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Summary of reviewsThe Medina Hostel in Tangier boasts an exceptional location in the heart of the old medina, granting easy access to major attractions like the Grand and Petit Socco, the Kasbah and the port. Guests particularly enjoy the stunning views from the terrace, though navigating the intricate alleys can initially be challenging. Despite some concerns about safety in the narrow, dark paths at night, the centrality and immersion in local culture make it a favorable option for tourists.
Breakfast at the hostel is generally well-received with guests appreciating the inclusion of Moroccan staples like pastries, crepes and coffee, served fresh on a terrace with picturesque views. While some suggest greater variety and improvements in portions and timing, the friendly and attentive staff contribute positively to the breakfast experience, making it a delightful start to the day.
Room experiences at The Medina Hostel vary. Many guests find the private rooms to be clean, spacious and comfortable, yet there are reports of cleanliness issues in both private and shared accommodations, including mustiness, dampness and occasional stained bedding. Despite these concerns, the rooms are often considered good value with a quiet and comfortable ambiance highlighted by the pleasant terrace.
Cleanliness reviews are mixed with some guests complementing the daily cleaning and tidy common areas, while others report significant issues such as mold, musty smells and insufficient bathroom maintenance. These mixed experiences indicate a need for focused improvement in hygiene.
The staff at The Medina Hostel are profusely praised for their friendliness, helpfulness and attentive service. Receptionists often go above and beyond in assisting with luggage, directions and taxi arrangements. The welcoming atmosphere fostered by the staff enhances the overall guest experience, earning high satisfaction marks.
WiFi at the hostel receives mixed feedback. While some areas like the reception offer a fast and stable connection, many guests encounter problems with the signal not reaching the rooms, particularly on higher floors. This sporadic connectivity primarily confines reliable internet access to common areas.
The beds also garner varied reviews. Some guests report comfortable and clean sleeping arrangements, particularly in private rooms. However, there are significant complaints about thin, old and uncomfortable mattresses, especially in shared dormitories, indicating a need for better quality beds and bedding.
Accessibility at the hostel is decent, though parking and direct taxi access can be challenging due to the bustling medina. The lack of an elevator can make it cumbersome to navigate with heavy luggage, but the hostel's central location remains a major advantage, ideal for exploring the medina and soaking in the local culture.
Overall, The Medina Hostel offers a great central location with friendly staff, reasonable room options and picturesque views, making it a compelling choice for travelers seeking to delve into the essence of Tangier's old medina. Improvements in cleanliness, bed quality and WiFi connectivity would significantly enhance the overall guest experience. Show more
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Cheap Hostel
The Medina Hostel offers budget accommodation in a central location. Its proximity to local attractions makes it a practical choice for budget-conscious travelers.
Room Types
Double RoomThe double room features a tiled floor, as well as a private bathroom boasting a walk-in shower. The unit has 1 bed.
Bed in 4-Bed Mixed Dormitory RoomRooms are 14 square metres.
Bed in 4-Bed Mixed Dormitory RoomRooms are 14 square metres.
Bed in 6-Bed Mixed Dormitory RoomRooms are 24 square metres.
Bed in 6-Bed Female Dormitory RoomRooms are 24 square metres.
Bed in 8-Bed Dormitory RoomRooms are 18 square metres.
Guest Reviews
7.3
Good
Location
The Medina Hostel in Tangier enjoys an unbeatable location right in the heart of the old medina, steeped in the vibrant essence of the city. This prime spot places visitors within easy reach of prominent attractions such as the Grand and Petit Socco, the Kasbah and the port, making it exceptionally convenient for tourists eager to explore the bustling streets and historical landmarks. The views from the terrace are particularly noteworthy, offering stunning vistas of the medina.
Despite the myriad praises regarding its central position, the hostel's location within the maze-like alleys of the medina can be challenging to navigate for first-time visitors. Many pointed out the difficulty in finding the hostel without assistance, though the abundance of signs around the area significantly aids in guiding guests. Once familiar with the layout, guests will find the hostel's proximity to amenities and points of interest to be highly advantageous.
While the hostel’s placement deep inside the medina offers an authentic experience, some guests felt uneasy navigating the narrow, dark alleys at night, emphasizing the need for caution after dark. That said, the accessibility and centrality largely outweigh these concerns with many applauding the hostel as a well-located and great value option for travelers looking to immerse themselves fully in the medina of Tangier.
Breakfast
The Medina Hostel offers a breakfast experience with mixed reviews, though it generally leans towards the positive. Many guests appreciated that breakfast is included in the price, highlighting the simplicity and freshness of the meals served. The typical breakfast consists of Moroccan staples like pastries, crepes and coffee, often described as delicious and filling. The terrace, where breakfast is served, is frequently praised for its beautiful views over the port and medina, adding an extra charm to the morning meal.
However, there are some areas for improvement. A few guests found the breakfast to be too basic or repetitive with suggestions to add more variety, including fruits, cheese or meat. Some noted that the portions were somewhat small or scarce and there were occasional complaints about the timing with breakfast often starting late or being served too early to accommodate early departures. Hygiene and food quality were also cited as areas needing attention by a few reviewers.
Despite these concerns, the friendliness and attentiveness of the staff during breakfast time received positive mentions, enhancing the overall dining experience. The breakfast, though simple, was generally well-received and appreciated for being a nice inclusion at a budget-friendly hostel.
Rooms
The Medina Hostel offers a range of rooms, but guest experiences vary widely. Some travelers enjoyed private rooms which were clean, spacious and equipped with private bathrooms and comfortable beds. Other rooms, including dormitories, were described as adequate, spacious and functional with hot showers, though not all rooms have air conditioning or fans.
