Tampico22.29502800,
-97.87605500,
Avenida Hidalgo 6814, Colonia Arenal(Show on Map)
7.4
Good
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1 room2 guests1 room, 2 guests
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Summary of reviewsGrand Royal Tampico stands out for its convenient location, especially for travelers seeking proximity to the airport and local amenities such as shops and dining options. The central positioning, ample parking, and spacious accommodations cater well to diverse travel needs. Guests appreciate the spacious and clean rooms, with some featuring delightful private balconies. Despite some minor signs of aging, the hotel's commitment to maintaining a clean and comfortable environment is noticeable and largely appreciated.
Guests frequently commend the friendliness and attentiveness of the hotel staff, highlighting excellent customer service and a welcoming atmosphere. While there are isolated instances of less satisfactory service, particularly during busy mealtimes, the overall dedication of the staff shines through positively.
The dining experience receives mixed reviews, with many guests enjoying the tasty and reasonably priced food, though service can be slow during peak hours. Breakfast offerings, while featuring excellent coffee, leave room for improvement in terms of variety and quality. The Wi-Fi and pool also share a mixed reception, with some guests praising their functionality and aesthetic appeal, respectively, while others note areas needing enhancement.
Despite some challenges with bedding and parking facility accessibility, Grand Royal Tampico provides a valuable, affordable, and welcoming experience for those visiting the region. The combined efforts of staff and strategic amenities make for a generally pleasant stay, with opportunities for enhancements in certain areas for an even better guest experience. Show more
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Categories
Family Friendly Hotel
This hotel offers refreshing outdoor pools for all ages. It is a popular choice among guests booking family hotels in Tampico.
Hotel with Swimming Pool
This modern hotel offers an outdoor pool, providing a refreshing experience for guests. Its spacious rooms and convenient location near Tampico Airport add to its appeal.
Children's Pool Outdoor Pool
Business Hotel
This hotel can accommodate up to 500 people in its largest meeting room. It offers business services, making it suitable for events.
Hotel with Parking
Grand Royal Tampico is listed as a hotel with parking. It is also noted for being located close to the airport with parking facilities.
Accessible Hotel
The Grand Royal Tampico provides rooms and facilities for disabled guests, along with wheelchair access. The hotel is equipped with an elevator with a 31-inch wide door and a front entrance ramp to ensure easier entry and navigation.
3-Star Hotel
Featuring an outdoor pool and comfortable rooms with free Wi-Fi, this hotel offers a pleasant stay for a reasonable price. It's conveniently located near Tampico Airport.
Hotel with Outdoor Pool
This hotel has refreshing outdoor pools suitable for all ages. It provides a relaxing environment for guests looking to enjoy a swim.
Hotel with Gym
Hotel with Children's Pool
Room Types
Standard Double RoomRoom with two double beds, free wifi, air conditioning, TV with satellite channels and telephone.
Deluxe King RoomThis air-conditioned double room includes a flat-screen TV with satellite channels, a private bathroom as well as a balcony. The unit offers 1 bed.
Triple RoomThe spacious triple room features air conditioning, as well as a private bathroom boasting a shower. This triple room provides a flat-screen TV with satellite channels. The unit has 3 beds.
Standard ApartmentThis spacious apartment comes with 1 living room, 1 separate bedroom and 2 bathrooms with a shower and free toiletries. The apartment's kitchen, which has kitchenware and a microwave, is available for cooking and storing food. Boasting a balcony, this apartment also features air conditioning, a minibar and a flat-screen TV with satellite channels. The unit has 1 bed.
Superior ApartmentThis spacious apartment includes 1 living room, 1 separate bedroom and 2 bathrooms with a shower and free toiletries. The apartment's kitchen, which has kitchenware and a microwave, is available for cooking and storing food. Boasting a balcony, this apartment also offers air conditioning, a minibar and a flat-screen TV with satellite channels. The unit has 2 beds.
