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Summary of reviewsLocated in the heart of Tachikawa, JR-East Hotel Mets Tachikawa offers guests exceptional convenience, especially due to its direct connection to Tachikawa Station. This prime location makes it a superb choice for travelers aiming to explore the area effortlessly. The hotel's integration with the station and nearby amenities ensures a quiet yet accessible environment, ideal for a comfortable stay. Guests routinely praise the hotel for the beautiful views from higher floors and the thoughtful amenities such as luggage storage, which complement its excellent location.
The breakfast experience at the hotel is highly regarded for its quality and diverse options. Guests appreciate the wide selection of fruits and extended serving hours, making it suitable for both leisurely and busy travelers. The ability to take breakfast out and the delightful addition of an adjacent bakery enhance the overall morning experience, despite the need to traverse to another building for breakfast. Suggestions for breakfast improvements include more variety and serving it within the hotel premises, but overall, the morning offerings contribute positively to guests’ stays.
Rooms at JR-East Hotel Mets Tachikawa are noted for their spaciousness, cleanliness, and tranquility. Larger than typical Japanese hotel rooms, they provide a serene atmosphere with pleasant views from the upper floors. Essential amenities are readily available, although some guests noted a need for more features. The rooms maintain comfortable warmth and tranquility, even without extensive use of air conditioning, despite isolated issues with lighting and minor maintenance. Generally, the rooms receive high marks for providing a relaxing and spacious environment.
The hotel's cleanliness is another standout feature, with both rooms and public areas consistently described as immaculate and well-maintained. Bright and tidy bathrooms add to the pleasant experience, along with carefully managed common spaces. This fastidious attention to cleanliness contributes significantly to a sense of safety and comfort for guests.
The staff at JR-East Hotel Mets Tachikawa is frequently praised for their exceptional service. The team is described as helpful, accommodating, and friendly, ensuring all guest needs are met with professionalism and genuine hospitality. The front desk staff are especially noted for their calm and attentive manner, contributing to a welcoming atmosphere that leaves a lasting positive impression. This level of service often encourages guests to express a desire to return, further cementing the hotel's reputation as a favorable choice for travelers. Show more
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Hotel with Free Wi-Fi
3-Star Hotel
Room Types
Single Room (1 Adult) - Non-SmokingThis single room is air-conditioned and has a flat-screen TV, an electric kettle and pajamas. The unit has 1 bed.
Single Room (2 Adults) - Non-SmokingThe double room has a flat-screen TV, air conditioning, an electric kettle, as well as pajamas. The unit has 1 bed.
Double Room (2 Adult) - Non-Smoking The double room provides air conditioning, an electric kettle, pajamas and a flat-screen TV. The unit offers 1 bed.
Double Room (1 Adult) - Non-SmokingThe double room has a flat-screen TV, air conditioning, an electric kettle, as well as pajamas. The unit has 1 bed.
Twin Room (2 Adult) - Non-SmokingThe twin room features air conditioning, an electric kettle, pajamas and a flat-screen TV. The unit has 2 beds.
Twin Room (1 Adult) - Non-SmokingThe twin room is equipped with a flat-screen TV, air conditioning, an electric kettle, as well as pajamas. The unit offers 2 beds.
Single Room (2 Adult) - Residential Style - Non-SmokingThe double room provides air conditioning, a safe deposit box, an electric kettle, pajamas, as well as a flat-screen TV. The unit offers 1 bed.
Single Room (1 Adult) - Residential Style - Non-SmokingThe single room features air conditioning, a safe deposit box, an electric kettle, pajamas and a flat-screen TV. The unit has 1 bed.
Double Room (1 Adult) - Residential Style - Non-SmokingThe air-conditioned double room provides a flat-screen TV, a safe deposit box, an electric kettle and pajamas. The unit offers 1 bed.
Double Room (2 Adult) - Residential Style - Non-SmokingThis double room is air-conditioned and features a flat-screen TV, a safe deposit box, an electric kettle and pajamas. The unit offers 1 bed.
Twin Room (1 Adult) - Residential Style - Non-SmokingThis twin room is air-conditioned and features a flat-screen TV, a safe deposit box, an electric kettle and pajamas. The unit offers 2 beds.
Twin Room (2 Adult) - Residential Style - Non-SmokingThe twin room features air conditioning, a safe deposit box, an electric kettle, pajamas, as well as a flat-screen TV. The unit has 2 beds.
