Hsin Hotel
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Summary of reviewsHsin Hotel, situated in Chiayi's northern district, stands out for offering a tranquil yet accessible environment. While slightly removed from the bustling city center, guests consistently commend its convenience with key attractions, restaurants and cultural sites only a ten-minute car ride away. The hotel's proximity to department stores, Costco and the highway interchange notably benefits families and those exploring nearby regions. The spacious open-air parking adds further convenience, despite the less lively industrial surroundings at night.
Breakfast at the Hsin Hotel shines with an abundant and delicious variety, pleasing both Chinese and Western palates. Notable dishes include breakfast douhua, local chicken rice and soy milk, which add richness to the buffet-style offerings. While there's room for improvement in vegetarian options and food replenishment during peak hours, the breakfast overall receives high marks for its generous portions and delightful taste.
Dinner offerings at Hsin Hotel also impress with on-site restaurants like Yi Yue Xuan and Yat Yuet Hin frequently praised for their delicious food and generous portions. The second-floor restaurant stands out for its excellent meals, enhancing the dining experience. Despite mixed reviews about the Cantonese and Yu Ao restaurants, the overall dining feedback remains positive.
Guests universally applaud the Hsin Hotel's rooms for their cleanliness, spaciousness and comfort. Modern, stylish designs and practical touches, such as ample storage and high water pressure in bathrooms, cater to a variety of travelers. Family-oriented rooms with separate living areas and thoughtful amenities like children's toiletries further enhance comfort, despite minor issues such as the softness of pillows or occasional dampness.
The hotel's commitment to cleanliness is well-acknowledged with rooms and public areas meticulously maintained. While minor issues like dusty spots or poor bathroom drainage are noted, the general standard of hygiene is high, contributing to a comfortable and relaxing stay.
The staff at Hsin Hotel receive high praise for their friendliness and professionalism. From polite and proactive front desk employees to enthusiastic housekeeping staff, the service quality significantly enriches the guest experience. Their attentiveness and willingness to assist greatly contribute to a warm, welcoming environment.
While the free Wi-Fi service presents mixed reviews with some guests finding it reliable and others experiencing instability, the general consensus suggests room for improvement in its stability and accessibility.
Hsin Hotel's gym, though small and limited in variety, is well-maintained and equipped with essential fitness options, meeting basic workout needs.
Parking is a highlight with extensive and spacious outdoor facilities making it easy for guests to find spots. The convenience of free parking and helpful staff members ready to assist with luggage enhance the overall experience, although indoor parking could be improved for easier navigation.
Electric vehicle travelers benefit from ample EV charging stations, adding to the hotel's eco-friendly amenities like electric motorcycle and scooter rentals. This convenience is complemented by facilities such as self-service laundry and vending machines.
Families find Hsin Hotel exceptionally accommodating with numerous child-friendly amenities like playgrounds, a junior club and a small indoor race track. Spacious family rooms with separate living areas and an array of entertainment options for children ensure a delightful stay. The thoughtful provision of parent-child amenities and supplies, combined with attentive and child-friendly staff, further solidify its appeal for family travel.
In sum, Hsin Hotel offers a well-rounded and comfortable stay, balancing a convenient location with excellent service, cleanliness and a variety of amenities that cater to families, business travelers and leisure guests alike.
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Breakfast at the Hsin Hotel shines with an abundant and delicious variety, pleasing both Chinese and Western palates. Notable dishes include breakfast douhua, local chicken rice and soy milk, which add richness to the buffet-style offerings. While there's room for improvement in vegetarian options and food replenishment during peak hours, the breakfast overall receives high marks for its generous portions and delightful taste.
Dinner offerings at Hsin Hotel also impress with on-site restaurants like Yi Yue Xuan and Yat Yuet Hin frequently praised for their delicious food and generous portions. The second-floor restaurant stands out for its excellent meals, enhancing the dining experience. Despite mixed reviews about the Cantonese and Yu Ao restaurants, the overall dining feedback remains positive.
