The Magnum Hotel Sunderland, Sure Hotel Collection by Best Western

Sunderland 54.91778900, -1.42962000 , Timber Beach Road Castletown (Show on Map)
8.4
Very Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsThe Magnum Hotel Sunderland, part of the Sure Hotel Collection by Best Western, offers guests a strategically positioned location with the convenience of being a short 10-minute drive from the beach. The hotel is near a shopping center and numerous dining options, providing easy access to the city center and local attractions like the Stadium of Light. Despite being situated near an abandoned pub, the presence of a gym and the quiet surroundings contribute to its appeal. Onsite parking and attentive staff enhance the overall experience, supported by clean, comfortable accommodations.

Breakfast at the hotel receives mixed reviews, with guests appreciating the availability of a hot breakfast option but noting limited variety. Some guests find the grab-and-go breakfast insufficient, leading them to explore nearby options such as Greggs. The hotel has received feedback and is reportedly working on improving breakfast offerings.

The hotel's rooms are spacious, well-equipped, and consistently praised for their cleanliness. Guests appreciate the comfort of the beds and the effective sound insulation, making for a restful night's sleep. The emphasis on a cozy atmosphere and comprehensive facilities contributes positively to the guest experience.

Exceptional cleanliness is a notable aspect of The Magnum Hotel, with guests frequently highlighting the immaculate condition of both the rooms and bathrooms. The facilities are functional and clean, with spacious bathrooms and comfortable beds adding to the comfort of guests' stays.

The staff at the hotel are commended for their exceptional service and friendliness, often going the extra mile to ensure guests' comfort. Particular staff members are mentioned for their outstanding service, leaving a lasting positive impression on visitors.

The beds are a standout feature, receiving consistent praise for their comfort and high-quality linens, significantly contributing to a restful stay. Overall, The Magnum Hotel Sunderland is celebrated for offering a straightforward, budget-friendly experience with commendable cleanliness and service, making it a popular choice for travelers seeking value for money in the region.
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3-Star Hotel
Located off the A19, this hotel provides free parking and Wi-Fi. It's near the Stadium of Light and other attractions like the Sunderland Empire Theatre and National Glass Centre. The hotel has a newly refurbished lounge area and offers 24-hour food service.

Family Friendly Hotel

Room Types
Executive Family King Room with Two Sofa Beds - Non-Smoking Featuring free toiletries, this quadruple room includes a private bathroom with a bath and a hairdryer. The quadruple room has carpeted floors, a seating area with a TV with satellite channels, a tea and coffee maker, a dressing room, as well as a sofa. The unit has 2 beds.

Standard Double Room with One Double Bed - Non-Smoking Providing free toiletries, this double room includes a private bathroom with a bath and a hairdryer. The double room features carpeted floors, a seating area with a TV with satellite channels, a tea and coffee maker, a dressing room, as well as a sofa. The unit offers 1 bed.

Double Room with Bath Tub - Disability Access/Non-Smoking Providing free toiletries, this double room includes a private bathroom with a bath and a hairdryer. The double room features carpeted floors, a seating area with a TV with satellite channels, a tea and coffee maker, a dressing room, as well as a sofa. The unit offers 1 bed.

Cozy Double Room with One Double Bed - Non-Smoking Providing free toiletries, this double room includes a private bathroom with a bath and a hairdryer. The double room features carpeted floors, a seating area with a TV with satellite channels, a tea and coffee maker, a dressing room, as well as a sofa. The unit offers 1 bed.

Standard Family King Room with Sofa Bed - Non-Smoking Offering free toiletries, this triple room includes a private bathroom with a bath and a hairdryer. The triple room features carpeted floors, a seating area with a TV with satellite channels, a tea and coffee maker, a dressing room, as well as a sofa. The unit offers 2 beds.

Standard Room with Two Single Beds - Non-Smoking Offering free toiletries, this triple room includes a private bathroom with a bath and a hairdryer. The triple room has carpeted floors, a seating area with a TV with satellite channels, a tea and coffee maker, a dressing room, as well as a sofa. The unit has 2 beds.

Guest Reviews
8.4
Very Good
Location
The Magnum Hotel Sunderland, Sure Hotel Collection by Best Western, offers a strategically positioned location that caters to various needs. It's a short 10-minute drive to the beach, making it a favorable spot for those looking to enjoy seaside activities. The area around the hotel is peaceful, yet conveniently accessible, with a frequent public transport system providing easy connectivity to the city center and local attractions like the Stadium of Light. The hotel is nestled close to a shopping center and plenty of dining options, enhancing the convenience for visitors who seek nearby amenities. While situated just out of town, guests find the location ideally suited for their stay, whether it's for leisure or attending an event at the nearby football ground. Despite being near an abandoned pub, the hotel's proximity to a gym helps balance its surroundings, making it a practical and accessible choice for travelers. The onsite parking, combined with attentive staff and comfortable, clean accommodations, add to the appeal of this well-placed hotel.

