Taif21.29570200,
40.42934100,
Al Faisaliya, Wej Street,front Of Al Jal Garden(Show on Map)
7.3
Good
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Summary of reviewsPlatinum Park, located in the heart of Taif, is highly praised for its prime location. Guests appreciate the hotel's proximity to shopping malls, significant landmarks, restaurants, cafes and essential services, all within walking distance. The tranquil, quiet setting offers a relaxing respite from the city's hustle, making it an ideal choice for those wishing to explore Taif conveniently.
The breakfast experience at Platinum Park receives mixed reviews. While some guests enjoy the convenience of room-delivered breakfasts and commend the food's quality and diversity, others find the buffet underwhelming and lacking in options and warmth.
Dinner experiences, however, are generally viewed negatively due to the lack of an onsite restaurant and the quality and affordability of available options. Guests often rely on staff recommendations for nearby dining alternatives to have a satisfactory meal.
Many commend the rooms for their spaciousness, comfort and family-friendly amenities, including multiple bedrooms and bathrooms. However, the condition and cleanliness of the rooms receive mixed feedback. Some guests find them neat and well-equipped with convenient amenities, while others report issues with dirt, outdated furniture and inaccurate online representations. Despite these concerns, the accommodation is considered a good value for money.
Cleanliness and maintenance standards at Platinum Park are inconsistent. While some guests find the facilities immaculate, others report areas needing significant improvement, such as dusty rooms and worn-out furniture.
The staff at Platinum Park generally receive positive reviews, especially specific individuals noted for their friendliness and outstanding service. While there are occasional challenges with availability and response times, most interactions are described as pleasant and helpful.
The hotel's Wi-Fi service is a common point of criticism with many guests experiencing weak or non-existent connections and unclear communication regarding passwords.
Parking at Platinum Park receives praise for its variety and sufficiency. Guests find parking spots easy to locate with options including ground parking and an electric garage, despite occasional issues with crowded lots and traffic.
Platinum Park is recommended for families, offering spacious accommodations and family-friendly amenities. The playground and proximity to parks and local services enhance the convenience for guests with children. Issues with cleanliness and the condition of children's beds have been noted, but overall, families have positive experiences and intend to return.
The beds at Platinum Park get mixed feedback. While some find them comfortable and appreciate the provision of extra beds, others have concerns about the cleanliness and quality of the bedding. Issues like dirty bed sheets and old mattresses are mentioned, affecting some guests' comfort and overall experience.
In summary, Platinum Park stands out for its excellent location, suitability for families, spacious accommodations and generally positive staff interactions. However, it could benefit from improvements in cleanliness, dining options, Wi-Fi service and room maintenance. Show more
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Hotel for Honeymoon
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Romantic Hotel
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Guest Reviews
7.3
Good
Location
Platinum Park boasts an outstanding location that consistently receives praise from its guests. Nestled in the heart of Taif, this hotel provides easy access to numerous key destinations, from bustling shopping malls like Jouri Mall, Tera Mall, Seef Mall and Heart of Taif Mall to significant city landmarks and tranquil parks.
Guests appreciate the hotel's proximity to essential services, including restaurants, cafes, supermarkets and mosques, which are all within walking distance. The convenience of nearby parking and the peaceful, quiet setting further enhance the experience for those seeking a relaxing stay. Many reviews highlight the location's tranquility, offering a respite from the city's hustle and bustle while still being centrally located.
The spacious rooms and welcoming ambiance are additional perks that complement its prime location. Overall, Platinum Park stands out for its excellent positioning, making it a suitable choice for visitors wanting to explore Taif with ease.
Breakfast
Platinum Park's breakfast offerings receive mixed feedback. Guests appreciate the convenience and comfort of having breakfast delivered to their rooms, often noting the large and sufficient portions. Some guests describe the breakfast as excellent, amazing, diverse, delicious and clean with a few specifically praising individual staff members for their cheerful service. However, others note that the breakfast buffet can be underwhelming with limited options, cold dishes and a lack of diversity that does not justify the price. While some find the breakfast good and sufficient, others feel it was very ordinary and below expectations. Overall, while there are positive aspects, the breakfast experience could benefit from greater variety and quality improvements.
Dinner
Platinum Park’s dining experience leaves much to be desired. Guests frequently mention the absence of an on-site restaurant, which seems to be a significant drawback. Those who sought culinary options within the hotel found the restaurant and cafe offerings lacking in both quality and affordability. For newcomers to Taif, the hotel staff compensates for this shortfall by providing helpful recommendations for good nearby restaurants. The limited and overpriced food options at Platinum Park highlight the need to consider dining alternatives outside the hotel premises for a satisfactory meal experience.
Rooms
Platinum Park offers rooms that stand out for their spaciousness and comfort with many featuring two bedrooms and two toilets. Guests frequently highlight the ample space provided, even in the suites and apartments, making it ideal for families or those needing extra room. The rooms are generally well-equipped with amenities such as fridges, irons, kettles and microwaves adding to the convenience.
