable interactions. The overall sentiment about the service remains positive.
While the free wifi is available, it suffers from frequent connectivity issues, resulting in a poor and unstable internet experience for guests. The family experience is mixed with the hotel lacking dedicated family rooms and some amenities, but it remains a feasible option for those traveling with children due to accommodating concierge service and connecting room availability.
The beds receive varied feedback; many guests find them comfortable, while others experience issues with narrow, hard or saggy mattresses. Updating the older beds could significantly enhance guest comfort.
Rated as both a four-star and a three-star hotel, Havila provides pleasant accommodations with spacious, clean rooms and beautiful views, though it's clear that modernization and refurbishment are needed in several areas to meet higher expectations. The hotel is also dog-friendly, allowing pets in guest rooms but not in common areas, catering well to dog owners.
Overall, while Havila Hotel Geiranger excels in location, breakfast and scenic views, there is room for improvement in room updates, dining consistency, wifi stability and family-specific amenities to fully meet guest expectations.