However, many guests mentioned issues with cleanliness with some rooms being described as damp, musty and poorly ventilated. Bathrooms, both shared and en-suite, received mixed reviews with some guests noting small sizes, flooding and cleanliness issues. There were instances of bedding being stained and furniture appearing old.
On a positive note, rooms were often considered to represent good value for money, especially given the hostel's great location and the pleasant terrace available for guests. The hostel's overall ambiance was noted as quiet and comfortable, despite the mixed feedback on room conditions.
For those considering a stay at The Medina Hostel, it might be worth noting the variability in room quality and preparing accordingly.
Beds
The reviews for the beds at The Medina Hostel present a mixed picture. On the positive side, many guests reported comfortable and clean beds. Phrases such as "comfortable beds" and "beds were comfortable" appear frequently, suggesting that several visitors were pleased with their sleeping arrangements. Beds in private rooms received particular praise for being clean and comfortable and some guests mentioned the comfortable double bed with a private bathroom as a highlight.
However, there were notable complaints too. Several reviewers found the mattresses to be thin, old and uncomfortable with specific mentions of sunken and unstable beds, particularly in shared rooms. Some guests were dissatisfied with the cleanliness of the bedding, mentioning old bed sheets and blankets that don't get washed often. There were also comments about beds being noisy and some being as hard as cardboard. Overall, while some guests enjoyed a good night's sleep, others felt that the hostel could improve the quality and maintenance of its beds and bedding.
Cleanliness
Reviews on cleanliness at The Medina Hostel present a mixed picture. Positive feedback highlights clean rooms, adequate facilities and commendable daily cleaning by staff. Some guests find the hostel to be cleaner than expected with everything in order. Common areas like the kitchen and bathrooms were also occasionally praised for their cleanliness.
Conversely, numerous guests reported significant cleanliness issues. Complaints included dirty rooms, moldy conditions, musty smells and cockroach sightings, particularly in the bathrooms and kitchens. Some found stained sheets and dirty linen with basic hygiene maintenance in rooms notably lacking. Floors, walls and furniture were often cited as unclean with some areas requiring better ventilation to mitigate bad odors and excessive humidity.
General cleanliness in both common areas and private rooms often failed to meet standards with recurring remarks about insufficient bathroom cleaning, clogged sinks and water leakage. Although some appreciated the clean hostel environment, others experienced a decline in hygiene standards over time, suggesting that improvements are needed to restore and maintain cleanliness levels.
Staff
The Medina Hostel is highly praised for its exceptional staff, who play a pivotal role in enhancing the overall guest experience. With an overwhelming number of positive reviews, guests consistently describe the hostel staff as friendly, helpful and attentive. The reception team stands out for their warm welcomes and professional service, often going above and beyond to assist with everything from luggage to local directions and even arranging taxis.
Several reviews specifically laud the hostel's management for their availability and kindness, making guests feel well cared for throughout their stay. The overall atmosphere created by the staff is welcoming and familial, contributing significantly to guests' satisfaction.
Guests frequently highlight the staff’s ability to handle any concerns with efficiency and grace, ensuring that their stay is as smooth as possible. Even in cases where the staff did not speak perfect English, their efforts to help did not go unnoticed, demonstrating a commitment to excellent service.
The hostel’s hospitality is described as top-notch with special mentions for individuals such as Rachid and Adela at reception for their exceptional customer service. The warm and social environment fostered by the staff is frequently appreciated, making The Medina Hostel a memorable and highly recommended place to stay.
Wi-Fi
At The Medina Hostel, guests often commented on the performance of the WiFi. On the positive side, some mentioned that the internet is quite fast and described the WiFi connection as good with specific praise for the quality of connection in certain areas like the reception and the first floor.
However, numerous reviews pointed out significant issues with the WiFi, particularly in the rooms. Many guests encountered problems with the signal not reaching their rooms, rendering the connection unstable or completely unavailable. WiFi is often only accessible on the ground floor or near the reception area. Reviewers noted that the connection is weak, slow or operates intermittently across different floors. Some highlighted that specific rooms, such as room 11, had no functional WiFi at all.
In summary, while The Medina Hostel does offer WiFi, prospective guests should be aware that reliable internet access may primarily be limited to common areas like the reception and connectivity issues are common in individual rooms, especially on higher floors.
Accessible
The Medina Hostel, nestled within the bustling expanse of Tangier, has recently garnered attention for its accessibility features. Despite the city's growth, which has somewhat complicated parking near the hotel and taxi access directly to the door, many guests found the hostel easy to locate with well-signposted routes leading from the medina entrance. While the hostel lacks an elevator and can be a bit cumbersome to navigate with heavy luggage, it compensates with a great central location that is conveniently situated for visiting the Medina.
The accessibility is enhanced by the presence of WiFi, although it is primarily available in the reception area and does not reach all rooms. Guests have appreciated the hostel's breakfast offerings and have generally described it as a regular hostel with good amenities. It is worth noting that access can be a bit challenging during early morning or late evening hours when the streets are empty and it tends to be dark after sunset, particularly in the stairwells and corridors.
In essence, The Medina Hostel provides a good balance of accessibility and convenience in the heart of Tangier, ideal for those looking to explore the Medina and enjoy the local culture.
No, The Medina Hostel doesn't have any pool.
No, a spa isn't available at The Medina Hostel.
No, The Medina Hostel doesn't allow dogs.
No, parking facilities aren't available at The Medina Hostel.