7,258,491 hotelsin 60 categories
4-Star Hotels in Surprise
40 HOTELS IN AND AROUND SURPRISERanking can be influenced by the commissions we receive.
From $99
$
+11
Info
Summary of reviews
Summarized by AI
Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel, offers an exceptional overall experience, particularly praised for its strategic location, impressive breakfast, spacious rooms, high cleanliness standards and friendly staff.
The hotel's prime location near Surprise Stadium, Scottsdale and Phoenix ensures convenience for various travel purposes. Proximity to stores, restaurants and major highways enhances the convenience, offering guests numerous dining and entertainment options. The accessibility and surroundings make it an ideal choice for family visits and exploring the local area.
Breakfast here is a significant highlight, celebrated for its variety and quality. Guests appreciate the broad selection that caters to diverse tastes, including delicious hot breakfast options and simple, yet tasty choices. Friendly and helpful breakfast staff further contribute to the positive dining experience.
The rooms at Windmill Suites Surprise are noted for their spaciousness and well-thought-out design. Guests often liken the accommodations to apartments with separate bedrooms, living areas and kitchenettes, providing a cozy and homely atmosphere. Cleanliness and comfort, particularly of the beds and air conditioning, were major positive points. Though minor improvements might be needed regarding the hotel's carpets and exterior doors, the rooms offer great value and exceed expectations.
The overall cleanliness of the property is commendable, extending from the rooms to the lobby areas. A few isolated incidents of overlooked cleaning were mentioned, but generally, the hotel maintains a tidy and updated appearance.
The staff consistently receive high marks for their friendliness and helpfulness. Specific mentions of staff members like Lourdes and Anthony highlight exceptional service, enhancing guest satisfaction. The professional demeanor and accommodating nature of the staff contribute significantly to the welcoming atmosphere.
The pool and jacuzzi area are also popular among guests, offering a relaxing retreat with warm and clean water, pleasant outdoor lighting and a scenic pond view. Families find this area particularly inviting for leisure and relaxation.
While the majority of guests find the beds comfortable, there are some feedback suggesting improvements for the pillows and support of certain beds. These minor issues aside, the overall comfort provided by the beds significantly contributes to restful stays.
In summary, Windmill Suites Surprise stands out for its excellent location, delightful breakfast, spacious and clean rooms, friendly staff and enjoyable pool area, making it a return-worthy destination for many travelers.
The hotel's prime location near Surprise Stadium, Scottsdale and Phoenix ensures convenience for various travel purposes. Proximity to stores, restaurants and major highways enhances the convenience, offering guests numerous dining and entertainment options. The accessibility and surroundings make it an ideal choice for family visits and exploring the local area.
Breakfast here is a significant highlight, celebrated for its variety and quality. Guests appreciate the broad selection that caters to diverse tastes, including delicious hot breakfast options and simple, yet tasty choices. Friendly and helpful breakfast staff further contribute to the positive dining experience.
The rooms at Windmill Suites Surprise are noted for their spaciousness and well-thought-out design. Guests often liken the accommodations to apartments with separate bedrooms, living areas and kitchenettes, providing a cozy and homely atmosphere. Cleanliness and comfort, particularly of the beds and air conditioning, were major positive points. Though minor improvements might be needed regarding the hotel's carpets and exterior doors, the rooms offer great value and exceed expectations.
The overall cleanliness of the property is commendable, extending from the rooms to the lobby areas. A few isolated incidents of overlooked cleaning were mentioned, but generally, the hotel maintains a tidy and updated appearance.
The staff consistently receive high marks for their friendliness and helpfulness. Specific mentions of staff members like Lourdes and Anthony highlight exceptional service, enhancing guest satisfaction. The professional demeanor and accommodating nature of the staff contribute significantly to the welcoming atmosphere.
The pool and jacuzzi area are also popular among guests, offering a relaxing retreat with warm and clean water, pleasant outdoor lighting and a scenic pond view. Families find this area particularly inviting for leisure and relaxation.
