Situated in the heart of Reims, Continental Hotel is favored for its unbeatable location, offering easy access to the city's main attractions such as the Cathedral, restaurants and shopping areas, all within walking distance. The hotel's central positioning is ideal for both short and extended stays, making it a perfect base for exploring Reims' vibrant life. Complimentary parking and nearby public transportation further enhance its accessibility.
The hotel ambiance combines classic charm with modern functionality, delivering a comfortable and serene environment amid the bustling city. Rooms are noted for their cleanliness, tasteful decor and comfortable furnishings, although some guests find them on the smaller side. Bathrooms are clean and high-quality with a few remarks on their modest size. Despite minor drawbacks, such as lack of minibars and occasional heating issues, the overall room experience is positive, offering a peaceful retreat with excellent soundproofing.
Continental Hotel also excels in hospitality with staff consistently praised for their friendliness, professionalism and willingness to assist. The reception and concierge staff stand out, providing efficient and warm service, while the breakfast and bar staff enhance the dining experience with their attentiveness.
Speaking of dining, the breakfast receives mixed reviews. While many guests laud its quality and variety—featuring freshly made eggs, pastries and fresh fruits—some find it overpriced. Nonetheless, the breakfast buffet is generally appreciated for its extensive and hearty offerings. Dinner at the hotel's in-house restaurant, however, consistently garners high praise for its delicious, well-prepared food and excellent service.
The hotel’s cleanliness impresses guests, who frequently highlight the spotless conditions of both rooms and common areas. Despite a few mentions of specific areas needing more thorough cleaning, the overall impression remains overwhelmingly positive.
For those traveling with children, the hotel provides a welcoming, family-friendly environment. Family rooms are spacious and well-designed, akin to small apartments, ensuring a comfortable stay for parents and children alike.
Additional amenities such as strong and reliable free WiFi and convenient EV charging stations add to the hotel's appeal. Despite some occasional instability in the WiFi connection, the overall service is well-rated. Parking is another highlight with various options available, including discounts on city parking for guests and facilities for electric vehicle charging.
The hotel’s location makes it a prime spot for nightlife enthusiasts, situated near a lively university town filled with bars, restaurants and nightclubs. While the central location can lead to some nighttime noise, the hotel's solid soundproofing in many rooms helps mitigate disturbances, providing a balance between vibrant city life and a relaxing stay.
Overall, the Continental Hotel offers a delightful and convenient stay with its prime location, clean and comfortable rooms, delicious dining options and exceptional staff service. While there are areas for improvement, particularly concerning room size and breakfast cost, the hotel remains a highly recommended choice for visitors to Reims.