Guest Reviews
7.4
Good
Location
The Grand Royal Tampico is notably well-situated, making it a considerable choice for travelers prioritizing accessibility and convenience. It is particularly advantageous for those needing proximity to the airport, as it is just a stone's throw away, with many guests remarking on this feature. Additionally, the hotel is close to a variety of shops, shopping centers, and regional dining options, making it easy for guests to access essential amenities and enjoy the local cuisine. This central positioning ensures that important destinations, including the beach, are within a moderate drive, while many points of interest are within walking distance. The location is further complemented by ample parking facilities, which enhances its functionality for those traveling by car. Despite one or two mentions of less reassuring surroundings upon exiting the parking area, the area's safety is generally deemed satisfactory. The hotel combines this strategic locale with spacious rooms and well-maintained amenities, including a large pool and children's wading pool, catering to diverse travel needs.
Breakfast
Grand Royal Tampico offers a continental breakfast that elicits a mix of opinions from guests. The standout feature is the excellent coffee, consistently praised for its quality. However, the breakfast offerings often fall short for many, with numerous guests noting its simplicity. It typically includes toast, fruit, and coffee, sometimes accompanied by juice. While some found the breakfast to be satisfactory, describing it as "quite good" and "just right" in portion, many others feel that it lacks variety and substance, with calls for more extensive options such as omelets or scrambled eggs.
Several guests recollect previous experiences where the breakfast was more complete and flavorful, suggesting a decline in the quality over time. The minimal selection has led to dissatisfaction among some guests, who find it insufficient and lacking in flavor, variety, and protein. Service at breakfast can also be challenging due to understaffing, adding a layer of stress to the morning routine.
Yet, even amidst these criticisms, some guests appreciate the kindness of the staff and manage to enjoy the basic yet pleasant offerings. Overall, the breakfast at Grand Royal Tampico is viewed as an area with room for improvement, with guests hoping for a more substantial and varied start to their day.
Dinner
Grand Royal Tampico offers a dining experience that receives mixed feedback from guests. Many reviewers highlight the restaurant's excellent and delicious food, noting that it is both tasty and reasonably priced in some instances. However, there are also comments about the high cost of some menu items, which contrasts with the idea of reasonable pricing. In terms of service, there seems to be a general consensus that the restaurant suffers during peak hours due to a shortage of staff, resulting in slow service. While alternative dining options in the area appear to be limited, the restaurant's flavorful offerings still appeal to many guests. However, sentiments about the taste vary, with some reviewers expressing dissatisfaction.
Rooms
The Grand Royal Tampico offers guests notably spacious accommodations that stand out for their size, providing ample room to relax and unwind. Many visitors appreciate the clean and fresh environment of the rooms, ensuring comfort during their stay despite the proximity to bustling areas like the avenue and the airport. Several guests describe the rooms as beautiful and comfortable, highlighting the peaceful setting and, in some cases, delightful features like a private balcony with courtyard views. A few rooms are apartment-style, further enhancing the sense of space and providing additional comfort for guests.
However, the hotel exhibits signs of aging across its facilities, with some aspects in need of renovation and modernization. While clean, certain rooms show wear, and old furniture affects the overall impression. The beds, though comfortable for some, have been rated as small and uncomfortable by others, and quirky issues with amenities occasionally arise, such as noisy air conditioning and malfunctioning TVs. Instances of dampness and outdated bathrooms are noted, indicating areas where the hotel could improve to optimize guest experiences. Despite these drawbacks, the large and clean rooms remain a standout feature at Grand Royal Tampico, ensuring that guests can enjoy a comfortable and spacious stay.
Beds
Grand Royal Tampico offers guests a mixed experience when it comes to the bedding provided in their rooms. Many visitors appreciate the comfort, indicating that the beds are generally satisfactory. Some describe the mattresses as comfortable, finding the beds adequately clean and well-maintained. However, other guests have noted that while the mattresses were mostly fine, there are instances where the beds were hard and the linens caused discomfort.
Pillows appear to be a recurring concern, often described as hard and uncomfortable, potentially affecting overall rest quality for some. The hotel's linens and towels also have room for improvement, with some guests commenting on their age and condition. The beds are described as spacious and, despite certain areas where the bedding could improve, the hotel's convenient location is an advantage. The overall comfort in the hotel adds a positive note to the stay, with opportunities for enhancements in bedding components for an even better guest experience.
Cleanliness
The Grand Royal Tampico receives mixed reviews concerning cleanliness, though many guests appreciate its reasonably clean environment. Numerous visitors commend the hotel for its overall cleanliness, noting clean and comfortable facilities and praising the friendly service from the staff. Some particularly highlight the spacious and tidy rooms, as well as the ample size of the beds. The hotel's convenient location, with nearby food options, is another favorable aspect.
