Evergreen Palace Hotel Chiayi
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Summary of reviewsEvergreen Palace Hotel Chiayi receives generally positive reviews, especially praised for its proximity to the Southern Branch of the National Palace Museum, creating a convenient and serene environment for museum-goers. Although somewhat remote from Chiayi's city center, the proximity to the Chiayi High-Speed Rail Station and nearby 7-11 adds a measure of convenience.
The hotel's breakfast service has a predominantly favorable reception with guests enjoying a variety of local dishes like Chiayi chicken rice and cold noodles alongside a buffet of Chinese and Western options. The breakfast ambiance and staff service are well-regarded, though some improvement in vegetarian options and crowd management is suggested. Similarly, the dinner buffet is lauded for its delicious local specialties and seafood, albeit some guests feel the value diminishes during high-demand periods.
Rooms at the hotel are commended for their cleanliness, modern amenities and comfort, including thoughtful touches like complimentary snacks and high-tech devices. Despite occasional critiques of limited space and minor issues like musty odors or specific cleanliness lapses, the overall experience is positive with particular praise for comfortable beds and good sound insulation.
Guests consistently highlight the cleanliness and upkeep of the hotel, maintained by an efficient housekeeping staff. While there are some occasional concerns, the general sentiment emphasizes a clean and comfortable stay.
The hotel's staff stands out for their exceptional service, frequently noted as friendly, polite and helpful across various departments. Despite a few isolated negative interactions, the staff's dedication significantly enhances the overall guest experience.
The free wifi is mostly reliable, though there are sporadic complaints that are efficiently managed by the staff. The swimming pool receives mixed feedback: it's clean and child-friendly, but its small size and occasional overcrowding are drawbacks. Seasonal unavailability and other minor issues like slippery tiles and the absence of warm water are also noted.
Parking facilities are praised for their spaciousness and cleanliness, offering a convenient solution for guests visiting the nearby museum. Family amenities also receive positive remarks, particularly the children's playroom and other recreational activities catering to both adults and children, making it a favored choice for family vacations.
Overall, Evergreen Palace Hotel Chiayi is characterized by a combination of comfort, convenience, modern amenities and attentive service, establishing it as a highly recommended stay for visitors, especially those interested in the Southern Branch of the National Palace Museum.
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The hotel's breakfast service has a predominantly favorable reception with guests enjoying a variety of local dishes like Chiayi chicken rice and cold noodles alongside a buffet of Chinese and Western options. The breakfast ambiance and staff service are well-regarded, though some improvement in vegetarian options and crowd management is suggested. Similarly, the dinner buffet is lauded for its delicious local specialties and seafood, albeit some guests feel the value diminishes during high-demand periods.
Rooms at the hotel are commended for their cleanliness, modern amenities and comfort, including thoughtful touches like complimentary snacks and high-tech devices. Despite occasional critiques of limited space and minor issues like musty odors or specific cleanliness lapses, the overall experience is positive with particular praise for comfortable beds and good sound insulation.
Guests consistently highlight the cleanliness and upkeep of the hotel, maintained by an efficient housekeeping staff. While there are some occasional concerns, the general sentiment emphasizes a clean and comfortable stay.
The hotel's staff stands out for their exceptional service, frequently noted as friendly, polite and helpful across various departments. Despite a few isolated negative interactions, the staff's dedication significantly enhances the overall guest experience.
The free wifi is mostly reliable, though there are sporadic complaints that are efficiently managed by the staff. The swimming pool receives mixed feedback: it's clean and child-friendly, but its small size and occasional overcrowding are drawbacks. Seasonal unavailability and other minor issues like slippery tiles and the absence of warm water are also noted.
Parking facilities are praised for their spaciousness and cleanliness, offering a convenient solution for guests visiting the nearby museum. Family amenities also receive positive remarks, particularly the children's playroom and other recreational activities catering to both adults and children, making it a favored choice for family vacations.
Overall, Evergreen Palace Hotel Chiayi is characterized by a combination of comfort, convenience, modern amenities and attentive service, establishing it as a highly recommended stay for visitors, especially those interested in the Southern Branch of the National Palace Museum.
