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Summary of reviewsThe Porter House Hotel Sydney - MGallery stands out for its prime location, allowing easy access to iconic Sydney attractions such as the Opera House and Chinatown, along with convenient transport links. Guests appreciate the hotel's modern urban design and tranquil ambiance, which offers a quiet retreat in the city's bustling center. The stylish interiors and spacious, comfortable rooms make it highly recommended by couples, conference attendees, and tourists.
Breakfast offerings receive mixed reviews; however, the a la carte selection, especially with gluten-free options, earns praise for starting the day on a delicious note. The dining experience at the hotel's restaurant, Henry's, is positively regarded for its atmosphere, complemented by tasty meals from Dixson and Sons and a vibrant bar. Despite some critiques about pricing and limited room service choices, the dining ambiance remains favorable.
Rooms at the hotel are spacious and meticulously clean, featuring modern comforts and a sophisticated design that integrates historical elements. Technology is seamlessly incorporated, with features such as iPad controls for amenities and lighting. The beds are consistently lauded as extraordinarily comfortable, contributing to restful nights for guests.
Cleanliness is a prominent strength, with well-maintained rooms and a focus on modern aesthetics within the historical building. The staff is recognized for their exceptional service and professionalism, enhancing guest experiences with friendly, efficient assistance and personalized care.
While the free Wi-Fi receives mixed reviews due to stability issues, the overall technological integration—from entertainment options to room amenities—adds value to the stay. The hotel offers decent gym and pool facilities, yet both are noted as lacking in size and equipment. However, the rooftop pool’s scenic views provide a pleasant, albeit shallow, swimming experience.
Guests often highlight the hotel’s luxurious ambiance, reflected in its refined atmosphere and modernly outfitted rooms. The hotel presents itself as a potentially five-star experience with areas for improvement in breakfast offerings and room amenities. Nevertheless, its combination of excellent service, aesthetics, and location makes The Porter House Hotel a preferred choice for a luxurious stay in Sydney. Show more
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Categories
Luxury Hotel
Sydney's newest luxury hotel blends rich history with modern elegance in the CBD. It offers 122 guest rooms with leather finishes, wood accents, and premium amenities. The hotel features an outdoor heated swimming pool, a fitness center, and multiple dining venues.
Hotel Taking Steps Towards Sustainability
Dedicated to sustainability, this hotel focuses on energy efficiency through lighting and air-conditioning systems, waste management with recycling, and water conservation with low-flow fixtures. They use eco-friendly cleaning products and support local suppliers.
Hotel for Honeymoon
The Porter House Hotel Sydney - MGallery offers a luxurious and sophisticated honeymoon experience with its elegant design and exceptional service. The hotel features stylish rooms and suites, a rooftop pool, and fine dining options, providing a memorable and romantic stay.
Accessible Hotel
The Accessible rooms at The Porter House Hotel Sydney feature two king single beds and a large smart television. They include digital light and curtain control and a DigiValet virtual concierge service.
5-Star Hotel
Offers luxurious accommodations and exceptional service in a historic setting. Its central location provides easy access to Sydney's main attractions, making it a desirable choice for travelers.
Hotel with Outdoor Pool
Offers an outdoor pool, described as a cute pool on the smaller side.
Hotel with Heated Pool
Features a heated pool, offering a luxurious amenity for guests seeking relaxation and recreation in a stylish setting.
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Heated Pool Outdoor Pool
Business Hotel
Hotel with Gym
Room Types
Superior King RoomThe rooftop pool is the standout feature of this double room. Featuring free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The spacious air-conditioned double room features a flat-screen TV with streaming services, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit has 1 bed.
Classic King RoomThe rooftop pool is a top feature of this double room. Featuring free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The spacious air-conditioned double room features a flat-screen TV with streaming services, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit has 1 bed.
Junior Suite with One King BedThis suite features a rooftop pool. The air-conditioned suite features 1 bedroom and 1 bathroom with a walk-in shower and a bath. The suite provides a flat-screen TV with streaming services, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit offers 1 bed.
Accessible Classic Twin RoomThe rooftop pool is a top feature of this triple room. Featuring free toiletries and bathrobes, this triple room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The air-conditioned triple room features a flat-screen TV with streaming services, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit has 2 beds.
Luxury King RoomThis double room's standout feature is the rooftop pool. Offering free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The spacious air-conditioned double room offers a flat-screen TV with streaming services, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit has 1 bed.
Junior Suite with One King Bed - Higher FloorGuests will have a special experience as this suite features a rooftop pool. The air-conditioned suite features 1 bedroom and 1 bathroom with a walk-in shower and a bath. The suite offers soundproof walls, a minibar, a tea and coffee maker, a flat-screen TV with streaming services, as well as city views. The unit offers 1 bed.
