Naruwan Galaxy Place
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Summary of reviewsNaruwan Galaxy Place provides a serene and tranquil retreat on the outskirts of Taitung, offering scenic views of green fields and mountains. Ideal for those seeking a restful getaway, the hotel is noted for its peaceful environment, though its remote location necessitates personal transportation to access downtown Taitung and local amenities.
Breakfast at Naruwan Galaxy Place garners generally positive reviews with guests appreciating the extensive offerings of both Chinese and Western dishes. The buffet, featuring local specialties and thoughtful vegetarian options, is often highlighted. Friendly service staff and late-night snacks contribute positively to the dining experience. However, some diners mention repetitive menus and occasional cleanliness issues, especially during pandemic-related adjustments when breakfast is served in takeaway boxes.
The dinner experience is somewhat limited with fewer options available, though the late-night snacks are well-received. The quality of the staff's service in the restaurant is praised, despite occasional mentions of unhelpful behavior. There are suggestions for improving the variety and quality of dinner offerings.
The rooms at Naruwan Galaxy Place are highly regarded for their cleanliness, spaciousness and modern amenities. Guests enjoy the comfortable beds, plentiful electrical outlets and in-room extras like local snacks and USB ports. While some minor issues are noted, such as occasional cleanliness lapses and soundproofing concerns, the overall comfort and serene views from the rooms are consistent highlights.
Cleanliness standards are generally acceptable with many guests satisfied with the well-maintained rooms and public spaces. Issues like mold in bathrooms and occasional oversight in detailed cleaning are mentioned, but the friendly and responsive staff mitigate these concerns to an extent.
The staff at Naruwan Galaxy Place receive positive feedback for their friendliness and attentiveness, enhancing guests' overall experience. While a few instances of less friendly behavior are reported, the staff's general dedication to providing excellent service stands out.
The hotel's free Wi-Fi is mostly commended for its speed and reliability, though some guests experience connectivity issues in specific areas of the building.
Spa facilities offer a relaxing experience, though some guests point out the need for renovation and improved maintenance. The variety of hot spring pools is appreciated, despite the desire for higher temperatures and better amenities like secure storage.
Parking is seen as convenient with ample on-street options, though the limited underground spaces and cramped layout call for better management and expansion of parking facilities.
Families find Naruwan Galaxy Place particularly accommodating with a variety of kid-friendly activities and amenities such as a children's playroom and pool. The spacious rooms and engaging facilities make it a favorable choice for family-oriented vacations.
Overall, Naruwan Galaxy Place provides a comfortable and serene environment, suitable for relaxation and family stays with high marks for its breakfast offerings, room amenities and dedicated staff. Some areas like dinner variety, detailed cleaning and parking management could benefit from improvements to enhance the overall guest experience.
Categories
Breakfast at Naruwan Galaxy Place garners generally positive reviews with guests appreciating the extensive offerings of both Chinese and Western dishes. The buffet, featuring local specialties and thoughtful vegetarian options, is often highlighted. Friendly service staff and late-night snacks contribute positively to the dining experience. However, some diners mention repetitive menus and occasional cleanliness issues, especially during pandemic-related adjustments when breakfast is served in takeaway boxes.
The dinner experience is somewhat limited with fewer options available, though the late-night snacks are well-received. The quality of the staff's service in the restaurant is praised, despite occasional mentions of unhelpful behavior. There are suggestions for improving the variety and quality of dinner offerings.
The rooms at Naruwan Galaxy Place are highly regarded for their cleanliness, spaciousness and modern amenities. Guests enjoy the comfortable beds, plentiful electrical outlets and in-room extras like local snacks and USB ports. While some minor issues are noted, such as occasional cleanliness lapses and soundproofing concerns, the overall comfort and serene views from the rooms are consistent highlights.
Cleanliness standards are generally acceptable with many guests satisfied with the well-maintained rooms and public spaces. Issues like mold in bathrooms and occasional oversight in detailed cleaning are mentioned, but the friendly and responsive staff mitigate these concerns to an extent.
