Explore Hotel
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Summary of reviewsExplore Hotel is renowned for its prime location, conveniently situated near the bustling Fengjia Night Market, making it an excellent choice for those eager to explore the city’s vibrant offerings. Guests appreciate its proximity to local eateries, bubble tea shops and supermarkets, as well as the tranquil retreat it provides in a lively environment. Ample underground parking further enhances the convenience for visitors arriving by car.
Although breakfast at the hotel does not consistently receive high praise due to the lack of complimentary service and occasional limited options, the food, when offered, is noted for its deliciousness and variety. The surrounding area compensates for this with numerous cafes and breakfast shops offering convenient alternatives.
The rooms at Explore Hotel stand out for their cleanliness, comfort and thoughtful design. Guests laud the spacious accommodations, well-maintained facilities and elegant decor with features such as high ceilings and floor-to-ceiling windows. Despite minor critiques, the overall positive feedback, coupled with proactive room upgrades, contributes to an excellent stay experience.
Cleanliness is a strong suit of Explore Hotel with consistently high marks across the board. Guests appreciate the pristine environment, which extends from the rooms to the public areas, emphasizing a fresh, inviting and hygienic atmosphere. The modern design and new facilities only add to the appeal.
The customer service at Explore Hotel is exemplary with frequent commendations for the professionalism, friendliness and attentiveness of the staff. From efficient check-ins to proactive assistance, the team ensures a welcoming and comfortable experience for all guests, significantly enhancing the hotel's reputation.
Free Wi-Fi at the hotel draws mixed reviews with some guests noting issues such as weak signals and instability. However, the in-room entertainment options, including large TVs with extensive movie and streaming selections, make up for these shortcomings.
Families find Explore Hotel particularly accommodating with family-friendly room designs and amenities enhancing their stay. The hotel's thoughtful touches, such as baby bathtubs and low stools, cater to young guests, making it a favorite for family travel.
The beds are another highlight, often described as comfortable and conducive to a restful sleep. Despite varying personal preferences on firmness, the general consensus is positive with many emphasizing the comfort level as just right.
For business travelers, the hotel offers a commendable setup with amenities like spacious rooms, large desks and efficient service. The location, close to the business district and the convenient parking add to its appeal for professionals. While soundproofing could be improved, the overall value for business stays remains high.
In conclusion, Explore Hotel is highly praised for its strategic location, cleanliness, comfort and exceptional service, making it a top choice for both leisure and business travelers seeking a relaxing and enjoyable stay.
Categories
Although breakfast at the hotel does not consistently receive high praise due to the lack of complimentary service and occasional limited options, the food, when offered, is noted for its deliciousness and variety. The surrounding area compensates for this with numerous cafes and breakfast shops offering convenient alternatives.
The rooms at Explore Hotel stand out for their cleanliness, comfort and thoughtful design. Guests laud the spacious accommodations, well-maintained facilities and elegant decor with features such as high ceilings and floor-to-ceiling windows. Despite minor critiques, the overall positive feedback, coupled with proactive room upgrades, contributes to an excellent stay experience.
Cleanliness is a strong suit of Explore Hotel with consistently high marks across the board. Guests appreciate the pristine environment, which extends from the rooms to the public areas, emphasizing a fresh, inviting and hygienic atmosphere. The modern design and new facilities only add to the appeal.
The customer service at Explore Hotel is exemplary with frequent commendations for the professionalism, friendliness and attentiveness of the staff. From efficient check-ins to proactive assistance, the team ensures a welcoming and comfortable experience for all guests, significantly enhancing the hotel's reputation.
Free Wi-Fi at the hotel draws mixed reviews with some guests noting issues such as weak signals and instability. However, the in-room entertainment options, including large TVs with extensive movie and streaming selections, make up for these shortcomings.
Families find Explore Hotel particularly accommodating with family-friendly room designs and amenities enhancing their stay. The hotel's thoughtful touches, such as baby bathtubs and low stools, cater to young guests, making it a favorite for family travel.
The beds are another highlight, often described as comfortable and conducive to a restful sleep. Despite varying personal preferences on firmness, the general consensus is positive with many emphasizing the comfort level as just right.
For business travelers, the hotel offers a commendable setup with amenities like spacious rooms, large desks and efficient service. The location, close to the business district and the convenient parking add to its appeal for professionals. While soundproofing could be improved, the overall value for business stays remains high.
In conclusion, Explore Hotel is highly praised for its strategic location, cleanliness, comfort and exceptional service, making it a top choice for both leisure and business travelers seeking a relaxing and enjoyable stay.
Hotel Taking Steps Towards Sustainability
Explore Hotel is recognized as a low-carbon hotel by the Taichung Tourism and Travel Bureau, indicating its commitment to reducing its environmental footprint.
Family Friendly Hotel
Business Hotel
About Explore Hotel
License: 409
Guest Reviews
Location
Guests appreciate the convenience of nearby eateries, bubble tea stores and supermarkets such as PX Mart and Wellcome, which add to the local charm and accessibility. The hotel is situated in a quiet area, providing a peaceful retreat amidst the lively city, ensuring a restful stay despite the bustling environment.
Parking is another notable advantage with ample underground parking spaces available, facilitating an easy and stress-free arrival for those traveling by car. Its central location is also conducive to convenient transportation options, making it easy to access the main roads and travel around the city.
Overall, the location of Explore Hotel is highly regarded for its strategic placement near Fengjia Night Market, coupled with convenient amenities and a calm atmosphere, making it an excellent choice for visitors seeking both excitement and relaxation.
Breakfast
For those who did experience the hotel's breakfast, opinions vary. Many guests praise the food for being delicious, fresh and plentiful. The breakfast often features a buffet with a diverse array of Chinese and Western dishes, which is appreciated for its variety and taste. The quality of breakfast is highlighted with terms such as "delicious," "great," and "quite good," with specific mentions of boiled eggs, sweet fruits and other well-prepared items.
