Windmill Suites Surprise - Phoenix, Ascend Hotel Collection
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Summary of reviewsWindmill Suites Surprise - Phoenix, Ascend Hotel Collection, offers an exceptional overall experience, particularly praised for its strategic location, impressive breakfast, spacious rooms, high cleanliness standards and friendly staff.
The hotel's prime location near Surprise Stadium, Scottsdale and Phoenix ensures convenience for various travel purposes. Proximity to stores, restaurants and major highways enhances the convenience, offering guests numerous dining and entertainment options. The accessibility and surroundings make it an ideal choice for family visits and exploring the local area.
Breakfast here is a significant highlight, celebrated for its variety and quality. Guests appreciate the broad selection that caters to diverse tastes, including delicious hot breakfast options and simple, yet tasty choices. Friendly and helpful breakfast staff further contribute to the positive dining experience.
The rooms at Windmill Suites Surprise are noted for their spaciousness and well-thought-out design. Guests often liken the accommodations to apartments with separate bedrooms, living areas and kitchenettes, providing a cozy and homely atmosphere. Cleanliness and comfort, particularly of the beds and air conditioning, were major positive points. Though minor improvements might be needed regarding the hotel's carpets and exterior doors, the rooms offer great value and exceed expectations.
The overall cleanliness of the property is commendable, extending from the rooms to the lobby areas. A few isolated incidents of overlooked cleaning were mentioned, but generally, the hotel maintains a tidy and updated appearance.
The staff consistently receive high marks for their friendliness and helpfulness. Specific mentions of staff members like Lourdes and Anthony highlight exceptional service, enhancing guest satisfaction. The professional demeanor and accommodating nature of the staff contribute significantly to the welcoming atmosphere.
The pool and jacuzzi area are also popular among guests, offering a relaxing retreat with warm and clean water, pleasant outdoor lighting and a scenic pond view. Families find this area particularly inviting for leisure and relaxation.
While the majority of guests find the beds comfortable, there are some feedback suggesting improvements for the pillows and support of certain beds. These minor issues aside, the overall comfort provided by the beds significantly contributes to restful stays.
In summary, Windmill Suites Surprise stands out for its excellent location, delightful breakfast, spacious and clean rooms, friendly staff and enjoyable pool area, making it a return-worthy destination for many travelers.
Categories
The hotel's prime location near Surprise Stadium, Scottsdale and Phoenix ensures convenience for various travel purposes. Proximity to stores, restaurants and major highways enhances the convenience, offering guests numerous dining and entertainment options. The accessibility and surroundings make it an ideal choice for family visits and exploring the local area.
Breakfast here is a significant highlight, celebrated for its variety and quality. Guests appreciate the broad selection that caters to diverse tastes, including delicious hot breakfast options and simple, yet tasty choices. Friendly and helpful breakfast staff further contribute to the positive dining experience.
The rooms at Windmill Suites Surprise are noted for their spaciousness and well-thought-out design. Guests often liken the accommodations to apartments with separate bedrooms, living areas and kitchenettes, providing a cozy and homely atmosphere. Cleanliness and comfort, particularly of the beds and air conditioning, were major positive points. Though minor improvements might be needed regarding the hotel's carpets and exterior doors, the rooms offer great value and exceed expectations.
The overall cleanliness of the property is commendable, extending from the rooms to the lobby areas. A few isolated incidents of overlooked cleaning were mentioned, but generally, the hotel maintains a tidy and updated appearance.
The staff consistently receive high marks for their friendliness and helpfulness. Specific mentions of staff members like Lourdes and Anthony highlight exceptional service, enhancing guest satisfaction. The professional demeanor and accommodating nature of the staff contribute significantly to the welcoming atmosphere.
The pool and jacuzzi area are also popular among guests, offering a relaxing retreat with warm and clean water, pleasant outdoor lighting and a scenic pond view. Families find this area particularly inviting for leisure and relaxation.
While the majority of guests find the beds comfortable, there are some feedback suggesting improvements for the pillows and support of certain beds. These minor issues aside, the overall comfort provided by the beds significantly contributes to restful stays.
In summary, Windmill Suites Surprise stands out for its excellent location, delightful breakfast, spacious and clean rooms, friendly staff and enjoyable pool area, making it a return-worthy destination for many travelers.
Dog Friendly Hotel
This hotel allows 2 dogs up to 40 lbs in designated rooms for an additional fee of $35 per pet, per night. Pets may not be left in the room unattended and there is a pet relief area on the property. Cats and exotic animals are not allowed.
Hotel with Swimming Pool
This hotel features an outdoor pool with pool umbrellas and sun loungers, perfect for relaxation. It also offers a beautiful pond and fountain, adding to the ambiance.
