Wessex Hotel
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsThe Wessex Hotel enjoys a fantastic central location in the town of Street, making it an ideal base for shopping enthusiasts and explorers of nearby attractions such as Clarks Village, Glastonbury, Millfield School and the Bath & West Show. The hotel is praised for its proximity to dining options and convenience stores, along with ample parking space. Guests frequently describe the location as superb, ideal and central.
The breakfast experience at the Wessex Hotel generally receives positive feedback. Guests appreciate the variety of options available, including a well-cooked Full English breakfast and the friendly service that enhances the dining atmosphere. Despite some occasional issues with food quality, most guests describe breakfast as lovely, fantastic and delicious.
Dinner reviews are more mixed despite many guests enjoying good food at reasonable prices when the on-site restaurant is open. The limited dinner menu offers decent choices and the staff's friendliness and helpful recommendations for local dining alternatives are appreciated.
Guest rooms at the Wessex Hotel are often noted for their spaciousness and cleanliness. Many guests find the rooms comfortable and well-appointed with ample amenities. However, some reviews mention dated decor, tired furnishings and the need for modernization in certain areas. Despite these criticisms, the rooms are consistently described as clean with some newly decorated elements.
The cleanliness of the hotel garners praise with many guests highlighting spotless, well-maintained rooms. Friendly and attentive staff further enhance the experience, although there are some isolated reports of substandard cleaning. Overall, the cleanliness meets the general expectations of guests seeking a comfortable stay.
The staff at Wessex Hotel consistently receive glowing reviews for their friendliness, professionalism and dedication. Guests frequently commend the team for being exceptionally accommodating and providing a welcoming atmosphere, contributing significantly to the overall positive experience.
The hotel's WiFi, however, tends to receive negative feedback with many guests citing issues with weak or erratic connectivity, particularly in the bedrooms. While some found the WiFi reliable in the reception area, its inconsistency remains a notable drawback.
Bed quality at the hotel varies among guests. While many praise the comfort and spaciousness, others report issues with hard or lumpy mattresses and inadequate support. This inconsistency suggests room for improvement to ensure a uniformly comfortable sleep experience for all guests.
As a three-star establishment, the Wessex Hotel shows its age with dated decor and cosmetic wear. Despite this, the friendly staff and good food contribute positively to the overall experience. The hotel is especially suitable for groups and those balancing reasonable expectations with its three-star rating.
The Wessex Hotel's dog-friendly facilities stand out with thoughtful touches such as special sausages for pets, attention from staff and the flexibility to have breakfast with dogs. These amenities make the hotel an excellent choice for pet owners.
Categories
The breakfast experience at the Wessex Hotel generally receives positive feedback. Guests appreciate the variety of options available, including a well-cooked Full English breakfast and the friendly service that enhances the dining atmosphere. Despite some occasional issues with food quality, most guests describe breakfast as lovely, fantastic and delicious.
Dinner reviews are more mixed despite many guests enjoying good food at reasonable prices when the on-site restaurant is open. The limited dinner menu offers decent choices and the staff's friendliness and helpful recommendations for local dining alternatives are appreciated.
Guest rooms at the Wessex Hotel are often noted for their spaciousness and cleanliness. Many guests find the rooms comfortable and well-appointed with ample amenities. However, some reviews mention dated decor, tired furnishings and the need for modernization in certain areas. Despite these criticisms, the rooms are consistently described as clean with some newly decorated elements.
The cleanliness of the hotel garners praise with many guests highlighting spotless, well-maintained rooms. Friendly and attentive staff further enhance the experience, although there are some isolated reports of substandard cleaning. Overall, the cleanliness meets the general expectations of guests seeking a comfortable stay.
The staff at Wessex Hotel consistently receive glowing reviews for their friendliness, professionalism and dedication. Guests frequently commend the team for being exceptionally accommodating and providing a welcoming atmosphere, contributing significantly to the overall positive experience.
The hotel's WiFi, however, tends to receive negative feedback with many guests citing issues with weak or erratic connectivity, particularly in the bedrooms. While some found the WiFi reliable in the reception area, its inconsistency remains a notable drawback.
Bed quality at the hotel varies among guests. While many praise the comfort and spaciousness, others report issues with hard or lumpy mattresses and inadequate support. This inconsistency suggests room for improvement to ensure a uniformly comfortable sleep experience for all guests.