While the majority of guests find the beds comfortable, there are some feedback suggesting improvements for the pillows and support of certain beds. These minor issues aside, the overall comfort provided by the beds significantly contributes to restful stays.
In summary, Windmill Suites Surprise stands out for its excellent location, delightful breakfast, spacious and clean rooms, friendly staff and enjoyable pool area, making it a return-worthy destination for many travelers.
Categories
4 Star
Dog Friendly
Pool
Heated Pool
Outdoor Pool
$
+8
Info
Summary of reviews
Summarized by AI
Comfort Inn & Suites Surprise Near Sun City West offers a highly praised and comfortable stay for travelers, with numerous positive reviews highlighting various aspects of the hotel. Its prime location near key venues, restaurants, and shopping options makes it an ideal choice for those visiting the Surprise/Sun City West area, whether for family engagements or events like baseball spring training. The quiet setting with ample parking contributes to a restful night's sleep, while the nearby facilities are perceived as safe.
The breakfast service receives considerable acclaim for its variety and quality, offering a satisfying start to the day with a wide array of options, including scrambled eggs, sausages, and make-your-own waffles. The breakfast is well-maintained and appreciated for its cleanliness, catering effectively to families with kid-friendly choices.
Guest rooms are celebrated for their cleanliness, comfort, and spaciousness, featuring modern amenities like efficient air conditioning, fridges, and microwaves. Visitors frequently commend the comfortable beds and linens, ensuring a restful night. The hotel maintains high standards of cleanliness throughout, from rooms to common areas, further enhanced by the friendly and attentive housekeeping staff.
The outstanding service from the staff is a standout feature, with team members consistently praised for their friendliness and helpfulness. Front desk personnel and management are recognized for exceptional customer service, contributing significantly to creating an inviting atmosphere.
The indoor pool is a favorite among guests, appreciated for its cleanliness and well-maintained facilities. It offers a pleasant escape from the intense Phoenix sun, with accessibility at various hours and extended access upon request. Families benefit from its leisure features, enhancing the hotel as a great choice for family vacations.
With ample, well-lit parking providing easy and safe access, guests enjoy a seamless experience from check-in to departure, reinforcing the hotel's appeal. Overall, Comfort Inn & Suites Surprise Near Sun City West stands out as a dependable option for those seeking a comfortable, welcoming, and convenient stay, leaving guests eager to return.
The breakfast service receives considerable acclaim for its variety and quality, offering a satisfying start to the day with a wide array of options, including scrambled eggs, sausages, and make-your-own waffles. The breakfast is well-maintained and appreciated for its cleanliness, catering effectively to families with kid-friendly choices.
Guest rooms are celebrated for their cleanliness, comfort, and spaciousness, featuring modern amenities like efficient air conditioning, fridges, and microwaves. Visitors frequently commend the comfortable beds and linens, ensuring a restful night. The hotel maintains high standards of cleanliness throughout, from rooms to common areas, further enhanced by the friendly and attentive housekeeping staff.
The outstanding service from the staff is a standout feature, with team members consistently praised for their friendliness and helpfulness. Front desk personnel and management are recognized for exceptional customer service, contributing significantly to creating an inviting atmosphere.
The indoor pool is a favorite among guests, appreciated for its cleanliness and well-maintained facilities. It offers a pleasant escape from the intense Phoenix sun, with accessibility at various hours and extended access upon request. Families benefit from its leisure features, enhancing the hotel as a great choice for family vacations.
With ample, well-lit parking providing easy and safe access, guests enjoy a seamless experience from check-in to departure, reinforcing the hotel's appeal. Overall, Comfort Inn & Suites Surprise Near Sun City West stands out as a dependable option for those seeking a comfortable, welcoming, and convenient stay, leaving guests eager to return.
Categories
4 Star
Pool
Heated Pool
Indoor Pool
Parking
18 more hotels nearby!