The staff at Naruwan Galaxy Place receive positive feedback for their friendliness and attentiveness, enhancing guests' overall experience. While a few instances of less friendly behavior are reported, the staff's general dedication to providing excellent service stands out.
The hotel's free Wi-Fi is mostly commended for its speed and reliability, though some guests experience connectivity issues in specific areas of the building.
Spa facilities offer a relaxing experience, though some guests point out the need for renovation and improved maintenance. The variety of hot spring pools is appreciated, despite the desire for higher temperatures and better amenities like secure storage.
Parking is seen as convenient with ample on-street options, though the limited underground spaces and cramped layout call for better management and expansion of parking facilities.
Families find Naruwan Galaxy Place particularly accommodating with a variety of kid-friendly activities and amenities such as a children's playroom and pool. The spacious rooms and engaging facilities make it a favorable choice for family-oriented vacations.
Overall, Naruwan Galaxy Place provides a comfortable and serene environment, suitable for relaxation and family stays with high marks for its breakfast offerings, room amenities and dedicated staff. Some areas like dinner variety, detailed cleaning and parking management could benefit from improvements to enhance the overall guest experience.
Hotel Taking Steps Towards Sustainability
This hotel is included in the Naruwan Group's portfolio and participates in the group's ongoing efforts towards sustainable tourism and implementing environmental initiatives across its properties.
Hotel with Parking
Naruwan Galaxy Place includes parking facilities. The hotel's parking and other amenities make it a practical option for visitors to Taitung City.
EV charging stations
Hotel with EV Charging Stations
Affiliated with the Naruwan Group, Naruwan Galaxy Place features a YES charging station and is noted to have EVOASIS charging available for electric vehicle owners staying at the property.
3-Star Hotel
This hotel is praised for its excellent staff and nice breakfast. It provides a comfortable and convenient stay in Taitung City.
Hotel with Spa
Family Friendly Hotel
Business Hotel
Guest Reviews
Naruwan Galaxy Place offers a peaceful and quiet retreat, located on the outskirts of Taitung. Though situated in a more remote area, it promises tranquility with scenic views of green fields and mountains. The serene environment is ideal for relaxation, allowing guests to enjoy a comforting and restful stay away from the bustling city center.
However, the hotel's distance from downtown Taitung is noted by many visitors. It generally takes about 10 to 20 minutes to drive to the city center, which might be less convenient for those without personal transportation. Public transportation users can request hotel-arranged transport from the local train station. The daytime tranquility does come with trade-offs, such as limited nearby dining and shopping options and the area can be dimly lit at night with sparse roadside services.
Parking is highlighted as convenient, though it can sometimes involve navigating through darker roads. The hotel surroundings are generally peaceful and quiet, offering a stark contrast to city noise and the nearby Beinan Cultural Park is an added advantage for cultural enthusiasts.
Overall with its clean and comfortable accommodations, Naruwan Galaxy Place is a good option for those seeking a restful getaway, though future guests should be prepared for its remote location and possibly arrange for their own transportation.
The breakfast offerings at Naruwan Galaxy Place receive mixed feedback from guests, though the overall sentiment leans positively. Many reviewers appreciate the wide variety of breakfast options, highlighting the inclusion of both Chinese and Western dishes. Frequent praise goes to the delicious and abundant buffet, featuring local specialties like seafood porridge and Beinan pig blood soup. The breakfast is often described as rich and diverse with some guests noting the thoughtful inclusion of vegetarian and special items like tofu pudding and almond tea.
Guests also commend the quick replenishment of food and the friendly service staff, contributing to a pleasant dining experience. The late-night snacks, such as rice porridge and lemon jelly, are an added bonus that many guests enjoy. The breakfast service's inclusion in the room rate is an appreciated convenience.
However, not all reviews are glowing. Some guests find the breakfast menu repetitive, especially those staying for multiple days with limited variety day-to-day. Others point out the presence of flies and a need for better cleanliness, which detracts from the overall experience. The quality of some ingredients has also been criticized as not fresh enough.