Guests universally applaud the Hsin Hotel's rooms for their cleanliness, spaciousness and comfort. Modern, stylish designs and practical touches, such as ample storage and high water pressure in bathrooms, cater to a variety of travelers. Family-oriented rooms with separate living areas and thoughtful amenities like children's toiletries further enhance comfort, despite minor issues such as the softness of pillows or occasional dampness.
The hotel's commitment to cleanliness is well-acknowledged with rooms and public areas meticulously maintained. While minor issues like dusty spots or poor bathroom drainage are noted, the general standard of hygiene is high, contributing to a comfortable and relaxing stay.
The staff at Hsin Hotel receive high praise for their friendliness and professionalism. From polite and proactive front desk employees to enthusiastic housekeeping staff, the service quality significantly enriches the guest experience. Their attentiveness and willingness to assist greatly contribute to a warm, welcoming environment.
While the free Wi-Fi service presents mixed reviews with some guests finding it reliable and others experiencing instability, the general consensus suggests room for improvement in its stability and accessibility.
Hsin Hotel's gym, though small and limited in variety, is well-maintained and equipped with essential fitness options, meeting basic workout needs.
Parking is a highlight with extensive and spacious outdoor facilities making it easy for guests to find spots. The convenience of free parking and helpful staff members ready to assist with luggage enhance the overall experience, although indoor parking could be improved for easier navigation.
Electric vehicle travelers benefit from ample EV charging stations, adding to the hotel's eco-friendly amenities like electric motorcycle and scooter rentals. This convenience is complemented by facilities such as self-service laundry and vending machines.
Families find Hsin Hotel exceptionally accommodating with numerous child-friendly amenities like playgrounds, a junior club and a small indoor race track. Spacious family rooms with separate living areas and an array of entertainment options for children ensure a delightful stay. The thoughtful provision of parent-child amenities and supplies, combined with attentive and child-friendly staff, further solidify its appeal for family travel.
In sum, Hsin Hotel offers a well-rounded and comfortable stay, balancing a convenient location with excellent service, cleanliness and a variety of amenities that cater to families, business travelers and leisure guests alike.
Hotel Taking Steps Towards Sustainability
This hotel has received both the ESG Green Travel Seal (two stars) and the Gold-level Eco-Friendly Hotel certification. It demonstrates its commitment through actions like rooftop green energy installations, providing water dispensers to reduce plastic bottle use, and implementing a policy to reduce linen changes.
Family Friendly Hotel
Offers well-designed rooms suitable for families. Provides activities for kids and considers the needs of international visitors with amenities like international plug adapters.
Business Hotel
Included from the provided list, this hotel offers general accommodation services in Chiayi City that would be available to business travelers.
Hotel with Parking
This hotel provides parking facilities for guests. It is a suitable choice for those looking for accommodation with parking.
EV charging stations
Accessible Hotel
Hsin Hotel has wheelchair-accessible facilities and an elevator. Guests can reserve wheelchair-friendly rooms which include wheelchair-accessible bathrooms. Wheelchair-accessible parking is also available.
Hotel with Gym
Hsin Hotel includes a fitness center among its facilities. It is also family friendly and offers parent-child activities.
Hotel with EV Charging Stations
Luxury Hotel
Hotel for Honeymoon
Romantic Hotel
5-Star Hotel
About Hsin Hotel
License: 106
Guest Reviews
Location
While the hotel is situated in a somewhat industrial area that is quieter and less lively at night, its remote location ensures a tranquil stay with minimal noise. The presence of a spacious open-air parking lot also adds to the convenience for guests traveling by car. Despite the absence of immediate nearby convenience stores or bustling nightlife, the availability of various delivery services helps mitigate this drawback.
Overall, Hsin Hotel manages to balance its slightly off-center location with excellent convenience and access to nearby attractions, making it a practical choice for travelers seeking both quiet and accessibility.