$
+4
Info
Categories
4 Star
Sustainability Journey
Honeymoon
Everhome Suites Glendale Sports Entertainment District by Choice Hotels9.1 mi from Surprise
Hotel in Glendale AZ
8.0
Very Good$
+5
Info
Categories
4 Star
Dog Friendly
Pool
Outdoor Pool
$
+9
Info
Summary of reviews
Summarized by AI
The Wigwam is a charming and historic resort nestled in beautiful grounds, making it the perfect location for a relaxing getaway. Guests have raved about the delicious breakfast and dinner menus with every meal being on point. The hotel offers a range of rooms, including bungalows and suites with most guests appreciating the cleanliness and comfort of the rooms. The staff at The Wigwam receive high praise from guests with words like 'exceptional', 'fantastic', 'courteous', 'attentive' and 'helpful' being used to describe them. The Aveda spa is a highlight for guests with many describing it as amazing. The pool is a standout feature that guests absolutely loved during their stay with many mentioning that it was nice or even gorgeous. The Wigwam is a great choice for families with plenty of activities for kids and accommodating staff. The historic appearance of the building adds to the unique opportunity to immerse yourself in the history of Arizona.
Categories
4 Star
Luxury
Golf
Bluegreen Vacations Cibola Vista Resort and Spa, an Ascend Collection Resort9.8 mi from Surprise
Resort in Peoria AZ
8.8
ExcellentFrom $110
$
+12
4 Star
AI-generatedThis resort provides comfortable accommodations and a spa, offering relaxation and convenience. Its resort setting ensures a high-quality experience.
Renaissance Phoenix Glendale Hotel & Conference Center10.0 mi from Surprise
Hotel in Glendale AZ
8.9
ExcellentFrom $155
$
+8
4 Star
AI-generatedThis hotel features a conference center, a restaurant, a pool and a gym. It is well-suited for both business and leisure travelers and offers a comfortable and high-quality experience.
Comfort Suites Glendale - State Farm Stadium Area10.9 mi from Surprise
Hotel in Glendale AZ
8.6
Very GoodFrom $118
$
+7
Info
Summary of reviews
Summarized by AI
The Comfort Suites Glendale - State Farm Stadium Area emerges as a highly praised venue, particularly lauded for its convenient location, excellent breakfast, spacious and clean rooms and friendly staff. The hotel is ideally situated for sports and entertainment enthusiasts, offering easy access to State Farm Stadium, Phoenix Raceway, concert venues and a variety of dining and shopping options. This advantageous positioning is frequently noted as a key benefit for guests with both leisure and family commitments.
Guests consistently highlight the quality of the breakfast, describing it as excellent, hot, fresh and varied. The breakfast buffet receives particular acclaim, often cited as one of the best offerings encountered by visitors, who appreciate the plentiful and flavorful selections available.
Room reviews are overwhelmingly positive with many guests commenting on their cleanliness, spaciousness and comfort. The well-maintained and inviting atmosphere, coupled with features like large TVs and comfortable beds, contributes to a relaxing stay. Cleanliness stands out as a crucial positive aspect with guests frequently mentioning the immaculate conditions of the rooms and public areas.
The hotel staff receives high praise for their exceptional service and friendliness. Specific staff members are often mentioned for their attentive and welcoming attitudes, contributing significantly to the positive guest experience.
The outdoor pool receives mixed reviews with some guests appreciating the clean and warm water, while others noted issues such as occasional murkiness and maintenance problems. Despite these concerns, the overall ambiance and conditions of the hotel retain positive feedback.
Overall, Comfort Suites Glendale - State Farm Stadium Area is regarded as a clean, well-maintained hotel with a strategic location, excellent amenities and a dedicated staff, making it a favorable choice for those visiting the area.
Guests consistently highlight the quality of the breakfast, describing it as excellent, hot, fresh and varied. The breakfast buffet receives particular acclaim, often cited as one of the best offerings encountered by visitors, who appreciate the plentiful and flavorful selections available.