However, some guests express dissatisfaction with certain areas, reporting that the cleanliness can be superficial. Issues cited include unclean pools, dirty tap water, and neglected hallways littered with trash. Some rooms and communal areas are described as needing more thorough cleaning and maintenance, with outdated facilities and a lack of proper guidance to rooms causing frustration. Despite these concerns, the effort to maintain a generally clean environment and the friendly staff contribute positively to many guests' experiences.
Staff
At Grand Royal Tampico, the overall experience with the hotel staff is remarkably positive, highlighted by many guests who praise their friendliness and attentiveness. The service from the hotel team is often described as excellent, providing wonderful customer care and exceptional treatment. The reception staff, in particular, are acknowledged for their kind attention and helpful attitude, with many guests appreciating their welcoming demeanor upon arrival.
The cleaning and restaurant staff also receive commendations for their friendly nature, contributing to a pleasant dining and accommodation experience. Despite some criticisms directed at the reception team, where guests noted instances of unmotivated service and unhelpfulness regarding luggage assistance, the overall tone of reviews suggests that such experiences are exceptions rather than the norm.
While there are some mentions of poor service, particularly during breakfast, and issues like temporarily unavailable facilities, the consistent acclaim for the staff’s friendliness and extraordinary attention emphasizes the commitment of many employees to ensuring a comfortable stay. The hotel's strength lies in its dedicated staff, who routinely provide attentive and accommodating service to their guests.
Wi-Fi
Grand Royal Tampico is a well-regarded establishment that seems to receive consistently positive feedback in various areas, except for its Wi-Fi service. Guests have commented that while the Wi-Fi does work, it often fails to provide a strong and stable connection, with some experiencing particularly weak signals in certain rooms like room 301. The internet service has been described as slow, with some guests suggesting alternative solutions like Starlink for a better experience. While there may be limited dining options nearby, guests appreciate the overall offering of the hotel; however, improving the Wi-Fi could significantly enhance the overall guest experience.
Pool
The pool at Grand Royal Tampico receives mixed feedback from guests, with several positive remarks highlighting its aesthetic appeal and overall quality. It's described as nice, beautiful, and part of very good facilities alongside the breakfast. Many guests appreciate the clean and well-maintained condition that some have experienced, noting the pool's cleanliness and its inviting nature. However, there are noticeable concerns about periods of inadequate maintenance, with some visitors encountering dirty, murky, and cloudy water that detracted from their experience. While the view and setting of the pool are often praised, there is a call for more consistent upkeep, with some suggesting additional staff to ensure regular cleaning and guidance, which would enhance its appeal and usability throughout different weather conditions.
Parking
The parking situation at Grand Royal Tampico receives mixed reviews from guests. On the positive side, it is frequently noted that the hotel offers a spacious parking lot with a very good number of spots available for vehicles, making it functional and adequate for visitors' needs. Its proximity to the airport and shopping centers is also highlighted as a benefit, offering convenience to travelers. However, there are areas that demand attention. Guests repeatedly mention cleanliness issues, describing the area as neglected, with a musty odor and instances where it smells like drainage. The parking lot is also described as dark, adding to the unsanitary conditions. Accessibility seems to be problematic due to the lack of an elevator from the parking area to the lobby, further complicated by occasional elevator outages. While the basement parking occasionally reaches full capacity, causing guests to park farther from the entrance, the hotel appears to have made some strides in improving lighting and cleanliness, though the general consensus suggests there remains significant room for improvement.
3 Star
Grand Royal Tampico offers guests an affordable option with a convenient location near the airport, making it suitable for a short stopover. Visitors commend the hotel for providing good value for money, highlighting the reasonable price-room relationship. The facilities are described as good and quiet, contributing to a pleasant stay. While opinions on pricing vary, overall, the hotel serves its purpose effectively, providing a comfortable and satisfactory experience for travelers seeking economical accommodations.
Yes, Grand Royal Tampico has pool(s) that belong to one or more of the following categories: Children's Pool, Outdoor Pool.
No, a spa isn't available at Grand Royal Tampico.
No, Grand Royal Tampico doesn't allow dogs.
Yes, parking facilities are available at Grand Royal Tampico.