The York by Swiss-Belhotel
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Summary of reviews'The York by Swiss-Belhotel' is highly regarded for its prime location in Sydney's CBD, offering easy access to major attractions like Circular Quay, The Rocks, Darling Harbour and the Sydney Opera House. The proximity to Wynyard Station and other public transport options makes it convenient for guests to explore the city. Reviewers frequently praise the short walking distances to dining venues, shopping areas and entertainment hubs, enhancing the overall experience of staying in such a central location.
The hotel's breakfast arrangement, though provided via a voucher system for a nearby restaurant, generally receives positive comments for its quality and variety. Guests appreciate the short walk to the sister hotel and the excellent buffet breakfast offered there, despite some wishing for an onsite dining option.
Accommodations at 'The York by Swiss-Belhotel' are noted for their spaciousness, making them ideal for larger groups or families. Rooms are well-equipped with modern conveniences like washing machines, dryers and dishwashers. While some guests highlight the cleanliness and comfort of the rooms, others point out that the decor and furnishings appear dated and could benefit from updates. Nevertheless, the spacious balconies and lovely views from higher floors are significant pluses.
The cleanliness and upkeep of the hotel receive mixed reviews. Many guests find their rooms clean and well-maintained, thanks to daily housekeeping. However, some guests report inconsistent cleaning practices and outdated facilities, suggesting the need for more thorough and regular maintenance.
Staff interactions are generally favorable with many guests commending the friendly, helpful and accommodating nature of the team. Specific mentions of excellent service from individuals like Michelle, Christina and Nick contribute to a positive perception. Despite occasional reports of rude or inattentive staff members, the overall sentiment towards the staff remains positive.
The hotel’s wifi quality is one area noted for improvement with several guests finding the signal weak and unreliable. The gym also receives mixed reviews, praised for being clean and well-equipped, but some guests find it too small and in need of better facilities.
The pool facilities are a highlight with many guests enjoying the clean, well-kept outdoor and rooftop pools. The heated pool and additional amenities like the spa and sauna provide a relaxing experience. Some accessibility issues and occasional maintenance lapses are noted but do not significantly detract from the overall pool experience.
Parking at the hotel is both praised and critiqued. While guests value the convenience and security of onsite parking, some encounter navigational challenges and find the parking system confusing. Enhancements in signage and access systems would be beneficial.
Beds at the hotel receive mostly positive feedback for their comfort, although some guests report issues with firmness or pillow quality. Overall, the comfortable and spacious beds contribute to a pleasant sleeping experience.
As a four-star hotel, 'The York by Swiss-Belhotel' is recognized for offering good value for money. Guests appreciate the reasonable rates and the quality of service provided, making it a reliable and affordable accommodation option in Sydney.
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The hotel's breakfast arrangement, though provided via a voucher system for a nearby restaurant, generally receives positive comments for its quality and variety. Guests appreciate the short walk to the sister hotel and the excellent buffet breakfast offered there, despite some wishing for an onsite dining option.
Accommodations at 'The York by Swiss-Belhotel' are noted for their spaciousness, making them ideal for larger groups or families. Rooms are well-equipped with modern conveniences like washing machines, dryers and dishwashers. While some guests highlight the cleanliness and comfort of the rooms, others point out that the decor and furnishings appear dated and could benefit from updates. Nevertheless, the spacious balconies and lovely views from higher floors are significant pluses.
The cleanliness and upkeep of the hotel receive mixed reviews. Many guests find their rooms clean and well-maintained, thanks to daily housekeeping. However, some guests report inconsistent cleaning practices and outdated facilities, suggesting the need for more thorough and regular maintenance.
Staff interactions are generally favorable with many guests commending the friendly, helpful and accommodating nature of the team. Specific mentions of excellent service from individuals like Michelle, Christina and Nick contribute to a positive perception. Despite occasional reports of rude or inattentive staff members, the overall sentiment towards the staff remains positive.
The hotel’s wifi quality is one area noted for improvement with several guests finding the signal weak and unreliable. The gym also receives mixed reviews, praised for being clean and well-equipped, but some guests find it too small and in need of better facilities.
The pool facilities are a highlight with many guests enjoying the clean, well-kept outdoor and rooftop pools. The heated pool and additional amenities like the spa and sauna provide a relaxing experience. Some accessibility issues and occasional maintenance lapses are noted but do not significantly detract from the overall pool experience.
Parking at the hotel is both praised and critiqued. While guests value the convenience and security of onsite parking, some encounter navigational challenges and find the parking system confusing. Enhancements in signage and access systems would be beneficial.