However, not all feedback is positive. Some guests feel that the breakfast options are too limited and suggest improvements in variety and quantity. During the pandemic, the hotel switched to pre-packaged or set menu breakfast options, which led to mixed reactions. While some found these options acceptable and convenient, others felt they were insufficient and lacked the flexibility and abundance of the hotel's previous buffet offerings.
Overall, while the breakfast at Explore Hotel receives commendations for its taste and quality when available, the absence of a consistent breakfast service and limited options during certain periods leave room for enhancement in meeting guest expectations.
Rooms
The decor is generally appreciated for its simplicity and elegance with some rooms featuring high ceilings and floor-to-ceiling windows that allow for plenty of natural light. The environment is described as quiet and relaxing, contributing to a sense of tranquility during the stay.
Despite some minor criticisms, such as small room sizes or occasional issues with soundproofing, the overall feedback remains positive. Guests are also impressed by the hotel's proactive room upgrades, which are seen as a gesture of excellent service. Friendly staff, good in-room facilities and convenient locations add to the appeal, making stays at Explore Hotel both pleasant and memorable.
Beds
However, comfort preferences can vary. A few guests found the beds either too hard or too soft with some mentioning minor issues like bed springs making noise or mattresses being too firm. Additionally, while many guests praised the pillows and bedding for their comfort, a few noted that the pillows were either too soft or flat.
The size of the beds also received mixed feedback. While many guests appreciated the spaciousness and felt the double and queen-sized beds were very comfortable, some found them a bit small for taller individuals. Despite these minor discrepancies, the general consensus leans towards the beds being a standout feature of the Explore Hotel, making it a reliable choice for a restful stay.
Cleanliness
The overall environment is described as clean, bright and well-maintained, contributing to a calm and serene atmosphere that is ideal for relaxation. The hotel’s modern design and new facilities only enhance the positive experience with many guests noting that the property feels very new and the rooms mirror their online photos accurately.
Service quality also appears to be quite good, adding to the positive experience of a clean stay. While there are some minor issues, such as occasional lapses in thoroughness and some specific areas like the backside of the toilet lid or the bathroom window not being as spotless as the rest, these instances are rare.
Rooms are praised for their spaciousness and good lighting with some offering panoramic views that add to the comfort and appeal. The meticulous cleaning practices and sanitized environments emphasize the hotel's attention to hygiene, greatly appreciated by guests.
Overall, Explore Hotel provides a clean, comfortable and peaceful stay, making it a highly recommended choice for travelers seeking a hygienic and well-maintained accommodation with modern facilities and a relaxing environment.
Staff
Housekeeping staff also receive high praise for their enthusiasm and care in maintaining clean rooms. The service personnel across the hotel are described as not only friendly and kind but also proactive in offering assistance. From organizing day trips to giving detailed information about local attractions, the staff go above and beyond to ensure a pleasant stay for every guest.
Families, solo travelers and business guests alike find the service exemplary with many comments noting the strong sense of hospitality that makes them feel at home. Whether it’s addressing booking errors efficiently or surprising guests with room upgrades, the team consistently demonstrates a high quality of service that leaves a lasting positive impression. Overall, the dedicated and personable service at Explore Hotel contributes significantly to its reputation as a top choice for travelers seeking comfort and excellent customer care.
Wi-Fi
Family
Families appreciate the thoughtful touches that make their stay more convenient, like providing baby bathtubs and low stools for bathing children. The hotel proves to be a haven for young guests with children-friendly amenities readily available both in the rooms and in public areas.
Guests frequently mention the happiness of their children, who delight in the special sleeping areas and the bathtub. Upgrades to more spacious rooms often come as a pleasant surprise, adding to the comfort and satisfaction of the stay. Despite occasional noise from neighboring children, the overall ambiance remains appealing and family-friendly.
Conveniently located near Fengjia Night Market and essential services like Family Mart, the hotel ensures easy access to entertainment and essentials. Good parking, excellent soundproofing and a varied breakfast selection further enhance the family stay.
Though the hotel has minor inconveniences, such as limited table space in rooms, the outstanding service and family-centric environment are consistently praised. The hotel’s approach to catering all generations—from children to elderly members—makes it a standout option for family travel. Overall, Explore Hotel is highly recommended for its dedication to providing a comfortable, enjoyable experience for families.
Business
The hotel's spacious rooms are equipped with large desks, making them highly suitable for working on reports or other business-related tasks. The public spaces are also conducive to work, providing a comfortable environment to relax after meetings. Dining options around the hotel are convenient, adding to the overall practicality of the location for business stays.
Parking is reasonably priced and convenient, particularly for those who drive. The hotel is close to the business district and within a 10-minute walk to key business locations, making it an excellent choice for professionals on the go. While the hotel is not very close to the city center, it offers good access to transportation, adding to its suitability.
However, guests have noted that the soundproofing could be improved with some expressing concerns about privacy due to the insulation issues. Despite this, the cost-effectiveness and high overall value of staying at Explore Hotel are frequently emphasized, making it a favored choice for business travelers.
The staff, described as friendly and efficient, further enhance the stay experience. Various preferential plans for returning customers add to its appeal with some guests appreciating the occasional upgrades. Explore Hotel stands out as a preferred choice for many, promising a comfortable and relaxing environment conducive to both rest and work during business trips.
No, Explore Hotel doesn't have any pool.
No, a spa isn't available at Explore Hotel.
No, Explore Hotel doesn't allow dogs.
No, parking facilities aren't available at Explore Hotel.
No, Explore Hotel doesn't have a gym.
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