In recent times, due to pandemic-related adjustments, breakfast is sometimes served in takeaway boxes with mixed opinions on the portions and quality of these boxed meals. While some find them generous and delicious, others feel the offerings lack variety and quality.
Despite these drawbacks, many reviewers conclude that the breakfast at Naruwan Galaxy Place is generally satisfying and an enjoyable part of their stay with ample choices to start the day.
Naruwan Galaxy Place offers a dining experience that has its strengths and weaknesses. Guests cite the hotel’s late-night snack options as a highlight, describing an assortment including porridge, hot chocolate, cookies and ice cream. Supper offerings, although simple, are stated to be delightful and include items like millet porridge and aiyu jelly. The abundance and deliciousness of these snacks receive positive feedback, particularly the seafood porridge.
However, dinner choices are notably limited and there is criticism regarding the variety of available food in the surrounding area with guests needing to drive out if they wish to purchase other meal options. The breakfast service at the hotel garners a mixed response; it offers a variety of Western and Chinese dishes and is generally considered rich and delicious, yet issues like broken coffee machines and lack of specific options like omelettes have been mentioned.
Service is generally appreciated for being friendly and noticeably better than elsewhere, though there are isolated mentions of unhelpful staff. Despite the rich breakfast variety and late-night snacks, the restaurant's hygiene and presence of flies have been noted as areas needing improvement. The dining environment, while said to be good, suffers from crowding due to high demand during meal times.
Overall, while the hotel excels in providing late-night snacks and a hearty breakfast, its limited dinner options and necessity to venture out for more variety can be inconvenient for guests.
Naruwan Galaxy Place receives praise for its clean, comfortable and spacious rooms, which are often highlighted for their excellent views from balconies and large windows. Guests enjoy the modern amenities, including smart toilets, plenty of electrical outlets and well-stocked minibars with local snacks. The beds are consistently described as very comfortable, contributing to a restful stay.
Many reviews commend the tidiness and brightness of the rooms, emphasizing that they are pleasant spaces to relax in. The hotel also seems well-prepared with its room facilities, making it convenient and accommodating for guests. Various positive mentions highlight the completeness of room amenities, thoughtful additions like USB ports and pleasant extras such as free pineapple cakes and local drinks.
However, there are occasional negatives that future guests should be aware of. Issues with cleanliness are sporadically mentioned, particularly concerning mildew in bathrooms, dusty areas and sometimes old or damaged floorings. The soundproofing is another recurrent concern with several guests noting that noise from adjacent rooms can be disruptive. Some rooms also have unusual bathroom layouts that might not suit everyone's preferences.
On the whole, Naruwan Galaxy Place is recommended for its spacious, clean and comfortable accommodations, which are suitable for families and solo travelers alike. The serene mountain views and thoughtful in-room amenities are consistent highlights, creating a restful and enjoyable environment despite the few areas needing improvement.
Naruwan Galaxy Place has garnered a lot of praise for the comfort of its beds. Guests frequently describe the beds as very comfortable, often highlighting them as great for sleeping. The bedding, including pillows and quilts, tends to be soft and cozy, contributing to an overall pleasant sleep experience. The firmness of the beds usually strikes a balance, being neither too soft nor too hard with some beds described as having moderate firmness.
However, there are occasional mentions of the pillows being too soft or too low for some guests' preferences. Another point of contention is the bed's size with some guests finding the standard beds smaller than they would like, especially those used to queen-size beds at home.
Despite a few minor issues, such as the bed being a bit shaky or softness not suiting everyone, the general consensus leans towards a satisfactory sleeping arrangement. The clean and spacious double and twin rooms further enhance the experience, making Naruwan Galaxy Place a commendable option for travelers prioritizing a good night's rest.