Beds at the hotel receive mostly positive feedback for their comfort, although some guests report issues with firmness or pillow quality. Overall, the comfortable and spacious beds contribute to a pleasant sleeping experience.
As a four-star hotel, 'The York by Swiss-Belhotel' is recognized for offering good value for money. Guests appreciate the reasonable rates and the quality of service provided, making it a reliable and affordable accommodation option in Sydney.
Aparthotel for Honeymoon
The utmost luxury and relaxation await at this hotel which offers a wide range of suites and apartments, making your honeymoon one of a kind.
Small Aparthotel
The York by Swiss-Belhotel offers apartment-style accommodation with a blend of comfort and convenience. Its central location and well-equipped apartments create a practical and enjoyable stay.
4-Star Aparthotel
Offers well-equipped apartments in a central Sydney location, providing convenience and comfort. Its proximity to attractions and amenities makes it ideal for city exploration.
Aparthotel with Outdoor Pool
This aparthotel provides guests with access to an outdoor heated swimming pool and a fitness center. Apartments also feature private balconies.
Aparthotel Taking Steps Towards Sustainability
Romantic Aparthotel
Aparthotel near Nightlife Spots
Aparthotel with Swimming Pool
Heated Pool Outdoor Pool
Aparthotel with Parking
Aparthotel with Gym
Aparthotel with Heated Pool
Guest Reviews
'The York by Swiss-Belhotel' consistently receives high praise for its prime location in Sydney's CBD, making it an ideal choice for visitors seeking convenience and accessibility. Guests frequently commend its proximity to major attractions such as Circular Quay, The Rocks, Darling Harbour and the Sydney Opera House. The hotel's easy access to Wynyard Station and nearby public transport options, including trains, buses and light rail, further enhances its appeal for exploring the city.
Reviewers also appreciate the short walking distances to dining venues, shopping areas and entertainment hubs, highlighting the hotel's central position as a significant advantage. The strategic location is particularly beneficial for tourists aiming to visit iconic landmarks or attend events at nearby theatres. In addition, the convenience of being close to all public transport modes makes it easy for guests to navigate Sydney effortlessly.
The hotel's spacious rooms and clean facilities, combined with the exceptional views from balconies overlooking the city or harbour, add to the positive experience. The staff's friendliness and helpfulness receive favorable mentions, contributing to the overall satisfaction of the guests. For those visiting Sydney, 'The York by Swiss-Belhotel' offers not just a place to stay but a convenient hub to experience the city's best.
Guests of The York by Swiss-Belhotel have mixed yet generally positive impressions of the breakfast offering, which is provided via a voucher system for a nearby restaurant. Many found the short walk to this sister hotel not to be a problem with several compliments on the excellent buffet breakfast available there. Despite some initial inconvenience or surprise about the offsite breakfast arrangement, visitors praised the quality and variety of the breakfast, describing it as delicious and well worth the walk. The location of the breakfast venue was frequently noted as convenient, adding to the overall dining experience. However, a few guests expressed a desire for an onsite breakfast option or noted minor issues such as the absence of restocked tea or mini bar items. Overall, the breakfast experience, although not directly within the hotel, received commendations for its quality and convenience.
The York by Swiss-Belhotel offers a variety of accommodations that cater to space and functionality, making it an ideal stay for larger groups or families. The rooms and apartments are notably spacious, consistently providing guests with ample living areas, large balconies and well-equipped kitchens. Many rooms include modern conveniences such as washing machines, dryers and dishwashers, making them suitable for both short-term stays and extended visits.
Guests frequently commend the cleanliness of the rooms, although some reviews mention that the decor and furnishings are a bit dated and could use an upgrade. Despite this, the general consensus points to comfortable and functional living spaces. Rooms vary in condition with instances of outdated furniture and maintenance issues such as noisy environments and occasional cleanliness concerns at check-in. However, the spaciousness and amenities compensate for these shortcomings, offering a comfortable stay overall.
The hotel also provides lovely views, particularly from the higher floors with some rooms overlooking the harbor. Pool areas and multiple bathrooms in larger units add to the comfort and convenience. Despite some minor inconveniences, such as the noisy foyer and occasional delays in room readiness, the York by Swiss-Belhotel's abundant space and well-equipped accommodations make it a practical choice for those seeking a comfortable and roomy stay in the city.
The York by Swiss-Belhotel offers largely positive feedback regarding the comfort of its beds with numerous guests highlighting that the beds are very comfortable and clean. Phrases like "super comfy" and "extremely comfortable" are common with many appreciating the large and spacious beds. Some reviews also note the comfort of the sofa beds and the overall pleasant sleeping experience with fresh and cozy sheets.
