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Summary of reviewsThe Parkview Hotel in Syracuse is highly regarded for its exceptional location, providing easy access to Syracuse University, downtown and various cultural attractions. Guests appreciate the convenience of free parking and straightforward highway access, facilitating exploration of the broader region. The cleanliness of the hotel is frequently praised with many noting well-maintained rooms and spotless common areas. The spacious and comfortable rooms are often highlighted, especially their ample size and the utility of small amenities like refrigerators and microwaves.
The staff at The Parkview Hotel receives widespread acclaim for their friendliness and helpfulness, contributing significantly to a positive guest experience. The hotel's romantic charm and old-world ambiance make it an attractive choice for couples, while its pet-friendly policies are appreciated by those traveling with dogs. Additionally, the hotel is noted for its accessibility features, ensuring a convenient stay for guests with disabilities.
While the hotel excels in numerous areas, there are a few consistent points of concern. The absence of a breakfast offering, despite being advertised, disappoints many guests. Mixed reviews are also present regarding the quality and reliability of the free Wi-Fi and some aspects of the gym and parking facilities. The comfort of the beds receives varied feedback with most guests finding them comfortable, though some comment on issues with firmness and size.
Overall, The Parkview Hotel is considered a reliable and convenient choice with a strong emphasis on cleanliness, staff friendliness and a prime location, making it a favorable option for diverse visitors, from academics to tourists and dog owners. Show more
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Accessible Hotel
The Parkview Hotel offers a Studio - Disability Access room with a King Bed and a Parkview King Accessible room. The entire unit is wheelchair accessible, with increased accessibility features. It provides roll-in showers, adapted baths, and is accessible by elevator, with accessible parking.
Hotel near Golf Courses
Hotel for Honeymoon
Dog Friendly Hotel
Romantic Hotel
Business Hotel
Hotel with Parking
Hotel with Gym
4-Star Hotel
Room Types
Queen RoomThe spacious double room provides air conditioning, a wardrobe, as well as a private bathroom featuring a bath and a shower. This double room features a carpeted floor, heating, a flat-screen TV with cable channels and city views. The unit offers 2 beds.
King StudioOffering free toiletries, this studio includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned studio offers a flat-screen TV with cable channels, a wardrobe, a carpeted floor, heating as well as city views. The unit offers 1 bed.
Studio - Disability AccessOffering free toiletries, this studio includes a private bathroom with a walk-in shower, a bath and a hairdryer. The air-conditioned studio offers a flat-screen TV with cable channels, a wardrobe, a carpeted floor, heating as well as city views. The unit has 1 bed.
King SuiteThis suite includes 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The suite's kitchenette, which has a refrigerator, is available for cooking and storing food. The air-conditioned suite offers a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe, a carpeted floor as well as city views. The unit has 1 bed.
Guest Reviews
8.2
Very Good
Location
The Parkview Hotel in Syracuse garners high praise for its prime location, making it an attractive choice for visitors. Strategically positioned near Syracuse University, the hotel provides easy access to both the campus and downtown, offering a convenient base for academics, healthcare visits and city exploration. The hotel is within comfortable walking distance to numerous restaurants, cultural attractions like the Carrier Dome and Armory Square and essential amenities including hospitals. Guests also appreciate the straightforward access to highways, which facilitates transit and exploration of the broader region, including Ithaca and the Syracuse airport.
Additional perks include free parking, which enhances its convenience for those traveling by car. Some reviews did note a few less favorable aspects of the location, such as a slightly sketchy area at night and the need to pass under a flyover to reach the city center. However, overall sentiments were positive with many guests considering the hotel's location ideal for their needs, whether visiting the university, attending events or simply passing through. The excellent location, combined with a decent rate and clean, spacious rooms, makes The Parkview Hotel a reliable choice for various types of visitors.
Breakfast
The Parkview Hotel appears to have a recurring issue with its breakfast offerings or rather, the lack thereof. Guests consistently noted the absence of breakfast, despite it being advertised. Multiple reviews highlighted that there was no continental breakfast, nor any basic breakfast items available on-site, a notable shortcoming for many visitors. Although coffee and tea were accessible in the lobby, they seemed insufficient for a satisfying morning start with some guests mentioning the coffee was not always fresh or decaf options unavailable.
Given the expectations set by the hotel's advertising, the lack of even a basic breakfast offering such as grab-and-go items or a continental breakfast disappointed many guests. The inconvenience is compounded by the fact that there are not many nearby alternatives for breakfast, leading some guests to rely on delivery services like UberEats or travel significant distances for a morning meal.
