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Summary of reviewsThe Clarion Inn Strasburg - Lancaster is highly regarded for its strategic location in the heart of Amish country, offering an ideal base for exploring local attractions such as the Sight and Sound Theatre and Strasburg Railroad. Guests appreciate the hotel’s serene and picturesque setting, with close proximity to dining and shopping venues, including the popular Fireside Tavern.
The hotel's breakfast receives mixed reviews; however, many visitors appreciate the complimentary offerings such as eggs, sausage, and make-your-own waffles, particularly enjoying the sunroom setting and friendly service. Some suggestions for improvement include expanding variety and maintaining operational consistency.
Room accommodations are noted for their cleanliness and spaciousness, with guests frequently praising the comfort of the beds and tidy linens. While some furnishings are considered dated, the rooms provide a cozy and inviting atmosphere with convenient amenities. Issues concerning maintenance and housekeeping are present but are often mitigated by the overall cleanliness and upkeep of the property.
The staff at Clarion Inn are consistently commended for their exceptional friendliness and professionalism. Guests frequently remark on the attentive and helpful nature of the staff, with particular mentions of Marianne, Trisha, and Samuel for stellar service. This dedication to hospitality often enhances the guest experience, despite any facility-related shortcomings.
The pool and surrounding landscape are positively highlighted for their cleanliness and relaxing ambiance, offering a peaceful retreat for families and travelers. Comfortable beds are a consistent feature, contributing to a restful stay, though occasional variability in mattress preference is noted.
The hotel reflects a unique charm, blending historic character with modern amenities, providing good value for families and travelers. Its pet-friendly policy is a significant draw, allowing guests to bring their pets and enjoy ample outdoor space.
Overall, the Clarion Inn Strasburg - Lancaster provides a welcoming experience characterized by its prime location, comfortable accommodations, and noteworthy hospitality, appealing to those seeking a mix of tradition and comfort in a tranquil setting. Show more
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Categories
Dog Friendly Inn
This hotel is pet-friendly. Specific details on pet policies (allowed number of pets, weight limits, and pet fees) would need to be confirmed with the hotel directly.
Inn with Outdoor Pool
This hotel features an outdoor heated pool, making it a great choice for those looking to relax and swim. Its central location in Lancaster County provides easy access to Sight & Sound Theatres and the outlets.
Inn with Swimming Pool
Heated Pool Outdoor Pool
Business Inn
Inn with Parking
Inn with Gym
3-Star Inn
Inn where Extra Health & Safety Measures Have Been Taken
Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival? No
Do you perform temperature checks upon guests' arrivals? No
Do you ensure contactless check-in/check-out? Yes, through plexiglass structures in reception
Do the hotel's main entrance doors open automatically? No
Can guests access their room entrance directly from outside the hotel without entering the lobby? Yes, all rooms
Cleaning
Are the rooms left vacant for a minimum period of time after a guest checks out? No
Is there an option for no in-room housekeeping during a guest's stay? Yes
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals? No
Does the cleaning crew wear appropriate personal protective equipment? Yes
Do you sanitize the common areas? Yes, multiple times per day
Are guests' luggage and belongings disinfected upon arrival? No
Are luggage trolleys sanitized after each use? Yes
Do you sanitize guests' keys/cards? Yes
Do you provide thorough cleaning of the rooms? Yes
Are all employees trained and monitored to follow a cleaning protocol? Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus? Yes
Do you disinfect high touch areas in guest rooms including light switches and door handles? Yes
Limitations
Are elevator rides limited? There are no elevators
Is furniture in public areas arranged to allow more space for distancing? No
Are guest rooms allowed to be accessed until check-in after they were cleaned? No
Does the hotel operate at a limited capacity? No
Does the hotel accept domestic bookings only? No
Do you allow people who don't stay or work at the hotel to enter its premises? No
Do you allow people who don't stay at the hotel to enter the rooms? No
Have you altered check-in / check-out hours to allow more time between departures and arrivals? No
Accessories
Do you provide medical kits (masks, gloves and sanitizer) to the staff? Yes
Do you provide medical kits (masks, gloves and sanitizer) to the guests? No
Do you provide disinfecting wipes in each room? No
Are there hand sanitizing stations throughout the hotel? Yes
Is there a sanitizing sprayer for shoes outside each room? No
Do you have any signage in lobbies to remind guests to maintain social distancing protocols? Yes
Do you use physical distancing markers? Yes
Do you use delivery robots to get stuff to guests' rooms? No
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)? Yes
If there are central air-conditioning/heating/ventilation systems, is air recirculation prevented? No
Are rugs removed from guest rooms? No
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens? Yes
Are air purification and sanitization devices installed? No
Are linens, towels and laundry washed in accordance with the official guidelines? Yes
Food & Beverage Service
Do you offer pre-made boxed meals to guests? No
Do you offer single-serve options instead of buffets for breakfast? No
Do you offer contactless delivery for in-room dining? No
Has there been a person appointed to supervise the correct implementation of the measures? Yes
Do you check temperature for all onsite staff on a scheduled basis? No
Do your staff practice social distancing guidelines? Yes
Are there dedicated isolation zones on property? No
Answers last updated by Clarion Inn Strasburg - Lancaster
Double Room with Two Double Beds - Non-SmokingThis room features 2 double beds, a refrigerator, microwave and free Wi-Fi.