Naruwan Galaxy Place presents a mixed bag when it comes to cleanliness with many guests praising the hotel's overall cleanliness, environment and well-maintained facilities. The rooms are frequently described as clean, comfortable and well-equipped, offering a pleasant environment for visitors. The public spaces such as corridors and elevators generally maintain a tidy appearance and the spacious rooms often provide a bright and comfortable experience.
However, there are notable areas where the hotel falls short. Some guests report issues with bathroom cleanliness, mentioning mold and dust accumulation. Inconsistent cleaning standards are evident with some reviewers finding remnants from previous guests like used slippers, cookies and even dental floss. The need for more meticulous housekeeping is a recurring theme with many suggesting improvements are necessary, especially in smaller details and less visible areas like under beds and on window sills.
Despite these issues, the overall comfort and cleanliness level is considered acceptable by many with the friendly and responsive staff acting as a positive highlight. While issues like poor sound insulation, mild odors and occasional sightings of insects were noted, the hotel’s modern, clean atmosphere and proper hygiene practices generally leave a favorable impression on guests. The hotel’s environment, including its spa and swimming pool, is appreciated, though some specific facilities might need better upkeep.
In summary, Naruwan Galaxy Place offers a clean and comfortable stay with excellent maintenance in many areas, but improvements in detailed cleaning practices would enhance the guest experience significantly.
Naruwan Galaxy Place has generally received positive feedback regarding its staff from guests, who frequently highlight their friendliness and attentiveness. Reviews often mention that the hotel's service personnel are polite, professional and enthusiastic, making guests feel warmly welcomed throughout their stay. Many guests appreciated the helpful and considerate nature of the staff, noting that their proactive approach and thoughtful service significantly enhanced their experience. Specifically, front desk employees earned praise for being responsive and accommodating with some going the extra mile to address guests' needs and provide useful reminders. Housekeeping and breakfast staff were also commended for their friendliness and courtesy.
However, not all feedback was uniformly positive. A few reviews pointed out instances where the reception staff appeared less friendly or unsmiling. Despite these occasional criticisms, the overall impression is that the staff at Naruwan Galaxy Place are dedicated to providing excellent service, contributing to a comfortable and enjoyable stay for their guests.
The wifi at Naruwan Galaxy Place generally receives positive feedback for being fast, stable and reliable, particularly in the rooms and common areas. Guests appreciate the strong and free wifi, which provides an acceptable internet speed. However, there are some issues with the wifi being inaccessible in certain parts of the building and experiencing frequent disconnections, especially during video calls. Some guests also reported weak signals in specific areas such as room corners. On the whole, the hotel's wifi service is commendable but could use improvements to ensure consistent connectivity throughout the entire property.
The Naruwan Galaxy Place offers a spa experience that, while relaxing and affordable, has room for improvement. Guests appreciate the comfortable spa area and the inclusion of various facilities such as hot spring pools with different temperature options. The high cost-performance ratio and the spacious, well-maintained rooms further contribute to a soothing stay.
However, visitors note several areas for enhancement. The spa facilities are often described as old and in need of renovation with occasional mechanical malfunctions and a slightly off-putting chlorine odor. The absence of secure storage and shower rooms adds inconvenience. Additionally, the water in the spa pools, only reaching up to 40 degrees, sometimes leaves guests wanting a warmer experience and the spa’s opening hours are relatively short.
Despite these drawbacks, the relaxed ambiance and the variety of available hot spring facilities make the spa a pleasant spot to unwind. The breakfast offerings and other hotel amenities, such as swimming pools and coin-operated laundry machines, round out the stay, making it a generally satisfying choice for those seeking relaxation, especially for families.
The reviews of 'Naruwan Galaxy Place' provide varied insights about the parking conditions at the hotel. Many guests highlight that parking is generally convenient, especially with the option to park on the roadside near the hotel. There are some open-air parking facilities and the parking lot behind the hotel offers sufficient space for many vehicles. Some reviews mention easy parking availability and praise the convenience, particularly for those who park on either side of the road.
