Citadines Connect Airport Jakarta

Tangerang -6.11844800, 106.68859900 , Jl. Husein Sastranegara No. 9 Cengkareng (Show on Map)
7.8
Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsCitadines Connect Airport Jakarta is highly regarded for its strategic location and exceptional convenience, particularly for travelers with layovers or those seeking proximity to Soekarno-Hatta International Airport. The hotel's short distance from the airport, coupled with a complimentary shuttle service, ensures easy access and hassle-free transitions, making it an ideal choice for short stays focused on convenient airport access.

Guests consistently praise the hotel for its cleanliness and comfort, with spacious rooms that are well-equipped and meticulously maintained. The comfortable beds and modern facilities, such as multiple plug sockets, further enhance the accommodation experience, providing all necessary amenities for a pleasant stopover. The hotel’s facilities and the warm, welcoming atmosphere from the friendly and attentive staff contribute to a satisfying stay. The team’s exceptional service, including efficient and quick responses at reception, is frequently highlighted, enriching the guest experience with their helpfulness and polite demeanor.

The breakfast offerings receive positive feedback, especially for the wide selection and the quality of Indonesian cuisine. The abundant and flavorful morning meals are a great start to the day, although there is some desire for a better variety of Western breakfast options.

While there are occasional mentions of areas needing improvement, such as room air conditioning and certain cleanliness aspects, the overall feedback remains favorable. Most visitors find the experience at Citadines Connect Airport Jakarta enjoyable and practical, with the comfort of the beds frequently emphasized. The hotel effectively caters to the needs of transit passengers, offering a clean and comfortable stay with a high level of service, making it a compelling option for travelers passing through Jakarta.
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Categories
Hotel with Spa
This hotel includes a spa and wellness center. It provides spa facilities and services for guests seeking relaxation and rejuvenation.

Business Hotel
Provides essential amenities and services for business travelers needing airport access. Offers comfortable accommodations.

Accessible Hotel
This hotel is equipped with an elevator and offers a complimentary airport shuttle service, aiding accessibility for guests traveling to and from the airport.

Hotel with Gym
This hotel provides a fitness center for its guests. It is located near Soekarno-Hatta International Airport.

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Cheap Hotel

3-Star Hotel

Room Types
Deluxe Queen The unit offers 1 bed.

Deluxe Twin The unit has 2 beds.

Executive The unit has 1 bed.

Premier Suite The unit offers 2 beds.

Guest Reviews
7.8
Good
Location
Citadines Connect Airport Jakarta is often lauded for its exceptional convenience and strategic location, making it a prime choice for travelers with layovers or those eager to stay close to the airport. Situated just steps away, the hotel's proximity to the Soekarno-Hatta International Airport is frequently highlighted, ensuring easy access and minimizing the stress of hurried departures. Guests appreciate the complimentary shuttle service, which enhances the seamless connectivity between the hotel and the airport, allowing for hassle-free transitions.

Though the hotel is ideally positioned for airport access, it excels in providing a clean and comfortable stay, coupled with friendly and attentive service. The rooms are praised for their cleanliness and comfort, offering all the necessary amenities for a pleasant overnight stay. Delicious breakfasts and good quality Wi-Fi further contribute to a satisfying experience for guests.

While the location is optimal for transit passengers, some guests noted a lack of nearby attractions or activities, which makes the hotel particularly suitable for short stays or those prioritizing convenient airport access. Overall, Citadines Connect Airport Jakarta caters effectively to travelers seeking a practical and pleasant stay close to one of the busiest airports in the region.

Breakfast
Citadines Connect Airport Jakarta offers a breakfast experience that generally receives positive feedback from guests. The morning meals are noted for their wide selection, with an emphasis on tasty and abundant Indonesian cuisine, catering well to local flavors and preferences. The breakfast buffet is praised for being well-organized, providing a complete and delicious start to the day. Guests particularly appreciate the availability and quality of the Indonesian breakfast offerings, which are abundant and flavorful.

