Pullman Sydney Olympic Park
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Summary of reviewsPullman Sydney Olympic Park is a highly favored hotel primarily due to its strategic location within close proximity to major event venues like Accor Stadium, Qudos Bank Arena and the aquatic center, making it an ideal choice for event-goers. Guests greatly value the convenience of walking to events and the ease of accessibility from public transportation, along with practical amenities like valet parking.
The breakfast experience garners appreciation for its delicious and varied offerings, particularly the buffet breakfast with items like eggs Benedict. Room service breakfast is highlighted for its punctuality and quality. However, some guests feel the breakfast is overpriced and occasionally inconsistent in terms of value, selection and service quality. Similarly, the dinner and bar services receive mixed reviews. While many enjoy the food quality and ambiance, the restaurant's limited menu and pricing are points of contention. Service times and meal variety could see improvements.
The rooms at Pullman Sydney Olympic Park are generally perceived as clean, modern and comfortable, boasting excellent views, particularly from corner rooms. Amenities like bathrobes, slippers and coffee machines are appreciated. Nonetheless, some guests note that the rooms could benefit from updating with issues like worn carpets and maintenance concerns needing attention.
Cleanliness across the hotel is commendable, although some inconsistencies arise with particular reports of dusty rooms and outdated facilities. On the whole, the hotel maintains a tidy environment, contributing to a comfortable stay.
Staff at the hotel receive significant praise for their friendliness, professionalism and dedication with personal mentions of staff members providing outstanding service. However, occasional negative interactions and understaffing issues at reception may mar the overall experience.
Family friendliness is another positive attribute with the hotel offering amenities and activities for children, making it suitable for families attending nearby events. However, room accommodations could better cater to larger families.
The beds are widely celebrated for their comfort, enhancing the overall stay, although a few guests experience issues with the softness or firmness of the mattresses and pillows.
Free wifi is available but receives mixed reviews regarding its reliability and speed. The hotel might benefit from updating its device charging options and providing streaming services.
Parking, especially the valet service, is noted for its convenience, though high costs and occasional availability issues during busy periods are mentioned.
In summary, Pullman Sydney Olympic Park is well-regarded for its superb location, comfort and generally high standard of service, making it a preferred choice for those visiting Sydney for events, despite some areas needing improvement.
Categories
The breakfast experience garners appreciation for its delicious and varied offerings, particularly the buffet breakfast with items like eggs Benedict. Room service breakfast is highlighted for its punctuality and quality. However, some guests feel the breakfast is overpriced and occasionally inconsistent in terms of value, selection and service quality. Similarly, the dinner and bar services receive mixed reviews. While many enjoy the food quality and ambiance, the restaurant's limited menu and pricing are points of contention. Service times and meal variety could see improvements.
The rooms at Pullman Sydney Olympic Park are generally perceived as clean, modern and comfortable, boasting excellent views, particularly from corner rooms. Amenities like bathrobes, slippers and coffee machines are appreciated. Nonetheless, some guests note that the rooms could benefit from updating with issues like worn carpets and maintenance concerns needing attention.
Cleanliness across the hotel is commendable, although some inconsistencies arise with particular reports of dusty rooms and outdated facilities. On the whole, the hotel maintains a tidy environment, contributing to a comfortable stay.
Staff at the hotel receive significant praise for their friendliness, professionalism and dedication with personal mentions of staff members providing outstanding service. However, occasional negative interactions and understaffing issues at reception may mar the overall experience.
Family friendliness is another positive attribute with the hotel offering amenities and activities for children, making it suitable for families attending nearby events. However, room accommodations could better cater to larger families.
The beds are widely celebrated for their comfort, enhancing the overall stay, although a few guests experience issues with the softness or firmness of the mattresses and pillows.
Free wifi is available but receives mixed reviews regarding its reliability and speed. The hotel might benefit from updating its device charging options and providing streaming services.
Parking, especially the valet service, is noted for its convenience, though high costs and occasional availability issues during busy periods are mentioned.
