Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests1 room, 2 guests
Info
Summary of reviewsKamisuwa Onsen Shinyu is highly regarded for its picturesque lakeside location, offering breathtaking views of Lake Suwa from spacious, well-appointed rooms. Guests appreciate being able to enjoy serene morning walks and easy access to local attractions like the Katakura Hall and Kitazawa Art Museum. The hotel's commitment to cleanliness and comfort is evident from the meticulously maintained facilities and inviting rooms, which blend traditional and modern decor to create a soothing ambiance.
The culinary experience at Kamisuwa Onsen Shinyu is exceptional, with many guests praising both the traditional Japanese breakfast and the kaiseki-style dinner. Served in private dining rooms, these meals are noted for their beautiful presentation, use of local produce, and healthy options. While some find the portions modest, the flavors consistently delight, complemented by attentive service.
The staff is renowned for their exceptional hospitality and professionalism, contributing significantly to the overall experience. Their friendliness, attentiveness, and ability to assist guests, including communicating in English, leave a lasting impression. The rooms themselves are frequently commended for their spaciousness, cleanliness, and comfort, with many featuring private onsen baths offering stunning views of Lake Suwa.
While the bedding receives mixed feedback, with some finding the futons comfortable despite initial reservations, the service and overall experience more than compensate for minor issues. The accommodating staff and high-quality service ensure that guests feel valued and attended to throughout their stay, making Kamisuwa Onsen Shinyu a delightful retreat that harmonizes traditional Japanese hospitality with cultural immersion. Show more
Read review summaries for all categories
Categories
Ryokan with Parking
This hotel features a large free outdoor parking lot with a capacity of 65 vehicles, including spaces for passenger cars, microbuses, and buses. The parking is available 24 hours a day without prior reservation.
EV charging stations
Ryokan with EV Charging Stations
Ryokan for Honeymoon
Romantic Ryokan
Accessible Ryokan
4-Star Ryokan
Room Types
Superior Twin RoomThe twin room includes a private bathroom, well-fitted with a shower, a bidet, a hairdryer and slippers. The twin room has tatami floors, a seating area with a flat-screen TV, a wardrobe, an electric kettle as well as lake views. The unit has 2 beds and 1 futon.
Family Room with Lake ViewThe family room includes a private bathroom, well-fitted with a shower, a bidet, a hairdryer and slippers. The family room has tatami floors, a seating area with a flat-screen TV, a wardrobe, an electric kettle as well as lake views. The unit has 5 futons.
Classic Triple RoomThe triple room has tatami floors, a seating area with a flat-screen TV, an electric kettle, pajamas as well as city views. The unit has 3 futons.
Economy Triple RoomThe triple room features tatami floors, a seating area with a flat-screen TV, an electric kettle, pajamas, as well as yukata. The unit offers 3 futons.
Triple Room with Lake ViewThis triple room's standout feature is the private open-air bath. The spacious triple room offers a tea and coffee maker, a wardrobe, as well as a private bathroom boasting a bath and a shower. The triple room provides a sofa, pajamas, yukata, a flat-screen TV, as well as lake views.
Quadruple Room with Lake ViewGuests will have a special experience as the quadruple room offers a private open-air bath. The spacious quadruple room provides a tea and coffee maker, a wardrobe, as well as a private bathroom featuring a bath and a shower.
Twin Room with Lake ViewThe private open-air bath is a top feature of this twin room. The spacious twin room features a tea and coffee maker, a wardrobe, as well as a private bathroom boasting a bath and a shower. The twin room provides a sofa, pajamas, yukata, a flat-screen TV, as well as lake views. The unit has 2 beds.
Superior Family RoomThe spacious family room features a flat-screen TV, tatami, a seating area, an electric kettle as well as city views. The unit has 2 beds and 3 futons.
Guest Reviews
8.6
Very Good
Location
Kamisuwa Onsen Shinyu boasts a truly stunning lakeside location, affording guests breathtaking views of Lake Suwa right from their rooms. The hotel is perfectly positioned on the lakefront, making it an ideal spot for serene morning walks and enjoying the tranquility of the water. Its strategic location not only offers a picturesque view but also provides convenient access to various local attractions such as the Katakura Hall and the Kitazawa Art Museum. Guests have praised the spacious rooms, which are remarkable by both Japanese and Western standards, and the culinary experience, featuring delicious traditional Japanese breakfast and dinner served in private parlors. The attentive and kind staff further enhance the overall experience at this charming ryokan. Whether gazing at the lake from the comfort of a well-appointed room or exploring the nearby tourist spots, Kamisuwa Onsen Shinyu offers a delightful blend of relaxation and cultural immersion.