Breakfast
At The Magnum Hotel Sunderland, Sure Hotel Collection by Best Western, breakfast seems to be a mixed experience for guests. Many were pleasantly surprised to find that a hot breakfast option was available, with items like breakfast baps featuring plenty of filling, although they found the overall selection limited. Some guests noted a lack of variety, with only three cereal boxes offered and options such as a hot bap or a continental style breakfast available. The grab-and-go breakfast option received criticism for being less substantial than expected, and for those seeking more, nearby alternatives like Greggs offered a convenient solution with the hotel providing gift vouchers to some guests. Efforts to improve breakfast offerings are reportedly underway following feedback, though the absence of a served breakfast has been a point of disappointment for some patrons who had prepaid for this meal.

Rooms
The Magnum Hotel Sunderland, under the Sure Hotel Collection by Best Western, offers guests a consistently pleasant experience with its rooms. Known for their good size, these accommodations are described as spacious and well-equipped. Many guests praised the cleanliness, noting that the rooms are organized and tidy. Comfort level is high, with beds frequently highlighted for being particularly comfortable. While the rooms remain functional, they do not compromise on design or warmth, providing a convenient stay for guests. Effective sound insulation ensures peaceful nights despite nearby road traffic. Visitors have expressed satisfaction with the cozy atmosphere and comprehensive facilities provided. The emphasis on cleanliness, coupled with comfy beds, makes The Magnum Hotel an appealing choice for those seeking a tranquil and restful environment.

Beds
The beds at The Magnum Hotel Sunderland, Sure Hotel Collection by Best Western receive frequent praise for their comfort, contributing significantly to a restful stay. Guests consistently highlight the comfortable beds, often mentioning the high-quality linens that enhance the experience. While one review noted an uncomfortable bed, the positive consensus underscores the hotel's commitment to providing a comfortable sleeping environment. Overall, the beds are a standout feature, alongside other amenities like a lovely breakfast, that collectively enhance the guest experience.

Cleanliness
The Magnum Hotel Sunderland, part of the Sure Hotel Collection by Best Western, consistently receives praise for its exceptional cleanliness, making it a value-for-money choice for travelers. Guests frequently mention the well-maintained and immaculate condition of both the rooms and bathrooms, describing them as spotless and tidy. The facilities are noted to be clean and functional, adding to the overall comfort of the stay. Spacious bathrooms and comfortable beds are among the hotel's appealing offerings, maintaining a level of comfort and quietness that guests appreciate. While the presentation has been described as slightly bleak, the cleanliness and orderliness more than compensate, ensuring a pleasant stay.

Staff
At The Magnum Hotel Sunderland, part of the Sure Hotel Collection by Best Western, the staff consistently earn high praise from guests for their exceptional service and friendly demeanor. The team is described as friendly, attentive, and always willing to go the extra mile to ensure a comfortable stay. Many guests highlight the professionalism and helpfulness of staff members, with special mentions for individuals like Emma and Andy. The staff's ability to handle situations brilliantly and their readiness to assist with any requests contribute to a welcoming and accommodating atmosphere. Whether resolving booking issues or helping guests to their rooms, the staff's politeness and cheerful willingness to help leave a lasting positive impression. Overall, guests repeatedly acknowledge the fantastic, attentive service they receive, enhancing their experience at this Sunderland hotel.

3 Star
The Magnum Hotel Sunderland, part of the Sure Hotel Collection by Best Western, offers a straightforward yet pleasant stay for travelers seeking a comfortable experience without breaking the bank. With a reputation for being clean and cozy, this three-star hotel provides exceptional value for money compared to other options in the area. Guests frequently highlight the affordability and practicality of staying here, making it an attractive choice for budget-conscious visitors.

While the hotel is described as basic, the overall experience tends to meet expectations for the price point, ensuring that guests feel relaxed during their stay. There is mention of room amenities, indicating some room for improvement, such as providing more milk for tea-loving guests. Despite these minor points, the hotel consistently receives favorable ratings, often scoring between 7 and 9 out of 10, reflecting general satisfaction among those who have stayed. The combination of reasonable pricing and solid quality makes The Magnum Hotel Sunderland a commendable choice for those visiting the region.


No, The Magnum Hotel Sunderland, Sure Hotel Collection by Best Western doesn't have any pool.

No, a spa isn't available at The Magnum Hotel Sunderland, Sure Hotel Collection by Best Western.

No, The Magnum Hotel Sunderland, Sure Hotel Collection by Best Western doesn't allow dogs.

No, parking facilities aren't available at The Magnum Hotel Sunderland, Sure Hotel Collection by Best Western.

No, The Magnum Hotel Sunderland, Sure Hotel Collection by Best Western doesn't have a gym.

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