The Carlton Taichung
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Summary of reviewsThe Carlton Taichung, nestled in Taichung City's West District, is highly regarded for its convenience and proximity to local attractions, dining options and shopping venues. Its strategic location near Taiwan Boulevard and numerous public transport links makes it easily accessible whether by bus, car or on foot. Guests praise the hotel's clean and tranquil surroundings, which strike a fine balance between central connectivity and a peaceful environment, underscoring the value of its prime placement.
The breakfast offerings at The Carlton Taichung are frequently lauded for their quality and variety, providing an abundant selection of Western, Chinese and Japanese dishes. Guests appreciate the freshness and hygiene of the food, as well as the attentiveness of the service staff, which contributes to a delightful dining experience. Although some guests mention higher prices and occasional limitations in variety, the breakfast is generally seen as a highlight of their stay.
Dinner experiences at the hotel also receive positive feedback with the on-site restaurant offering delicious options catering to diverse tastes. Additionally, the surrounding area abounds with quality dining choices, cafes and convenience stores, providing guests with plenty of culinary adventures within walking distance.
Rooms at The Carlton Taichung are noted for their cleanliness and comfort. Guests frequently describe the rooms as bright, cozy and well-maintained with modern furnishings and ample amenities. Cleanliness is a standout feature, reflected in the immaculate state of the rooms and public areas. However, some reviewers have pointed out issues such as smaller-than-expected room sizes, soundproofing problems and maintenance concerns. Despite these drawbacks, the overall sentiment is positive, highlighting the hotel's clean environment and comfortable accommodations.
Staff at The Carlton Taichung consistently receive high praise for their friendliness, professionalism and attentiveness. The front desk and service personnel are commended for their helpfulness and proactive approach, contributing significantly to guests' positive experiences. Although there are occasional mentions of the need for further training and isolated incidents of unsatisfactory attitudes, the majority of guests appreciate the warm and responsive service provided by the hotel staff.
The hotel's free Wi-Fi service has mixed reviews with some guests experiencing connectivity issues, particularly in the rooms. Despite the hotel's efforts to resolve these problems, reliable internet access remains an area for improvement. On a positive note, additional amenities like a cyber café and free coffee machines enhance the overall guest experience.
Fitness enthusiasts will find the hotel's 24-hour gym convenient, although some guests noted limitations due to low ceilings and outdated equipment. Parking, while free, presents challenges such as limited availability and distant parking lots, which can be inconvenient for some travelers.
The beds at The Carlton Taichung are generally well-received, offering a comfortable sleep experience with clean linens and a variety of pillow options. Though some guests found the beds either too hard or too soft, the overall feedback is favorable, contributing to a restful stay.
In conclusion, The Carlton Taichung offers a high level of convenience, comfort and quality service, making it a commendable choice for travelers. While some aspects might fall short of the full four-star experience, the hotel's value, cleanliness and attentive staff ensure a satisfying stay for most guests.
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The breakfast offerings at The Carlton Taichung are frequently lauded for their quality and variety, providing an abundant selection of Western, Chinese and Japanese dishes. Guests appreciate the freshness and hygiene of the food, as well as the attentiveness of the service staff, which contributes to a delightful dining experience. Although some guests mention higher prices and occasional limitations in variety, the breakfast is generally seen as a highlight of their stay.
Dinner experiences at the hotel also receive positive feedback with the on-site restaurant offering delicious options catering to diverse tastes. Additionally, the surrounding area abounds with quality dining choices, cafes and convenience stores, providing guests with plenty of culinary adventures within walking distance.
Rooms at The Carlton Taichung are noted for their cleanliness and comfort. Guests frequently describe the rooms as bright, cozy and well-maintained with modern furnishings and ample amenities. Cleanliness is a standout feature, reflected in the immaculate state of the rooms and public areas. However, some reviewers have pointed out issues such as smaller-than-expected room sizes, soundproofing problems and maintenance concerns. Despite these drawbacks, the overall sentiment is positive, highlighting the hotel's clean environment and comfortable accommodations.
