Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests1 room, 2 guests
Info
Summary of reviewsHoliday Inn & Suites - Parramatta Marsden Street by IHG receives high praise for its outstanding location, comfortable accommodations, and exceptional staff service. Ideally situated in the heart of Parramatta, guests enjoy easy access to the bustling Westfield Shopping Centre and the nearby train station, making it a perfect choice for exploring Sydney or indulging in shopping. The hotel's prime location is complemented by modern, clean rooms that feel like a cozy retreat, boasting spacious and well-appointed interiors with luxurious amenities.
The hotel's commitment to cleanliness is frequently highlighted, with immaculate rooms and communal areas creating a safe and luxurious environment. Guests appreciate the modern decor and exceptional shower facilities, ensuring a comfortable and enjoyable stay. The consistently friendly and attentive staff further enhance the experience, notably individuals like Anish and Max at reception, who are recognized for their outstanding service and helpfulness.
While the breakfast experience is somewhat mixed, with calls for more variety, the overall offering is redeemed by the accommodating staff and thoughtful touches such as complimentary in-room snacks. The high-quality beds, often described as super comfy with firm yet accommodating mattresses, promise a restful night's sleep, making the hotel a favorite among travelers for its comfort and presentation.
With recent renovations showcasing a modern aesthetic and Italian theme, the hotel stands out as a boutique option that combines comfort and style. Offering exceptional value for money, this property rivals the quality found in more upscale establishments, making it a highly recommended choice for those seeking quality, convenience, and value in a vibrant location. Show more
Read review summaries for all categories
Categories
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Hotel with Free Wi-Fi
Business Hotel
Hotel with Gym
5-Star Hotel
Room Types
Guest Reviews
Location
Located in the heart of Parramatta, the Holiday Inn & Suites on Marsden Street boasts an enviable position that is both convenient and centrally situated. Guests find themselves within walking distance of the bustling Parramatta Westfield Shopping Centre and the nearby train station, making it an excellent choice for travelers keen on exploring Sydney or indulging in retail therapy. The proximity to the CBD ensures easy access to shops, transport, and the wide array of dining options available in the area. The hotel’s modern and clean rooms, complete with luxurious amenities and thoughtful decor, provide a cozy retreat after a day of exploration. Friendly staff and free street parking add to the appeal, making this property a real value for money in a prime location. With great service and appealing rates, the Holiday Inn & Suites is highly recommended for anyone seeking to stay in the vibrant Parramatta area.
Breakfast
At Holiday Inn & Suites - Parramatta Marsden Street by IHG, the breakfast experience receives mixed reviews from guests. The hotel offers a simple continental breakfast, which some guests enjoy for its straightforward and basic nature. However, others find it lacking in variety, suggesting that options are predominantly carbohydrate-based with a need for more diverse offerings such as live cooking stations or proteins like eggs and ham. In some cases, specific dietary requirements such as lactose-free milk are noted as an area for improvement. The breakfast setup, described as minimal and set in the lobby with limited seating, seems to be another area for potential enhancement. Despite this, the friendly and helpful staff contribute positively to the overall experience, and thoughtful touches like complimentary in-room snacks and free movies add to the guest satisfaction.
Rooms
The rooms at Holiday Inn & Suites - Parramatta Marsden Street by IHG are consistently praised for their comfort, cleanliness, and modern design. Guests frequently highlight the spacious and well-appointed interiors, noting the amenities provided made the rooms feel almost like a small house. The facilities are described as very clean and crisply appointed, with an impressive standard that meets high expectations.
Despite being located on a busy road, rooms are remarkably quiet, offering a peaceful retreat. The modern decor and excellent shower facilities contribute to an overall pleasant stay. The attentive and friendly staff further enhance the experience, making guests feel welcome and well-cared for. The addition of quality products like shampoo, conditioner, and body wash adds to the thoughtful accommodation experience. With consistently large and tidy rooms, guests find both satisfaction and comfort in their stay at this stylish property.
Beds
Holiday Inn & Suites - Parramatta Marsden Street by IHG consistently receives praise for its beds, which are often described as comfortable and delightful. Guests have frequently mentioned the beds being super comfy and providing great night's sleep, thanks to the firm yet accommodating mattresses. The presentation of the hotel, along with the quality of bedding, contributes to visitors wanting to return. The comfortable king-size beds, paired with super comfortable pillows, enhance the overall experience, making this hotel a favorite in Australia. With an excellent value for money and a convenient location near transport, the hotel promises a restful and pleasant stay. Overall, the consistent emphasis on bed comfort seems to be a highlight for those staying at this clean and quiet hotel.
Cleanliness
At the Holiday Inn & Suites - Parramatta Marsden Street by IHG, cleanliness is a standout feature, consistently praised by guests. The hotel boasts a recently renovated, modern aesthetic that exudes both comfort and style. Throughout the property, one can expect immaculate rooms that are not only spotless but also spacious and well-appointed. The hotel's dedication to maintaining a high standard of cleanliness creates a safe and luxurious environment, which is particularly impressive given its affordability. Guests frequently highlight the neatness and tidiness of both the rooms and communal areas. The staff contributes to the overall positive experience, known for being friendly, helpful, and accommodating. With clean, comfortable beds ensuring a restful stay, and a location that adds to the convenience, this hotel seems to tick all the right boxes for travelers seeking both quality and value.
Staff
The staff at Holiday Inn & Suites - Parramatta Marsden Street by IHG consistently receive high praise for their exceptional service and friendliness. Guests frequently commend the team for being welcoming upon arrival and throughout their stay. Individuals such as Anish at reception and Max significantly enhance the experience with their outstanding service, while managers like Mark are noted for their helpfulness. The staff are described as accommodating, approachable, and willing to go above and beyond to assist guests. Their politeness and attentiveness are highlighted as key attributes, contributing to an overall pleasant hotel environment. Whether it’s at check-in with friendly receptionists like Vera or general interactions, guests feel well taken care of. The hotel offers more than just a convenient location near Parramatta's dining district; it provides a warm and supportive atmosphere thanks to its remarkable staff.
4 Star
Holiday Inn & Suites - Parramatta Marsden Street by IHG offers guests a delightful stay with its prime central location, just a short 200-meter stroll from the bustling Westfield Shopping Centre. The property, showcasing an Italian theme through its recent renovations, stands out as an exceptional boutique hotel that combines modernity and comfort. With impressive scores ranging up to a perfect ten, the hotel has been praised for being real value for money, offering an experience that rivals the quality found in Meriton apartments. Guests consistently highlight the superb design, convenience, and exceptional value offered by this remarkably modern establishment.
No, Gladius Hotel & Suites-Parramatta Marsden Street doesn't have any pool.
No, a spa isn't available at Gladius Hotel & Suites-Parramatta Marsden Street.
No, Gladius Hotel & Suites-Parramatta Marsden Street doesn't allow dogs.
No, parking facilities aren't available at Gladius Hotel & Suites-Parramatta Marsden Street.
Yes, Gladius Hotel & Suites-Parramatta Marsden Street has a gym.