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Summary of reviewsHotel Route-Inn Kamisuwa is highly regarded for its prime location, making it a convenient choice for travelers. Being just a short walk from Suwa Station and near Lake Suwa, the hotel offers easy access to public transportation, lakeside activities and local attractions such as Katakura Pavilion and various izakayas. Guests appreciate the breathtaking views and the numerous restaurants, shops and hot springs in the vicinity, enhancing the overall appeal.
The hotel's breakfast is particularly praised for its delicious variety and nutritional value with the included breakfast being a significant perk. Guests enjoy the ample options and the attentive service from the breakfast staff, contributing to a positive start to their day. Despite some minor issues like limited variety and smaller dining areas, the breakfast experience is overall well-received.
However, the dinner experience is mixed. While the convenience of room delivery is appreciated, some guests find the meal options too basic. The hotel's efforts to accommodate larger groups and the availability of nearby dining, such as the well-liked Kimura, provide alternatives. Nonetheless, many guests would prefer more substantial dining options onsite.
Rooms at the hotel are generally spacious, clean and comfortable with enough space for luggage and pleasant views of Lake Suwa in some cases. Though the rooms' dated condition and occasional smell of tobacco in smoking rooms are noted drawbacks, guests still find them cozy. The cleanliness of the rooms and common areas is commendable, although some cleaning issues in the bathrooms and carpets need addressing.
Guests frequently commend the hotel's staff for their kindness, efficiency and excellent service. The smooth check-in process, helpful front desk personnel and cheerful breakfast staff enhance the guest experience. Although the staff's attitude could sometimes be more cheerful, the overall service quality remains high.
The hotel's spa, featuring natural hot springs and a large public bath, is a standout feature. Guests appreciate the relaxing hot springs, available from early morning to late night, although some found the water lukewarm at night. Parking at Hotel Route-Inn Kamisuwa is convenient with free underground and surface parking, though the narrow spaces could be an issue for larger vehicles. The availability of EV chargers and an elevator from the underground parking add to the convenience.
The beds provide a mixed experience; while clean and spacious, several guests found the mattresses too firm and noted minor issues with the bedding. Despite these concerns, the hotel is praised for its excellent cost performance, making it an attractive choice for budget-conscious travelers and business professionals. The reasonable prices and convenient location close to dining options and the station further contribute to its appeal. Overall, Hotel Route-Inn Kamisuwa offers a well-rounded, comfortable stay with several notable advantages. Show more
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Categories
Business Hotel
As a Route-Inn hotel, it probably offers free internet and breakfast. It may also have small meeting facilities. It is suitable for business travelers seeking budget-friendly options.
Hotel with Parking
Hotel Route-Inn Kamisuwa provides free onsite parking for guest convenience. Valet parking is also available, offering an additional layer of service for those arriving by car.
EV charging stations
Cheap Hotel
Provides functional rooms and essential amenities for budget travelers. Its location offers convenient access to local attractions and transportation options.
3-Star Hotel
This hotel is a standard Route-Inn, offering consistent quality and service. It provides a comfortable stay with practical amenities.
Hotel with EV Charging Stations
Hotel with Spa
Hotel near Nightlife Spots
Room Types
Standard Single Room - SmokingThe single room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The single room offers air conditioning, an electric kettle, yukata, heating, as well as a flat-screen TV with satellite channels. The unit offers 1 bed.
Standard Single Room - Non-SmokingThe single room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. This single room is air-conditioned and has a flat-screen TV with satellite channels, an electric kettle, yukata and heating. The unit has 1 bed.
Standard Double Room - SmokingThe double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. This double room is air-conditioned and has a flat-screen TV with satellite channels, an electric kettle, yukata and heating. The unit has 1 bed.
Standard Double Room - Non-SmokingThe double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The double room features air conditioning, an electric kettle, yukata, heating and a flat-screen TV with satellite channels. The unit has 1 bed.
Standard Twin Room - SmokingThe twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The twin room offers air conditioning, an electric kettle, yukata, heating, as well as a flat-screen TV with satellite channels. The unit offers 2 beds.
Standard Twin Room - Non-SmokingThe twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned twin room offers a flat-screen TV with satellite channels, an electric kettle, yukata and heating. The unit offers 2 beds.
Double Room with Small Double Bed - SmokingThe double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The double room features air conditioning, an electric kettle, yukata, heating, as well as a flat-screen TV with satellite channels. The unit has 1 bed.
Double Room with Small Double Bed - Non-SmokingThe double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned double room provides a flat-screen TV with satellite channels, an electric kettle, yukata and heating. The unit offers 1 bed.
Hollywood Twin Room - Non-SmokingThe unit has 2 beds.
