Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests1 room, 2 guests
Info
Summary of reviewsZaki Hotel Apartment, centrally situated in the heart of Sur, boasts a prime location that is frequently lauded by guests. Its proximity to essential services such as restaurants, clinics, shops and government institutions and its closeness to the Corniche, beach, souq and traditional dhow yard make it an excellent choice for travelers seeking convenience and cultural enrichment.
The breakfast experience receives mixed feedback but with commendable points for its clean facility and cozy café offering delicious coffee and breakfast. Although the service can be slow and the options limited, the overall quality of the food and atmosphere often makes for a satisfactory start to the day.
Dinner at the hotel garners high praise, particularly for the variety and quality of meals in the on-site restaurant, especially the Indian cuisine, making dining in a worthwhile and pleasant experience.
Rooms in the hotel are notably spacious and well-maintained, providing a homely atmosphere with large, clean and comfortable accommodations. Regular upkeep seems necessary, particularly for the air conditioning units, but overall, the ample space and practicality are well-received.
Cleanliness is a standout feature with the hotel and its rooms consistently described as tidy and well-maintained, adding to the modern and inviting atmosphere. Minor cleanliness issues in common areas like corridors and carpets did not significantly detract from the positive impressions.
The staff at Zaki Hotel Apartment receive exceptional commendations for their friendliness, helpfulness and professionalism, enhancing the overall guest experience. The team, especially the reception staff, is noted for their warm welcome and proactive assistance, making visitors feel at home.
Wi-Fi services receive mixed reviews with some guests reporting good connectivity while others face issues with weak signals and frequent reconnections. Despite these hiccups, the Wi-Fi generally suffices for basic needs.
The parking facilities are highly appreciated for their ease of access, ample availability and safety, often allowing guests to park directly in front of the hotel without any hassle.
Guests consistently highlight the comfort of the beds, noting the clean sheets and spacious sleeping arrangements. While updates to bedding and pillows were occasionally mentioned, the beds are generally considered very comfortable, significantly enhancing the guest experience.
In summary, Zaki Hotel Apartment offers a pleasant stay with its central location, spacious and clean accommodations, exceptional staff and pleasant dining experiences, making it a valued choice for travelers visiting Sur. Show more
Read review summaries for all categories
Aparthotel with Parking
Guests at this hotel apartment benefit from free on-site parking, with mentions of complimentary private and self-parking available for travelers with vehicles.
Room Types
Two-Bedroom ApartmentThis spacious apartment comprises 1 living room, 2 separate bedrooms and 2 bathrooms with a walk-in shower and free toiletries. Guests can make meals in the kitchenette that is equipped with a refrigerator, kitchenware, an oven and a microwave. The air-conditioned apartment provides a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a seating area as well as mountain views. The unit offers 2 beds.
One-Bedroom ApartmentThis apartment consists of 2 living rooms, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. Meals can be prepared in the well-fitted kitchenette, which is equipped with a refrigerator, kitchenware, an oven and a microwave. The air-conditioned apartment provides a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a seating area as well as mountain views. The unit offers 2 beds.
Deluxe Room (2 Adults + 1 Child)Offering free toiletries, this double room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The air-conditioned double room offers a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a wardrobe as well as mountain views. The unit has 1 bed.
Standard Twin Room with SofaProviding free toiletries, this twin room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The spacious air-conditioned twin room provides a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a seating area as well as mountain views. The unit offers 2 beds.
Two-Bedroom Deluxe ApartmentThis spacious apartment comprises 1 living room, 2 separate bedrooms and 2 bathrooms with a walk-in shower and free toiletries. The air-conditioned apartment provides a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a seating area as well as mountain views. The unit offers 3 beds.
Guest Reviews
7.3
Good
Location
Zaki Hotel Apartment, located in the heart of Sur, enjoys a prime and beautiful location that guests frequently praise. It is conveniently situated close to essential services, including restaurants, clinics, shops and government institutions, making it easy for visitors to meet their needs. Guests appreciate its proximity to the main road, the nearby Cornish and the mosque, which contributes to a culturally enriching experience.
Those who stay at Zaki Hotel Apartment benefit from its walkable distance to the beach and the souq, providing easy access to the local market and promenade. The close proximity to the dhow yard offers a unique glimpse into the traditional shipbuilding heritage of the area.
The hotel's central positioning makes it an excellent choice for exploring Sur, whether it's for a short visit or a longer stay. Visitors find the hotel's location easily accessible and within range of all major attractions and services in the city, ensuring a comfortable and convenient stay.
Overall, the location of Zaki Hotel Apartment stands out as a key highlight, offering value for money and making it a favored choice among travelers seeking a well-located and centrally accessible hotel in Sur.
Breakfast
The breakfast experience at Zaki Hotel Apartment receives mixed reviews from guests. On the positive side, many found the breakfast to be good and plentiful, describing it as substantial and very tasty when freshly prepared. The food quality was appreciated with some noting that it was prepared by a good, clean and calm cook and served in a very clean facility. The coffee shop in the hotel lobby received particular praise for its delicious coffee and breakfast offerings with a cozy atmosphere enhancing the overall experience.