Breakfast
However, some reviews point out areas for improvement, particularly around the limited vegetarian options and the repetition of menu items. A few guests encountered issues such as food not being replenished timely during peak hours and breakfast temperatures not being ideal. Despite these, the overall sentiment is that the breakfast provides a satisfactory start to the day with its rich, fresh and delightful offerings making it a highlight of the stay for many guests. The breakfast dining environment, albeit crowded at times, is generally well-regarded with suggestions from the hotel to stagger meal times to avoid peak periods.
In summary, while there is room for enhancement in terms of variety and vegetarian choices, the Hsin Hotel's breakfast is widely appreciated for its richness, taste and overall value.
Dinner
Guests appreciate the opportunity to enjoy their meals in a pleasant setting with tables and chairs provided for snacks and drinks, especially in the evening breeze. However, not all dining experiences are equally acclaimed. The Cantonese restaurant does not fare well, receiving criticism for its bland food and average cooking skills. Yu Ao Restaurant is also mentioned as needing improvement.
Despite these mixed reviews, the majority of the feedback indicates that Hsin Hotel offers a satisfying dining experience with specific establishments within the hotel standing out for their delicious dishes.
Rooms
The beds are frequently mentioned as being very comfortable, accompanied by breathable quilts and a generally pleasant sleeping environment. Guests also valued the practical touches such as international plug adapters and high water pressure in the bathrooms. Despite the occasional minor issues like the softness of pillows, a lack of bathtubs or a bit of dampness, the overall sentiment leans towards satisfaction with the room conditions.
Attention to detail in room decoration and thoughtful amenities, such as children's toiletries and slippers, further enhance the guest experience. While some rooms had smaller bathroom spaces or occasional noise from air conditioning, the perfect soundproofing in other areas helped maintain a quiet and peaceful stay. Overall, the Hsin Hotel's rooms are well-maintained, clean and designed to ensure a pleasant and cozy retreat for all types of travelers.
Beds
Additionally, the pillows receive praise for their comfort and support, enhancing the sleeping experience. The children's safety is considered with specific details, such as the placement of the bed on the floor in certain rooms, reducing the risk of falls.
However, there are a few negative remarks regarding instances of flat pillows, uncomfortable firmness, bed size and the entire bed moving. Issues with the soundproofing and lack of children's amenities have also been occasionally pointed out.
Overall, Hsin Hotel seems to offer a comfortable and family-friendly sleeping environment with both beds and pillows frequently mentioned as highlights by guests.
Cleanliness
The hotel overall is noted for its clean and cozy living environment, making it a great place for families. The public seating areas and the entire hotel environment receive commendations for being clean and well-maintained. The accommodation is repeatedly described as quiet, clean and relaxing, contributing to a comfortable stay.
However, some minor drawbacks are noted, including occasional issues with dusty areas, poor bathroom drainage and mildew spots. There were also a few mentions of the need for improved cleanliness in specific areas like the restaurant and the bathrooms. Despite these concerns, the overwhelming sentiment suggests that Hsin Hotel is committed to maintaining a high standard of cleanliness and providing a pleasant and comfortable environment for its guests.
Staff
The staff's thoughtful interactions extend to children as well, making it a family-friendly environment. Guests appreciate the diligent housekeeping and the well-trained team that quickly responds to any needs. Breakfast service also receives high marks, adding to the overall satisfaction of the stay.
Whether it's the receptionists, shuttle bus drivers or restaurant hosts, all staff members are acknowledged for their excellent service attitude and willingness to help. The overall service quality at Hsin Hotel, combined with the friendly and courteous staff, leaves a lasting impression on visitors, making their stay not only comfortable but also memorable.
Wi-Fi
Gym
Parking
However, while there are numerous outdoor parking spaces, the hotel has limited indoor parking and these can be somewhat challenging to navigate due to their narrow and closely packed nature. This makes it sometimes necessary for guests to park outside even in adverse weather conditions. Despite these minor inconveniences, the overall feedback on parking remains positive with many guests highlighting the ease and convenience of the parking facilities. There are staff members available to assist with luggage when guests park outside the lobby, further enhancing the convenience.