Hollywood Twin Room - SmokingThe unit has 2 beds.
Guest Reviews
7.5
Good
Location
Hotel Route-Inn Kamisuwa boasts a prime location that guests frequently praise for its convenience and accessibility. The hotel is strategically positioned near Suwa Station, making it an ideal spot for travelers relying on public transportation. Its proximity — a mere five to ten-minute walk from the station — ensures ease of access for guests.
Another highlight of the hotel's location is its closeness to Lake Suwa, which is within a short walking distance. This makes it a convenient base for those interested in lakeside activities, sightseeing and even catching the lakeside fireworks. The area around the hotel is replete with restaurants, shops and hot springs, enhancing the overall convenience and appeal.
Guests also enjoy breathtaking views and the convenience of nearby attractions such as the Katakura Pavilion and local izakayas. Furthermore, the hotel serves as an excellent base for touring the town and its surroundings, balancing comfort with accessibility. Despite being a bit dated, the hotel offers a relaxing stay, complemented by its strategic location, making it a favored choice for travelers visiting the area.
Breakfast
Hotel Route-Inn Kamisuwa consistently impresses guests with its breakfast offerings, described repeatedly as delicious and plentiful. Many guests appreciate the variety of options available, noting that the breakfast is both satisfying and enjoyable. The inclusion of breakfast in the room rate is highlighted as a significant perk, making the stay both convenient and cost-effective.
The quality of the breakfast is well-regarded with comments emphasizing its taste and nutritional value. Specific mentions of unique offerings, such as curry and home-made dishes, add to the appeal. Additionally, the breakfast staff receive praise for their attentiveness and excellent service, contributing to a positive dining experience.
However, some reviews suggest areas for improvement, such as the limited variety and small, crowded breakfast area. Despite these minor concerns, the overall sentiment is overwhelmingly positive with many guests finding the breakfast a delightful start to their day at the hotel. The combination of an included and well-executed breakfast, the convenience of a nearby train station and the enjoyable amenities like the large public bath ensure a well-rounded and pleasant stay at Hotel Route-Inn Kamisuwa.
Dinner
Hotel Route-Inn Kamisuwa offers a unique dinner experience that guests found to be a mix of convenience and constraints. Some appreciated the option to have dinner delivered to their room, which provided a relaxing and hassle-free dining experience and came at a low price. However, the simplicity of the meals was a point of contention for some, who found it to be only decent at best.
The hotel made accommodations for larger groups by opening the dining hall so that guests could eat together, an option that was appreciated. However, the lack of dining options on-site pushed some guests to seek alternatives, such as nearby restaurants or convenience stores.
One nearby dining establishment, Kimura, received positive remarks for its friendly owner and staff. Despite these various dining arrangements, some guests expressed a preference for a more traditional dining setup, hoping the hotel would offer more substantial in-house dining options in the future. Overall, while the current dinner setup has its merits, there is room for improvement to meet the diverse needs of the guests.
Rooms
Hotel Route-Inn Kamisuwa receives a variety of feedback regarding its rooms, but highlights mainly focus on the spaciousness and cleanliness. Many guests appreciate the spacious and comfortable rooms, noting that there is enough space to accommodate two large pieces of luggage comfortably. The public bath (onsen) and breakfast options are also mentioned as positive aspects.
Cleanliness seems consistent in guest experiences with several reviews mentioning that both the rooms and bathrooms are kept clean. Some guests were happy with clear views, such as Lake Suwa, adding a pleasant touch to their stay.
However, some aspects need improvement. Several people noted the rooms and facilities feel outdated with worn-out walls and old equipment being common issues. The smell of tobacco in designated smoking rooms is strong and pervasive, which may be off-putting for some. Additionally, the beds and their hard mattresses received mixed reviews and the bathroom space was described as relatively small.
While some rooms offer charming views, others have less appealing sights such as ordinary apartments or a boiler chimney. Overall, while the hotel provides spacious and clean accommodations, it could benefit from updates and better maintenance to enhance guest comfort further.
Beds
Hotel Route-Inn Kamisuwa offers a mixed bedding experience for its guests. Many reviews highlight that the beds are clean, spacious and comfortable with good bed-making practices that emphasize cleanliness. However, several guests noted that the mattresses can be extremely hard or a bit firmer than they would prefer. Some mentioned issues with the duvet cover shifting easily and the comforter feeling difficult to sleep with. Additionally, there were remarks about the absence of electrical outlets next to the bed and instances of the bedding not feeling nice to the touch. Overall, while the beds provide a sense of comfort for some, others found the bedding experience less than ideal due to firmness and other minor issues.