King Room - Non-SmokingThis spacious room features a king-size bed and cathedral ceilings.
Queen Room with Two Queen Beds - Pet FriendlyThis spacious room features 2 queen-size beds, flat-screen TV, a refrigerator, microwave and free Wi-Fi.
Standard Queen Room with Two Queen Beds - Ground FloorThis double room has a cable TV.
Standard Queen Room with Two Queen Beds - Upper FloorThis double room features a cable TV.
Queen Room with Two Queen Beds - Accessible/Non-Smoking The quadruple room features a tea and coffee maker, a seating area, a safe deposit box, heating, as well as a TV with cable channels. The unit has 2 beds.
Double Room - Non-SmokingThe double room offers a minibar and a wardrobe. The unit has 1 bed.
Efficiency King Suite with One King Bed- Non- smokingThe unit offers 1 bed.
Queen Suite with Two Queen Beds - Non-Smoking
King Suite - Non-Smoking
Queen Suite with Two Queen Beds - Non-Smoking
Superior King Suite - Non-Smoking
Guest Reviews
6.9
Rated
Location
Nestled in the heart of Amish country, the Clarion Inn Strasburg - Lancaster boasts a prime location that caters to both relaxation and exploration. Its strategic placement makes it an ideal base for visiting popular attractions such as the Sight and Sound Theatre, and the renowned Strasburg Railroad. Guests appreciate the hotel's proximity to Amish farms, offering picturesque views and a tranquil atmosphere away from the hustle and bustle of major roads. Although situated in a serene and quiet area, the hotel remains conveniently close to vibrant dining options and shopping venues, with numerous restaurants and outlets within easy reach. Additionally, the nearby Fireside Tavern receives high praise as a top dining spot. Whether seeking a getaway to admire the scenic Amish landscapes or planning to explore the theater and local attractions, the hotel’s location is repeatedly highlighted as being excellent for various itineraries.
Breakfast
The breakfast experience at Clarion Inn Strasburg - Lancaster appears to vary greatly among guests. On the positive side, many appreciated the availability of a complimentary breakfast with a decent mix of hot and cold options. Guests often mentioned enjoying items like eggs, sausage, potatoes, and make-your-own waffles, with some noting the pleasant atmosphere of the breakfast room and the friendly service. The sunroom setting for breakfast was also appreciated, adding a charming touch to the meal.
However, the breakfast fell short for several visitors who found it lacking in variety and quality. Common criticisms included insufficient selections, with some guests disappointed by the limited options such as just yogurt, muffins, and coffee in a grab-and-go format. A few visitors pointed out operational issues, like waffle makers that didn't work and missing basics such as butter or forks. Some guests were particularly dissatisfied with the breakfast during busy periods, noting that items would run out quickly.
Overall, while there is a segment of guests who found the breakfast to be a satisfying start to their day, there are consistent suggestions for improving the selection and quality to cater to all tastes.
Rooms
Nestled in the charming area of Strasburg - Lancaster, the Clarion Inn offers accommodation that is highlighted by its cleanliness and spaciousness. Guests often appreciate the size of the rooms, which are notably larger than typical hotel offerings, providing a comfortable and cozy atmosphere for travelers. Many find the beds particularly comfortable, contributing to a restful stay.
The hotel rooms are generally clean and well-kept, with reviewers frequently mentioning tidy bedding and linens. The presence of two sinks in some rooms is a convenient touch for visitors, as is the well-maintained bathroom. Although the style of the furnishings might be considered dated, they are generally functional and the rooms retain a warm, inviting feeling.
Located close to key attractions and dining options, the inn is strategically positioned for those wishing to explore the area. The surrounding grounds are spacious and provide a relaxing environment that complements the quietness found within the rooms themselves. While some visitors noted areas that could benefit from updating, the overall guest experience continues to be largely positive, proving the Clarion Inn to be a reliable choice for accommodation in the Lancaster area.
Beds
Guests at the Clarion Inn Strasburg - Lancaster often highlight the comfort and cleanliness of the beds. Many reviewers describe the beds as comfortable, with some labeling their experience as super cozy, ensuring a good night's sleep. The mattresses generally receive praise, and the linens and bedding are mentioned positively, contributing to guests' overall satisfaction. The spacious rooms often include clean and comfy beds, which some guests note as being particularly nice. However, experiences vary, with a few guests encountering issues such as overly soft or lumpy mattresses and other minor bedding concerns. Despite these occasional setbacks, the prevailing sentiment suggests that beds at the Clarion Inn offer a generally pleasant and restful experience for travelers.