Room reviews are overwhelmingly positive with many guests commenting on their cleanliness, spaciousness and comfort. The well-maintained and inviting atmosphere, coupled with features like large TVs and comfortable beds, contributes to a relaxing stay. Cleanliness stands out as a crucial positive aspect with guests frequently mentioning the immaculate conditions of the rooms and public areas.
The hotel staff receives high praise for their exceptional service and friendliness. Specific staff members are often mentioned for their attentive and welcoming attitudes, contributing significantly to the positive guest experience.
The outdoor pool receives mixed reviews with some guests appreciating the clean and warm water, while others noted issues such as occasional murkiness and maintenance problems. Despite these concerns, the overall ambiance and conditions of the hotel retain positive feedback.
Overall, Comfort Suites Glendale - State Farm Stadium Area is regarded as a clean, well-maintained hotel with a strategic location, excellent amenities and a dedicated staff, making it a favorable choice for those visiting the area.
Categories
4 Star
Dog Friendly
Pool
Heated Pool
Outdoor Pool
$
+8
Info
Summary of reviews
Summarized by AI
Comfort Suites Goodyear-West Phoenix presents an inviting option for travelers, praised for its strategic and convenient location in Goodyear, Arizona. Guests enjoy easy access to local attractions, the I-10 freeway, shopping centers, and restaurants, making it a prime spot for both leisure and family visits. The hotel's proximity to essential amenities adds to the seamless connectivity and pleasant environment, ideal for those exploring the western side of Phoenix or attending nearby events.
The hotel’s breakfast service stands out as a significant perk, offering a complimentary hot buffet with an extensive and fresh variety that satisfies diverse tastes. Guests appreciate options such as waffles, eggs, and fruits, highlighting the welcoming and attentive staff who ensure a well-stocked breakfast area. The breakfast experience contributes positively to guests’ overall satisfaction, complemented by the convenience of nearby shopping and dining facilities.
Rooms at Comfort Suites Goodyear-West Phoenix are consistently recognized for their spaciousness, cleanliness, and modern comforts. The beds, often described as super comfortable, provide a restful night’s sleep, further enhanced by quality linens and a quiet ambiance. Guests commend the clean and well-maintained environment of both rooms and communal areas, creating a welcoming atmosphere supported by efficient housekeeping practices.
The exceptional staff adds to the hotel's appeal, frequently noted for their friendliness, professionalism, and attentiveness. Staff members like Bonnie at the front desk and Regina during check-in are singled out for their excellent service, contributing to a seamless and accommodating experience that extends to pet-friendly policies. The team’s knowledge of the local area further enriches visitors’ stays.
The pool, while small, offers a refreshing retreat with features like heated waters and handicap accessibility. Guests enjoy its cleanliness and suitability for family entertainment, although occasional issues such as unexpected closures are noted. The pool remains a valuable amenity, enhancing the family-friendly nature of the hotel.
Families find Comfort Suites particularly appealing, thanks to spacious family suites that accommodate larger groups comfortably. The hotel offers various amenities suitable for children, and the staff’s hospitality enhances the overall experience, accommodating special requests such as late checkouts. Pet owners appreciate the nearby park, adding to the hotel's practicality and comfort for families.
Overall, Comfort Suites Goodyear-West Phoenix stands out for its clean, comfortable, and spacious accommodations, underscoring its reputation as a favored choice for travelers seeking quality, convenience, and a welcoming environment in the Goodyear-West Phoenix area.
The hotel’s breakfast service stands out as a significant perk, offering a complimentary hot buffet with an extensive and fresh variety that satisfies diverse tastes. Guests appreciate options such as waffles, eggs, and fruits, highlighting the welcoming and attentive staff who ensure a well-stocked breakfast area. The breakfast experience contributes positively to guests’ overall satisfaction, complemented by the convenience of nearby shopping and dining facilities.
Rooms at Comfort Suites Goodyear-West Phoenix are consistently recognized for their spaciousness, cleanliness, and modern comforts. The beds, often described as super comfortable, provide a restful night’s sleep, further enhanced by quality linens and a quiet ambiance. Guests commend the clean and well-maintained environment of both rooms and communal areas, creating a welcoming atmosphere supported by efficient housekeeping practices.