Guest Reviews
8.8
Excellent
Location
The Porter House Hotel Sydney - MGallery offers a prime location that guests consistently praise, with its central position making it exceptionally convenient for exploring the city. Visitors appreciate its proximity to major attractions, such as Chinatown, the NSW Art Gallery, and the stunning Opera House, all within easy walking distance. The hotel is strategically located near key transport links, including the metro, lightrail, and Town Hall Station, simplifying travel throughout Sydney and to the airport.
The combination of modern, urban design and tranquil ambiance appeals to many, providing a quiet retreat despite its bustling surroundings. Guests frequently highlight the hotel's stylish interiors, spacious and inviting rooms, and comfortable amenities, making it a favored pick for couples, conference goers, and tourists alike. This well-situated hotel also garners high recommendations for its seamless blend of location, service, and room quality, creating an attractive and practical base for any Sydney stay.
Breakfast
The Porter House Hotel Sydney - MGallery garners mixed responses regarding its breakfast offerings, yet shines in certain aspects. Many guests praise the a la carte breakfast, describing it as hearty and superb with excellent inclusions and occasionally offering delicious bread with avocado, tomato, and poached egg. The breakfast, served in a lovely and elegant space, provides an enjoyable start to the day for many visitors. The presence of gluten-free options further adds to the positive remarks.
However, some diners express disappointment in the limited menu and slow service, feeling that daily repetition and lack of variety might lead to a less engaging experience. The inclusion of breakfast is appreciated, though there are calls for more diversity, especially in sweets and cold beverages.
Overall, while breakfast at The Porter House Hotel has its highlights, there are suggestions for improvements in both selection and service efficiency to enhance the dining experience fully.
Dinner
The Porter House Hotel Sydney offers a generally satisfying dining experience with several positive aspects. Guests have praised the quality of the room service meals, describing them as very good, while the on-site restaurant, Henry's, is noted for its great atmosphere. Breakfast at the hotel stands out as a highlight, being described as the best part of the dining experience. Additionally, the meals at Dixson and Sons have been found to be tasty, and the hotel's bar is appreciated for its vibrant ambiance. However, there are some areas where improvement could be made. The dining options, while delicious, are considered a bit overpriced, and the room service menu is seen as expensive with limited choices. There is also a desire for more of the restaurant meals to be available for room service. Some guests have noted the lack of lighter breakfast options like cereal and croissants, and the availability of room service items appears to be inconsistent. Overall, while the dining experience is mostly positive, a few adjustments could enhance guest satisfaction even more.
Rooms
At The Porter House Hotel Sydney - MGallery, guests can expect impressively spacious and meticulously clean rooms that offer a blend of modern comfort and stylish design. The decor is consistently highlighted for its beauty and elegance, featuring clean, modern lines and quality furnishings that integrate contemporary creativity with historical elements. The rooms are well-appointed, equipped with the latest technology, including a unique iPad control system for managing curtains, lights, room service, and TV, adding a modernistic touch to the ambiance.
Guests frequently commend the comfort of the beds and pillows, often referring to them as the most comfortable they've experienced. Bathrooms come with generous space and modern fixtures, complementing the overall aesthetic. The rooms are noted for their spaciousness and abundant natural light, creating a cozy yet airy atmosphere that many find inviting.
Technology and amenities are up-to-date, providing convenience and luxury, with rooms designed thoughtfully to ensure everything is at hand. Located in the city center, just steps from iconic locations like the Town Hall and Hyde Park, the hotel offers not only a well-situated spot but also an excellent experience for those staying in Sydney. Despite the occasional remark about noise or a lack of a city view, the overwhelmingly positive feedback centers around the comfort, aesthetic appeal, and high standards of cleanliness and service at this modern urban retreat.
Beds
The Porter House Hotel Sydney - MGallery is consistently praised for its exceptional bed comfort. Guests frequently highlight the large, super comfortable beds as some of the best they have ever slept in, contributing to restful nights. The bedding quality matches the comfort of the spacious rooms, often described as having pleasant muted colors and high-quality furnishings. Many reviewers note the block-out blinds enhance the sleeping experience by ensuring complete darkness, adding to the room's tranquility. Although a few guests found the beds too soft or overly firm, the overwhelming consensus is that the beds at this hotel provide an excellent night's sleep, making it a standout feature of the stay.
Cleanliness
The Porter House Hotel Sydney - MGallery garners praise for its high standards of cleanliness and modern touches, a hallmark of recent renovation. Many guests marvel at the beautifully and stylishly appointed rooms, highlighting the seamless integration of modern design within the historical building. The rooms are described as spacious, clean, and notably comfortable, with a focus on advanced technology that enhances the guest experience, including smart room features operated at the touch of a button. The hotel's strategic location is appreciated, with key attractions within walking distance.