In summary, Pullman Sydney Olympic Park is well-regarded for its superb location, comfort and generally high standard of service, making it a preferred choice for those visiting Sydney for events, despite some areas needing improvement.
Business Hotel
Pullman Sydney Olympic Park offers extensive conference facilities and business services, suitable for large-scale corporate events. Its location in Sydney Olympic Park provides a unique setting for business gatherings. The hotel features modern amenities and professional support for successful events.
Hotel with Parking
Offers on-site parking. This hotel provides convenient access to Olympic Park venues and facilities, ideal for guests attending events or exploring the area.
EV charging stations
Hotel with EV Charging Stations
Located in Sydney Olympic Park. Provides EV charging facilities. Suitable for business and leisure travelers.
Luxury Hotel
Hotel near Golf Courses
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Accessible Hotel
Hotel with Gym
Hotel with Tennis Courts
5-Star Hotel
Guest Reviews
Pullman Sydney Olympic Park's location emerges as its most celebrated feature among guests. Perfectly situated for those attending various events, it provides unparalleled convenience with its proximity to notable venues like Accor Stadium, Qudos Bank Arena and the aquatic centre. The hotel's central position within the park ensures that guests are never far from major events, be it concerts, sports matches or expos. It's a favored choice for those wanting quick and easy access, allowing them to walk to the events and return without hassle.
The convenience extends to its accessibility to public transportation with the train station within walking distance, making travel to and from the hotel straightforward. Furthermore, practical amenities such as convenient parking add to the overall ease of a stay here.
Guests also laud the proximity to various dining and shopping options, which enhances the experience without the need for long commutes. The combination of excellent views, friendly and helpful staff and soundproof rooms provides a comfortable stay, often described as perfect for the needs of event-goers. Despite occasional mentions of higher costs and specific management feedback, the overall sentiment reflects a high level of satisfaction with the hotel's strategic location and the convenience it offers.
At the Pullman Sydney Olympic Park, breakfast receives a mixed bag of reviews from guests, highlighting several positive aspects while also pointing out areas for improvement. Many visitors found the breakfast offerings to be fantastic, describing it as great, wonderful, delicious and amazing. The buffet breakfast was often praised for its excellent selection and quality with some considering it exceptional, sensational and well worth the experience.
Guests appreciated the variety available with specific mentions of eggs Benedict, high-quality continental options and a good selection at the buffet. Room service breakfast was particularly noted for being punctual and perfectly cooked, enhancing the overall dining experience.
However, some reviews indicated that the breakfast could be a bit pricey and a few guests felt that it did not provide good value for money. Issues such as cold scrambled eggs, limited options and lack of replenishment during peak times were mentioned. Additionally, the cost of the buffet breakfast was considered high by several guests, who felt that it wasn't always justified by the offerings.
Service quality during breakfast also drew mixed reactions with a few guests noting slow seating and occasional rudeness. Despite these shortcomings, the overall sentiment suggests that Pullman Sydney Olympic Park generally offers a satisfying and enjoyable breakfast experience for most of its guests.
The dining experience at Pullman Sydney Olympic Park has garnered mixed reviews. Many guests complimented the fantastic food and exceptional quality of room service meals. Several visitors stated that their pre-concert dinners exceeded expectations and praised the bar's extensive selection of boutique gins and whiskeys. The restaurant itself has been described as excellent and fast with delicious dishes and some enjoyed the overall fantastic dining experience.
However, the restaurant menu was frequently noted to be limited and overpriced with some patrons finding certain meals, like the fish n chips, served cold. The dinner prices were considered high and room service had a restricted menu, especially after hours. Some guests mentioned that the food was average and did not meet their expectations for a 5-star establishment. Service times also seemed inconsistent with dinner orders occasionally taking too long to be served, sometimes arriving cold.
Staff interactions were another area of variability with some describing the restaurant and bar staff as great, while others found them to be rude or extremely busy. There was also a lack of variety for hot or cold beverages within the bar and restaurant. Despite the varying experiences, the restaurant and bar received praise for their fantastic environment and the deliciousness of their offerings. Overall, while the dining experience had several highlights, there were notable areas for improvement regarding menu variety and service consistency.