Twin Room (3 Adult) - Non-SmokingThis triple room is air-conditioned and has a flat-screen TV, an electric kettle and pajamas. The unit has 3 beds.
Guest Reviews
8.9
Excellent
Location
JR-East Hotel Mets Tachikawa boasts an exceptional location in the heart of Tachikawa, offering unparalleled convenience for travelers. Its proximity to Tachikawa Station is a standout feature, with many reviewers emphasizing how the hotel is practically integrated or directly connected to the station. Guests appreciate the hassle-free access to public transport, making it an ideal choice for those looking to explore the area or travel further afield.
The location's central position provides easy access to local amenities and attractions, enhancing the overall stay for visitors. Many reviews highlight the beautiful views available from higher floors, adding to the hotel's appeal. The surrounding area offers guests a quieter environment than anticipated, despite its near-station position, ensuring a relaxing and comfortable experience.
In addition to its strategic location, guests note the convenience offered by amenities such as luggage storage after check-out, which complements the accessibility and seamless integration with the station. Overall, the hotel's location is consistently praised as being excellent, making it a superb choice for travelers seeking a blend of convenience, comfort, and accessibility.
Breakfast
The breakfast experience at JR-East Hotel Mets Tachikawa earns high praise from guests, particularly for its excellent quality and variety. Many reviews highlight the ample selection of fruits and the ability to choose different breakfast options as a standout feature. Guests have noted the benefit of having breakfast available for an extended period, with the option to take it out being appreciated by busy travelers. The adjacent bakery is mentioned positively, adding a casual and enjoyable element to the morning meal. Despite some logistical considerations, such as having to walk to another building for breakfast or some guests not finding items they liked, the overall consensus points to a delicious start to the day. Suggestions include the desire for breakfast to be served within the hotel premises, and the availability of additional items like vegetables or mirrors to enhance the experience.
Rooms
JR-East Hotel Mets Tachikawa consistently impresses guests with its spacious and clean accommodations. Several reviews highlight the size of the rooms as being larger than typical Japanese hotel standards, providing guests with comfortable and serene surroundings. The hotel's upper floors offer pleasant views, adding to the appeal of the accommodations. Rooms are generally well-equipped with essentials like an electric kettle and hairdryer, though some guests noted a lack of additional amenities. Cleanliness is a strong point, despite isolated incidents like dust on ceilings and occasional small maintenance issues. The air conditioning often isn’t necessary, as the rooms maintain a comfortable warmth. Some guests found the lighting a bit dim with no adjustable options. On the other hand, the quiet atmosphere and thoughtfully prepared rooms make for a relaxing stay. Overall, the rooms at JR-East Hotel Mets Tachikawa are appreciated for their spaciousness, tranquility, and cleanliness, despite a few minor issues.
Cleanliness
JR-East Hotel Mets Tachikawa consistently impresses visitors with its exceptional levels of cleanliness. Guests frequently highlight the immaculate state of the hotel, praising its general cleanliness and well-maintained spaces. Rooms are often described as clean and comfortable, with thorough cleaning ensuring a pleasant stay. The bathrooms receive specific mention for their brightness and tidiness, complete with additional amenities like bath additives that enhance the guest experience. The hotel's commitment to cleanliness extends to the public areas, with an interior that is both tidy and aesthetically pleasing. This attention to detail not only provides a sense of safety but also contributes to the overall appeal and comfort for travelers staying at this conveniently located hotel.
Staff
The staff at JR-East Hotel Mets Tachikawa consistently impress guests with their exemplary service. Visitors describe the team as extremely helpful and accommodating, ensuring that any needs are promptly and graciously attended to. The front desk is praised for its wonderful responsiveness and friendly demeanor, with guests noting that interactions are calm, kind, and attentive. The hotel's staff is recognized for their courteous nature and willingness to provide a seamless and pleasant stay experience. Whether it's handling special requests or simply ensuring a warm welcome, the team stands out for their professionalism and genuine hospitality. Overall, the positive impression left by the staff adds to the memorable experience at the hotel, often prompting guests to express a desire to return.
No, JR-East Hotel Mets Tachikawa doesn't have any pool.
No, a spa isn't available at JR-East Hotel Mets Tachikawa.
No, JR-East Hotel Mets Tachikawa doesn't allow dogs.
No, parking facilities aren't available at JR-East Hotel Mets Tachikawa.
No, JR-East Hotel Mets Tachikawa doesn't have a gym.