Summit Hotel Tacloban
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Summary of reviewsSummit Hotel Tacloban stands out as a highly recommended option for visitors, particularly due to its excellent location and exceptional staff. Positioned conveniently next to Robinsons Mall, the hotel offers unmatched convenience for shopping, dining and other amenities, making it ideal for both leisure and business travelers. The hotel's proximity to the airport further enhances its accessibility.
The breakfast experience garners mixed reviews—guests appreciate the variety and quality of the offerings, yet some note the need for a larger breakfast area and more diverse selections. Despite these criticisms, many visitors have enjoyed the daily changing menu and commend the food's taste.
The rooms are widely praised for their spaciousness and comfort, featuring large, luxurious beds that contribute significantly to a positive stay. Guests have also appreciated the modern design and cleanliness of the rooms, although some indicate that certain areas, like the bathrooms and specific rooms, could benefit from deeper cleaning and refurbishment.
Cleanliness across the hotel is generally adequate, but there are recurring mentions of issues such as dirty AC vents, dusty areas and improperly cleaned bathrooms. The pool area, while a valued amenity, also suffers from cleanliness and maintenance concerns, including dirty water and excessive chlorine.
The staff at Summit Hotel Tacloban consistently receive high marks for their friendliness, politeness and exceptional customer service. Many guests have highlighted the staff's willingness to go above and beyond to ensure a pleasant stay, although there are occasional mentions of unresponsiveness.
Overall, Summit Hotel Tacloban excels in key areas such as location, staff hospitality and room comfort, making it a popular choice for visitors. However, improvements in cleanliness and maintenance could further enhance the guest experience.
Categories
The breakfast experience garners mixed reviews—guests appreciate the variety and quality of the offerings, yet some note the need for a larger breakfast area and more diverse selections. Despite these criticisms, many visitors have enjoyed the daily changing menu and commend the food's taste.
The rooms are widely praised for their spaciousness and comfort, featuring large, luxurious beds that contribute significantly to a positive stay. Guests have also appreciated the modern design and cleanliness of the rooms, although some indicate that certain areas, like the bathrooms and specific rooms, could benefit from deeper cleaning and refurbishment.
Cleanliness across the hotel is generally adequate, but there are recurring mentions of issues such as dirty AC vents, dusty areas and improperly cleaned bathrooms. The pool area, while a valued amenity, also suffers from cleanliness and maintenance concerns, including dirty water and excessive chlorine.
The staff at Summit Hotel Tacloban consistently receive high marks for their friendliness, politeness and exceptional customer service. Many guests have highlighted the staff's willingness to go above and beyond to ensure a pleasant stay, although there are occasional mentions of unresponsiveness.
Overall, Summit Hotel Tacloban excels in key areas such as location, staff hospitality and room comfort, making it a popular choice for visitors. However, improvements in cleanliness and maintenance could further enhance the guest experience.
Family Friendly Hotel
Summit Hotel Tacloban is a modern hotel that provides comfortable accommodations and family-friendly amenities. Its location within Robinsons Place Tacloban offers convenient access to shopping, dining, and entertainment options for families.
Hotel with Swimming Pool
This hotel is popular for its outdoor pool and convenient location near shops and restaurants. It offers a pleasant space for guests to unwind and is noted for being child-friendly.
Outdoor Pool
Hotel with Parking
Summit Hotel Tacloban offers free self-parking facilities on-site. The car park is available free of charge for all guest visitors, providing straightforward and convenient parking.
Accessible Hotel
Summit Hotel Tacloban offers extensive accessibility features including accessible parking, a stair-free path to the entrance, and well-lit paths. The hotel provides wheelchair-accessible concierge desks, public washrooms, a pool, and a restaurant. It also features PWD-friendly rooms and baths, along with a lift and visual fire alarms for enhanced safety and convenience.
3-Star Hotel
Located near Robinsons Place Tacloban, this hotel offers convenience with many dining options nearby. Guests have noted the friendly and accommodating staff, along with the spacious and clean rooms.
Hotel with Outdoor Pool
Summit Hotel Tacloban has an outdoor pool. The pool and bar area are appealing, providing a nice spot to relax. The child-friendly design makes it enjoyable for families.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Guest Reviews
Summit Hotel Tacloban boasts an excellent location that caters perfectly to both leisure and business travelers, owing much of its popularity to its proximity to Robinsons Mall. Situated right next door to this large shopping center, the hotel offers unmatched convenience for guests looking to shop, dine or simply pick up supplies without the hassle of long commutes. Many reviews highlight this prime location as the hotel's greatest asset.
Guests repeatedly praise the hotel's connection to Robinsons Mall, calling it very convenient and ideal for shopping and dining. This proximity is frequently cited as making the location perfect with many mentioning that it's just across or right beside the mall. The central location is also appreciated for being away from noisy streets yet close enough to offer easy access to a range of shops and restaurants within walking distance.
For those traveling to or from Tacloban, the hotel’s accessibility is also noted, being fairly close to the airport and offering a convenient stopover point. This combination of accessibility, comfort and proximity to a major shopping hub makes Summit Hotel Tacloban a highly recommended option for visitors to the area. Overall, the location receives consistently positive feedback, underscoring its importance to the guests' overall experience.
The breakfast experience at Summit Hotel Tacloban garners mixed reviews with many guests praising certain aspects while noting areas for improvement. Numerous guests appreciate the excellent and delicious food served at breakfast, which includes a variety of dishes. The daily changing menu and plentiful options in the buffet are often highlighted positively with commendations for both the quality and variety of the offerings.