Cleanliness
Hotel Route-Inn Kamisuwa offers a mixed experience in terms of cleanliness with various positive and some negative aspects noted by guests. Many reviewers highlighted that the rooms were kept clean and the overall cleaning was thorough, contributing to a generally comfortable stay. The front desk service was also praised for being clean and polished. Despite the hotel's age, which added an antiquated charm, the facilities and rooms were predominantly well-maintained, offering a clean atmosphere. The beds were particularly noted for their cleanliness.
However, there were several mentions of cleanliness issues, specifically in the bathrooms. Guests noted concerns about black stains in the toilets, hairs in the bathtub and small litter being noticeable. The carpets and bathtubs were also pointed out as slightly dirty, leading to some guests feeling a lack of overall cleanliness in these areas. Although these issues were present, they did not seem to completely overshadow the positive aspects of the hotel's cleanliness.
Thus, while the Hotel Route-Inn Kamisuwa generally maintains a clean environment, there are specific areas, particularly in the bathrooms, that could benefit from more thorough cleaning to enhance the overall guest experience.
Staff
'Hotel Route-Inn Kamisuwa' receives high praise for its staff from many of its guests. The overall impressions of the staff highlighted their kindness, friendliness and efficiency. Guests frequently mentioned the polite and reliable nature of the staff with the front desk and dining area personnel receiving special accolades for their courteous and attentive service.
The hotel's check-in and reception processes are notably smooth and efficient, making guests feel at ease from the moment they arrive. The front desk staff are incredibly welcoming, providing detailed directions and local restaurant recommendations, which many guests found extremely helpful.
Breakfast service stands out as particularly pleasant, thanks to the staff's cheerful smiles and efficient service, which contribute to a delightful start to the day. Guests felt genuinely cared for with some even touching on specific instances of exceptional service, such as an employee staying late to ensure smooth check-in or offering heartfelt assistance.
While the vast majority of reviews were positive, a few guests noted moments where the staff's attitude could have been a bit more cheerful. However, these instances were exceptions rather than the rule. Overall, the staff at Hotel Route-Inn Kamisuwa are commendable for their pleasant demeanor and high-quality service, contributing significantly to a comfortable and enjoyable stay for their guests.
Spa
Hotel Route-Inn Kamisuwa's spa receives high praise for its natural hot springs and large public bath, both offering a relaxing and rejuvenating experience. Guests appreciate the early morning availability and the abundant flow of hot spring water. Reviewers consistently highlight the comfort and relaxation found in soaking in these hot springs, particularly noting the soft and pleasant water. The spa's extended hours into the night are also positively mentioned, though there were occasional comments about the water being lukewarm at night. Overall, the hot springs are a standout feature that significantly enhances the value of a stay, providing a much-needed escape to unwind and relieve fatigue.
Parking
Hotel Route-Inn Kamisuwa offers various parking options to its guests. The hotel provides both underground and surface parking with the underground parking being especially appreciated for its coverage and safety. The underground parking is spacious enough to accommodate multiple vehicles, including motorcycles, which can be securely parked indoors.
The parking at the hotel is free, which adds significant value to the stay. However, some reviews point out that the parking lot is narrow, particularly the upper levels and the spaces below, which may pose a challenge for larger vehicles. Despite this, the convenience of an elevator connecting directly from the underground parking lot enhances the overall experience.
Additionally, guests will find a couple of EV chargers available, making it convenient for those driving electric vehicles. While there is some feedback indicating a shortage and narrowness of parking spaces, the various amenities such as free coffee in the lobby and the hotel's proximity to the onsen featured in Thermae Romae make up for these minor inconveniences.
3 Star
Hotel Route-Inn Kamisuwa stands out as a commendable option, particularly for budget-conscious travelers and business professionals. The hotel receives high marks for its cost performance, offering a comfortable stay at a reasonable price. Many guests appreciated the affordability of the accommodation fee and the satisfactory quality of service. The breakfast offered was delicious, adding further value to the overall experience.
The location is conveniently close to an izakaya and the station, making it a practical choice for those looking to explore the area without excessive travel expenses. This proximity to local dining options adds convenience, especially for riders on the Venus Line tour.
Although it might not offer luxury amenities, the hotel meets guest expectations with straightforward and efficient service. Many believe it's a great deal considering the price with guests expressing a desire to return. For those looking to stay in Kamisuwa without the worry of high costs, Hotel Route-Inn Kamisuwa offers a balanced and satisfactory option.
No, Hotel Route-Inn Kamisuwa doesn't have any pool.
Yes, a spa is available at Hotel Route-Inn Kamisuwa.
No, Hotel Route-Inn Kamisuwa doesn't allow dogs.
Yes, parking facilities are available at Hotel Route-Inn Kamisuwa.