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Summary of reviewsNapoleon On Kent in Sydney is highly lauded for its exceptional location, situated near key attractions like Circular Quay, the Sydney Opera House, Harbour Bridge and Darling Harbour. This prime spot offers easy access to public transport and a plethora of dining options, balancing the bustling city vibes with a peaceful street setting. Both business and leisure travelers find it ideal due to its centrality and proximity to the CBD and waterfront.
Rooms at Napoleon On Kent are spacious and functional, providing ample space, well-equipped kitchen facilities and comfortable beds. Many guests appreciate the cleanliness and the modern touches in some units, although there are instances of mixed reviews concerning room upkeep and occasional maintenance issues. Despite some mentions of outdated furnishings and sporadic noise-related inconveniences, the accommodations mostly deliver a comfortable and roomy experience.
Cleanliness at the hotel presents a varied picture. While many guests commend the neat and tidy environment with clean beds and freshly updated bathrooms, others note inconsistency. There are reports of dust, dirty windows and superficial cleaning efforts that leave certain areas wanting. However, guests generally appreciate the efforts to maintain clean, comfortable spaces.
Staff at Napoleon On Kent earn high marks for their friendliness, professionalism and accommodating nature. The reception staff, in particular, are frequently praised for their helpfulness and welcoming demeanor, contributing positively to guests' experiences, despite occasional inconsistencies in communication or attitude during weekends.
The hotel provides mixed experiences with its WiFi service with many guests praising its reliability and speed, while others encounter spotty connectivity and issues accessing the service. Parking is generally considered convenient and cost-effective, though better communication regarding parking specifics and limited availability during peak times are noted concerns.
For nightlife enthusiasts, the hotel's location is a significant advantage, placing guests amidst Sydney's vibrant scenes with easy access to various nightlife options. However, the energetic surroundings can result in noise disruptions for light sleepers.
Guests often find the beds at Napoleon On Kent to be comfortable and clean, though some feedback points to minor inconveniences such as beds on wheels or firmness issues. Overall, the bedding quality contributes to a restful stay for most visitors.
Napoleon On Kent offers a blend of comfort and luxury with high-end furnishings and modern decor, providing good value for the price. While certain functional aspects could be enhanced, the general experience is marked by a luxurious feel, spacious accommodations and a strategic, well-connected location. Show more
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Categories
Aparthotel Taking Steps Towards Sustainability
Aparthotel near Nightlife Spots
Aparthotel with Free Wi-Fi
Aparthotel with Parking
Room Types
Studio ApartmentThis apartment features a kitchenette and TV.
Please note that the price is based on 2 guests. There is no capacity for extra guests or extra beds.
One-Bedroom ApartmentThis spacious apartment features a separate living area.
Please note that the price is based on 2 guests. Maximum occupancy is 3 (see Hotel Policies).
Deluxe StudioThe studio offers air conditioning, a tea and coffee maker, as well as a private bathroom boasting a walk-in shower and a hairdryer. In the kitchen, guests will find a stovetop, a refrigerator, kitchenware and a microwave. The studio has a flat-screen TV, a safe deposit box, a sofa, as well as heating. The unit has 1 bed.
Deluxe ApartmentThe apartment provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a walk-in shower and a hairdryer. Guests can make meals in the kitchen that is equipped with a stovetop, a refrigerator, kitchenware and a microwave. Boasting a balcony, this apartment also offers a dining area, a safe deposit box and a flat-screen TV.
Guest Reviews
7.4
Good
Location
The location of Napoleon On Kent receives high praise from guests, who consistently emphasize its strategic positioning within Sydney's bustling landscape. Positioned near Wynyard Station, it offers extraordinary convenience for both public transport and access to key attractions. Guests can easily walk to Circular Quay, the Sydney Opera House, Harbour Bridge and Darling Harbour, making it a prime spot for tourists. The proximity to Barangaroo and a host of quality dining options adds to its allure. Visitors appreciate the tranquil, quiet street despite the proximity to these vibrant areas, ensuring a peaceful stay. Additionally, its centrality to the CBD and waterfront areas makes it ideal for those in town for both business and leisure. With a wealth of restaurants, shops and cafes within walking distance, the location truly caters to all needs, whether attending events, sightseeing or simply enjoying the city.