Hotel Taking Steps Towards Sustainability
Evergreen Palace Hotel Chiayi utilizes recycling, LED light bulbs, and eco-friendly cleaning products. The hotel's rooms feature eco-friendly toiletries and toilets with electronic bidets, and the property uses a grey water recycling system.
Business Hotel
While located in Taibao, this hotel offers extensive business facilities, including multiple meeting rooms and conference areas. It is a full-service hotel suitable for business travelers.
Hotel with Parking
Guests at this hotel can benefit from free private parking facilities.
EV charging stations
Hotel with Gym
This hotel has a spacious and bright gym professionally equipped, sauna with steam room, hot and cold water pools, recreation room and outdoor swimming pools.
Hotel with EV Charging Stations
Luxury Hotel
Hotel with Spa
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Outdoor Pool
Hotel with Free Wi-Fi
5-Star Hotel
Hotel with Outdoor Pool
Guest Reviews
Evergreen Palace Hotel Chiayi boasts a predominantly positive sentiment regarding its location, particularly for those interested in visiting the Southern Branch of the National Palace Museum. The hotel is directly across from this notable attraction, allowing guests to reach it with ease by simply crossing the street. This proximity makes it an ideal lodging choice for museum-goers and those seeking a quiet, comfortable stay.
The surrounding environment, while generally peaceful and quiet, is described as somewhat remote and less convenient for those intending to explore the city center of Chiayi, which is approximately a half-hour drive away. However, the hotel's advantageous location near the Chiayi High-Speed Rail Station compensates for this to some extent, providing convenient transportation options.
Some amenities in the area include a nearby 7-11, adding to the convenience for guests. Overall, for travelers prioritizing visits to the Southern Branch of the National Palace Museum and seeking a serene environment, the Evergreen Palace Hotel Chiayi is a well-regarded choice.
The breakfast experience at Evergreen Palace Hotel Chiayi has garnered mixed but predominantly positive reviews from guests. Many visitors appreciated the wide selection and diversity of breakfast options, highlighting the availability of local delicacies such as Chiayi chicken rice and cold noodles. The abundance and quality of the buffet, including the variety of Chinese and Western dishes, were frequently mentioned as being well-received and delicious.
Several reviews noted the breakfast environment as comfortable and the overall service, particularly the staff at the breakfast counter, as excellent. The value for money is often praised with guests feeling satisfied with the offering relative to the additional cost.
However, some guests pointed out a few areas for improvement, such as the need for more vegetarian options and better crowd management during peak times. There were also occasional mentions of limited drink options and the absence of congee. A few reviews indicated that the breakfast was ordinary and suggested the food variety and taste could be elevated further.
Overall, the breakfast at Evergreen Palace Hotel Chiayi is noteworthy for its diversity, local specialties and good service, though there is room to enhance the experience further.
Evergreen Palace Hotel Chiayi offers a variety of dining options with a particular emphasis on their buffet dinner. Guests consistently praise the great environment and nice atmosphere, which enhances the dining experience. The dinner buffet, noted for its local specialties and seafood, receives positive feedback for being delicious and characteristic, capturing the essence of local cuisine.
However, some guests have found the value for money to be lacking, especially during weekends and holidays when the price is higher. While the variety at the dinner buffet is generally appreciated, there are comments about it being somewhat limited. The freshness of the seafood, particularly the lobster, has been questioned by some diners.
Takeaway options allow guests to enjoy their meals in their rooms, which is a convenient feature. Despite a few less favorable reviews, the general sentiment is that the food quality is above average and both adults and children find the meals enjoyable. The reception and overall dining environment receive consistent praise, further enhancing the dining experience at the Evergreen Palace Hotel Chiayi.
Evergreen Palace Hotel Chiayi offers a mixed but generally positive experience when it comes to their room accommodations. Cleanliness and comfort are frequently praised attributes with many guests noting that the rooms are very clean, tidy and equipped with modern amenities. Beds and sofas are often singled out as being particularly comfortable, contributing to an overall pleasant environment. Rooms also feature thoughtful touches such as snacks, complimentary drinks and high-tech devices like voice assistants and smart toilets.