Cleanliness receives mixed reviews; while some guests find the rooms neat and clean, others encounter issues with dirt, dust and poor upkeep. Many reviews point out that the furniture and carpets are outdated and in need of renovation with some reporting that the rooms do not match the online photos. Additionally, issues like broken doors, poor ventilation and old television screens detract from the overall experience.
Despite these issues, some rooms are described as beautiful and comfortable, offering a relaxing stay. The accommodation is also praised for being good value for money, catering well to those with moderate incomes. The views from the rooms are appreciated by some, although street noise and light creeping through curtains can be a nuisance.
Service quality appears to be inconsistent with room service not always reliable and some rooms experiencing mosquito problems and missing amenities. Overall, if spaciousness is a priority and a touch of wear and tear is not a major concern, Platinum Park can still be a comfortable and practical choice.
Beds
Platinum Park received mixed feedback concerning its beds with several guests highlighting both positive and negative aspects. Many reviews praised the comfort of the beds and their pillows, describing them as cozy and comfortable with some guests appreciating the provision of an extra bed at no additional cost. However, the quality and cleanliness of the beds varied significantly. Issues like dirty and old bed sheets, hair on the bed and old mattresses were noted. Certain reviews mentioned dirty or missing children's beds and a failure to replace or adequately clean bedding. Some guests experienced discomfort due to hard or old-fashioned mattresses and a few reported additional concerns such as poor ventilation and cleanliness issues extending to external areas and other facilities in the hotel.
Cleanliness
Platinum Park presents a mixed bag when it comes to cleanliness and maintenance. While some guests commend the place for its high standards of cleanliness and describe it as immaculate, spotless and praiseworthy, many others express dissatisfaction with various aspects of hygiene. The rooms and bathrooms are often highlighted as areas needing significant improvement with frequent reports of dirt, dust and unpleasant odors. Specific issues such as dirty carpets, worn-out furniture and malfunctioning appliances like showers and heaters are commonly cited.
The attention to cleanliness varies considerably with some visitors noting generally clean and organized spaces, while others point out neglected details like dusty kitchens, dirty sofa chairs and unclean bed sheets. Smoke odors and the lack of available room cleaning services further detract from the experience for some guests.
Overall, although some find the cleanliness acceptable or even exceptional, the inconsistency in maintaining hygiene standards seems to be a recurring problem at Platinum Park.
Staff
Platinum Park's staff receive mixed reviews from guests, but the overall sentiment leans towards the positive. Numerous reviews commend individuals, particularly Fawaz Al-Qarni and Sultan Al-Sufiani, for their high ethics, friendliness and outstanding service. The reception team is frequently described as warm, welcoming and very helpful. Guests highlight the professionalism and politeness of receptionists such as Hamad Al Thaydi, who offer excellent service and customer care. However, some reviews mention occasional challenges, such as difficulty in finding reception staff and slow responses. Despite these few criticisms, the majority of guests appreciate the cooperative and kind behavior displayed by the hotel's employees, making interactions pleasant and the overall experience enjoyable.
Wi-Fi
Platinum Park receives mixed feedback regarding its internet services. Many guests highlight that the Wi-Fi is consistently weak or even non-existent in certain areas such as the suites. Some visitors faced challenges guessing the Wi-Fi password, indicating a lack of clear communication. The overall consensus is that the internet quality does not meet guest expectations with frequent mentions of weak connections and bad performance in the rooms.
Parking
Platinum Park offers a variety of parking options to its guests, ensuring convenience and accessibility during their stay. With ample parking spots available, finding a place to park is generally straightforward and hassle-free. The hotel features both ground parking and an electric garage, catering to different preferences and needs. Despite the occasional issue of crowded lots and heavy traffic, guests commend the ease of locating parking spaces. While some reviews mention the absence of shaded areas and free parking, the overall availability and sufficiency of parking spots make it a practical choice for visitors with vehicles.
Family
Platinum Park is highly recommended for families seeking a comfortable and enjoyable stay. The hotel offers family-friendly amenities such as family suites, spacious rooms and family accommodations that ensure a perfect and comfortable experience for guests traveling with children. Parents will appreciate the playground conveniently located in front of the hotel, providing an excellent space for kids to play and have fun.
The surrounding area is also a plus with Platinum Park being close to Al-Jal Park, various cafes and restaurants, making it easy for families to access local services and entertainment options. However, there was an issue noted with the cleanliness and condition of a children's bed requested by a guest. Despite this, many guests found Platinum Park to be very suited for family stays and expressed their intention to return for future visits.
In summary, Platinum Park presents itself as a great choice for family vacations, offering plenty of space, convenience and facilities geared towards making family stays as pleasant as possible.
No, Platinum Park doesn't have any pool.
No, a spa isn't available at Platinum Park.
No, Platinum Park doesn't allow dogs.
Yes, parking facilities are available at Platinum Park.