Hurstville Ritz Hotel

Sydney -33.96582400, 151.10162200 , 350 Forest Road (Show on Map)
6.4
Rated


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1 room2 guests 1 room, 2 guests
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Summary of reviewsHurstville Ritz Hotel enjoys a prime location in the heart of Hurstville, offering convenient access to a wide range of amenities and public transport, making it an attractive choice for both business and leisure travelers. Guests appreciate its proximity to the train and bus stations, shopping complexes, dining options, conference facilities, and healthcare establishments. The bustling area is complemented by modern facilities, a friendly atmosphere, and helpful staff that enhance the overall guest experience.

The dining experience at the hotel is frequently praised, with its restaurant offering a variety of well-priced and delicious meal options. The pub downstairs is particularly noted for its amazing food and excellent steak, creating a vibrant dining scene with attentive bar staff contributing to a welcoming environment.

The hotel rooms cater to essential needs with a focus on cleanliness and comfort. Guests value the clean linen and towels, comfortable beds, and the availability of basic amenities. Although some find the rooms compact and note certain outdated aspects, these are generally outweighed by the functional accommodation provided for short stays. The staff, led by exemplary management, consistently receive positive feedback for their friendly and accommodating service, ensuring an inviting atmosphere for guests.

While there are areas for improvement, particularly in room maintenance and consistency in some amenities and bed quality, the hotel's strengths lie in its location, exceptional staff, and appealing dining options. These aspects collectively create a satisfying stay for travelers, making Hurstville Ritz Hotel a commendable option for those visiting the area.
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Family Friendly Hotel

Hotel with Free Wi-Fi

Cheap Hotel

Small Hotel

3-Star Hotel

Room Types
Family Room with Private Bathroom This room features a double bed and 2 bunk beds with an ensuite bathroom. Room amenities include a wardrobe, bedside lamps, a flat-screen television, towels, linen, toiletries, complimentary tea and coffee as well as free WiFi.

Family Double Room with Private Bathroom This room features 2 double beds with an ensuite bathroom. Room amenities include a wardrobe, bedside lamps, a flat-screen television, linen, towels, toiletries, complimentary tea and coffee as well as free WiFi.

Double Room with Private Bathroom This room features a double bed with an ensuite bathroom. Room amenities include a wardrobe, bedside lamps, a flat-screen television, linen, towels, toiletries, complimentary tea and coffee as well as free WiFi.

Double Room with Shared Bathroom This room features a double bed with shared bathroom access. Room amenities include a wardrobe, bedside lamps, a flat-screen television, linen, towels, toiletries, complimentary tea and coffee as well as free WiFi.

Triple Room with Private Bathroom This room features a double and a single bed with an ensuite bathroom. Room amenities include a wardrobe, bedside lamps, a flat-screen television, linen, towels, toiletries, complimentary tea and coffee as well as free WiFi.

Guest Reviews
6.4
Rated
Location
Hurstville Ritz Hotel boasts a superb location that offers guests direct access to various amenities and transport options. Nestled in the heart of Hurstville, visitors appreciate its proximity to the train and bus stations, which provide seamless connections to Sydney Airport and other key destinations. The hotel is conveniently close to numerous dining options, including Asian restaurants and popular chains like McDonald's, as well as a major shopping complex, Westfield, adding to its appeal for those interested in retail therapy. With the hotel's prime positioning near conference facilities and healthcare establishments, it serves as an ideal choice for both business and leisure travelers. The area surrounding the hotel is bustling with activity, hosting a modern bar and bistro, and offering a variety of meals that deliver great value for money. Guests also highlight the clean and modern facilities, and the friendly staff, which enhance the overall experience. The hotel's central location ensures an enjoyable stay, making it particularly convenient for shopping excursions and easy public transport access.

Dinner
The dining experience at the Hurstville Ritz Hotel consistently receives positive feedback from guests. The hotel's restaurant offers a range of good meal options that continue to impress visitors, even for those returning after a year. Dining downstairs at the pub is noted for its delicious and well-priced meals, making it popular enough for some guests to eat there daily. Friendly and attentive bar staff add to the welcoming atmosphere, enhancing the overall dining experience. Guests frequently praise the amazing food served at the bistro, with particular mentions of the excellent steak. Overall, the Hurstville Ritz Hotel provides a satisfying dinner experience complemented by a perfect location.

