Lilas Taif
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Summary of reviewsLilas Taif generally receives positive reviews from guests, notably for its prime location and the courteous attitude of some staff members. Situated in a tranquil area near a mountain and a mosque, the hotel offers a serene backdrop appreciated by many. Guests find the hotel's position convenient for longer stays with spacious rooms equipped with small kitchens. The efficient check-in process and the sizable lounge area also add to the hotel's appeal.
Regarding the rooms, opinions are divided. Some guests appreciate the cleanliness and tidiness, particularly the ample space in certain rooms. However, significant concerns have been raised about cleanliness with reports of dirty carpets, insect infestations and poorly maintained bathrooms. Light sleepers may also be disturbed by noise from nearby public roads.
Cleanliness issues extend beyond individual rooms with multiple reviews citing unclean sheets, curtains and couches. These concerns highlight a need for improved sanitation and pest control measures.
Staff interactions offer a mixed bag of experiences. The courteous, professional behavior of certain employees, particularly Ms. Nada, has been acknowledged positively. Quick check-in and check-out procedures are also noted advantages. Nonetheless, complaints about unprofessional behavior, poor handling of issues and language barriers with non-English-speaking staff members underscore areas needing enhancement in customer service.
Opinions on the beds are also mixed. While some guests commend the comfort and quality of sleep provided, others report dissatisfaction with small bed sizes, uncomfortable or dirty mattresses and disruptive noise in the mornings.
In summary, Lilas Taif provides a serene and convenient retreat with certain staff members going above and beyond. However, notable issues with room cleanliness, inconsistent customer service and bed comfort indicate areas for improvement to fully meet guest expectations.
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Regarding the rooms, opinions are divided. Some guests appreciate the cleanliness and tidiness, particularly the ample space in certain rooms. However, significant concerns have been raised about cleanliness with reports of dirty carpets, insect infestations and poorly maintained bathrooms. Light sleepers may also be disturbed by noise from nearby public roads.
Cleanliness issues extend beyond individual rooms with multiple reviews citing unclean sheets, curtains and couches. These concerns highlight a need for improved sanitation and pest control measures.
Staff interactions offer a mixed bag of experiences. The courteous, professional behavior of certain employees, particularly Ms. Nada, has been acknowledged positively. Quick check-in and check-out procedures are also noted advantages. Nonetheless, complaints about unprofessional behavior, poor handling of issues and language barriers with non-English-speaking staff members underscore areas needing enhancement in customer service.
Opinions on the beds are also mixed. While some guests commend the comfort and quality of sleep provided, others report dissatisfaction with small bed sizes, uncomfortable or dirty mattresses and disruptive noise in the mornings.
In summary, Lilas Taif provides a serene and convenient retreat with certain staff members going above and beyond. However, notable issues with room cleanliness, inconsistent customer service and bed comfort indicate areas for improvement to fully meet guest expectations.
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Guest Reviews
Lilas Taif boasts a prime location that many guests find excellent and quiet, enhanced by the backdrop of a nearby mountain and the presence of a mosque in close proximity. The website of the hotel receives mixed reviews, though several guests appreciated its quality. For those with specific needs, nearby services are accessible and the hotel's position is convenient for work-related stays. The spacious rooms, complete with small kitchens, add to the appeal for longer stays. Although some reviews mention the location being somewhat isolated and far from key services, many guests remain content with the accessibility and the clean, well-maintained environment. The efficiency of the check-in process and the size of social spaces like the lounge are also noted advantages. However, the noise from the main street can be a minor drawback for light sleepers. Despite some critiques, the overall sentiment towards the location and amenities of Lilas Taif remains positive.
At 'Lilas Taif,' guests frequently mentioned a range of experiences regarding the hotel rooms. On the positive side, some appreciated that the room was clean and tidy, noting that one room was particularly large, providing ample space for comfort. However, cleanliness was a major concern for other guests with several reviews describing the rooms as very dirty or extremely unclean. The bathrooms, in particular, were highlighted as being in poor condition.