While the rooms are well-maintained and come with comfortable furnishings, there are recurring mentions of limited space. Many reviews point out that the rooms are smaller than expected, which could be a drawback for guests seeking a more spacious setting. Despite the small size, the rooms are described as bright, quiet and featuring good sound insulation. Additional amenities such as beautiful views, particularly of the Southern Palace Museum and innovative designs also add to the appeal.
However, there are occasional negative remarks regarding specific issues like musty odors, poor lighting and night lights that cannot be turned off, which could disturb sleep. Some guests also encountered problems with room cleanliness, citing urine smell or even sightings of cockroaches, though the hotel's staff were responsive in addressing these concerns.
Overall, the rooms at Evergreen Palace Hotel Chiayi are described as clean, comfortable and well-equipped, albeit sometimes small. The positive experiences, coupled with attentive service, make it a generally appealing choice for visitors, especially those who appreciate modern facilities in a clean and tidy environment.
Evergreen Palace Hotel Chiayi receives largely positive feedback concerning its beds, praised for their comfort and cleanliness. Guests frequently highlight the beds as being very comfortable and conducive to a good night's sleep. The beds are often described as big, soft and offering ample support with particular mentions of large and king-sized options. The bedding itself is noted for being cozy, though some mention it can be overly warm.
However, opinions on pillow quality are mixed with multiple guests finding them too soft. There are also occasional comments about mattresses being either too soft or too hard, causing discomfort for some. A few reviewers mention issues such as the bed being too small or not having independent springs, which affects the sleeping experience. Nonetheless, the general consensus is that the hotel provides a restful and pleasant sleeping environment, contributing positively to the overall guest experience.
Evergreen Palace Hotel Chiayi enjoys a high reputation for its commendable cleanliness and comfort. Guests frequently mention the hotel's rooms and environment being very clean, tidy and comfortable, providing a relaxing atmosphere. The soundproofing is generally good, ensuring a quiet stay. The rooms are described as bright, well-equipped and offering pleasant views, contributing to an overall pleasant experience.
Additionally, the hotel's new and modern facilities add to the high standard of cleanliness, making it a great choice for travelers. The efficient and dedicated housekeeping staff maintain a high level of cleanliness in both the rooms and public areas, such as the restaurant and lobby. Guests appreciate the fast and thorough cleaning service, highlighting amenities like the bathtub and comfortable beds.
However, there are occasional remarks about areas needing improvement, such as the presence of dust in certain corners, musty smells in some toilets and isolated incidents of cockroaches. Despite these issues, the majority of guests find the hotel to be a clean and comfortable place to stay, making it an ideal choice for visiting the Southern Branch of the National Palace Museum or just enjoying a restful getaway.
The reviews for Evergreen Palace Hotel Chiayi overwhelmingly highlight the positive nature of the staff's service. Guests consistently noted that the staff are friendly, polite and considerate with a keen attention to detail and an enthusiasm for their work. The front desk staff, in particular, were praised for their patience and efficiency in handling requests, as well as their ability to communicate in multiple languages, including Japanese.
Several visitors appreciated that staff members took special care in addressing specific requests and providing useful local information, such as bus schedules and route planning. This proactive and helpful attitude extends beyond the reception with guests also commending the restaurant, lobby and even the pool staff for their professionalism and attentiveness.
While some individual criticisms were noted, such as the occasional mishandling by the front desk or less-than-stellar attitudes in specific areas like the billiards room, these instances seemed to be exceptions rather than the rule. On the whole, the staff at Evergreen Palace Hotel Chiayi are regarded as passionate, well-trained and quick to provide thorough and efficient service, contributing significantly to the overall positive experience of staying at the hotel.
The wifi at the Evergreen Palace Hotel Chiayi generally receives positive remarks for being good, although there are occasional mentions of it being very bad with staff unable to handle it. Inquiries are efficiently resolved by the staff, which adds a positive note to the overall guest experience. Despite some negative aspects, such as air conditioning that cannot be adjusted and uncomfortable issues like strange room odors and occasional skips in room cleaning, the wifi stands out as a reliable feature for guests needing internet access during their stay.
