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Summary of reviewsWindsor House is highly praised for its strategic location, particularly suited for ferry travelers due to its proximity to the Cairnryan ferry terminal and its central position near Stranraer’s town center. Guests appreciate the quiet surroundings that still offer easy access to restaurants, shops, public transport and the picturesque waterfront. The ease of parking at the doorstep and the balance between a peaceful retreat and vibrant town life make it an ideal choice for short stays.
The quality of the accommodation at Windsor House consistently impresses guests. The rooms are noted for being clean, spacious and comfortable with modern and stylish interiors that blend traditional elements with contemporary comforts. Families find the large room sizes particularly ideal and general cleanliness is a major highlight, thanks to the diligent cleaning staff. Essential in-room amenities like hot water, TV, kettles and ample towels contribute to a comfortable stay. The self-check-in system adds to the convenience, making the stay hassle-free.
Despite the overall positive feedback, the lack of breakfast options is a noted shortcoming. Guests often expected a bed-and-breakfast experience and were surprised by the absence of morning meal provisions, leading some to seek breakfast alternatives in the town. Small provisions like coffee and biscuits were appreciated but deemed insufficient by those looking for a more substantial start to their day.
The friendliness and helpfulness of the staff are consistently praised, enhancing the guest experience. The owner and other staff members receive commendations for their quick and efficient communication, as well as their accommodating nature. Although there is no on-site staff or reception desk, the clear instructions for accessing rooms ensure a smooth experience. Guests appreciate the welcoming atmosphere created by the staff, who are readily available via phone to assist with any issues.
Wi-Fi connectivity at Windsor House receives mixed reviews. While some guests enjoyed excellent internet service, others faced challenges with slow or non-functional connections and difficulties with network access. The experiences vary and potential visitors should be aware of the possibility of inconsistent connectivity.
The beds at Windsor House are frequently highlighted as exceptionally comfortable with high-quality mattresses and bedding contributing to a restful stay. Positive remarks about the comfortable and inviting beds significantly outnumber the occasional criticisms regarding lumpy or squeaky beds. The general consensus is that the quality of the beds, combined with the fresh and pleasant-smelling linens, enhances the overall comfort and luxury feel.
In summary, Windsor House offers a clean, comfortable and conveniently located accommodation experience with friendly and helpful staff contributing to a pleasant stay. While the absence of breakfast options and inconsistent Wi-Fi are noted drawbacks, the overall value for money and high standards of comfort and cleanliness make it a favorable choice for many visitors. Show more
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Cheap Guest House
Small Guest House
3-Star Guest House
Room Types
Single Room with Private BathroomThe single room features soundproof walls, an electric kettle, as well as a private bathroom boasting a shower and a hairdryer. This single room offers a tiled floor and a flat-screen TV. The unit has 1 bed.
King RoomThe spacious double room provides soundproof walls, an electric kettle, as well as a private bathroom featuring a shower and a hairdryer. This double room features a tiled floor and a flat-screen TV. The unit offers 1 bed.
King Room with Garden ViewThe spacious double room provides soundproof walls, an electric kettle, as well as a private bathroom featuring a shower and a hairdryer. The unit offers 1 bed.
Family Room with ShowerThe family room features soundproof walls, an electric kettle, as well as a private bathroom boasting a shower and a hairdryer. This family room offers a tiled floor and a flat-screen TV. The unit has 3 beds.
Deluxe Family RoomThe family room offers soundproof walls, an electric kettle, as well as a private bathroom boasting a shower and a hairdryer. The unit has 3 beds.
Small Double RoomThe double room offers soundproof walls, an electric kettle, as well as a private bathroom featuring a shower and a hairdryer. This double room features a tiled floor and a flat-screen TV. The unit offers 1 bed.
Guest Reviews
8.2
Very Good
Location
Nestled in a prime spot, Windsor House offers its guests exceptional convenience, making it an ideal choice for various travel needs. The hotel is strategically located near the Cairnryan ferry terminal, making it perfect for those catching early morning ferries. Its proximity to the town center of Stranraer also adds to its appeal, providing easy access to restaurants, shops and local amenities. Visitors appreciate the quiet yet central location, just a short walk from the bustling High Street and the easy access to public transport, including the train station.
Despite occasional difficulties in finding the hotel, guests commend the easy parking at the doorstep and the overall convenience for quick city exploration. The surrounding area is fairly quiet, contributing to a restful stay, while ensuring that everything needed is within easy reach, including the picturesque waterfront. Windsor House strikes a balance between offering a peaceful retreat and being close to the town's vibrant center.
In summary, the location of Windsor House is highly rated for its convenience, especially for ferry travelers, the proximity to Stranraer’s town center and the ease of accessing local facilities – making it a practical and comfortable choice for short stays.