As a three-star establishment, the Wessex Hotel shows its age with dated decor and cosmetic wear. Despite this, the friendly staff and good food contribute positively to the overall experience. The hotel is especially suitable for groups and those balancing reasonable expectations with its three-star rating.
The Wessex Hotel's dog-friendly facilities stand out with thoughtful touches such as special sausages for pets, attention from staff and the flexibility to have breakfast with dogs. These amenities make the hotel an excellent choice for pet owners.
Business Hotel
The Wessex Hotel in Street has elegant rooms available to hire for corporate meetings, conferences, and staff team building days. A private car park and range of facilities make it suitable for groups.
Hotel with EV Charging Stations
Family Friendly Hotel
Dog Friendly Hotel
Accessible Hotel
Hotel with Gym
3-Star Hotel
Guest Reviews
The Wessex Hotel enjoys a prime location that has garnered widespread approval from its guests. Positioned centrally in the town of Street, the hotel is a short walk from Clarks Village, making it perfect for shopping enthusiasts. Visitors find it an ideal base for exploring nearby attractions such as Glastonbury, Millfield School and the Bath & West Show with many noting its strategic spot just outside Glastonbury.
Guests appreciate the hotel's closeness to various dining options and a Morrison's supermarket, adding to its convenience. The provision of ample parking space is frequently praised with some highlighting the very large parking bays. The location is also deemed very accommodating for travelers looking to journey around the region or visit friends nearby.
Overall, the Wessex Hotel's location is frequently described as superb, ideal and central, offering easy access to the high street, retail outlets and essential amenities. Combined with friendly and helpful staff, it provides good value for money, making it a solid choice for visitors to Street and the surrounding areas.
Guests at the Wessex Hotel generally found the breakfast experience to be quite satisfactory with multiple mentions of an excellent and very good quality breakfast. Reviewers appreciated the wide variety of options available, including a well-cooked Full English breakfast and the added bonus of poached eggs. The friendly and accommodating staff further enhanced the breakfast experience, making the dining atmosphere pleasant.
However, there were some inconsistencies noted in the quality and freshness of the food. A few guests were disappointed with overcooked sausages and bacon, greasy mushrooms and stale pastries. Despite these occasional issues, many guests still described the breakfast as lovely, fantastic and delicious.
The strategic location of the hotel, close to shops and Clarks Village, was an added advantage mentioned by several reviewers. Overall, while there were a few negative comments, most guests seemed pleased with the breakfast, highlighting the variety of choices, good quality and excellent service provided by the staff.
The dinner experience at the Wessex Hotel has been a mixed bag according to guest reviews. While many guests noted that the restaurant is occasionally closed in the evenings, including Friday and Sunday nights, those who did dine in generally enjoyed good food at very reasonable prices. The dinner menu, although limited, offered a decent selection for both main courses and desserts. Guests appreciated the friendly communication and service from the staff, who were also helpful in recommending local dining options when the hotel's restaurant was closed. Breakfast received high praise for its superb quality, variety and freshness. However, some guests expressed disappointment with having to seek alternative dining options outside the hotel due to the inconsistency in the restaurant's operational hours.
Wessex Hotel offers rooms that receive mixed reactions from guests, but the overarching theme is one of spaciousness and cleanliness. Many guests appreciate the large, well-appointed rooms that are often highlighted for their comfort and cleanliness. Several reviews mention the pleasant views and the ample supply of amenities such as electric sockets, cupboard space and fans to mitigate the warmth in the rooms.
The hotel staff is frequently praised for their friendliness, adding a pleasant touch to the stay. A number of guests found the rooms exceptionally spacious and family rooms in particular were noted for their generous size with multiple beds.
However, there are repeated mentions of dated decor and tired furnishings. Some found the rooms a bit dark and in need of modernization with specific concerns about the bathroom facilities requiring repairs. The warmth in the rooms was also a common issue with some guests noting the rooms were extremely hot.
Despite these drawbacks, the rooms are consistently described as clean and some have been newly decorated with modern touches, such as new curtains and tiling. Overall, for those looking for a large, clean and comfortable place to stay, Wessex Hotel’s rooms seem to deliver on these fronts, albeit with a few areas that could benefit from updating.