Rooms
The Hurstville Ritz Hotel offers a variety of room experiences that generally cater to essential needs. Guests appreciate the hotel's proximity to local attractions and the convenience of its location. Many reviews highlight the cleanliness and comfort of the rooms, commendable aspects given the hotel's rating. Guests frequently mention the rooms as being tidy, well-organized, and equipped with basics like a comfortable bed, mini fridge, TV, air conditioning, and an ensuite bathroom with nice hot showers.

While some guests find the room size adequate, others note the compactness, with very small spaces and bathrooms described as claustrophobic. Despite these constraints, the rooms generally meet functionality expectations for a short stay, providing a comfortable resting place. Positive experiences also extend to the helpful staff, who have been noted for their friendly and accommodating service, such as assisting guests with luggage.

Yet, there are mentions of outdated facilities and some unpleasant experiences, such as issues with cleanliness in some areas and lack of certain amenities like a hairdryer and proper bedding in some cases. The beds received mixed feedback, with some finding them comfortable and others less satisfied. Overall, the Hurstville Ritz Hotel serves as a basic but functional accommodation option, aligning with what travelers might require for a brief visit.

Beds
The reviews of the beds at Hurstville Ritz Hotel reveal a mix of opinions. On the positive side, several guests reported that the beds were comfortable, with some describing them as super comfy and very comfy. Cleanliness was also noted, with praises for beds having fresh sheets and maintaining a presentable appearance.

However, some guests had less favorable experiences. Issues included beds falling apart, being shaky, or squeaky. There were comments about old mattresses that needed replacing and complaints about insufficient bedding, such as the lack of extra blankets and only having a single blanket with a sheet. Personal preferences regarding pillow softness were mentioned, although not seen as a reflection on the hotel's overall service.

In summary, while many guests found the beds comfortable and clean, there were noticeable inconsistencies in quality and maintenance that could impact the stay for some visitors.

Cleanliness
Nestled in Hurstville, the Ritz Hotel has garnered varied feedback regarding its cleanliness, showcasing both commendable efforts and notable areas for improvement. On the positive side, guests frequently applauded the clean linen, towels, and generally spotlessly clean rooms, highlighting the satisfactory basic upholstery provided during their stay. The hotel staff received praise for their friendly demeanor, contributing to an ambiance that many found comfortable.

On the downside, guests pointed out several areas needing attention. Bathrooms were a recurring topic, with reports of mould and outdated fixtures that desired maintenance, especially the toilets and shower curtains. Some reviews noted discrepancies like unengaged signs mistakenly indicating occupancy, possibly causing inconvenience. Room cleanliness was a concern, with comments about thick dust accumulation, stained and smelly carpets, and an overall shabby condition. The lack of vacuuming and cleaning during guest stays was highlighted, alongside missing amenities such as hair dryers and facial tissues.

The hotel faced criticism regarding certain rooms feeling cramped and differing in size from online descriptions. An occasional smell of cigarettes was reported, disturbing the otherwise hospitable environment. Despite these challenges, the provision of basic amenities and clean towels contributed positively to some guest experiences, complemented by a staff ready to accommodate and address overlooked room supplies.

Overall, while the Hurstville Ritz Hotel provides certain appealing elements like cleanliness in linens and a friendly staff, it stands to benefit from addressing the maintenance of its facilities to enhance guest satisfaction.

Staff
Nestled conveniently close to the train station, Hurstville Ritz Hotel offers a warm and welcoming atmosphere largely attributed to its exceptional staff. Visitors consistently praise the friendly and accommodating nature of the personnel, remarking on their willingness to go the extra mile to ensure a comfortable stay. With management led by Giorgio, who receives high marks for his service, guests can expect excellent hospitality. Dean and several other staff members also stand out for their exceptional assistance and attention to detail.

Despite occasional mishaps, such as difficulties in locating bookings and some instances where service warmth could be improved, the overall feedback on the staff remains overwhelmingly positive. Housekeeping is notably helpful, ensuring rooms are well-maintained and clean. The front-desk staff is recognized for swift and helpful check-ins, while the bar staff downstairs also receives accolades for their friendliness and competence.

The hotel's strategic location combined with its attentive and amiable staff creates an inviting environment that leaves guests feeling well-cared for. Overall, the team's genuine effort to accommodate guests and make them feel welcome makes Hurstville Ritz Hotel a desirable option for travelers seeking good value in the area.


No, Hurstville Ritz Hotel doesn't have any pool.

No, a spa isn't available at Hurstville Ritz Hotel.

No, Hurstville Ritz Hotel doesn't allow dogs.

No, parking facilities aren't available at Hurstville Ritz Hotel.

No, Hurstville Ritz Hotel doesn't have a gym.

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