However, not all feedback is glowing. A few guests mentioned that the beds were too soft or too hard for their liking with some experiencing issues with the bed frames or the height of the beds. The pillows garnered mixed reviews with several guests finding them either too hard or too high, which led to discomfort for some.
Despite these varied opinions on the pillows and bed firmness, the general consensus leans towards a positive sleeping experience, emphasizing comfort overall. While there are some reported instances of discomfort and bed noise and occasional dissatisfaction with bed configurations, the comfortable and spacious beds at The York by Swiss-Belhotel appear to contribute significantly to a pleasant stay.
The York by Swiss-Belhotel offers a mixed experience when it comes to cleanliness and upkeep. On the positive side, numerous guests found their rooms and apartments very clean, spacious and comfortable with daily housekeeping maintaining tidy and well-stocked environments. The bed comfort and room size were often highlighted, contributing to an overall positive perception of the space.
However, a significant portion of reviews pointed out areas needing improvement. Some guests noted inconsistent cleaning practices, outdated decor and instances where rooms were not thoroughly cleaned with mentions of dirty carpets, mould in bathrooms and filthy curtains. Specific concerns included stained towels, dusty surfaces and minimal cleaning services, which left some areas like balconies and hallways wanting more regular attention.
Several apartments were described as old-fashioned and in need of a refresh with broken furniture and worn-out facilities further diminishing the overall experience. Issues like stained carpets, dirty vents and smelly foyers were also noted, indicating a gap in general maintenance.
In conclusion, while the hotel's spacious and comfortable rooms receive praise from many guests, there are recurring complaints about inconsistent cleaning standards and outdated facilities. A more thorough and consistent cleaning regimen could significantly enhance the guest experience at The York by Swiss-Belhotel.
The York by Swiss-Belhotel has received a variety of feedback regarding its staff with many guests highlighting positive aspects of their experience. Numerous reviews emphasize that the staff are very friendly, helpful and accommodating. Guests frequently appreciated the reception staff for being welcoming and supportive with some specific mentions of excellent service from individuals like Michelle, Christina and Nick.
The friendly and courteous nature of the housekeeping and maintenance teams also garnered praise. The concierge service was noted as gracious with several reviews pointing out the team's willingness to go above and beyond to assist guests, ensuring a pleasant stay.
However, the feedback is not uniformly positive. Some guests reported encountering rude or unhelpful members of the front desk staff. There were mentions of specific staff members, like a receptionist named Jack, who were perceived as rude or inattentive. Additionally, a few comments suggested that certain staff lacked professionalism or knowledge and there were occasional remarks about the need for better training for some employees.
Despite these occasional issues, the overarching sentiment towards the staff at The York by Swiss-Belhotel is largely favorable. Guests often commended the team for their friendliness and efficiency, indicating that for many, the positive interactions with staff significantly enhanced their stay.
The wifi situation at The York by Swiss-Belhotel left much to be desired for many guests. Multiple reviews indicated that the wifi signal was weak and often unreliable with some guests unable to access the internet for extended periods. In certain cases, wifi was not available in all rooms or required an additional fee to access. Despite these issues, some guests mentioned that there was free wifi provided and it worked well in certain areas, such as in the lounge where the TV had wifi and Netflix. However, the overall consensus is that the wifi quality requires significant improvement.
The gym at The York by Swiss-Belhotel garners mixed reviews from guests. On the positive side, many guests commend the gym for being clean and well-kept. It's described as nice, well-equipped and offering access to a spa, hot tub and pool, which adds an appealing bonus to one's stay.
However, there are multiple mentions of the gym being small with some reviewers stating it might only be suitable for one person at a time. There were instances where guests found the gym closed and a few remarked that it was poorly equipped and didn't meet the state-of-the-art expectations set by the hotel's description. Overall, while the gym is functional and has some good qualities, it may not satisfy those looking for a larger, more advanced facility.
The York by Swiss-Belhotel boasts a variety of pool amenities that have generally received positive remarks from guests. The outdoor and rooftop pools are frequently highlighted for offering a relaxing and enjoyable experience with many visitors emphasizing the pleasure of unwinding by the pool area. Cleanliness seems to be a strong point with multiple reviews noting that the pool and surrounding areas are well-maintained and tidy. The presence of a heated pool was a welcoming feature for many, offering a comforting dip even on cooler days.
Guests have also appreciated the well-rounded facilities, including not just the pool, but also the spa and sauna, creating a comprehensive leisure experience. The pool area is described as lovely and great and there's mention of complimentary pool towels, which adds a thoughtful touch to the guest experience. Additionally, families particularly enjoyed spending time at the pool, emphasizing its suitability for all ages.