Heated Pool Outdoor Pool
3-Star Hotel
Windmill Suites offers an outdoor pool, on-site fitness center, and a hot tub. The hotel is pet-friendly and features spacious suites. It's well-regarded for its location and cleanliness.
Hotel with Outdoor Pool
This all-suites hotel features a lush courtyard, a public pond, and a sparkling outdoor pool and deck. It offers spacious suites with kitchenettes, including a microwave, refrigerator, and coffee maker.
Hotel near Golf Courses
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Business Hotel
Accessible Hotel
Hotel with Gym
Hotel with Heated Pool
Guest Reviews
Windmill Suites Surprise - Phoenix, Ascend Hotel Collection seems to excel in its strategic location, making it a convenient and appealing choice for various travelers. Guests frequently mention the hotel's prime position close to Surprise Stadium, which is ideal for baseball enthusiasts. The proximity to Scottsdale and Phoenix offers even more opportunities for shopping and dining, enhancing the overall convenience.
The hotel is described as easily accessible from major highways and its vicinity to stores and restaurants ensures that guests have plenty of options for dining and entertainment. This location is also noted for its accessibility to family visits, which has garnered positive feedback from those who were visiting relatives in the area.
While one review points out a bit of a shortage in ride-sharing services such as Uber, the majority focus on how close the hotel is to local amenities, including a shopping mall and various restaurants within walking distance. The combination of location, cleanliness and facilities make it a return-worthy destination for many visitors. Despite a few minor concerns, the accessibility and convenience of Windmill Suites Surprise significantly enhance the overall guest experience.
Windmill Suites Surprise - Phoenix, Ascend Hotel Collection, consistently impresses guests with its breakfast offerings. Numerous visitors have praised the breakfast for its variety and quality. Many have described it as great, excellent and even outstanding, noting a broad selection that caters to diverse tastes. The hot breakfast options, in particular, stood out for their appealing and delicious offerings, alongside simple and good-tasting choices. Guests with kids found it especially convenient and it was often considered a lifesaver for quick bites.
The breakfast staff received commendations for their friendliness and helpfulness, enhancing the overall experience. With so many options available, guests could always find something they enjoyed, whether it be the delectable hazelnut coffee or well-stocked buffet items. Even those who thought the breakfast was good or decent appreciated the variety and efficiency. Overall, the breakfast at Windmill Suites appears to be a significant highlight, contributing to the enjoyable stay of many of its guests.
Windmill Suites Surprise, part of the Ascend Hotel Collection, consistently impresses with its spacious and well-appointed rooms. Guests appreciated the generous layouts, often comparing them to apartments rather than typical hotel rooms. The suites, which include features such as separate bedrooms, living areas and kitchenettes, provided a homely and cozy atmosphere.
The clean and tidy nature of the rooms was frequently highlighted, contributing to the overall comfort and satisfaction. The accommodations were described as very comfortable with many comments about the excellent beds and effective air conditioning. The presence of amenities such as refrigerators and microwaves added to the convenience, while the room design was praised for its good floor plans and thoughtful separation of spaces.
Although most reviews were favorable, there were occasional mentions of smaller rooms and highlights of areas needing updates, particularly the hotel’s carpets and exterior doors. Despite these minor drawbacks, the rooms delivered quiet, restful environments at a great value, which left guests pleasantly surprised and exceeded many expectations.
Staff friendliness and cleanliness were also recurrent themes, adding to the positive experiences. Breakfast included in the room price was appreciated by families, along with the ample space that suites offered. Overall, Windmill Suites Surprise appears to offer well-rounded, comfortable and spacious accommodations that provide excellent value for the price.
The beds at Windmill Suites Surprise - Phoenix, Ascend Hotel Collection generally receive positive feedback from guests with many describing them as comfortable or very comfortable. Multiple reviewers specifically mention the beds being comfy and equipped with plenty of pillows, contributing to a good night's sleep. The king bed is noted for its comfort as well. However, there are a few criticisms: some guests found the pillows too small and others considered the beds to be a bit on the small or short side. There are also mentions of a few beds needing firmer support and a pull-out sofa that was flimsy and sunken, making it impractical for additional guests. Overall, while the majority of guests found the beds comfortable and conducive to rest, several highlighted areas in need of improvement.
Windmill Suites Surprise, part of the Ascend Hotel Collection, consistently impresses with its cleanliness and well-maintained property. Guests often describe the rooms as very clean, spacious and well-appointed, contributing to a quiet and comfortable stay. The cleanliness extends beyond the rooms with the entire hotel, including the lobby area, being noted for its tidy and updated appearance.
Though a few guests have pointed out occasional oversights such as missed sink or bathtub cleaning, the overall experience remains positive. The hotel’s comfortable beds and pillows are frequently commended, ensuring guests have a restful night's sleep. The property’s good location, close to entertainment options, adds to its appeal.