However, several reviews also bring attention to significant concerns regarding the limited number of parking spaces, both in the outdoor and underground areas. The basement parking, in particular, has very few available spots with some saying it only hosts about twenty spaces and others noting it offers just three spots. This often leads to guests needing to park on the streets nearby. The hotel parking facilities are sometimes described as cluttered or under renovation and there are remarks that the parking lot's layout is not well-planned, making it challenging for certain vehicles to navigate.
The lack of motorcycle parking further complicates the situation with some guests mentioning the need for outdoor motorcycle parking. When it rains, parking becomes slightly inconvenient due to the reliance on outdoor spaces. Additionally, some reviews suggest that parking management could be improved, pointing to unclear signage and insufficient planning of traffic flow.
Despite these challenges, the availability of on-street parking provides a workaround for many guests, who still find it easy to find parking spaces nearby the hotel. Overall, while parking at Naruwan Galaxy Place can be convenient, it clearly requires some improvements to manage and expand its parking capacity effectively.
Naruwan Galaxy Place is a highly recommended destination for families, especially those with children. The hotel offers a variety of kid-friendly activities and amenities that ensure an enjoyable stay for the whole family. Guests have praised the children's playroom, the availability of Children's Day gifts and small souvenirs that delighted the young ones. The children's play area is notably engaging, allowing kids to play for extended periods, while the pool and family-friendly spa provide a fun time in the water.
The rooms are spacious and comfortable with ample space for a family of four, including necessary baby supplies such as cribs and toiletries. The hotel's thoughtful touches, like birthday cakes and small gifts for kids, add a special touch to family trips. The breakfast, described as simple yet delicious, caters well to both adults and children with options that the whole family can enjoy.
Parents appreciate the friendly and accommodating staff, who are always ready to assist with any family-specific needs, such as providing baby formula or an additional shower chair for guests with mobility issues. The hotel's amenities and activities cater well to family leisure trips, offering great value for money.
Overall, Naruwan Galaxy Place comes highly recommended for its family-friendly environment, spacious rooms and a plethora of activities and facilities designed to keep both children and adults entertained and satisfied during their stay.
Naruwan Galaxy Place stands out as a commendable choice for business travelers due to its high value and reasonable pricing. The accommodation offers business-type rooms equipped with ample charging ports and complete facilities, which cater well to work-related needs. The hotel's business-friendly environment includes features such as a leisure game area that caters to both children and adults, making it suitable for those who may have families accompanying them on business trips.
However, there are aspects that could be improved. The cleanliness in some areas of the hotel, such as the corners of rooms and certain common areas, can be overlooked at times. Additionally, the front desk services have received mixed reviews with some describing it as slightly rigid and cold. Enhancements in customer service and increasing staff could elevate the overall experience.
The lack of functional amenities like the hotel TV and the paid shuttle service might also be points of concern for some. Despite these drawbacks, the high-class amenities such as charging parking spaces contribute to a satisfactory business stay experience. Many reviews pointed out the hotel's quick online communication and flexibility with booking changes, which are advantageous for business travelers.
While the hotel might not be ideal for leisure travel, its strong focus on business amenities and the ability to handle reservation adjustments efficiently make it a top choice for business trips in Taitung.
Location Show Map
Location
However, the hotel's distance from downtown Taitung is noted by many visitors. It generally takes about 10 to 20 minutes to drive to the city center, which might be less convenient for those without personal transportation. Public transportation users can request hotel-arranged transport from the local train station. The daytime tranquility does come with trade-offs, such as limited nearby dining and shopping options and the area can be dimly lit at night with sparse roadside services.
Parking is highlighted as convenient, though it can sometimes involve navigating through darker roads. The hotel surroundings are generally peaceful and quiet, offering a stark contrast to city noise and the nearby Beinan Cultural Park is an added advantage for cultural enthusiasts.
Overall with its clean and comfortable accommodations, Naruwan Galaxy Place is a good option for those seeking a restful getaway, though future guests should be prepared for its remote location and possibly arrange for their own transportation.