At the Wessex Hotel, bed experiences appear to be quite varied among guests. While a significant portion of visitors found their beds to be comfortable and enjoyed a great night's sleep, others encountered issues. Several guests praised the comfort of the beds and spaciousness of the rooms, highlighting that they had comfy beds and even enjoyed very comfortable pillows at times.
However, a notable number of guests reported discomfort due to hard or lumpy mattresses with some comparing the sleeping experience to lying on a board. Issues such as a lack of adequate support from the beds, springs poking through the mattress and poor quality pillows were mentioned by some, resulting in nights that were less than restful. There were also complaints about bed size with some finding them too narrow or short.
Despite the varied reviews, those who had positive experiences appreciated the comfort provided. The inconsistency in bed quality seems to be an area where the hotel could improve to ensure a consistently comfortable stay for all guests.
Wessex Hotel has received varied reviews concerning its cleanliness with many guests praising the hotel for its spotless and well-maintained rooms. Numerous reviewers noted clean and spacious rooms that contributed to a comfortable stay. The staff were frequently mentioned as being friendly and attentive, which further enhanced the positive experience for many.
Guests often appreciated the well-presented and bright rooms, describing them as welcoming and cozy. The continuous availability of very hot water in bathrooms was also a plus, enriching the overall comfort. The cleanliness of the hotel throughout was highlighted by several reviewers, who also noted that the towels were changed daily upon request and that the rooms featured modern comforts like hairdryers.
On the flip side, some guests pointed out areas where cleanliness standards fell short. Issues such as dusty rooms, cobwebs in reception, stained bathtubs and substandard cleaning in bathrooms were noted. There were also remarks about the hotel showing signs of needing refurbishment with mentions of tired décor, peeling wallpaper and dusty surfaces.
While the majority of guests found their stay comfortable and the rooms exceptionally clean, the feedback indicates that there might be some inconsistency in maintaining cleanliness standards across the hotel. For those seeking a clean, comfortable stay with attentive staff, the Wessex Hotel still generally meets expectations, despite some noted shortcomings.
The reviews for Wessex Hotel paint a glowing picture of the staff's dedication and professionalism. Guests consistently highlight the friendly and helpful nature of the team, noting that they go above and beyond to ensure a pleasant stay. The reception consistently receives praise for its warm and welcoming atmosphere with specific acknowledgments for individuals like Cassandra and Jamie who contribute significantly to guests’ positive experiences.
Many guests mentioned the staff’s politeness, accommodating attitude and overall efficient service. Whether it's providing a very friendly welcome or being exceptionally accommodating, the staff's genuine care and effort shine through. Dining experiences were also enhanced by the courteous restaurant staff, particularly during breakfast.
Overall, the staff at Wessex Hotel stand out for their friendliness, professional conduct and dedication to providing exceptional service, making guests feel valued and cared for throughout their stay.
The WiFi experience at the Wessex Hotel is mostly underwhelming with several guests highlighting issues with connectivity. Many reported the signal as weak or erratic, particularly in the bedrooms where it often did not work at all. Some travelers found that the WiFi only worked reliably in the reception area, necessitating trips to the lobby for internet access. Responses ranged from labeling the WiFi as very poor or terrible to describing it as hit and miss. Despite these challenges, a few guests noted that the WiFi did indeed work, though details were sparse. Overall, while the hotel may offer WiFi, its reliability and strength appear inconsistent and potential guests might want to take this into consideration.
The Wessex Hotel is described as a three-star establishment that appears to show its age with decor that seems to date back to the 1980s. While the building would benefit from some updates, particularly in the bathrooms and some cosmetic touches on doors and woodwork, the friendly and helpful staff make a notable difference to the overall experience. The food quality receives positive remarks, even though there are some mixed opinions about the breakfast. Ideal for groups, especially elderly clients, the hotel provides satisfactory accommodations for those who balance expectations with its three-star rating. However, some guests feel that the hotel's condition does not quite align with a three-star classification.
The Wessex Hotel stands out for its exceptional dog-friendly facilities, attracting numerous guests who appreciate being able to bring their furry companions along. The hotel charges a reasonable £10 dog supplement per stay, which adds to its appeal. Some visitors have remarked on special touches, such as their dogs being treated to special sausages and receiving lots of attention from the staff. Guests have also been pleased with the flexibility of the hotel, including the ability to have breakfast with their dogs. Practical help is readily available, as evidenced by the staff lending a phone charger and assisting with mending a dog leash. Additionally, the hotel accommodates early departures with excellent cooked breakfasts, much to the delight of those traveling with dogs. Such thoughtful services and amenities highlight the Wessex Hotel as a welcoming choice for pet owners.