Light and noise issues were also commonly cited; some noted that the rooms were dark and windows did not allow sufficient sunlight. A lack of tranquility was often noted due to noise from nearby public roads and vehicles. Maintenance issues like neglected faucets and a non-operational phone were also mentioned.
Additionally, comfort was an aspect where the hotel struggled with some guests reporting uncomfortable mattresses. A few guests pointed out that essential amenities such as TV remote controls were missing. Overall, while some found the rooms at 'Lilas Taif' adequate, it appears there are significant areas in need of improvement to meet guest expectations consistently.
Lilas Taif receives mixed reviews about its beds. Some guests praised the comfort of the beds and pillows, noting that they provided a good night's sleep. However, other guests reported issues such as small bed sizes, hot and uncomfortable mattresses and instances of dirty bedding and floors. Some reviews highlighted problems with torn mattresses and noise disturbances in the morning. Additionally, some guests experienced dissatisfaction with the hotel's response to bed requests for children.
Lilas Taif has received numerous guest reviews that emphasize significant concerns regarding its cleanliness. Many visitors have noted issues such as dirty rooms, unclean carpets and bathroom sinks that fall short of acceptable hygiene standards. The presence of insects, including cockroaches and flies, has been mentioned frequently, contributing to an overall sense of poor sanitation. Several guests have highlighted specific areas in need of improvement, such as the cleanliness of the sheets, curtains and couches, which often require washing. The recurring theme across the reviews indicates that the hotel could benefit from increased attention to cleanliness and pest control measures to enhance the overall guest experience. Despite these issues, some patrons have found positive aspects, suggesting that not everything about the hotel is unfavorable.
At Lilas Taif, guests have had mixed experiences with the hotel staff. On the positive side, many travelers appreciated the courteous and professional conduct of the employees, especially noting the ethical and generous treatment at the reception. Some guests highlighted the hardworking nature of certain staff members and quick check-in and out processes. Ms. Nada, in particular, received high praise for her professionalism and respectful customer service, adding a personal touch to the guest experience.
Despite these commendations, there were significant criticisms. Several reviews pointed to unprofessional behavior and poor handling of complaints, detracting from the overall experience. The morning receptionist and some workers received negative feedback for their interactions with guests. Additionally, the lack of English-speaking staff posed communication barriers for some international visitors.
In summary, while certain aspects of the staff's service at Lilas Taif have been praised, there appears to be inconsistency in guest satisfaction, highlighting room for improvement in customer service and staff training.
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Location
Rooms
Light and noise issues were also commonly cited; some noted that the rooms were dark and windows did not allow sufficient sunlight. A lack of tranquility was often noted due to noise from nearby public roads and vehicles. Maintenance issues like neglected faucets and a non-operational phone were also mentioned.
Additionally, comfort was an aspect where the hotel struggled with some guests reporting uncomfortable mattresses. A few guests pointed out that essential amenities such as TV remote controls were missing. Overall, while some found the rooms at 'Lilas Taif' adequate, it appears there are significant areas in need of improvement to meet guest expectations consistently.
Beds
Cleanliness
Staff
Despite these commendations, there were significant criticisms. Several reviews pointed to unprofessional behavior and poor handling of complaints, detracting from the overall experience. The morning receptionist and some workers received negative feedback for their interactions with guests. Additionally, the lack of English-speaking staff posed communication barriers for some international visitors.
In summary, while certain aspects of the staff's service at Lilas Taif have been praised, there appears to be inconsistency in guest satisfaction, highlighting room for improvement in customer service and staff training.
No, Lilas Taif doesn't have any pool.
No, a spa isn't available at Lilas Taif.
No, Lilas Taif doesn't allow dogs.
Yes, parking facilities are available at Lilas Taif.
No, Lilas Taif doesn't have a gym.
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