However, not all feedback was positive. Some guests noted that the pool area could feel uninviting or was too dark. There were also several instances where the pool was either out of use or access to it was problematic, leading to some disappointment. Moreover, despite the general praise for its condition, a few guests felt the pool looked a bit tired or cloudy on occasion.
Overall, while there were a few issues with accessibility and maintenance at times, the pool area at The York by Swiss-Belhotel is mostly well-regarded, offering a relaxing and enjoyable environment for guests.
The York by Swiss-Belhotel offers a range of feedback when it comes to parking. Many guests appreciated the convenience and security of the onsite parking, finding it a significant plus. Plentiful and reasonably priced parking options were highlighted as positives and the fact that parking was included in some stays was a welcome relief for travelers.
However, several guests encountered issues. The parking system had functional and navigational challenges with problems such as confusing signage and access difficulties being common complaints. Some noted the scarcity of parking spaces and the high expense of nearby car parks. Instances of garage malfunctions and the need for multiple attempts to access parking added to the frustration. A lack of clear guidance on parking procedures further exacerbated these issues.
Despite the mixed experiences, the secure and convenient location of the parking remained a key advantage for many. Improvements in signage, access systems and space availability would enhance the overall parking experience for future guests.
The York by Swiss-Belhotel, a four-star establishment, enjoys a solid reputation for providing excellent value for money. Many guests highlight it as a great choice when considering reasonable prices without compromising the quality expected from such a rating. The hotel staff, particularly the cleaners, are often mentioned as the friendliest, contributing positively to the overall experience.
While some reviews mention that certain aspects, like room conditions, may not always meet the higher expectations of a 4.5-star hotel, the overall impression remains favorable for a four-star rating. Guests frequently describe their stay as well worth the price, citing reasonable rates and good value for money. This consistency in delivering value makes The York by Swiss-Belhotel a commendable option for travelers looking for a reliable and affordable accommodation option.
The York by Swiss-Belhotel features a range of enjoyable pool facilities, ideal for relaxation after a day of sightseeing. Guests consistently praise the slightly heated pool, describing it as clean, well-kept and a pleasant temperature. The warm spa is similarly well-received with remarks about its immaculate maintenance and appeal. Additionally, the hotel's sauna forms part of the well-regarded pool area, further enhancing the overall guest experience. The combination of these amenities – the heated pool, spa and sauna – offers visitors a comforting and well-maintained environment for unwinding.
The outdoor pool at The York by Swiss-Belhotel garners significant praise from guests. The pool area, including the spa and sauna, is frequently highlighted as a delightful retreat after long days of sightseeing. Guests describe the facilities as immaculate and stunning, emphasizing the pristine condition and inviting atmosphere. Many reviews note the pleasure of relaxing around this beautifully maintained space with some even calling it an unexpected highlight of their stay. Whether for a refreshing swim or simply unwinding, the pool and spa area is consistently mentioned as a well-kept, significant perk of the hotel.
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Location
Reviewers also appreciate the short walking distances to dining venues, shopping areas and entertainment hubs, highlighting the hotel's central position as a significant advantage. The strategic location is particularly beneficial for tourists aiming to visit iconic landmarks or attend events at nearby theatres. In addition, the convenience of being close to all public transport modes makes it easy for guests to navigate Sydney effortlessly.
The hotel's spacious rooms and clean facilities, combined with the exceptional views from balconies overlooking the city or harbour, add to the positive experience. The staff's friendliness and helpfulness receive favorable mentions, contributing to the overall satisfaction of the guests. For those visiting Sydney, 'The York by Swiss-Belhotel' offers not just a place to stay but a convenient hub to experience the city's best.
Breakfast
Rooms
Guests frequently commend the cleanliness of the rooms, although some reviews mention that the decor and furnishings are a bit dated and could use an upgrade. Despite this, the general consensus points to comfortable and functional living spaces. Rooms vary in condition with instances of outdated furniture and maintenance issues such as noisy environments and occasional cleanliness concerns at check-in. However, the spaciousness and amenities compensate for these shortcomings, offering a comfortable stay overall.
The hotel also provides lovely views, particularly from the higher floors with some rooms overlooking the harbor. Pool areas and multiple bathrooms in larger units add to the comfort and convenience. Despite some minor inconveniences, such as the noisy foyer and occasional delays in room readiness, the York by Swiss-Belhotel's abundant space and well-equipped accommodations make it a practical choice for those seeking a comfortable and roomy stay in the city.