Travelers to Pullman Sydney Olympic Park have highlighted both strengths and areas for improvement regarding their room experiences. Positively, many reviewers found the rooms to be clean, modern and quiet, offering a comfortable stay with spacious layouts and impressive views of the surrounding area, especially from corner rooms overlooking the stadium. Amenities such as bathrobes, slippers and coffee machines further enhanced their experience. The beds were frequently described as comfortable and guests appreciated the aesthetic touches and overall cleanliness.
However, there are consistent mentions of the rooms feeling somewhat outdated and in need of refreshing with specific complaints about worn carpets, marked walls and damaged fixtures. Some guests encountered issues with room readiness upon check-in, cleanliness not meeting expectations and maintenance problems like non-working lights and poor water pressure. Though the rooms were often noted as spacious, there were a few remarks on insufficient family accommodations and minor inconveniences like the lack of fitted sheets and limited toiletries.
Overall, while the Pullman Sydney Olympic Park offers comfortable, clean and conveniently located accommodations with great views and quiet surroundings, attention to updating decor and improving some maintenance and housekeeping standards could elevate the guest experience even further.
Despite a range of opinions from guests at Pullman Sydney Olympic Park, the general consensus indicates that the beds at this hotel tend to be very comfortable. Numerous guests praise the beds for their remarkable comfort, often describing them as super comfy and even extremely comfortable. Many appreciated the bedding, describing it as cozy and supportive with phrases like most comfortable bed and comfy mattress frequently mentioned.
However, some guests did express concerns, noting issues such as beds being too soft, pillows being too firm or high and single beds being too small for couples. There were also a few mentions of beds that were not supportive, sloping or noisy. Additionally, a few experienced discomfort due to a lack of fitted sheets or the mattress being overly soft.
In summary, while the offering does seem to have its shortcomings for a few, most guests found the beds at Pullman Sydney Olympic Park to be exceptionally comfortable, contributing positively to their overall stay experience.
Compared to other five-star accommodations, Pullman Sydney Olympic Park manages to create a mixed impression regarding cleanliness. Most guests commend the hotel for its very clean and tidy environment, especially highlighting the cleanliness of the rooms. Words like "extremely tidy," "dust-free," and "well maintained" frequently appear in positive reviews. The hotel impresses visitors with its modern, comfortable and spacious rooms, coupled with friendly housekeepers and helpful staff.
The property is also praised for its close proximity to major event venues, making it a convenient choice for those attending concerts or shows. Guests often describe the location as clean and the overall atmosphere as quiet and comfortable.
However, some reviews point to areas in need of improvement. A portion of guests reported issues such as dusty rooms, unclean bathrooms and outdated facilities. Specific complaints include unsatisfactory cleaning of certain rooms, overlooked details like dirty plates and facial cleansers and occasional unpleasant odors in the hallways and rooms. The air conditioning system's cleanliness was also mentioned as a concern, alongside instances where rooms had not been thoroughly cleaned or replenished with essentials.
While the positive feedback underscores the hotel's commitment to cleanliness and guest comfort, the negative remarks suggest inconsistencies that may affect the overall guest experience.
Visitors' overall impression of the staff at Pullman Sydney Olympic Park is largely favorable with numerous highlights surrounding their friendliness, professionalism and dedication to service. Many guests praised the staff for being extremely friendly, efficient and knowledgeable. Remarks such as "excellent staff," "amazing," and "helpful and approachable," frequently appear, underscoring a consistent level of high-quality service. The positive interactions extended across various hotel sectors, including reception, concierge, restaurant, housekeeping and room service, where team members were noted for their courteous and accommodating nature.
Specific staff members like Joe, the doorman and Gabrielle at reception, received individual commendations for their outstanding service, indicating the difference that personal attention can make. Moreover, the staff’s effort and willingness to go above and beyond in their service were described as fantastic, making stays memorable and pleasant.