However, several guests pointed out areas that require improvement. The service was often slow with some waiting up to an hour for their food and items frequently missing from the menu. The breakfast options were described as simple and lacked variety, particularly in sweet products. Some also mentioned that the breakfast served was cold or not included in their stay, necessitating an additional fee at the ground-floor bar. Despite these drawbacks, the breakfast's overall quality and the café's ambiance provide a satisfactory start to the day for many guests.
Dinner
The dinner experience at Zaki Hotel Apartment receives high praise from its guests. The hotel's attached restaurant, also named Zaki, stands out for its delicious and reasonably priced meals. Reviewers commend the variety and quality of dishes, highlighting options like fresh grilled fish, rice and salads as particularly outstanding. The restaurant offers both dine-in and takeaway services, making it a convenient and excellent choice for guests. The atmosphere and service are consistently described as pleasant, further enhancing the dining experience. Notably, the Indian cuisine served in the restaurant receives specific accolades with many guests recommending it as a must-try. Overall, Zaki Hotel Apartment's dining options come highly recommended for their taste and affordability.
Rooms
Zaki Hotel Apartment offers spacious and comfortable accommodations with rooms and apartments that exceed expectations in size and cleanliness. Guests appreciate the large and well-furnished rooms, many of which come with a separate bathroom for each bedroom. The airy apartments often include a kitchen and a shared living space, providing a homely atmosphere. Cleanliness is consistently highlighted with visitors commending the tidiness and upkeep of the rooms. The hotel's central location is another plus, making it convenient for exploring the city. Despite a few notes on the necessity for regular maintenance, particularly for the air conditioners, the general consensus underscores the ample space, comfort and practicality of the accommodations, making it a favorable choice for travelers seeking roomy and clean lodgings.
Beds
Guests of Zaki Hotel Apartment frequently praised the comfort of the beds with many describing them as extremely or very comfortable. Cleanliness was also a highlight with super clean sheets enhancing the overall experience. Several reviews appreciated the spaciousness of the rooms, which often featured large and even huge beds. While the bedding received some commendations, there were occasional mentions of the need for updates to the bedding and pillows. A significant number of guests found the beds among the most comfortable they had slept in during their travels in Oman, contributing positively to their stay. However, a few reviews noted less favorable experiences with the comfort of the beds and certain outdated furniture.
Cleanliness
Zaki Hotel Apartment is frequently praised for its high levels of cleanliness. Guests regularly noted the clean and well-maintained rooms, often highlighting the beautiful arrangement of the hotel. The overall structure of the hotel is described as very tidy, giving it a modern and inviting atmosphere.
Reviewers appreciated the cleanliness of the facilities, both in the common areas and in the private spaces. The bathrooms, although sometimes perceived as basic, are generally clean. Kitchens within the apartments have sparked mixed feedback; while present, they sometimes lacked necessary utensils, making them less functional.
Despite the positive comments, there were occasional remarks about less-than-clean corridors and carpets, as well as suggestions for refreshing the bathrooms. However, these points did not significantly detract from the predominantly positive perception of the hotel's cleanliness.
Adding to the appeal, the hotel staff received compliments for their helpfulness and kindness, contributing to a comfortable and enjoyable stay. The central location of Zaki Hotel Apartment also makes it an accessible and pleasant choice for travelers.
Staff
Visitors to the Zaki Hotel Apartment consistently praise the hotel for its outstanding staff. Reviewers frequently highlight the kindness, helpfulness and friendliness of the team, making guests feel warmly welcomed from the moment they arrive. The reception staff, in particular, receive numerous commendations for their exceptional service with individuals like Mr. Abdul standing out for their helpfulness and kindness. Guests appreciate the staff’s proactive attitude, noting their quick responses to queries and willingness to assist with needs like carrying bags and providing extra amenities such as water and shower gel.
Moreover, the staff’s professionalism and respectful behavior add to the positive experience with many visitors noting their cooperative nature and commendable hospitality. The team at the front desk is repeatedly mentioned for their excellent reception and welcoming manner. Additionally, the presence of a café and restaurant within the hotel, both described as delightful and affordable, further enhances the guest experience.
Overall, the Zaki Hotel Apartment staff earn high marks for their superb service, characterized by a friendly demeanor, attentiveness and a commitment to making every stay enjoyable.
Wi-Fi
The Wi-Fi experience at Zaki Hotel Apartment has received mixed feedback from guests. On the positive side, many have remarked that the Wi-Fi is pretty good, great and even worked perfectly for some during their stay. Free Wi-Fi is an included amenity, which adds value to the overall experience. However, it’s important to note that several guests encountered issues such as weak or non-functioning Wi-Fi in their rooms, difficulties with connectivity on a second device and the need to frequently reconnect if the Wi-Fi was not in use. While the Wi-Fi performance varies, it appears to be sufficient for general use despite occasional challenges.
Parking
Zaki Hotel Apartment offers a hassle-free parking experience, praised for its easy access and ample availability. Guests consistently mention the convenience of finding parking right in front of the hotel, often emphasizing that it is always available and free of charge. The parking area is described as large and safe, adding to the overall positive experience. The proximity to a big shopping center further enhances its appeal. With a good number of parking slots provided, guests can park close to the hotel without any difficulty.
No, Zaki Hotel Apartment doesn't have any pool.
No, a spa isn't available at Zaki Hotel Apartment.
No, Zaki Hotel Apartment doesn't allow dogs.
Yes, parking facilities are available at Zaki Hotel Apartment.