In summary, Hsin Hotel's parking options are predominantly praised for their convenience and spaciousness, making it straightforward for guests to park without worry. While indoor parking could be improved, the extensive outdoor parking facilities more than compensate, ensuring a generally hassle-free experience for guests.
EV charging stations
Additionally, the hotel offers the rental of electric motorcycles, cars and scooters, including Gogoro electric scooters, facilitating eco-friendly transportation options. Though there was a mention that the EV charging could be improved, the overall impression remains positive, highlighting the hotel's commitment to supporting electric vehicle travelers. The presence of self-service laundry and vending machines further adds to the convenience experienced by guests.
Family
Entertainment options for children are abundant. There are numerous play facilities, such as a children's playground, a junior club on the third floor, a game room and a small indoor race track. The highlight for many young guests includes the free carousel ride and the children's racing area. Outdoor facilities such as the large lawn and the football field further enhance the overall experience. Parent-child amenities and supplies, from child-friendly toiletries to daycare options, are thoughtfully provided.
Parents will appreciate the convenience of the family-friendly infrastructure. The hotel has new charging sockets, an underground parking lot, well-maintained facilities and offers complimentary small race track driving vouchers for family bookings. The hotel staff is attentive and child-friendly, ensuring a delightful stay for all. Breakfast includes a space for children's activities and the hotel's noodle vending machine adds a touch of convenience.
While the majority of the reviews are glowing, a few minor areas for improvement were noted. Some guests felt that the children's playroom was a bit monotonous and could be better managed and a few mentioned that some facilities like the parking lights were slightly dim during maintenance.
Overall, Hsin Hotel offers a high-value family vacation experience, combining cleanliness, thoughtful service and a wide variety of child-centric amenities. It's an ideal destination for families with children of all ages, making it a top pick for family travel.
Business
The hotel boasts a variety of business amenities, including multiple meeting rooms and useful conference areas, which are praised for their meticulous design and practicality. The business meeting centers are well-equipped and the rooms feature new charging sockets and business-friendly amenities like separate desk lamps, adding convenience for late-night work. The small desks in the rooms, although compact, are found to be very practical for short-term stays.
While the service staff at Hsin Hotel receive positive remarks for their attentiveness and good service, there are comments suggesting that their education could be improved to better manage customer interactions. Despite this, the staff are generally prompt in providing solutions and the shuttle service adds an additional layer of convenience for business travelers.
The rooms themselves are spacious, modern and well-designed, offering a comfortable environment for rest and work. However, there is feedback on a minor issue where the room rate was miscalculated, indicating a need for precision in billing.
In summary, Hsin Hotel is recognized for its excellent service for business travelers, adequate business facilities and accessible amenities, making it a dependable option for professional visits. Despite the occasional slip in billing accuracy and room descriptions, it remains a commendable business-oriented hotel with high value for the cost.
Accessible
Accessible facilities are abundant throughout the hotel, including well-designed public spaces and rooms that come equipped with accessibility features such as shower stools. Additionally, the gym is noted to be spacious and clean. The overall environment is clean and well-maintained with soundproof rooms ensuring a peaceful stay.
Families find the hotel particularly accommodating with many facilities for children and conveniences like self-service washing machines and dryers and provisions for making milk. The staff at the counter are friendly and always ready to assist with luggage, adding to the welcoming atmosphere.
Honeymoon
Luxury
Romantic
Dog Friendly
Guests found the environment to be very pet-friendly with the hotel described as a pet hotel that caters specifically to the needs of pets and their owners. The numerous facilities available make it suitable for families traveling with children and pets, highlighting its appeal as a perfect destination for dog lovers. Though some reviews mentioned missing dog-friendly aspects, the overall sentiment remained positive with many guests lauding the excellent service and thoughtfulness towards pets.
No, Hsin Hotel doesn't have any pool.
No, a spa isn't available at Hsin Hotel.
No, Hsin Hotel doesn't allow dogs.
Yes, parking facilities are available at Hsin Hotel.
Yes, Hsin Hotel has a gym.
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