However, some guests point out that the breakfast area is too small and choices are sometimes limited compared to previous stays. Other criticisms include the absence of genuine bacon and American food and some find the breakfast overpriced given the selection. Additionally, the breakfast buffet, while generally decent, has occasional lapses in service, such as staff being slow to refill juice.
Overall, the breakfast at Summit Hotel Tacloban is seen as good, though there is room for improvement to meet the expectations set by the hotel's appearance and price point.
Summit Hotel Tacloban offers guests a range of spacious and comfortable rooms, praised widely for their size and coziness. The rooms feature big, luxurious beds and many provide a pleasant view overlooking the town. Cleanliness is frequently highlighted with some references to immaculate conditions. Guests appreciate the modern and fresh design, although some reviews note that certain rooms could benefit from refurbishment and deeper cleaning. The bathrooms, while generally adequate, have a few mentions of minor issues like permanent stains and the need for better finishing. Despite these areas for improvement, the overall sentiment reflects satisfaction, especially due to the convenient location close to a mall and the airport and the welcoming, accommodating staff.
Summit Hotel Tacloban receives a range of feedback regarding its beds with many guests highlighting their comfort and ample size. Descriptions frequently praise the king-size beds, calling them very comfortable and even amazing, giving guests a luxurious sleep experience. Several reviewers also mentioned the comfort provided by both the beds and the accompanying pillows, emphasizing the overall coziness of the room setups. However, a few guests felt that the beds and pillows were on the firmer side and suggested they could be a bit softer. Despite these minor reservations, the consensus remains that the hotel’s large, clean and well-furnished rooms contribute significantly to a positive stay with the comfortable beds being a notable highlight.
Summit Hotel Tacloban offers a clean and pleasant atmosphere with many guests noting very clean rooms and a generally clean feeling throughout the hotel. Its convenient proximity to a shopping center is another highlight, making it a practical choice for travelers. Despite these positives, there are multiple concerns regarding cleanliness that frequently appear in reviews. Some guests reported finding dirty and moldy AC vents, dusty bedside tables and bathrooms that were not properly cleaned. Issues such as insufficient bath towels, unreplenished coffee supplies and lack of toiletries like toothbrushes and toothpaste were also mentioned. The pool area has been flagged for its cloudy and dirty water, adding to the need for better maintenance overall. Summing up, while the hotel has its strengths, there is a clear indication that the cleanliness and maintenance standards could use significant improvements.
Summit Hotel Tacloban's staff consistently receive high praise from guests for their friendliness, politeness and welcoming attitudes. Descriptions such as accommodating, helpful and hospitable are frequently mentioned, reflecting the employees' dedication to excellent customer service. From the front desk to security personnel and cleaning crew, all team members are noted for their amiable and attentive treatment of guests. Many guests appreciate the staff's willingness to go above and beyond, such as offering luggage storage and remembering repeat visitors. While the majority of feedback highlights the exceptional and accommodating nature of the staff, there are occasional mentions of unresponsiveness and lapses in 24-hour housekeeping services. Overall, the staff's consistently positive interactions significantly enhance the guest experience at Summit Hotel Tacloban.
Summit Hotel Tacloban boasts a unique feature for its central location—a swimming pool. This amenity stands out as a rare find in the heart of Tacloban, offering a pleasant space for guests to unwind. The pool and bar area are noted for their appeal, providing a nice spot to relax. Additionally, the child-friendly design ensures that families can enjoy the pool together.
However, there are recurring concerns about the cleanliness and maintenance of the pool. Several guests reported that the pool was dirty with some encountering debris like hair and other unpleasant items. Complaints about an overpowering chlorine smell suggest that the pool might be over-treated at times. Furthermore, instances of the pool being closed during their stay have been mentioned, which was disappointing for some visitors. Overall, while the pool is a valued amenity with a lot of potentials, it appears that better upkeep could greatly enhance the guest experience.
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Location
Guests repeatedly praise the hotel's connection to Robinsons Mall, calling it very convenient and ideal for shopping and dining. This proximity is frequently cited as making the location perfect with many mentioning that it's just across or right beside the mall. The central location is also appreciated for being away from noisy streets yet close enough to offer easy access to a range of shops and restaurants within walking distance.
For those traveling to or from Tacloban, the hotel’s accessibility is also noted, being fairly close to the airport and offering a convenient stopover point. This combination of accessibility, comfort and proximity to a major shopping hub makes Summit Hotel Tacloban a highly recommended option for visitors to the area. Overall, the location receives consistently positive feedback, underscoring its importance to the guests' overall experience.
Breakfast
However, some guests point out that the breakfast area is too small and choices are sometimes limited compared to previous stays. Other criticisms include the absence of genuine bacon and American food and some find the breakfast overpriced given the selection. Additionally, the breakfast buffet, while generally decent, has occasional lapses in service, such as staff being slow to refill juice.
Overall, the breakfast at Summit Hotel Tacloban is seen as good, though there is room for improvement to meet the expectations set by the hotel's appearance and price point.
Rooms
Beds
Cleanliness
Staff
Pool
However, there are recurring concerns about the cleanliness and maintenance of the pool. Several guests reported that the pool was dirty with some encountering debris like hair and other unpleasant items. Complaints about an overpowering chlorine smell suggest that the pool might be over-treated at times. Furthermore, instances of the pool being closed during their stay have been mentioned, which was disappointing for some visitors. Overall, while the pool is a valued amenity with a lot of potentials, it appears that better upkeep could greatly enhance the guest experience.
Yes, Summit Hotel Tacloban has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Summit Hotel Tacloban.
No, Summit Hotel Tacloban doesn't allow dogs.
Yes, parking facilities are available at Summit Hotel Tacloban.
No, Summit Hotel Tacloban doesn't have a gym.
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