However, not all experiences were perfect. Some guests encountered issues like understaffing at the reception desk, lackluster communication skills and moments where staff were described as unhelpful or even rude. Such instances seem to contrast starkly with the generally positive feedback, suggesting occasional inconsistencies in service quality. Delays during check-in, inattentiveness and instances of housekeeping errors were also noted, demonstrating room for improvement.
Despite these occasional shortcomings, the recurring theme of the reviews is a warm and helpful staff that significantly contributes to a great guest experience. With the hotel providing clean, comfortable rooms and excellent service on the whole, Pullman Sydney Olympic Park appears to uphold a generally high standard that makes a positive impact on its visitors.
Pullman Sydney Olympic Park offers free wifi, which guests have found useful for connectivity in their rooms. However, experiences with the wifi quality have varied. Some guests noted good wifi connection, while others reported difficulties, including slow speeds and frequent drops in connection. The hotel does not provide USB charging cables and some guests found the device charging options outdated. Additionally, there are no streaming services available to log into on the TV. Despite these issues, quick room service is a positive aspect mentioned by guests.
When staying at Pullman Sydney Olympic Park, guests found the valet parking to be a standout feature with its convenience frequently highlighted. Many noted the efficient and friendly service provided by the valet staff, making the parking experience seamless and stress-free. The hotel’s location, especially for event-goers, was praised for its easy access to parking facilities close to hotel lifts and key attractions.
However, parking costs were a common concern among guests with some finding the fees quite steep. Issues such as the parking being shared with other hotels, limited availability during busy periods and confusing signage added to the frustration of a few. The tight spaces in the underground garage were also noted as problematic by some drivers. Despite these setbacks, others did report positive experiences, mentioning that finding a spot quickly wasn’t an issue and appreciating the safe and protected car park.
In summary, while valet parking at Pullman Sydney Olympic Park is appreciated for its convenience and helpful attendants, the high costs and occasional difficulties with space and availability were points of contention for some guests.
Pullman Sydney Olympic Park offers a family-friendly environment with a range of amenities suitable for children. The hotel ensures a pleasant stay for families by providing cots and thoughtful touches like minibar gifts and gluten-free breakfast options, which were particularly appreciated. The location is convenient for family functions, making it an optimal choice for those attending events nearby.
The hotel maintains a good standard of rooms and nearly all room services were satisfactory, which contributed to a positive family experience. It manages to keep children entertained with educational activities and small surprises, adding to the overall enjoyment. Supervising children is made easier and the hotel is seen as accommodating for families of up to four, though some guests felt that room assignments could be more considerate to the needs of larger families.
Overall, Pullman Sydney Olympic Park strives to create a welcoming atmosphere for families, making it a favored choice for many seeking comfort and convenience in the heart of Sydney.
Pullman Sydney Olympic Park aims to offer a five-star experience with several reviewers highlighting its easy check-in process and accommodating early check-ins. Guests frequently praised the hotel's cleanliness and comfort, noting the excellent service provided throughout their stay. The hotel is priced competitively for a five-star establishment and some guests felt they received good value for their money in this regard.
However, the hotel does face criticism with regards to its upkeep and modernity. Several guests mentioned that the rooms and facilities do not meet the expectations of a five-star rating, pointing out worn-out carpets and limited amenities like bath mats as areas needing improvement. The property's overall feel and room maintenance have also been called into question with some guests feeling that it lacks the high standards associated with five-star hotels.
In summary, while Pullman Sydney Olympic Park delivers strong service and comfort, the physical condition and maintenance of its rooms may fall short of what some guests anticipate from a five-star hotel.
Pullman Sydney Olympic Park is well-regarded by business travelers for its corporate-friendly environment and proximity to the conference venue. Rooms are thoughtfully arranged to cater to the needs of those traveling on business, providing a convenient setup for work-related tasks. The hotel's services receive high praise, described as good, amazing and incredible with staff dedicated to ensuring a pleasant stay. However, it's noted that the property could benefit from some updates to maintain its appeal. Despite occasional issues, such as problems with invoices, the hotel often compensates guests to address any inconveniences. Overall, Pullman Sydney Olympic Park is a solid choice for business travel, offering a well-set-up and business-centric atmosphere.