The Evergreen Palace Hotel Chiayi has received mixed feedback regarding its swimming pool. On the positive side, guests consistently highlight that the swimming pool is clean and comfortable. Families also appreciate that the hotel offers a swimming pool alongside a children's play area. However, several areas for improvement have been noted. The pool is frequently described as small and can get crowded, particularly during check-in times. Some guests have also commented on the slippery floor tiles and the lack of warm water, making it less ideal for use during colder months. Additional criticisms include the insufficient privacy in the shower area, the close proximity to a smoking area which leads to a pervasive smoke smell and the absence of umbrellas for shade around the pool. Furthermore, a number of reviews mention that the pool is not available in winter, which was a disappointment for some. Overall, while the swimming pool has some positive aspects, there are several concerns that need to be addressed to enhance the guest experience.
Evergreen Palace Hotel Chiayi offers a highly convenient and accommodating parking experience for its guests. The underground parking lot is notably spacious and bright, providing ample room and making it easy to navigate. Guests appreciate the unrestricted number of entries, allowing for seamless access in and out of the facility.
The location is also advantageous, being close to the South Yard of the National Palace Museum. While parking at the museum incurs a charge, guests find it convenient to park at the hotel and simply walk over. The overall layout and cleanliness of the parking area are well received, adding to the positive experience.
However, there is a minor note regarding the parking lot's layout, which could be improved according to some reviewers. Nonetheless, the general consensus highlights that the parking service is very good with plentiful spaces that facilitate easy entry and exit.
Evergreen Palace Hotel Chiayi offers a range of activities and amenities catering to family needs, particularly those with children. The hotel features a children's playroom and a game room, providing engaging spaces for young ones. The recreational facilities are well-received by both adults and children, ensuring an enjoyable stay for all. Families appreciate the thoughtful services for moms with babies and find the environment comfortable.
Guests highlight the suitability of the family rooms, although some mention that these rooms are on the smaller side and lack a bathtub. The dual beds that can be combined are a convenient feature for families. The availability of recreational facilities for reservation and a parent-child interactive entertainment room adds to the hotel's appeal for family stays.
The children's playground and the meals offered in the morning and evening receive positive remarks for being enjoyable and delicious. However, a few guests note that the dining times at the restaurant might not align perfectly with the needs of families with young children.
Though some activities in the playroom require coins, which could limit usage, the overall experience seems to generate happiness among children, allowing adults to rest assured. Despite a few concerns about the indoor play space size, the hotel remains a recommended choice for family vacations due to its convenient and family-friendly environment.
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Location
The surrounding environment, while generally peaceful and quiet, is described as somewhat remote and less convenient for those intending to explore the city center of Chiayi, which is approximately a half-hour drive away. However, the hotel's advantageous location near the Chiayi High-Speed Rail Station compensates for this to some extent, providing convenient transportation options.
Some amenities in the area include a nearby 7-11, adding to the convenience for guests. Overall, for travelers prioritizing visits to the Southern Branch of the National Palace Museum and seeking a serene environment, the Evergreen Palace Hotel Chiayi is a well-regarded choice.
Breakfast
Several reviews noted the breakfast environment as comfortable and the overall service, particularly the staff at the breakfast counter, as excellent. The value for money is often praised with guests feeling satisfied with the offering relative to the additional cost.
However, some guests pointed out a few areas for improvement, such as the need for more vegetarian options and better crowd management during peak times. There were also occasional mentions of limited drink options and the absence of congee. A few reviews indicated that the breakfast was ordinary and suggested the food variety and taste could be elevated further.
Overall, the breakfast at Evergreen Palace Hotel Chiayi is noteworthy for its diversity, local specialties and good service, though there is room to enhance the experience further.
Dinner
However, some guests have found the value for money to be lacking, especially during weekends and holidays when the price is higher. While the variety at the dinner buffet is generally appreciated, there are comments about it being somewhat limited. The freshness of the seafood, particularly the lobster, has been questioned by some diners.
Takeaway options allow guests to enjoy their meals in their rooms, which is a convenient feature. Despite a few less favorable reviews, the general sentiment is that the food quality is above average and both adults and children find the meals enjoyable. The reception and overall dining environment receive consistent praise, further enhancing the dining experience at the Evergreen Palace Hotel Chiayi.