Breakfast
Windsor House falls short in the breakfast department, receiving a range of comments regarding the lack of morning meal options. Many guests were surprised to find that no breakfast was included or available during their stay and some noted that clearer information about this could have been provided upon booking. A few guests expected a bed-and-breakfast experience and were disappointed by the absence of food facilities. While some mentioned small provisions like coffee and biscuits, the general consensus is that more substantial breakfast options would greatly improve the overall experience. The guests who looked forward to a hearty start to their day often found themselves needing to venture into town to find morning meals with a nearby Morrisons being a noted alternative.
Rooms
Windsor House offers an excellent accommodation experience with a focus on clean, spacious and comfortable rooms. Guests consistently praise the brilliant room sizes, noting that many rooms are larger than expected and ideal for families. Cleanliness is a recurring highlight with rooms often described as spotless and well-maintained. Renovations have resulted in modern, stylish interiors that blend traditional features with contemporary comfort.
The hotel provides exceptional value for money, especially for last-minute bookings. Many guests appreciate the modern amenities and well-decorated rooms. The self-check-in system receives positive feedback for its convenience and efficiency. Essential in-room facilities such as large bathrooms with hot water, TVs, kettles and ample towels are frequently mentioned.
The location is convenient, particularly for those catching an early ferry and is close to local services. Despite some minor issues such as small room sizes for single accommodations, occasional noise and slight draft concerns, the overall impression of Windsor House is overwhelmingly positive. The hotel offers a cosy, homely atmosphere and is highly recommended for future stays. Guests leave satisfied with the large, airy rooms and excellent standards of cleanliness, ensuring a comfortable and pleasant visit.
Beds
Windsor House has received numerous commendations for its exceptional bed quality, consistently described as very comfortable and inviting. Guests frequently highlight the spacious rooms and well-maintained cleanliness, enhancing their overall comfort. The hotel provides high-quality bedding and bath towels, contributing to a pleasant and restful stay. Numerous reviews emphasize the excellent quality of the mattresses with phrases like "the best mattress ever" and "the comfiest bed ever" underscoring guests' satisfaction.
Additional amenities such as plenty of sockets for charging devices and modern bathrooms with high-quality shower heads have also been appreciated. Many guests enjoyed the fresh, pleasant smell of the bed linens upon arrival, which added to the feeling of luxury.
However, there were occasional criticisms, including some beds being described as lumpy, squeaky or old and a few instances where the mattress quality was not up to par. Despite these occasional issues, the positive remarks far outweigh the negative, making Windsor House a favorable choice for those seeking comfort and cleanliness. The hotel's convenient location and overall value for money further enhance its appeal to visitors.
Cleanliness
Windsor House has garnered a strong reputation for its cleanliness, often highlighted in guest reviews. The property is consistently described as very clean with rooms that are spotless and well-maintained. Comfort is not sacrificed at Windsor House—it boasts clean, comfortable accommodations that are both warm and inviting.
Guests frequently commend the cleaning staff for their exceptional work, noting that the rooms are not only clean but also spacious, modern and nicely decorated. Many find the accommodation to offer great value for money with clean and comfortable rooms at a reasonable price. Additional praises include the hotel's strategic location and convenient amenities, making it an ideal choice for a pleasant and worry-free stay.
Even though a few minor aspects like the absence of shower gel or a preference for a later check-out time were mentioned, the overwhelmingly positive feedback focuses on the high standards of cleanliness and comfort provided by Windsor House. If spotless and comfortable accommodation at a reasonable price is what you're after, Windsor House appears to be a top contender.
Staff
Guests of Windsor House consistently praise the staff for their friendliness and helpfulness. The owner, often mentioned by name, along with other staff members, is commended for quick and efficient communication via text and email. The hosts are described as accommodating, responsive and always eager to assist with any issues, whether minor or urgent.
The atmosphere created by the staff is welcoming and personable. Guests particularly appreciated the warm greetings on arrival and the attentive service throughout their stay. The receptionists and cleaning staff receive high marks for their friendliness and dedication with special mentions for going the extra mile to meet guests' needs, such as providing secure storage for bicycles or facilitating an early check-in for a wedding.
Despite the absence of on-site staff and the absence of a reception desk, the clear and easy-to-follow instructions for accessing rooms ensured a smooth experience for most visitors. In cases where guests needed assistance, they found that staff could be easily reached by phone with prompt responses that resolved their issues efficiently.
Overall, the quality of the interactions with the staff at Windsor House appears to significantly enhance the guest experience, making the property a favored choice for many.
Wi-Fi
Windsor House offers a varied experience when it comes to Wi-Fi connectivity. Guests have highlighted that while some experienced excellent and good Wi-Fi, others faced challenges such as slow or non-functional internet connections. There were instances where the Wi-Fi network repeatedly dropped out, was difficult to access due to unrecognized passwords or lacked clear instructions for setup. While the internet service shows potential for being reliable, visitors should be prepared for the possibility of inconsistent connectivity.
No, Windsor house doesn't have any pool.
No, a spa isn't available at Windsor house.
No, Windsor house doesn't allow dogs.
No, parking facilities aren't available at Windsor house.