Staff at The Carlton Taichung consistently receive high praise for their friendliness, professionalism and attentiveness. The front desk and service personnel are commended for their helpfulness and proactive approach, contributing significantly to guests' positive experiences. Although there are occasional mentions of the need for further training and isolated incidents of unsatisfactory attitudes, the majority of guests appreciate the warm and responsive service provided by the hotel staff.
The hotel's free Wi-Fi service has mixed reviews with some guests experiencing connectivity issues, particularly in the rooms. Despite the hotel's efforts to resolve these problems, reliable internet access remains an area for improvement. On a positive note, additional amenities like a cyber café and free coffee machines enhance the overall guest experience.
Fitness enthusiasts will find the hotel's 24-hour gym convenient, although some guests noted limitations due to low ceilings and outdated equipment. Parking, while free, presents challenges such as limited availability and distant parking lots, which can be inconvenient for some travelers.
The beds at The Carlton Taichung are generally well-received, offering a comfortable sleep experience with clean linens and a variety of pillow options. Though some guests found the beds either too hard or too soft, the overall feedback is favorable, contributing to a restful stay.
In conclusion, The Carlton Taichung offers a high level of convenience, comfort and quality service, making it a commendable choice for travelers. While some aspects might fall short of the full four-star experience, the hotel's value, cleanliness and attentive staff ensure a satisfying stay for most guests.
4-Star Hotel
The Carlton Taichung offers a luxurious stay with a range of amenities. Its location at No.61, Zhongming South Road provides convenient access to city attractions.
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
About The Carlton Taichung
License: 391
Guest Reviews
Location
Convenience is a recurring theme in the reviews with the hotel being close to major roads like Taiwan Boulevard, making it accessible by public transport and car. For those relying on buses, there's a nearby stop that connects to almost anywhere in the city. The location is praised for its proximity to the city center, SOGO department store and Park Lane by CMP, facilitating easy access to shopping and leisure activities.
The neighborhood surrounding The Carlton Taichung is described as clean, tidy and quiet, striking a balance between central connectivity and a tranquil environment. The hotel's placement on or near main roads ensures that driving remains a viable and convenient option with several parking solutions available despite some mentioning the parking lot's distance. Overall, the strategic location of The Carlton Taichung provides guests with a high level of convenience, contributing significantly to their positive experience.
Breakfast
The selection includes a wide array of fruits, vegetables, salads and both hot and cold dishes. Guests appreciate the freshness and hygiene of the breakfast offerings, noting that the food tastes great and is of excellent quality. Specific mentions include well-prepared dishes like American-style scrambled eggs, natto, seaweed, hot spring eggs, various types of porridge, fried food, salad and savory dishes.
Service staff receives commendations for their attentiveness and thoughtfulness, contributing to a pleasant dining experience. Moreover, the breakfast is often described as good value for money with the additional perk of enjoying it in a clean, well-lit environment. Despite a few mentions of higher-priced breakfast and occasional limitations in variety, the overall feedback highlights a satisfying, fulfilling and delightful start to the day.
The breakfast is frequently replenished, ensuring guests have access to abundant and fresh options throughout their dining period. Overall, The Carlton Taichung's breakfast leaves a memorable impression on guests, making it a significant highlight of their stay.
Dinner
Rooms
Rooms are generally described as bright and cozy with comfortable beds and pillows, making for a pleasant stay. The facilities are often new and offer practical features like bidets, weight scales and free washing machines. The convenient location of the hotel close to key avenues and attractions in Taichung also adds to the positive experience.
However, some reviews mention drawbacks. There have been concerns about room size with several guests noting rooms being smaller than expected, leading to a cramped environment. Soundproofing issues are another recurring complaint with noise disturbances mentioned in multiple reviews. Maintenance issues like mold in bathrooms, dusty carpets and poorly placed furniture also detract from the experience for some guests. Despite these issues, the majority of reviews still commend the hotel for its cleanliness, comfort and convenient location.
Beds
Cleanliness is another repeated theme; guests consistently report that the beds are clean and well-maintained. A significant number of reviewers praised the beds’ moderate firmness, finding them neither too soft nor too hard, which contributed to a good night’s sleep. Additionally, the larger beds, including spacious single and double beds, have garnered favorable comments for their size and comfort.