Furthermore, the hotel's ambiance receives commendation for its quality fit-outs, marrying sophisticated style with comfort. Guests frequently note how clean and new the property feels, a testament to consistent upkeep. However, there are some discrepancies in guest experiences regarding housekeeping, with some pointing to areas needing improvement such as late or insufficient cleaning services and issues with dust. Despite these occasional lapses, the hotel is generally seen as impeccably clean, offering guests a modern stay in a picturesque environment.
Staff
The Porter House Hotel Sydney - MGallery is renowned for its exceptional staff, consistently praised for their friendliness, helpfulness, and efficiency. Guests frequently highlight the warm welcome they receive, with front desk staff being particularly noted for their hospitality and accommodating nature. Visitors appreciate the flexibility and promptness of the employees, including experiences of early check-in privileges and quick check-out processes. The staff's willingness to go above and beyond to ensure a pleasant stay is a common theme, making them stand out due to their professionalism and solution-driven approach. While the overall sentiment is overwhelmingly positive, with mentions of staff members by name for their exemplary service, there are occasional notes about some staff being less engaged. Despite this, the hotel's team generally delivers first-class service, significantly enhancing the guest experience. The combination of excellent service and an aesthetically pleasing environment with distinctive character makes the Porter House Hotel a preferred choice for many visiting Sydney.
Wi-Fi
The Porter House Hotel Sydney - MGallery boasts a modern flair, seamlessly integrating technology into its guest experience. Many visitors appreciate the convenience of in-room technology, allowing effortless control through amenities like iPads that manage various room features, including lighting. Access to entertainment options such as Netflix and Chromecast adds to the appeal, highlighting the hotel's commitment to keeping technology front and center.
However, the Wi-Fi experience seems to be a mixed bag. While some guests have no direct complaints, others have noted issues with the stability and reliability of the connection. Wi-Fi disruptions, such as frequent disconnections, can hamper an otherwise seamless tech-driven experience. Despite these challenges, the hotel is praised for its high-tech rooms and premium, quality fixtures, ensuring that comfort remains a priority. The hotel’s central location and additional amenities, like a bar and restaurant, add to the overall convenience and appeal for travelers seeking a blend of modernity and luxury.
Gym
The gym at The Porter House Hotel Sydney - MGallery offers guests a clean environment with good equipment, highlighted by a multifunctional machine for workouts. However, several reviews note that the gym space is quite small, lacking sufficient weights and useful equipment for more varied exercise routines. Some guests find the gym and pool amenities underwhelming compared to the overall hotel experience, with a shallow pool and limited space in the gym area. Facilities in the gym, such as sanitizing wipes, towels, and drinking water, are not provided, which could be improved for a more comfortable visitor experience. Despite these shortcomings, having access to both a gym and pool is appreciated by guests, although a partnership with an external gym could enhance the overall fitness offerings of the hotel.
Pool
At The Porter House Hotel Sydney - MGallery, the rooftop pool offers scenic views of Hyde Park and the city skyline, making it a delightful spot to relax, especially during sunset. While the pool area is noted for its pleasant ambiance, the pool itself is more suitable for leisure rather than serious swimming, due to its shallow depth of 0.9 meters. Although the pool is on the smaller side, its position on the roof adds a unique charm. For those seeking a tranquil space to unwind, the pool area still provides a pleasant experience despite its limitations.
5 Star
The Porter House Hotel Sydney - MGallery presents itself as a five-star establishment with a stunning aesthetic and exceptionally clean and comfortable rooms. Guests frequently commend the staff for their accommodating nature, noting their willingness to serve a nightcap even after the bar had closed. However, the overall experience seems to fall short of five-star expectations for some visitors. Breakfast offerings are critiqued for not matching the anticipated value and quality, with some guests expressing a preference for a buffet-style setup. There are also remarks about the inadequacy of room amenities, such as the lack of towel hooks and luggage racks. Room service availability seems to be lacking, leading to further disappointment. Despite the hotel's potential to provide an excellent stay, issues with hospitality and services have left some guests feeling underwhelmed and hesitant to recommend the property.
Luxury
The Porter House Hotel Sydney - MGallery makes an impression with its luxurious ambiance and thoughtful design. Guests remark on the quiet and refined atmosphere, experiencing modern and well-appointed rooms that enhance the feeling of luxury. The hotel is beautifully outfitted with new finishes, ensuring a stay that is both comfortable and stylish. Modern amenities add to the sense of sophistication, while the staff goes above and beyond to ensure guest satisfaction. With luxury bathrooms and a well-considered layout, this hotel is the perfect choice for a luxurious stay in Sydney.
Yes, The Porter House Hotel Sydney - MGallery has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
No, a spa isn't available at The Porter House Hotel Sydney - MGallery.
No, The Porter House Hotel Sydney - MGallery doesn't allow dogs.
No, parking facilities aren't available at The Porter House Hotel Sydney - MGallery.
Yes, The Porter House Hotel Sydney - MGallery has a gym.