Despite these highlights, some guests have pointed out areas for improvement. The variety of Western breakfast options has room for enhancement, as noted by guests who prefer a more international selection. Additionally, the speed of replenishing the buffet and attending service stations could be better, ensuring that all items are fresh and readily available. While the coffee and some aspects of the breakfast selection did not meet the expectations of a segment of visitors, many found the overall breakfast experience to be enjoyable and satisfying. Overall, adding breakfast to your stay is considered a convenient and pleasant option for those who appreciate local Indonesian fare.

Rooms
Citadines Connect Airport Jakarta offers travelers a consistently comfortable and clean accommodation experience. Guests frequently highlight the pleasant and well-equipped rooms, noting that they are not only spacious but also meticulously maintained. The comfortable beds are a standout feature, ensuring a restful stay after a long flight. Each room provides all the necessary amenities for a short stopover, including good water pressure with a ceiling showerhead, though some rooms benefit from renovations to enhance their appeal further.

Despite some mentions of air conditioning issues, the overall impression is positive, with many guests applauding the room cleanliness and ample space. The modern facilities such as multiple plug sockets contribute to meeting guest needs, making the rooms practical and convenient. With consistently friendly staff and a welcoming atmosphere, the accommodation offers a reliable and pleasant stay for those passing through Jakarta.

Beds
Citadines Connect Airport Jakarta has successfully earned high marks for the comfort and quality of its beds according to guest reviews. Travelers consistently praise the hotel for providing very comfortable sleeping experiences, with bedding and mattresses described as super comfy. The beds and pillows offer an exceptional level of comfort, often deemed the coziest among guests' experiences. The firm yet soothing mattresses further contribute to the positive sleep experience. Clean and good quality bedding also adds to the overall satisfaction. While there's a single mention of dirty bedding, the overall sentiment focuses on the consistently good quality and comfort, ensuring restful nights for most visitors. Furthermore, the hotel enhances its appeal by offering free airport pickup and shuttle services, aiding seamless travel transitions.

Cleanliness
Citadines Connect Airport Jakarta receives mixed reviews regarding its cleanliness, but there are noteworthy positive highlights. Guests frequently mention the spacious and clean rooms, with many appreciating the freshness and neatness of the environment both inside and out. The hotel’s proximity to the airport is a significant plus, and the friendliness of the staff adds to the welcoming atmosphere. The facilities are praised as very good, providing a comfortable space for guests to relax, especially valuable after long flights. Despite these commendations, there are areas where the hotel could improve. Some guests have noted issues such as stained sheets, dirty carpets, and a bathroom that could benefit from more thorough cleaning. Concerns about dated furniture and occasional unpleasant odors also surfaced. Overall, while the hotel offers a convenient and generally pleasant stay, addressing these concerns could enhance the guest experience even further.

Staff
At Citadines Connect Airport Jakarta, guests consistently commend the hotel staff for their exceptional service. Reviewers highlight the team's friendliness and helpfulness as a standout feature, with multiple mentions of staff being attentive and ready to assist. The reception staff is noted for being efficient and offering quick responses, enhancing the overall check-in experience. The courteous demeanor extends to drivers who impress with their politeness and willingness to help. Guests appreciate the staff's cordiality and accommodating nature, often exceeding expectations in their eagerness to ensure a comfortable stay. Even when addressing specific needs, the staff remains committed to providing friendly service with smiles and a helpful attitude. Despite one mention of a shortfall in shuttle service assistance, the overarching impression is one of a dedicated team working seamlessly to enhance guest satisfaction. Overall, the combination of great value and outstanding service creates a welcoming atmosphere appreciated by guests.


No, Citadines Connect Airport Jakarta doesn't have any pool.

Yes, a spa is available at Citadines Connect Airport Jakarta.

No, Citadines Connect Airport Jakarta doesn't allow dogs.

No, parking facilities aren't available at Citadines Connect Airport Jakarta.

Yes, Citadines Connect Airport Jakarta has a gym.

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