Cleanliness
Clarion Inn Strasburg - Lancaster receives mixed reviews regarding the cleanliness and condition of its facilities. On the positive side, many guests appreciate the cleanliness and comfort of their rooms, noting clean linens, comfortable beds, and an overall tidy appearance. The hotel's landscaping and property are often described as well-maintained, creating a pleasant and relaxing environment. The rooms are generally spacious, with amenities such as refrigerators that guests find convenient.
However, there are several critiques that cannot be overlooked. Issues with outdated interiors, including worn-out furniture, torn wallpaper, and carpets in need of repair, tarnish the hotel’s reputation. Some visitors faced unpleasant experiences with housekeeping, citing unclean bathrooms, mold, unpleasant odors, and even dead bugs in rooms. Maintenance concerns extend beyond guest rooms to the overall property, with reports of chipped paint and parts of the building requiring upgrades.
Despite these challenges, guests frequently praise the friendliness and accommodating nature of the staff, which enhances their stay. While some reviews acknowledge areas needing improvement, others find the hotel to be a clean and comfortable choice for travelers, with its convenient location and safe environment adding value to the experience.
Staff
The overall impression of the staff at Clarion Inn Strasburg - Lancaster is overwhelmingly positive, with guests frequently highlighting their friendliness, professionalism, and helpfulness. From check-in to check-out, the hotel staff appears consistently courteous and accommodating, offering guests a warm welcome and ensuring a comfortable stay. Reception desk personnel are repeatedly commended for being not only polite and pleasant but also knowledgeable about local attractions, adding to the guest experience by offering directions and helpful tips.
Marianne, Trisha, and Samuel, in particular, are noted for their exceptional service, ensuring guests feel at ease and cared for throughout their stay. Whether it's resolving issues when guests lock themselves out of their rooms or providing timely assistance and thorough information, the staff demonstrates remarkable attentiveness. A 24-hour coffee machine at the reception adds a thoughtful touch, and the presence of a nearby restaurant also reportedly enhances the guests' experience.
Guests appreciate the service so much that it sometimes overcomes any disappointments with facilities considered somewhat rundown, emphasizing that the quality staff significantly elevates the overall hospitality experience. Whether interacting with front desk personnel, cleaning staff, or any other member of the team, visitors often leave praising the genuine warmth and efficiency of everyone they encounter. The commitment to making guests feel comfortable is crystal clear; the dedicated service undoubtedly becomes a memorable part of the stay at this Lancaster gem.
Pool
The Clarion Inn Strasburg - Lancaster has received numerous positive mentions regarding its pool, highlighting its well-maintained and clean facilities. Guests frequently describe the pool as nice, warm, and relaxing, with a couple of reviews specifically noting the appealing combination of the pool and sauna. The surrounding area and landscape are often praised for their beauty and cleanliness, contributing to an overall enjoyable environment. Patrons appreciate the peaceful setting and its proximity to local attractions, like the nearby restaurant and tavern. While some visitors encountered issues with pool availability, many agree on its being a highlight of their stay, with families and teenagers finding the pool area especially delightful. Despite occasional complaints about closures, the overall consensus lauds the pool as a refreshing addition to the hotel experience.
3 Star
Clarion Inn Strasburg - Lancaster offers a unique experience, with a distinct charm seen in features such as crown molding and wood trim, providing a refreshing departure from typical hotel designs. Many guests appreciated the convenient location, particularly for visits to the nearby Sights and Sounds theater, making it a worthwhile choice for travelers interested in exploring local attractions. The hotel blends historic character with practical amenities, offering great value for money, particularly highlighted by their enticing breakfast options, which are seen as a five-star meal at three-star prices.
Guests spoke highly of the atmosphere and staff, contributing to an overall pleasant stay. Despite some criticisms regarding cleanliness and limited breakfast choices, several guests reported excellent experiences during their multi-night stays. For those seeking affordable accommodation with character, Clarion Inn provides a compelling option that combines tradition with comfort and efficient service at a reasonable price.
Dog Friendly
Clarion Inn Strasburg - Lancaster stands out as a welcoming destination for travelers with pets, as it's one of the few hotels in the area that warmly accommodates furry companions. Guests consistently appreciate the hotel's pet-friendly policies, with designated rooms specifically for guests with pets and ample outdoor spaces, including yard areas and gazebos, that provide convenience and comfort for pet owners. While some guests noted an unexpected pet charge, the overall feedback highlights the ease and convenience of bringing pets along. Despite the hotel's lack of an elevator, which can pose challenges for those with mobility issues, visitors are encouraged to request ground-floor rooms during reservations. The hotel's offering of both hot and cold food selections, alongside its friendly and accommodating staff, further contributes to a comfortable and enjoyable stay for both humans and their four-legged friends.
Yes, Clarion Inn Strasburg - Lancaster has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
No, a spa isn't available at Clarion Inn Strasburg - Lancaster.
Yes, Clarion Inn Strasburg - Lancaster welcomes dogs.
Yes, parking facilities are available at Clarion Inn Strasburg - Lancaster.