Hotel El Djenina
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Summary of reviewsHotel El Djenina in Tangier stands out primarily for its exceptional location and the overall cleanliness of the premises. Situated near the marina and beach, the hotel offers beautiful sea views and easy access to various city attractions, including the Medina, Kasbah and bustling promenade. This central location makes it convenient for both tourists and business travelers with numerous nearby restaurants, shops and cultural sites enhancing the stay.
Cleanliness is a notable strength of Hotel El Djenina with frequently praised spotless rooms and well-maintained common areas. The cleaning staff are commended for their diligence and friendliness, ensuring a pleasant and hygienic environment for guests.
The staff at Hotel El Djenina also earn high marks for their friendliness and professionalism. Guests appreciate the helpfulness and positive demeanor of both the receptionists and housekeeping staff, contributing to a welcoming atmosphere.
Despite these positive aspects, the hotel has areas needing improvement. Guests have expressed dissatisfaction with the lack of an on-site breakfast service, often desiring this convenience despite the abundance of nearby breakfast options.
The rooms, while generally clean and comfortable, elicit mixed reviews. Newly renovated rooms with sea views are appreciated for their modern aesthetics and ambiance. However, some guests have found the older rooms to be outdated with issues such as hard mattresses, poor sound insulation and malfunctioning amenities detracting from their experience.
Moreover, the WiFi service at Hotel El Djenina is inconsistent with many guests reporting unreliable and slow connections. Parking presents another challenge, as the hotel lacks private parking, making it difficult for guests to find convenient spots, especially during peak times.
The hotel's appeal is further bolstered by its family-friendly environment and comfortable beds. However, certain practical aspects, such as shower facilities and parking, might require consideration for families traveling with children. Guests looking for a business-friendly hotel will find the location and in-room desks conducive to their needs, though service quality and pricing can sometimes fall short of expectations.
In summary, Hotel El Djenina provides a delightful stay primarily due to its prime location, high cleanliness standards and friendly staff. Nonetheless, improvements in breakfast services, room maintenance, WiFi reliability and parking facilities could significantly enhance the overall guest experience.
Cleanliness is a notable strength of Hotel El Djenina with frequently praised spotless rooms and well-maintained common areas. The cleaning staff are commended for their diligence and friendliness, ensuring a pleasant and hygienic environment for guests.
The staff at Hotel El Djenina also earn high marks for their friendliness and professionalism. Guests appreciate the helpfulness and positive demeanor of both the receptionists and housekeeping staff, contributing to a welcoming atmosphere.
Despite these positive aspects, the hotel has areas needing improvement. Guests have expressed dissatisfaction with the lack of an on-site breakfast service, often desiring this convenience despite the abundance of nearby breakfast options.
The rooms, while generally clean and comfortable, elicit mixed reviews. Newly renovated rooms with sea views are appreciated for their modern aesthetics and ambiance. However, some guests have found the older rooms to be outdated with issues such as hard mattresses, poor sound insulation and malfunctioning amenities detracting from their experience.
Moreover, the WiFi service at Hotel El Djenina is inconsistent with many guests reporting unreliable and slow connections. Parking presents another challenge, as the hotel lacks private parking, making it difficult for guests to find convenient spots, especially during peak times.
The hotel's appeal is further bolstered by its family-friendly environment and comfortable beds. However, certain practical aspects, such as shower facilities and parking, might require consideration for families traveling with children. Guests looking for a business-friendly hotel will find the location and in-room desks conducive to their needs, though service quality and pricing can sometimes fall short of expectations.
In summary, Hotel El Djenina provides a delightful stay primarily due to its prime location, high cleanliness standards and friendly staff. Nonetheless, improvements in breakfast services, room maintenance, WiFi reliability and parking facilities could significantly enhance the overall guest experience.
Hotel near The Beach
Family Friendly Hotel
About Hotel El Djenina
License: 90000HT0481
Guest Reviews
Location
Guests appreciate the hotel's proximity to the port, making it a convenient choice for those arriving or departing by ferry. The strategic location also connects easily to the Corniche and other major tourist spots, ensuring that everything people want to see or do is within comfortable walking distance.