Rooms
While the rooms are well-maintained and come with comfortable furnishings, there are recurring mentions of limited space. Many reviews point out that the rooms are smaller than expected, which could be a drawback for guests seeking a more spacious setting. Despite the small size, the rooms are described as bright, quiet and featuring good sound insulation. Additional amenities such as beautiful views, particularly of the Southern Palace Museum and innovative designs also add to the appeal.
However, there are occasional negative remarks regarding specific issues like musty odors, poor lighting and night lights that cannot be turned off, which could disturb sleep. Some guests also encountered problems with room cleanliness, citing urine smell or even sightings of cockroaches, though the hotel's staff were responsive in addressing these concerns.
Overall, the rooms at Evergreen Palace Hotel Chiayi are described as clean, comfortable and well-equipped, albeit sometimes small. The positive experiences, coupled with attentive service, make it a generally appealing choice for visitors, especially those who appreciate modern facilities in a clean and tidy environment.
Beds
However, opinions on pillow quality are mixed with multiple guests finding them too soft. There are also occasional comments about mattresses being either too soft or too hard, causing discomfort for some. A few reviewers mention issues such as the bed being too small or not having independent springs, which affects the sleeping experience. Nonetheless, the general consensus is that the hotel provides a restful and pleasant sleeping environment, contributing positively to the overall guest experience.
Cleanliness
Additionally, the hotel's new and modern facilities add to the high standard of cleanliness, making it a great choice for travelers. The efficient and dedicated housekeeping staff maintain a high level of cleanliness in both the rooms and public areas, such as the restaurant and lobby. Guests appreciate the fast and thorough cleaning service, highlighting amenities like the bathtub and comfortable beds.
However, there are occasional remarks about areas needing improvement, such as the presence of dust in certain corners, musty smells in some toilets and isolated incidents of cockroaches. Despite these issues, the majority of guests find the hotel to be a clean and comfortable place to stay, making it an ideal choice for visiting the Southern Branch of the National Palace Museum or just enjoying a restful getaway.
Staff
Several visitors appreciated that staff members took special care in addressing specific requests and providing useful local information, such as bus schedules and route planning. This proactive and helpful attitude extends beyond the reception with guests also commending the restaurant, lobby and even the pool staff for their professionalism and attentiveness.
While some individual criticisms were noted, such as the occasional mishandling by the front desk or less-than-stellar attitudes in specific areas like the billiards room, these instances seemed to be exceptions rather than the rule. On the whole, the staff at Evergreen Palace Hotel Chiayi are regarded as passionate, well-trained and quick to provide thorough and efficient service, contributing significantly to the overall positive experience of staying at the hotel.
Wi-Fi
Pool
Parking
The location is also advantageous, being close to the South Yard of the National Palace Museum. While parking at the museum incurs a charge, guests find it convenient to park at the hotel and simply walk over. The overall layout and cleanliness of the parking area are well received, adding to the positive experience.
However, there is a minor note regarding the parking lot's layout, which could be improved according to some reviewers. Nonetheless, the general consensus highlights that the parking service is very good with plentiful spaces that facilitate easy entry and exit.
Family
Guests highlight the suitability of the family rooms, although some mention that these rooms are on the smaller side and lack a bathtub. The dual beds that can be combined are a convenient feature for families. The availability of recreational facilities for reservation and a parent-child interactive entertainment room adds to the hotel's appeal for family stays.
The children's playground and the meals offered in the morning and evening receive positive remarks for being enjoyable and delicious. However, a few guests note that the dining times at the restaurant might not align perfectly with the needs of families with young children.
Though some activities in the playroom require coins, which could limit usage, the overall experience seems to generate happiness among children, allowing adults to rest assured. Despite a few concerns about the indoor play space size, the hotel remains a recommended choice for family vacations due to its convenient and family-friendly environment.
Yes, Evergreen Palace Hotel Chiayi has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at Evergreen Palace Hotel Chiayi.
No, Evergreen Palace Hotel Chiayi doesn't allow dogs.
Yes, parking facilities are available at Evergreen Palace Hotel Chiayi.
Yes, Evergreen Palace Hotel Chiayi has a gym.
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