Rooms
Napoleon On Kent boasts a remarkably central location, providing guests easy access to various transport options, shopping centers and vibrant dining scenes. The standout feature across the reviews is undeniably the spaciousness of the rooms. Whether it's a studio, one-bedroom or three-room apartment, guests consistently found the accommodations larger than expected and appreciated the ample space to unwind. Rooms are described as clean, comfortable and functional with several mentioning the benefit of having well-equipped kitchen facilities and comfortable beds.
The interiors, although spacious and often well-appointed, have a mixed reception regarding their modernity and upkeep. Many reviews highlight recently renovated apartments and modern, clean amenities. On the other hand, some guests noted instances of wear and tear, outdated furnishings and maintenance issues such as peeling paint or musky smells. Noise levels varied with some rooms providing a quiet escape, while others closer to traffic or nightlife experienced more disruption.
The convenience of having kitchenettes, washing machines, dryers and balconies added to the overall comfortable stay for many, making it a great choice for extended stays or those wanting to self-cater. However, some rooms were noted to lack certain comforts or aesthetic touches, leaving a minimalist impression for some guests.
Overall, Napoleon On Kent offers spacious and well-located accommodations with a range of amenities that cater to comfort and basic needs, making it a solid option for travelers prioritizing location and room size.
Beds
The reviews for the beds at Napoleon On Kent are notably mixed but lean towards the positive side in terms of comfort. Many guests appreciated the super comfortable and well-made beds, highlighting the good quality bedding. The beds were frequently described as spacious, clean and adequately comfortable for a good night's rest. However, a few guests pointed out specific issues such as beds on wheels that couldn't be locked, which caused inconvenience when trying to sit up or move. Some beds were described as too firm or hard, leading to uncomfortable sleep for certain individuals. Minor drawbacks included inadequate or ill-fitting bed sheets, scratchy texture and issues with pillows. Despite these occasional complaints, many reviewers found the beds and the overall cleanliness to meet their expectations with some even praising the extreme comfort and appropriate firmness of the mattresses.
Cleanliness
Napoleon On Kent in Sydney offers a mixed experience regarding its cleanliness standards, which vary greatly across different rooms and areas of the property. Many guests have praised the hotel’s clean and modern bathrooms, describing them as newly renovated and spacious. The rooms are often mentioned as neat and tidy with freshly made beds and clean towels provided regularly. The lobby is inviting and some units have been recently renovated, maintaining a clean and bright appearance.
However, there are numerous reports of inconsistency in cleanliness. Several reviews highlight issues such as dusty furniture, dirty windows and unclean kitchen areas. The balconies and some of the amenities, like remote controls and couches, are noted for their lack of hygiene. Several guests have pointed out specific maintenance concerns, including mouldy skirting boards, stained curtains and unpleasant odors in some rooms and hallways.
There are complaints about superficial cleaning with dirt and grime found under beds and on various surfaces. Certain areas, especially bathrooms, need more thorough cleaning with some guests mentioning mold and dirty tiles. While some rooms are held to professional cleaning standards, others require much-needed refurbishment and deep cleaning.
Despite these drawbacks, guests appreciate the spacious and comfortable rooms, finding them suitable for a stay, especially given the hotel's convenient location in Sydney. Yet, the range of cleanliness issues and maintenance problems indicates that the hotel could benefit from more consistent and thorough housekeeping practices to enhance the overall guest experience.
Staff
The guest reviews for Napoleon On Kent consistently highlighted the commendable attitude and efficiency of the hotel staff. Described as friendly, helpful and accommodating, the team made numerous positive impressions on visitors. Many guests found the reception staff particularly noteworthy with phrases such as very accommodating, brilliant and super friendly commonly appearing. Guests appreciated the staff's professionalism and attentiveness, often mentioning their politeness and competence.