Breakfast
Guests also commend the quick replenishment of food and the friendly service staff, contributing to a pleasant dining experience. The late-night snacks, such as rice porridge and lemon jelly, are an added bonus that many guests enjoy. The breakfast service's inclusion in the room rate is an appreciated convenience.
However, not all reviews are glowing. Some guests find the breakfast menu repetitive, especially those staying for multiple days with limited variety day-to-day. Others point out the presence of flies and a need for better cleanliness, which detracts from the overall experience. The quality of some ingredients has also been criticized as not fresh enough.
In recent times, due to pandemic-related adjustments, breakfast is sometimes served in takeaway boxes with mixed opinions on the portions and quality of these boxed meals. While some find them generous and delicious, others feel the offerings lack variety and quality.
Despite these drawbacks, many reviewers conclude that the breakfast at Naruwan Galaxy Place is generally satisfying and an enjoyable part of their stay with ample choices to start the day.
Dinner
However, dinner choices are notably limited and there is criticism regarding the variety of available food in the surrounding area with guests needing to drive out if they wish to purchase other meal options. The breakfast service at the hotel garners a mixed response; it offers a variety of Western and Chinese dishes and is generally considered rich and delicious, yet issues like broken coffee machines and lack of specific options like omelettes have been mentioned.
Service is generally appreciated for being friendly and noticeably better than elsewhere, though there are isolated mentions of unhelpful staff. Despite the rich breakfast variety and late-night snacks, the restaurant's hygiene and presence of flies have been noted as areas needing improvement. The dining environment, while said to be good, suffers from crowding due to high demand during meal times.
Overall, while the hotel excels in providing late-night snacks and a hearty breakfast, its limited dinner options and necessity to venture out for more variety can be inconvenient for guests.
Rooms
Many reviews commend the tidiness and brightness of the rooms, emphasizing that they are pleasant spaces to relax in. The hotel also seems well-prepared with its room facilities, making it convenient and accommodating for guests. Various positive mentions highlight the completeness of room amenities, thoughtful additions like USB ports and pleasant extras such as free pineapple cakes and local drinks.
However, there are occasional negatives that future guests should be aware of. Issues with cleanliness are sporadically mentioned, particularly concerning mildew in bathrooms, dusty areas and sometimes old or damaged floorings. The soundproofing is another recurrent concern with several guests noting that noise from adjacent rooms can be disruptive. Some rooms also have unusual bathroom layouts that might not suit everyone's preferences.
On the whole, Naruwan Galaxy Place is recommended for its spacious, clean and comfortable accommodations, which are suitable for families and solo travelers alike. The serene mountain views and thoughtful in-room amenities are consistent highlights, creating a restful and enjoyable environment despite the few areas needing improvement.
Beds
However, there are occasional mentions of the pillows being too soft or too low for some guests' preferences. Another point of contention is the bed's size with some guests finding the standard beds smaller than they would like, especially those used to queen-size beds at home.
Despite a few minor issues, such as the bed being a bit shaky or softness not suiting everyone, the general consensus leans towards a satisfactory sleeping arrangement. The clean and spacious double and twin rooms further enhance the experience, making Naruwan Galaxy Place a commendable option for travelers prioritizing a good night's rest.
Cleanliness
However, there are notable areas where the hotel falls short. Some guests report issues with bathroom cleanliness, mentioning mold and dust accumulation. Inconsistent cleaning standards are evident with some reviewers finding remnants from previous guests like used slippers, cookies and even dental floss. The need for more meticulous housekeeping is a recurring theme with many suggesting improvements are necessary, especially in smaller details and less visible areas like under beds and on window sills.
Despite these issues, the overall comfort and cleanliness level is considered acceptable by many with the friendly and responsive staff acting as a positive highlight. While issues like poor sound insulation, mild odors and occasional sightings of insects were noted, the hotel’s modern, clean atmosphere and proper hygiene practices generally leave a favorable impression on guests. The hotel’s environment, including its spa and swimming pool, is appreciated, though some specific facilities might need better upkeep.