The exceptional staff adds to the hotel's appeal, frequently noted for their friendliness, professionalism, and attentiveness. Staff members like Bonnie at the front desk and Regina during check-in are singled out for their excellent service, contributing to a seamless and accommodating experience that extends to pet-friendly policies. The team’s knowledge of the local area further enriches visitors’ stays.
The pool, while small, offers a refreshing retreat with features like heated waters and handicap accessibility. Guests enjoy its cleanliness and suitability for family entertainment, although occasional issues such as unexpected closures are noted. The pool remains a valuable amenity, enhancing the family-friendly nature of the hotel.
Families find Comfort Suites particularly appealing, thanks to spacious family suites that accommodate larger groups comfortably. The hotel offers various amenities suitable for children, and the staff’s hospitality enhances the overall experience, accommodating special requests such as late checkouts. Pet owners appreciate the nearby park, adding to the hotel's practicality and comfort for families.
Overall, Comfort Suites Goodyear-West Phoenix stands out for its clean, comfortable, and spacious accommodations, underscoring its reputation as a favored choice for travelers seeking quality, convenience, and a welcoming environment in the Goodyear-West Phoenix area.
Categories
4 Star
Family
Dog Friendly
Family Home Vacation Retreat Glendale AZ14.5 mi from Surprise
Bed & Breakfast in Phoenix AZ
10
Excellent$
+7
Info
Categories
4 Star
Parking
EV charging stations
Pool
Outdoor Pool
$
+8
Info
Categories
4 Star
Free Wi-Fi
Rooms with Jacuzzi / Hot-Tub
$
+10
4 Star
AI-generatedThis hotel offers comfortable rooms and standard amenities. Its convenient location and dependable service make it a solid choice for travelers seeking a reliable stay.
Summary of reviews related to the '4 Star' category
Summarized by AI
The DoubleTree by Hilton Phoenix North hotel has received mostly positive guest reviews with many describing their stay as superb and enjoyable. Guests were impressed with the great location near North Mountain and would recommend the hotel to others. The property itself was described as nice with pleasant amenities and satisfactory services. However, some guests felt that the hotel was a bit pricey and did not match up to other DoubleTree locations they had stayed at. There were also some negative comments about the hotel being outdated with an 80's feel and in need of updates. Overall, the DoubleTree by Hilton Phoenix North offers a comfortable stay with great amenities in a convenient location.
$
+10
4 Star
AI-generatedHyatt Place Phoenix-North offers spacious rooms with modern amenities. Its focus on comfort and convenience makes it suitable for both business and leisure travelers.
Summary of reviews related to the '4 Star' category
Summarized by AI
Hyatt Place Phoenix-North receives strong commendations from guests as a four-star hotel with impressive value for money. Visitors appreciate the complimentary breakfast, noting it as a standout feature with a favorable four-star rating. The hotel's location is convenient, offering easy access, ample parking, and proximity to various dining options, which adds to the overall positive experience. Guests often highlight the friendly staff, which enhances their stay's comfort and relaxation. Many reviewers express their intention to return and recommend the hotel as a reliable choice in the Northwest Phoenix area, making it a preferred destination for future visits.
$
+8
Info
Summary of reviews
Summarized by AI
Baymont by Wyndham Phoenix North offers its guests a generally positive experience, particularly noted for its convenient location and comfortable accommodations. Situated near major roadways in Phoenix North, the hotel provides easy access to local attractions and dining options, making it a strategic choice for travelers. The tranquil setting complements its accessibility, offering a balance between convenience and a peaceful environment.
Guests frequently commend the hotel for its clean, spacious rooms, which are well-equipped with modern amenities. The comfort of the beds stands out, contributing to restful nights and a cozy sleeping experience. Although there are occasional reports of minor cleanliness issues and smoke odors, the overall sentiment leans towards satisfaction with the accommodations.