However, a few mixed reviews were also noted. While mid-week reception staff received praise for their warmth and helpfulness, weekend staff were sometimes described as unpleasant or rude. Despite a few instances of confusion at the reception and occasional difficulties in communication, the overwhelmingly positive feedback suggests a dedicated team striving to provide excellent service.
Overall, the staff at Napoleon On Kent garnered high marks for their welcoming demeanor and their ability to make guests feel comfortable, often going above and beyond to address needs and provide assistance. The positive experiences shared by many guests underscore the hotel’s strength in customer service.
Wi-Fi
Napoleon On Kent seems to deliver a mixed experience when it comes to its WiFi offerings. On the positive side, many guests have praised the WiFi for being excellent, reliable, fast and consistent. Several reviews note that the internet access is good and works well with some guests expressing appreciation for the trouble-free connectivity.
However, not all feedback is glowing. Some guests have encountered issues such as spotty WiFi, poor connectivity at times and instances where the WiFi failed to work altogether. Specific complaints include the WiFi dropping out frequently and connectivity being unreliable, particularly in some rooms like room 202. In addition, there have been a few mentions of inadequate information about the WiFi login details, leaving guests with no means to access the internet.
Overall, while many visitors have had a satisfactory experience with the hotel's WiFi, there are noticeable inconsistencies that could affect guests' stays. Those depending on a seamless internet connection may want to take note of these potential issues.
Parking
Napoleon On Kent offers a range of parking options that many guests find convenient and beneficial. The on-site parking is often praised for its ease of access and added convenience during their stay. Secure parking is available, providing peace of mind for visitors who drive. Additionally, some guests found the parking rates to be one of the cheapest in the area, making it a cost-effective option.
There are a few areas of concern. Communication about parking specifics could be improved, as some guests were unaware of the costs or found the instructions a bit vague. Others mentioned that the car park is small and can be tight to navigate, but generally manageable. Booking a spot in advance is recommended due to limited availability, as some guests noted finding out on arrival that parking was fully booked.
Despite these minor issues, many reviews highlighted the convenience of on-site parking with the added bonus of extended parking hours after checkout, contributing to an overall positive experience for those driving to the hotel.
Nightlife
Napoleon On Kent boasts a prime location that immerses guests in the vibrant nightlife of the city. Situated close to public transport, it's easy to explore a plethora of nightlife options, ranging from bars and clubs to lively street parties. Guests appreciate the energetic atmosphere in the surrounding area, which offers a myriad of nightspots and top-tier nightlife experiences, especially around Darling Harbour, known for its dining and entertainment venues.
The hotel's proximity to nightlife allows visitors to fully engage in the city's evening and night activities, while also providing convenient access to the city's other attractions, such as harbours and shopping areas. Despite the lively surroundings, many guests felt safe and comfortable. They found the location ideal for those seeking to enjoy the nighttime exuberance without sacrificing convenience.
However, it's worth noting that the area can be noisy late at night and early in the morning, which might affect light sleepers. Despite this, the overall sentiment leans positively towards the hotel's strategic location for nightlife enthusiasts seeking a bustling urban experience.
Luxury
Napoleon On Kent offers a stay that is both luxurious and well worth exploring. The hotel features high-end furniture and upscale apartment furnishings with top-notch decor, creating a modern and opulent atmosphere throughout the property. Guests have remarked on the luxurious room fitout and accommodations, which are well-priced given the quality offered. Additionally, the spacious apartments provide both comfort and accessibility with the location being conveniently accessible by public transport. While some aspects are more functional than fancy, the overall experience is marked by a luxurious feel that leaves a lasting impression.
No, Napoleon On Kent doesn't have any pool.
No, a spa isn't available at Napoleon On Kent.
No, Napoleon On Kent doesn't allow dogs.
Yes, parking facilities are available at Napoleon On Kent.