Breakfast
Kamisuwa Onsen Shinyu consistently delights guests with its exceptional breakfast, which is often described as delicious and very good. The traditional Japanese breakfast is served in a private room, offering a relaxing and intimate dining experience. Many guests appreciate the sumptuous breakfast spread, with special mentions of the delicious pickled vegetable buffet and a notable beef dish that impressed on the second day. Presentation is appetizing, and the staff's attention to detail enhances the dining experience. Despite a lack of coffee, the inclusion of green tea complements the traditional Japanese style. While a few guests find the breakfast options somewhat lacking or unfamiliar, the majority enjoy the healthy and delicious variety served, marking it as a standout feature of their stay.
Dinner
At Kamisuwa Onsen Shinyu, guests are treated to an impressive culinary experience, particularly during dinner. The hotel showcases high-quality meals that highlight local produce, often served in a traditional kaiseki style. Diners can expect a beautiful presentation of dishes, set in individual private rooms for an intimate dining atmosphere. The cuisine is crafted with health-conscious menus, accommodating allergies and offering a taste of local flavors, although it may be challenging for picky eaters. Many appreciate the thoughtful reception and service provided during meals. While some note the portion sizes are modest, the flavors and presentation consistently exceed expectations. The culinary offerings, paired with the excellent hot springs, make for a memorable stay that harmonizes traditional Japanese hospitality with the charming essence of the region.
Rooms
Kamisuwa Onsen Shinyu offers guests a serene retreat with its rooms that are frequently praised for their spaciousness, cleanliness, and comfort. Many of the accommodations feature large private onsen baths, which allow guests to enjoy views of Lake Suwa and picturesque sunsets from the privacy of their own room. The lake views are consistently described as stunning, adding an extra layer of tranquility to the experience. Rooms often blend traditional and modern decor, creating a beautiful and soothing ambiance. Guests appreciate the delightful and soothing atmosphere created by subtle details like a faint scent of incense. Private dining spaces in the rooms add to the overall comfort, while the attentive staff enhances the stay with excellent service. Overall, the rooms at Kamisuwa Onsen Shinyu offer a combination of elegance, tradition, and comfort, providing an ideal setting for a relaxing getaway.
Beds
At Kamisuwa Onsen Shinyu, the bedding options have received mixed feedback from guests. Many have praised the futons for their comfort, describing them as a pleasant surprise despite some initial reservations about sleeping on the floor. A few reviews noted an unusual smell from the futons, which might be a point of concern for sensitive noses. In terms of traditional Western-style beds, a creaky feel was sometimes mentioned, affecting the overall sleep quality. Some travelers found the economy twin rooms to be compact, which felt a bit limiting, especially when accommodating an additional bed. Despite these observations, the comfortable mattresses in various rooms tend to enhance the overall sleeping experience for guests.
Cleanliness
Kamisuwa Onsen Shinyu consistently impresses guests with its commitment to cleanliness and excellent service. From the moment visitors step into the hotel, they are greeted by pristine facilities and inviting rooms that combine cleanliness with comfort. The hotel's dedication to maintaining a spotless environment extends to its beautifully designed interiors, where every corner, aside from minor oversights, is meticulously cared for.
Guests repeatedly highlight the tidiness of the rooms and facilities, noting the comfort of the bedding and the well-maintained baths. Both public and private bathing areas are not only clean but also offer a relaxing experience with high-quality hot spring water. The onsen, spacious and immaculate, complements the overall serene atmosphere of the hotel.
In addition to cleanliness, the friendly and attentive staff enhance the staying experience. The service, along with the beautifully prepared meals, leaves a lasting impression, contributing to a hospitable and enjoyable visit. Even the traditional Japanese design of the rooms adds to the charm, blending cleanliness with aesthetic appeal. Kamisuwa Onsen Shinyu is a place where guests can unwind in a cared-for environment, appreciating the hotel's clear commitment to excellence.
Staff
The guest reviews for Kamisuwa Onsen Shinyu paint a glowing picture of the hotel's staff, showcasing their exceptional hospitality and professionalism. Guests consistently highlight the team's friendliness, attentiveness, and willingness to assist at every turn. The front reception in particular is praised for being welcoming and polite, setting a positive tone for visitors' stays. Many reviews commend the staff's ability to provide wonderful service and care, emphasizing their attentiveness and competence. The staff's effort to communicate in English is also appreciated, adding to the overall seamless and pleasant experience for international guests. Staff members are described as supremely helpful, courteous, and committed to ensuring each guest feels valued and attended to throughout their stay. Overall, the reviews reflect a staff that is well-trained and deeply invested in offering high-quality service, leaving a lasting impression of kindness and professionalism.
No, Kamisuwa Onsen Shinyu doesn't have any pool.
No, a spa isn't available at Kamisuwa Onsen Shinyu.
No, Kamisuwa Onsen Shinyu doesn't allow dogs.
Yes, parking facilities are available at Kamisuwa Onsen Shinyu.