Beds
However, not all feedback is glowing. A few guests mentioned that the beds were too soft or too hard for their liking with some experiencing issues with the bed frames or the height of the beds. The pillows garnered mixed reviews with several guests finding them either too hard or too high, which led to discomfort for some.
Despite these varied opinions on the pillows and bed firmness, the general consensus leans towards a positive sleeping experience, emphasizing comfort overall. While there are some reported instances of discomfort and bed noise and occasional dissatisfaction with bed configurations, the comfortable and spacious beds at The York by Swiss-Belhotel appear to contribute significantly to a pleasant stay.
Cleanliness
However, a significant portion of reviews pointed out areas needing improvement. Some guests noted inconsistent cleaning practices, outdated decor and instances where rooms were not thoroughly cleaned with mentions of dirty carpets, mould in bathrooms and filthy curtains. Specific concerns included stained towels, dusty surfaces and minimal cleaning services, which left some areas like balconies and hallways wanting more regular attention.
Several apartments were described as old-fashioned and in need of a refresh with broken furniture and worn-out facilities further diminishing the overall experience. Issues like stained carpets, dirty vents and smelly foyers were also noted, indicating a gap in general maintenance.
In conclusion, while the hotel's spacious and comfortable rooms receive praise from many guests, there are recurring complaints about inconsistent cleaning standards and outdated facilities. A more thorough and consistent cleaning regimen could significantly enhance the guest experience at The York by Swiss-Belhotel.
Staff
The friendly and courteous nature of the housekeeping and maintenance teams also garnered praise. The concierge service was noted as gracious with several reviews pointing out the team's willingness to go above and beyond to assist guests, ensuring a pleasant stay.
However, the feedback is not uniformly positive. Some guests reported encountering rude or unhelpful members of the front desk staff. There were mentions of specific staff members, like a receptionist named Jack, who were perceived as rude or inattentive. Additionally, a few comments suggested that certain staff lacked professionalism or knowledge and there were occasional remarks about the need for better training for some employees.
Despite these occasional issues, the overarching sentiment towards the staff at The York by Swiss-Belhotel is largely favorable. Guests often commended the team for their friendliness and efficiency, indicating that for many, the positive interactions with staff significantly enhanced their stay.
Wi-Fi
Gym
However, there are multiple mentions of the gym being small with some reviewers stating it might only be suitable for one person at a time. There were instances where guests found the gym closed and a few remarked that it was poorly equipped and didn't meet the state-of-the-art expectations set by the hotel's description. Overall, while the gym is functional and has some good qualities, it may not satisfy those looking for a larger, more advanced facility.
Pool
Guests have also appreciated the well-rounded facilities, including not just the pool, but also the spa and sauna, creating a comprehensive leisure experience. The pool area is described as lovely and great and there's mention of complimentary pool towels, which adds a thoughtful touch to the guest experience. Additionally, families particularly enjoyed spending time at the pool, emphasizing its suitability for all ages.
However, not all feedback was positive. Some guests noted that the pool area could feel uninviting or was too dark. There were also several instances where the pool was either out of use or access to it was problematic, leading to some disappointment. Moreover, despite the general praise for its condition, a few guests felt the pool looked a bit tired or cloudy on occasion.
Overall, while there were a few issues with accessibility and maintenance at times, the pool area at The York by Swiss-Belhotel is mostly well-regarded, offering a relaxing and enjoyable environment for guests.
Parking
However, several guests encountered issues. The parking system had functional and navigational challenges with problems such as confusing signage and access difficulties being common complaints. Some noted the scarcity of parking spaces and the high expense of nearby car parks. Instances of garage malfunctions and the need for multiple attempts to access parking added to the frustration. A lack of clear guidance on parking procedures further exacerbated these issues.
Despite the mixed experiences, the secure and convenient location of the parking remained a key advantage for many. Improvements in signage, access systems and space availability would enhance the overall parking experience for future guests.
4 Star
While some reviews mention that certain aspects, like room conditions, may not always meet the higher expectations of a 4.5-star hotel, the overall impression remains favorable for a four-star rating. Guests frequently describe their stay as well worth the price, citing reasonable rates and good value for money. This consistency in delivering value makes The York by Swiss-Belhotel a commendable option for travelers looking for a reliable and affordable accommodation option.
Heated Pool
Outdoor Pool
Yes, The York by Swiss-Belhotel has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
No, a spa isn't available at The York by Swiss-Belhotel.
No, The York by Swiss-Belhotel doesn't allow dogs.
Yes, parking facilities are available at The York by Swiss-Belhotel.
Yes, The York by Swiss-Belhotel has a gym.
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