The Pullman Sydney Olympic Park is noted for its accessibility and convenience. Guests have praised its spacious and comfortable rooms, which are ideal for wheelchair users. The location is consistently lauded as convenient, being near various attractions and venues. The parking options are also appreciated for their ease of use. However, there are some areas for improvement. Guests have noted that accessible rooms might not always receive the same level of care as other rooms and staff could benefit from better training on the facilities available in accessible accommodations. Additionally, the absence of USB wall charging points has been a minor drawback. Despite these points, the hotel maintains its reputation with many guests returning for its reliability and cleanliness.
Pullman Sydney Olympic Park offers a luxurious experience with a combination of lovely service and modern decor. The hotel exudes a high level of elegance, from the luxurious rooms and bathrooms to the overall property ambiance. Guests can enjoy calm treatments and top-notch service that contribute to a feeling of being in a 5-star establishment. The property is situated conveniently close to plenty of dining options, enhancing the experience of staying there. The hotel's decor is thoughtfully and beautifully designed, adding to its luxurious appeal. For those seeking a special treat, especially for their last night in Sydney, Pullman Sydney Olympic Park is a fitting choice that rarely disappoints.
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Location
The convenience extends to its accessibility to public transportation with the train station within walking distance, making travel to and from the hotel straightforward. Furthermore, practical amenities such as convenient parking add to the overall ease of a stay here.
Guests also laud the proximity to various dining and shopping options, which enhances the experience without the need for long commutes. The combination of excellent views, friendly and helpful staff and soundproof rooms provides a comfortable stay, often described as perfect for the needs of event-goers. Despite occasional mentions of higher costs and specific management feedback, the overall sentiment reflects a high level of satisfaction with the hotel's strategic location and the convenience it offers.
Breakfast
Guests appreciated the variety available with specific mentions of eggs Benedict, high-quality continental options and a good selection at the buffet. Room service breakfast was particularly noted for being punctual and perfectly cooked, enhancing the overall dining experience.
However, some reviews indicated that the breakfast could be a bit pricey and a few guests felt that it did not provide good value for money. Issues such as cold scrambled eggs, limited options and lack of replenishment during peak times were mentioned. Additionally, the cost of the buffet breakfast was considered high by several guests, who felt that it wasn't always justified by the offerings.
Service quality during breakfast also drew mixed reactions with a few guests noting slow seating and occasional rudeness. Despite these shortcomings, the overall sentiment suggests that Pullman Sydney Olympic Park generally offers a satisfying and enjoyable breakfast experience for most of its guests.
Dinner
However, the restaurant menu was frequently noted to be limited and overpriced with some patrons finding certain meals, like the fish n chips, served cold. The dinner prices were considered high and room service had a restricted menu, especially after hours. Some guests mentioned that the food was average and did not meet their expectations for a 5-star establishment. Service times also seemed inconsistent with dinner orders occasionally taking too long to be served, sometimes arriving cold.
Staff interactions were another area of variability with some describing the restaurant and bar staff as great, while others found them to be rude or extremely busy. There was also a lack of variety for hot or cold beverages within the bar and restaurant. Despite the varying experiences, the restaurant and bar received praise for their fantastic environment and the deliciousness of their offerings. Overall, while the dining experience had several highlights, there were notable areas for improvement regarding menu variety and service consistency.
Rooms
However, there are consistent mentions of the rooms feeling somewhat outdated and in need of refreshing with specific complaints about worn carpets, marked walls and damaged fixtures. Some guests encountered issues with room readiness upon check-in, cleanliness not meeting expectations and maintenance problems like non-working lights and poor water pressure. Though the rooms were often noted as spacious, there were a few remarks on insufficient family accommodations and minor inconveniences like the lack of fitted sheets and limited toiletries.
Overall, while the Pullman Sydney Olympic Park offers comfortable, clean and conveniently located accommodations with great views and quiet surroundings, attention to updating decor and improving some maintenance and housekeeping standards could elevate the guest experience even further.