In summary, Naruwan Galaxy Place offers a clean and comfortable stay with excellent maintenance in many areas, but improvements in detailed cleaning practices would enhance the guest experience significantly.
Staff
However, not all feedback was uniformly positive. A few reviews pointed out instances where the reception staff appeared less friendly or unsmiling. Despite these occasional criticisms, the overall impression is that the staff at Naruwan Galaxy Place are dedicated to providing excellent service, contributing to a comfortable and enjoyable stay for their guests.
Wi-Fi
Spa
However, visitors note several areas for enhancement. The spa facilities are often described as old and in need of renovation with occasional mechanical malfunctions and a slightly off-putting chlorine odor. The absence of secure storage and shower rooms adds inconvenience. Additionally, the water in the spa pools, only reaching up to 40 degrees, sometimes leaves guests wanting a warmer experience and the spa’s opening hours are relatively short.
Despite these drawbacks, the relaxed ambiance and the variety of available hot spring facilities make the spa a pleasant spot to unwind. The breakfast offerings and other hotel amenities, such as swimming pools and coin-operated laundry machines, round out the stay, making it a generally satisfying choice for those seeking relaxation, especially for families.
Parking
However, several reviews also bring attention to significant concerns regarding the limited number of parking spaces, both in the outdoor and underground areas. The basement parking, in particular, has very few available spots with some saying it only hosts about twenty spaces and others noting it offers just three spots. This often leads to guests needing to park on the streets nearby. The hotel parking facilities are sometimes described as cluttered or under renovation and there are remarks that the parking lot's layout is not well-planned, making it challenging for certain vehicles to navigate.
The lack of motorcycle parking further complicates the situation with some guests mentioning the need for outdoor motorcycle parking. When it rains, parking becomes slightly inconvenient due to the reliance on outdoor spaces. Additionally, some reviews suggest that parking management could be improved, pointing to unclear signage and insufficient planning of traffic flow.
Despite these challenges, the availability of on-street parking provides a workaround for many guests, who still find it easy to find parking spaces nearby the hotel. Overall, while parking at Naruwan Galaxy Place can be convenient, it clearly requires some improvements to manage and expand its parking capacity effectively.
Family
The rooms are spacious and comfortable with ample space for a family of four, including necessary baby supplies such as cribs and toiletries. The hotel's thoughtful touches, like birthday cakes and small gifts for kids, add a special touch to family trips. The breakfast, described as simple yet delicious, caters well to both adults and children with options that the whole family can enjoy.
Parents appreciate the friendly and accommodating staff, who are always ready to assist with any family-specific needs, such as providing baby formula or an additional shower chair for guests with mobility issues. The hotel's amenities and activities cater well to family leisure trips, offering great value for money.
Overall, Naruwan Galaxy Place comes highly recommended for its family-friendly environment, spacious rooms and a plethora of activities and facilities designed to keep both children and adults entertained and satisfied during their stay.
Business
However, there are aspects that could be improved. The cleanliness in some areas of the hotel, such as the corners of rooms and certain common areas, can be overlooked at times. Additionally, the front desk services have received mixed reviews with some describing it as slightly rigid and cold. Enhancements in customer service and increasing staff could elevate the overall experience.
The lack of functional amenities like the hotel TV and the paid shuttle service might also be points of concern for some. Despite these drawbacks, the high-class amenities such as charging parking spaces contribute to a satisfactory business stay experience. Many reviews pointed out the hotel's quick online communication and flexibility with booking changes, which are advantageous for business travelers.
While the hotel might not be ideal for leisure travel, its strong focus on business amenities and the ability to handle reservation adjustments efficiently make it a top choice for business trips in Taitung.
No, Naruwan Galaxy Place doesn't have any pool.
Yes, a spa is available at Naruwan Galaxy Place.
No, Naruwan Galaxy Place doesn't allow dogs.
Yes, parking facilities are available at Naruwan Galaxy Place.
No, Naruwan Galaxy Place doesn't have a gym.
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