The hotel's cleanliness and the friendliness of the staff frequently receive positive mentions, adding to the overall pleasant experience. Hotel El Djenina’s ideal placement combines the charm of Tangier’s historic old town with the amenities of its modern coastal areas, creating a perfect base for visitors looking to immerse themselves in the city’s rich culture and scenic beauty.
Breakfast
Rooms
Despite the satisfying aspects, guests have noted some drawbacks. A common critique is the noise, especially in rooms facing the street or near the seaside, which can disrupt a peaceful stay. Additionally, while newer rooms are praised, older rooms are often labeled outdated with basic furniture and facilities. Several reviews point out issues like hard mattresses, poor sound insulation and small room size contributing to a less than optimal experience.
Other inconveniences include malfunctioning air conditioning, old or uncomfortable showers and occasional deficits in room amenities such as fridges, bins or functional TVs. The disparity between room photos online and reality, as well as some rooms not being entirely ready or properly maintained, also generated dissatisfaction.
Yet, for many, the positives such as cleanliness, comfort, friendly room service and the rooms’ good value for money outweighed the negatives. For those fortunate to stay in one of the newly refurbished or sea view rooms, the experience was markedly better and recommended.
Beds
However, not all feedback was favorable. Some guests mentioned the absence of bed sheets and bed runners and a few found the mattresses hard, needing improvement. There were also reports of separate beds for couples and double beds being too small, as well as instances where the mattresses contributed to a less-than-ideal sleeping experience. Noise was an issue for beds situated by windows, affecting sleep quality for some.
Overall, while there are areas that could be improved, many guests were able to enjoy a comfortable night's sleep in Hotel El Djenina.
Cleanliness
Guests also appreciate the cleanliness of the bed linens and towels, although there are occasional comments about stained towels and outdated bathroom fixtures. Despite these minor issues, the overall sentiment strongly favors the immaculate condition of the hotel.
Additionally, the cleaning staff receive praise for their friendly and diligent service. Housekeeping's regular efforts result in rooms that are consistently tidy, sanitized and inviting. The hotel's cleanliness, combined with its convenient location and accommodating staff, creates a pleasant and comfortable stay for most visitors.
Staff
Guests frequently mention the staff's charm, politeness and readiness to assist with any needs, creating an environment that feels safe, convenient and well-maintained. The team's positive demeanor is often referred to as superb with employees being described as warm, understanding and consistently attentive.
However, it is noted that there have been occasional instances of unfriendliness and lack of organization among the staff. Some guests reported experiences with uncooperative behavior and a lack of helpfulness from certain receptionists, which detracts from the otherwise positive service reported by the majority.
Overall, the staff at Hotel El Djenina is celebrated for their friendliness, professionalism and dedication to providing excellent service, significantly enhancing the guest experience despite a few isolated concerns.
Wi-Fi
Beach
The hotel's beachfront and corniche location adds to its appeal, offering picturesque views of both the marina and the sea, perfect for travelers looking to soak in the coastal scenery. Situated along the main road of the beach and the promenade, it also provides convenient access to the old medina and the city center, enabling guests to explore local attractions with ease.
Overall, the strong emphasis on the hotel's proximity to the beach, combined with its scenic views and accessibility to key points of interest, underscores its reputation as a top pick for a beachside stay.
Parking
Family
Business
The meeting rooms are adequate for conferences and business meetings and the in-room desks coupled with very good WiFi facilitate productive work sessions. Speedy check-in and check-out processes further enhance the convenience for busy travelers.
However, it's important to note some discrepancies in service quality and pricing. Some guests reported that the rooms and services do not align with the cost and there were instances where staff were unhelpful, particularly with booking issues. Overall, while the business facilities and location are commendable, potential guests should manage their expectations regarding service consistency.
No, Hotel El Djenina doesn't have any pool.
No, a spa isn't available at Hotel El Djenina.
No, Hotel El Djenina doesn't allow dogs.
No, parking facilities aren't available at Hotel El Djenina.
No, Hotel El Djenina doesn't have a gym.
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