Beds
However, some guests did express concerns, noting issues such as beds being too soft, pillows being too firm or high and single beds being too small for couples. There were also a few mentions of beds that were not supportive, sloping or noisy. Additionally, a few experienced discomfort due to a lack of fitted sheets or the mattress being overly soft.
In summary, while the offering does seem to have its shortcomings for a few, most guests found the beds at Pullman Sydney Olympic Park to be exceptionally comfortable, contributing positively to their overall stay experience.
Cleanliness
The property is also praised for its close proximity to major event venues, making it a convenient choice for those attending concerts or shows. Guests often describe the location as clean and the overall atmosphere as quiet and comfortable.
However, some reviews point to areas in need of improvement. A portion of guests reported issues such as dusty rooms, unclean bathrooms and outdated facilities. Specific complaints include unsatisfactory cleaning of certain rooms, overlooked details like dirty plates and facial cleansers and occasional unpleasant odors in the hallways and rooms. The air conditioning system's cleanliness was also mentioned as a concern, alongside instances where rooms had not been thoroughly cleaned or replenished with essentials.
While the positive feedback underscores the hotel's commitment to cleanliness and guest comfort, the negative remarks suggest inconsistencies that may affect the overall guest experience.
Staff
Specific staff members like Joe, the doorman and Gabrielle at reception, received individual commendations for their outstanding service, indicating the difference that personal attention can make. Moreover, the staff’s effort and willingness to go above and beyond in their service were described as fantastic, making stays memorable and pleasant.
However, not all experiences were perfect. Some guests encountered issues like understaffing at the reception desk, lackluster communication skills and moments where staff were described as unhelpful or even rude. Such instances seem to contrast starkly with the generally positive feedback, suggesting occasional inconsistencies in service quality. Delays during check-in, inattentiveness and instances of housekeeping errors were also noted, demonstrating room for improvement.
Despite these occasional shortcomings, the recurring theme of the reviews is a warm and helpful staff that significantly contributes to a great guest experience. With the hotel providing clean, comfortable rooms and excellent service on the whole, Pullman Sydney Olympic Park appears to uphold a generally high standard that makes a positive impact on its visitors.
Wi-Fi
Parking
However, parking costs were a common concern among guests with some finding the fees quite steep. Issues such as the parking being shared with other hotels, limited availability during busy periods and confusing signage added to the frustration of a few. The tight spaces in the underground garage were also noted as problematic by some drivers. Despite these setbacks, others did report positive experiences, mentioning that finding a spot quickly wasn’t an issue and appreciating the safe and protected car park.
In summary, while valet parking at Pullman Sydney Olympic Park is appreciated for its convenience and helpful attendants, the high costs and occasional difficulties with space and availability were points of contention for some guests.
Family
The hotel maintains a good standard of rooms and nearly all room services were satisfactory, which contributed to a positive family experience. It manages to keep children entertained with educational activities and small surprises, adding to the overall enjoyment. Supervising children is made easier and the hotel is seen as accommodating for families of up to four, though some guests felt that room assignments could be more considerate to the needs of larger families.
Overall, Pullman Sydney Olympic Park strives to create a welcoming atmosphere for families, making it a favored choice for many seeking comfort and convenience in the heart of Sydney.
5 Star
However, the hotel does face criticism with regards to its upkeep and modernity. Several guests mentioned that the rooms and facilities do not meet the expectations of a five-star rating, pointing out worn-out carpets and limited amenities like bath mats as areas needing improvement. The property's overall feel and room maintenance have also been called into question with some guests feeling that it lacks the high standards associated with five-star hotels.
In summary, while Pullman Sydney Olympic Park delivers strong service and comfort, the physical condition and maintenance of its rooms may fall short of what some guests anticipate from a five-star hotel.
Business
Accessible
Luxury
No, Pullman Sydney Olympic Park doesn't have any pool.
No, a spa isn't available at Pullman Sydney Olympic Park.
No, Pullman Sydney Olympic Park doesn't allow dogs.
Yes, parking facilities are available at Pullman Sydney Olympic Park.
Yes, Pullman Sydney Olympic Park has a gym.
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