While there is an appreciation for the hotel's overall qualities and services, the absence of a dining option, especially breakfast, remains a prominent area for improvement and a frequent point of guest dissatisfaction. Adding a simple breakfast choice could significantly enhance the guest experience and align better with what is communicated to potential visitors.
Dinner
The Parkview Hotel offers a variety of dining options for its guests, showcasing a mix of local culinary experiences. The hotel's location allows for a convenient walk to dinner with two really good restaurants and several dining choices within a few blocks. Nearby, there is a fantastic taco joint, XO Tacos, recommended by a helpful receptionist and guests praise Rai’s Bakery next door for its high-quality Illy coffee and eggs Benedict. Although breakfast options nearby are limited, the self-service area provides additional amenities as needed. While the hotel itself may lack some essentials like bottled water and coffee in the rooms, its proximity to dining and tourist sites makes it a practical choice for those looking to explore local flavors and attractions.
Rooms
The Parkview Hotel's rooms have generally received positive feedback for their spaciousness and cleanliness. Guests frequently highlight the large size of the rooms, often noting that they are well laid out and provide ample space for families. The cleanliness of the rooms is a recurring theme with many guests describing them as very clean, spotless and well-maintained. The rooms are also described as comfortable with cozy beds and adequate furnishings. Some rooms feature useful amenities like small refrigerators, microwaves and basic utensils, which add to the convenience of the stay.
Despite the overall positive feedback, there are a few areas of concern. Some guests mentioned that the rooms and furniture appeared dated or worn. Issues such as musty smells, non-functional air conditioning and occasional cleanliness lapses (like unclean bathtubs and lingering hairs) were reported by some visitors. Noise from nearby elevators and thin walls were also noted as minor disturbances by a few guests.
Bathrooms received mixed reviews with many described as clean and well-kept, but some deemed small or lacking in space for toiletries. Showers were praised for their strong water pressure, although a few guests noted issues with water escaping from the shower area.
In summary, the rooms at The Parkview Hotel are appreciated for their spaciousness, cleanliness and comfort, making them a good value. However, some areas could benefit from updates and closer attention to detail to enhance the overall guest experience.
Beds
The beds at The Parkview Hotel offer a mixed experience for guests with the majority leaning towards positive remarks. A significant number of reviewers found the beds to be comfortable, often highlighting phrases like "super comfortable," "comfy beds," and "very comfortable." Many guests appreciated the softness of the bedding and enjoyed the large, spacious options like king-sized beds.
However, there were also a notable number of reviews mentioning that the beds were too soft or too firm, leading to discomfort for some. A few comments highlighted issues with bed size, mentioning that certain beds felt too small or short. There were also occasional mentions of beds being old with some mattresses described as "mushy" or in need of replacement.
Despite these varied experiences, the general sentiment emphasized comfort with a preference for the soft and cozy bedding. The quality of the pillows and sheets also received positive feedback, contributing to the overall comfort of the sleeping arrangements at The Parkview Hotel.
Cleanliness
The Parkview Hotel garners widespread praise for its cleanliness based on guest reviews. Visitors frequently describe the rooms and bathrooms as clean, comfortable and inviting with several noting the hotel's well-maintained and spotless common areas. Many guests highlight the meticulous maintenance and scrupulous cleaning protocols, ensuring that every corner of the hotel is dust-free and polished. Some reviewers emphasized the spaciousness and tidiness of the rooms, making their stay both comfortable and quiet. Positive remarks extend to the friendly and helpful staff, enhancing an already clean and enjoyable environment.
A few reviews did mention occasional lapses, such as dirty carpets, bathroom floors with hairs and outdated cleaning routines in some areas. Despite these isolated issues, the overall guest experience remains favorable with numerous mentions of the hotel’s fresh and well-kept appearance. The recurring theme is a commendable standard of cleanliness and comfort, making The Parkview Hotel a pleasant and welcoming accommodation choice.
Staff
The Parkview Hotel's staff has garnered a lot of praise from its guests. Consistently described as friendly, helpful and courteous, the team at this establishment appears dedicated to creating a welcoming and supportive environment for visitors. Guests appreciated the informative and accommodating nature of the staff, ranging from the front desk associates to the valets and night managers. Specific mentions highlight individual employees, such as Taylor and Spencer, who left lasting positive impressions with their professionalism and personable manner.