Location Show Map
Location
Guests appreciate the hotel's closeness to various dining options and a Morrison's supermarket, adding to its convenience. The provision of ample parking space is frequently praised with some highlighting the very large parking bays. The location is also deemed very accommodating for travelers looking to journey around the region or visit friends nearby.
Overall, the Wessex Hotel's location is frequently described as superb, ideal and central, offering easy access to the high street, retail outlets and essential amenities. Combined with friendly and helpful staff, it provides good value for money, making it a solid choice for visitors to Street and the surrounding areas.
Breakfast
However, there were some inconsistencies noted in the quality and freshness of the food. A few guests were disappointed with overcooked sausages and bacon, greasy mushrooms and stale pastries. Despite these occasional issues, many guests still described the breakfast as lovely, fantastic and delicious.
The strategic location of the hotel, close to shops and Clarks Village, was an added advantage mentioned by several reviewers. Overall, while there were a few negative comments, most guests seemed pleased with the breakfast, highlighting the variety of choices, good quality and excellent service provided by the staff.
Dinner
Rooms
The hotel staff is frequently praised for their friendliness, adding a pleasant touch to the stay. A number of guests found the rooms exceptionally spacious and family rooms in particular were noted for their generous size with multiple beds.
However, there are repeated mentions of dated decor and tired furnishings. Some found the rooms a bit dark and in need of modernization with specific concerns about the bathroom facilities requiring repairs. The warmth in the rooms was also a common issue with some guests noting the rooms were extremely hot.
Despite these drawbacks, the rooms are consistently described as clean and some have been newly decorated with modern touches, such as new curtains and tiling. Overall, for those looking for a large, clean and comfortable place to stay, Wessex Hotel’s rooms seem to deliver on these fronts, albeit with a few areas that could benefit from updating.
Beds
However, a notable number of guests reported discomfort due to hard or lumpy mattresses with some comparing the sleeping experience to lying on a board. Issues such as a lack of adequate support from the beds, springs poking through the mattress and poor quality pillows were mentioned by some, resulting in nights that were less than restful. There were also complaints about bed size with some finding them too narrow or short.
Despite the varied reviews, those who had positive experiences appreciated the comfort provided. The inconsistency in bed quality seems to be an area where the hotel could improve to ensure a consistently comfortable stay for all guests.
Cleanliness
Guests often appreciated the well-presented and bright rooms, describing them as welcoming and cozy. The continuous availability of very hot water in bathrooms was also a plus, enriching the overall comfort. The cleanliness of the hotel throughout was highlighted by several reviewers, who also noted that the towels were changed daily upon request and that the rooms featured modern comforts like hairdryers.
On the flip side, some guests pointed out areas where cleanliness standards fell short. Issues such as dusty rooms, cobwebs in reception, stained bathtubs and substandard cleaning in bathrooms were noted. There were also remarks about the hotel showing signs of needing refurbishment with mentions of tired décor, peeling wallpaper and dusty surfaces.
While the majority of guests found their stay comfortable and the rooms exceptionally clean, the feedback indicates that there might be some inconsistency in maintaining cleanliness standards across the hotel. For those seeking a clean, comfortable stay with attentive staff, the Wessex Hotel still generally meets expectations, despite some noted shortcomings.
Staff
Many guests mentioned the staff’s politeness, accommodating attitude and overall efficient service. Whether it's providing a very friendly welcome or being exceptionally accommodating, the staff's genuine care and effort shine through. Dining experiences were also enhanced by the courteous restaurant staff, particularly during breakfast.
Overall, the staff at Wessex Hotel stand out for their friendliness, professional conduct and dedication to providing exceptional service, making guests feel valued and cared for throughout their stay.
Wi-Fi
3 Star
Dog Friendly
No, Wessex Hotel doesn't have any pool.
No, a spa isn't available at Wessex Hotel.
Yes, Wessex Hotel welcomes dogs.
No, parking facilities aren't available at Wessex Hotel.
Yes, Wessex Hotel has a gym.
Location Show Map
More Options