The friendly and responsive staff further enhance the guest experience with many reviewers appreciating their helpful and accommodating nature. Additional perks that guests enjoyed include a tasty breakfast, a pleasant pool and good value for the price. The property’s consistent cleanliness and well-kept condition make it a reliable choice for travelers seeking comfort and convenience.
At the Windmill Suites Surprise - Phoenix, Ascend Hotel Collection, guests frequently commend the staff for their exceptional service. Descriptions such as very friendly and helpful, excellent and courteous repeatedly appear in reviews. Notably, Lourdes and Anthony receive special mention for their outstanding hospitality and attentiveness. The morning shift manager is also praised for being very nice and patient with guests and their families. Despite isolated instances of unfriendliness from the night staff, the overwhelming consensus highlights a team that is not only professionally dressed and well-groomed but also responsive and courteous. This hotel's staff seems committed to providing great customer service, making guests feel welcome and well-cared for during their stay.
Windmill Suites Surprise - Phoenix, Ascend Hotel Collection offers a highly regarded pool and jacuzzi area that guests frequently enjoy. The pool is described as large, warm and delightful, making it a popular choice for relaxation. Families find the pool and patio areas particularly inviting and suitable for hanging out together. The pool's warm and clean water, coupled with its fantastic outdoor lighting and pleasant palm tree surroundings, create a relaxing atmosphere. Guests appreciate the convenience of pool access directly from their back door and the special amenities like the heated pool and hot tub. While there are minor mentions of maintenance issues, the overall feedback highlights a positive and enjoyable pool experience with an impressive view of the pond.
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Location
The hotel is described as easily accessible from major highways and its vicinity to stores and restaurants ensures that guests have plenty of options for dining and entertainment. This location is also noted for its accessibility to family visits, which has garnered positive feedback from those who were visiting relatives in the area.
While one review points out a bit of a shortage in ride-sharing services such as Uber, the majority focus on how close the hotel is to local amenities, including a shopping mall and various restaurants within walking distance. The combination of location, cleanliness and facilities make it a return-worthy destination for many visitors. Despite a few minor concerns, the accessibility and convenience of Windmill Suites Surprise significantly enhance the overall guest experience.
Breakfast
The breakfast staff received commendations for their friendliness and helpfulness, enhancing the overall experience. With so many options available, guests could always find something they enjoyed, whether it be the delectable hazelnut coffee or well-stocked buffet items. Even those who thought the breakfast was good or decent appreciated the variety and efficiency. Overall, the breakfast at Windmill Suites appears to be a significant highlight, contributing to the enjoyable stay of many of its guests.
Rooms
The clean and tidy nature of the rooms was frequently highlighted, contributing to the overall comfort and satisfaction. The accommodations were described as very comfortable with many comments about the excellent beds and effective air conditioning. The presence of amenities such as refrigerators and microwaves added to the convenience, while the room design was praised for its good floor plans and thoughtful separation of spaces.
Although most reviews were favorable, there were occasional mentions of smaller rooms and highlights of areas needing updates, particularly the hotel’s carpets and exterior doors. Despite these minor drawbacks, the rooms delivered quiet, restful environments at a great value, which left guests pleasantly surprised and exceeded many expectations.
Staff friendliness and cleanliness were also recurrent themes, adding to the positive experiences. Breakfast included in the room price was appreciated by families, along with the ample space that suites offered. Overall, Windmill Suites Surprise appears to offer well-rounded, comfortable and spacious accommodations that provide excellent value for the price.
Beds
Cleanliness
Though a few guests have pointed out occasional oversights such as missed sink or bathtub cleaning, the overall experience remains positive. The hotel’s comfortable beds and pillows are frequently commended, ensuring guests have a restful night's sleep. The property’s good location, close to entertainment options, adds to its appeal.
The friendly and responsive staff further enhance the guest experience with many reviewers appreciating their helpful and accommodating nature. Additional perks that guests enjoyed include a tasty breakfast, a pleasant pool and good value for the price. The property’s consistent cleanliness and well-kept condition make it a reliable choice for travelers seeking comfort and convenience.
Staff
Pool
Yes, Windmill Suites Surprise - Phoenix, Ascend Hotel Collection has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
No, a spa isn't available at Windmill Suites Surprise - Phoenix, Ascend Hotel Collection.
Yes, Windmill Suites Surprise - Phoenix, Ascend Hotel Collection welcomes dogs.
No, parking facilities aren't available at Windmill Suites Surprise - Phoenix, Ascend Hotel Collection.
Yes, Windmill Suites Surprise - Phoenix, Ascend Hotel Collection has a gym.
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