The front desk staff, in particular, received numerous commendations for their politeness and efficiency, ensuring smooth and fast check-ins. Many visitors noted the staff’s willingness to go above and beyond, providing information about hotel facilities, parking, local dining recommendations and even sharing some interesting anecdotes about the hotel's history. The team’s responsiveness and professionalism were repeatedly emphasized, making guests feel well taken care of during their stay.
Issues were minimal and largely overshadowed by the overwhelmingly positive feedback on the staff's dedication and friendliness. Even during adverse conditions, such as a snowstorm, guests felt well-supported and comfortable. Overall, the staff at The Parkview Hotel significantly contributes to a pleasant and memorable experience for its guests, making it a standout feature of the establishment.
Wi-Fi
Guests of The Parkview Hotel have mixed feelings about the hotel's Wi-Fi. Many reviewers commend the hotel for offering free Wi-Fi and fast check-in. The internet has been described as available and some guests have found it to be high-speed, fast, reliable and problem-free. However, several guests reported issues such as patchy connections, weak signals, slow speeds and generally poor performance. Some even mentioned that they had no Wi-Fi access at all during their stay. While the hotel does indeed provide free Wi-Fi, the consistency and quality of the connection could be an area for improvement.
Gym
The Parkview Hotel offers a gym that has received mixed feedback from guests. Many reviews highlight the gym as being well-equipped and clean, featuring new equipment and a nice workout environment. However, there are several mentions of the gym being small and some concerns were raised about the lack of towels and a large garbage can in the facility. Some guests also pointed out occasional closures without prior notice. Despite these issues, the general sentiment leans towards the gym being a positive aspect for fitness enthusiasts.
Parking
The Parkview Hotel receives generally positive feedback for its parking facilities from guests. Highlighted aspects include ample free parking available behind the hotel, ensuring a safe and secure environment for vehicles. The convenience of on-site parking is frequently mentioned with many guests appreciating the easy access and proximity to the hotel. The parking lot is well-maintained and appears clean with adequate lighting.
However, there are occasional criticisms. Some guests mention challenges in finding parking, noting that the parking area can be tight or limited at certain times. A few reviews also point to the need for more lighting and security cameras in the back lot. Despite these occasional issues, the overall impression is that the parking situation at The Parkview Hotel is satisfactory with plenty of space and the significant advantage of free parking contributing to a positive guest experience.
4 Star
The Parkview Hotel is often seen as a classic and well-maintained property that mirrors the expectations of a four-star establishment. Guests highlight the comfort experienced during their stay, noting the hotel is very clean and centrally located, making it a convenient choice for visitors. The breakfast offered at the hotel is highly praised with some guests suggesting it could warrant a five-star rating on its own. Overall, while some reviews suggest it does not fully meet the four-star label, it is still considered one of the best accommodations available in Syracuse, featuring services and quality that align closely with four-star standards.
Accessible
The Parkview Hotel has received consistent praise for its accessibility features, making it a convenient choice for guests with disabilities. Guests noted that all areas of the hotel are accessible, including accessible parking and specialized services, such as accessible rooms and bathrooms. The hotel is equipped with ramps suitable for both bikes and individuals with disabilities, ensuring smooth navigation throughout the property. While a minor point of improvement was noted regarding the lack of braille instructions for the air conditioning control, the overall consensus is that the hotel caters well to guests with reduced mobility, creating an inclusive and accommodating environment.
Romantic
The Parkview Hotel offers a charming stay that is perfect for couples seeking a romantic getaway. The romantic ambiance and atmosphere are highlighted by several guests, who also appreciate the hotel's old-world charm encapsulated in its beautiful structure. The private cozy spaces and the intimate dining area with dim lights and mood music create an interesting and intimate setting, ensuring both privacy and authentic meals for a delightful experience. The lovely ambiance and charming aspects of the hotel make it an ideal spot for a romantic retreat.
Dog Friendly
The Parkview Hotel warmly welcomes furry companions and is notably pet-friendly, making it a good place to stay for those traveling with dogs. The hotel is conveniently located near a pleasant dog park, perfect for walks and playtime. Additionally, it is known for accommodating well-behaved pets, ensuring that guests with dogs feel comfortable and relaxed. While there are no specific dog-related facilities mentioned, the accommodating nature of the hotel staff towards pets stands out. However, some guests have noted that the cost for bringing an animal can be quite high. Despite this, the overall experience for pet owners is positive with the hotel’s location and pet-friendly policies being highly appreciated.
No, The Parkview Hotel doesn't have any pool.
No, a spa isn't available at The Parkview Hotel.
Yes, The Parkview Hotel welcomes dogs.
Yes, parking facilities are available at The Parkview Hotel.