The staff's friendliness and helpfulness significantly enhance the guest experience, with many visitors appreciating the warm, welcoming service. The positive interactions with both the reception and cleaning teams create a supportive atmosphere that contributes to the hotel's appeal. Despite a few isolated incidents of less-than-ideal service, the staff's responsiveness and attentiveness are consistently praised.
While the breakfast experience at Baymont by Wyndham Phoenix North receives mixed reviews, the breakfast staff are recognized for their accommodating nature. Some guests enjoy the available options and the variety of drinks, though issues with food quality and variety are noted. Addressing these concerns could improve this aspect of the service.
Overall, Baymont by Wyndham Phoenix North is appreciated for its comfortable and spacious accommodations, friendly staff, and strategic location. With minor improvements in breakfast offerings and housekeeping consistency, the hotel has the potential to enhance guest satisfaction further.
Guests frequently commend the hotel for its clean, spacious rooms, which are well-equipped with modern amenities. The comfort of the beds stands out, contributing to restful nights and a cozy sleeping experience. Although there are occasional reports of minor cleanliness issues and smoke odors, the overall sentiment leans towards satisfaction with the accommodations.
The staff's friendliness and helpfulness significantly enhance the guest experience, with many visitors appreciating the warm, welcoming service. The positive interactions with both the reception and cleaning teams create a supportive atmosphere that contributes to the hotel's appeal. Despite a few isolated incidents of less-than-ideal service, the staff's responsiveness and attentiveness are consistently praised.
While the breakfast experience at Baymont by Wyndham Phoenix North receives mixed reviews, the breakfast staff are recognized for their accommodating nature. Some guests enjoy the available options and the variety of drinks, though issues with food quality and variety are noted. Addressing these concerns could improve this aspect of the service.
Overall, Baymont by Wyndham Phoenix North is appreciated for its comfortable and spacious accommodations, friendly staff, and strategic location. With minor improvements in breakfast offerings and housekeeping consistency, the hotel has the potential to enhance guest satisfaction further.
Categories
4 Star
Pool
Indoor Pool
Honeymoon
From $106
$
+7
Info
Summary of reviews
Summarized by AI
Drury Inn & Suites Phoenix Happy Valley is a fantastic hotel that offers clean and relaxing facilities at a great value. While some guests have noted that the kitchen could use some improvement and the hotel seems to be geared towards groups, the location is perfect for events like tournaments and there is easy access to restaurants and the highway. Although some guests have found the staff to be less than honest and inconvenient to get out onto the freeway, many guests have had a pleasant stay and a good night's rest. Despite some issues with laundry, the hotel is functional and many guests plan on returning. Overall, Drury Inn & Suites Phoenix Happy Valley is a model hotel that others should strive to emulate.
Categories
4 Star
Dog Friendly
Pool
Outdoor Pool
$
+8
Info
Categories
4 Star
Sustainability Journey
Dog Friendly
$
+7
Info
Categories
4 Star
Dog Friendly
Pool
Outdoor Pool
$
+3
Info
Summary of reviews
Summarized by AI
La Quinta Inn by Wyndham Phoenix Thomas Road presents a varied experience for travelers, blending convenience with affordability, but also raising certain concerns. The hotel's location is particularly noteworthy, offering easy access to major highways and close proximity to essential establishments like restaurants, mini marts, hospitals and Grand Canyon University. This makes it a practical choice for visitors attending events or visiting nearby institutions.
Guests can look forward to a complimentary continental breakfast, featuring items such as waffles, fresh fruit, hard-cooked eggs and hot coffee. While some guests appreciated the plentiful coffee and overall selection, others noted issues with timely replenishment and the quality of the offerings.
The rooms at the hotel are spacious and the beds are often described as comfortable, providing a decent night's rest. Positive remarks highlight the tidy showers and cozy bedding. However, there are widespread reports of maintenance and cleanliness issues, such as stained sheets, musty smells, outdated furniture and occasional encounters with bugs.
Cleanliness remains a significant challenge for the property. Although some rooms met minimal expectations, many reviews indicate significant concerns with dirty facilities, mold, graffiti and unpleasant odors. The overall property appears rundown with the surrounding areas contributing to a sense of neglect.