However, there are some less positive remarks regarding the beds being either too hard or too soft for a few guests and in some instances, the bed was found to be small or shaky, which disturbed sleep. Despite these outliers, the overall sentiment remains favorable with guests generally satisfied and comfortable.
Ultimately, The Carlton Taichung’s bedding provides a generally satisfying sleep experience, bolstered by clean and comfortable beds and a range of pillow options to suit different sleep preferences.
Cleanliness
Guests commented on the clean and tidy environment of the entire hotel, from the rooms to the public restrooms and the restaurant. The breakfast dining area was particularly noted for its cleanliness and high-quality offerings, adding to the positive experience.
However, some reviews indicated areas in need of improvement, specifically pointing out issues such as dirty carpets, dust in room corners, mold on bathroom fixtures and leftover hairs and smells from previous guests. While some visitors encountered these cleanliness issues, they often reported that the staff was quick to address their concerns, including promptly changing rooms when necessary.
Despite these occasional drawbacks, the recurring theme is that the rooms, in most cases, achieve a high standard of cleanliness, providing a bright, comfortable and pleasant stay. The meticulous housekeeping and the clean, fresh environment have left a positive impression on many guests, contributing to an overall favorable perception of The Carlton Taichung.
Staff
Guests appreciate the proactive and considerate nature of the staff, noting their efforts in maintaining cleanliness, providing detailed explanations of services and even reminding guests of forgotten belongings. The friendly demeanor extends to the dining area, where the dining staff are praised for their approachability and quality of service. The housekeeping team also receives accolades for being thorough, diligent and friendly.
Despite a few mentions of staff needing further training and isolated incidents of unsatisfactory attitudes, the majority of reviews highlight the consistent excellence in service and the warm, polite and responsive behavior of the staff. The welcoming atmosphere created by the team at The Carlton Taichung appears to leave a lasting positive impression on guests, making it a commendable choice for travelers seeking great hospitality.
Wi-Fi
Gym
Parking
In terms of convenience, many have remarked that the parking situation is a bit challenging. There are instances where the hotel's underground parking lot fills up, leading guests to park at a contracted lot or roadside parking, for which the hotel may reimburse fees. The mechanical nature of the underground parking adds another layer of complexity, described by some as not ideal. Some guests also experienced issues with the parking system's license plate recognition malfunctions, further complicating the parking experience.
The contracted parking lots, while available, are often described as a bit far or inconvenient. Despite these challenges, some guests appreciated the hotel’s efforts to assist with parking arrangements. Overall, while free parking is available, the limited and sometimes distant parking spaces can pose an inconvenience to travelers.
4 Star
Business
Rooms are clean, modern and come with desks, offering adequate space for work. Practical amenities like free laundry and ironing services enhance the convenience for those on business trips. Although the room and bathroom decoration may seem a bit basic, the value for money is high, making it a suitable option for short stays or office use.
The Carlton Taichung also provides additional business services at the front desk and is noted for its suitability for both business and leisure travelers. With its focus on providing essential business facilities and competitive pricing, it comes highly recommended for business guests.
Accessible
Accessible parking spaces and reserved wheelchairs are available, providing some level of convenience. However, the parking situation could be more user-friendly, as the hotel parking lot is a bit of a walk away, which might be challenging for some guests.
The accessible rooms present a mixed experience; while they feature ample bathroom space for accessible facilities, the overall room area is limited with a small bathroom that might not meet all needs comfortably. Additionally, the bathroom modifications were found lacking with issues such as a lack of non-slip mats making it less than optimal for those requiring extra assistance.
There are some logistical considerations; the lack of sidewalks makes it challenging for guests using strollers or wheelchairs. Moreover, guests with children or elderly companions are advised to drop them off at the hotel entrance before parking the vehicle elsewhere, given the somewhat inconvenient parking access.
In summary, while The Carlton Taichung offers a prime location with various accessible amenities, certain aspects like room space, bathroom safety and parking may need improvement to better accommodate guests with disabilities.
No, The Carlton Taichung doesn't have any pool.
No, a spa isn't available at The Carlton Taichung.
No, The Carlton Taichung doesn't allow dogs.
Yes, parking facilities are available at The Carlton Taichung.
Yes, The Carlton Taichung has a gym.
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