Staff interactions range from friendly and accommodating to unprofessional and unhelpful. Some guests appreciated the polite and understanding service, while others experienced rudeness and issues with the check-in process. This suggests a need for more consistent customer service.
The free wifi service at the hotel is frequently criticized for being unreliable with many guests experiencing connection issues throughout their stay. The pool also faces consistent negative feedback, often reported as dirty, closed or poorly maintained.
Regarding suitability for families, the hotel has mixed reviews. While some highlight its family-friendly aspects, others express concerns about safety, noting the presence of undesirable activities in the area.
On a more positive note, guests who traveled with pets appreciated the hotel’s pet-friendly policy, which allows them to bring their dogs along.
In summary, La Quinta Inn by Wyndham Phoenix Thomas Road offers a conveniently located and budget-friendly option for travelers in Phoenix. However, potential guests should be aware of the variable experiences related to cleanliness, maintenance, staff interaction and safety concerns in the surrounding area.
Guests can look forward to a complimentary continental breakfast, featuring items such as waffles, fresh fruit, hard-cooked eggs and hot coffee. While some guests appreciated the plentiful coffee and overall selection, others noted issues with timely replenishment and the quality of the offerings.
The rooms at the hotel are spacious and the beds are often described as comfortable, providing a decent night's rest. Positive remarks highlight the tidy showers and cozy bedding. However, there are widespread reports of maintenance and cleanliness issues, such as stained sheets, musty smells, outdated furniture and occasional encounters with bugs.
Cleanliness remains a significant challenge for the property. Although some rooms met minimal expectations, many reviews indicate significant concerns with dirty facilities, mold, graffiti and unpleasant odors. The overall property appears rundown with the surrounding areas contributing to a sense of neglect.
Staff interactions range from friendly and accommodating to unprofessional and unhelpful. Some guests appreciated the polite and understanding service, while others experienced rudeness and issues with the check-in process. This suggests a need for more consistent customer service.
The free wifi service at the hotel is frequently criticized for being unreliable with many guests experiencing connection issues throughout their stay. The pool also faces consistent negative feedback, often reported as dirty, closed or poorly maintained.
Regarding suitability for families, the hotel has mixed reviews. While some highlight its family-friendly aspects, others express concerns about safety, noting the presence of undesirable activities in the area.
On a more positive note, guests who traveled with pets appreciated the hotel’s pet-friendly policy, which allows them to bring their dogs along.
In summary, La Quinta Inn by Wyndham Phoenix Thomas Road offers a conveniently located and budget-friendly option for travelers in Phoenix. However, potential guests should be aware of the variable experiences related to cleanliness, maintenance, staff interaction and safety concerns in the surrounding area.
Categories
4 Star
Dog Friendly
Free Wi-Fi
$
+7
Info
Categories
4 Star
Dog Friendly
Pool
Outdoor Pool
$
+3
4 Star
AI-generatedRISE Uptown offers well-appointed rooms and a rooftop bar with city views. It's known for its modern design, excellent service, and vibrant atmosphere, making it a top choice for discerning travelers.
Summary of reviews related to the '4 Star' category
Summarized by AI
RISE Uptown is a stylish boutique hotel with great design and exceptional facilities and services. Guests enjoyed their lovely stay in the clean and well-appointed rooms, each with a unique and eclectic theme. The pool was great on a hot day with plenty of shady spots and the staff were wonderful and gracious. The location may seem strange at first, but it is conveniently located near a variety of food and shops. While there was an extra fee for parking, guests appreciated the free parking and made use of their rental car to drive to the airport since there was no shuttle service. Some guests felt a bit out of place if they were over 35, but it didn't detract from their enjoyment of the hotel. The record player in the room may not be a big deal for some, but others found it to be a fun touch. Overall, RISE Uptown captures the downtown feel with retro-modern comfort and unique details that set it apart from other hotels.
Categories
1
Map